Valentin Imperial Riviera Maya: Absolutely Amazing Resort!!

The grounds are beautiful!!! The rooms are very comfortable, clean and has everything you need. All restaurants are amazing! This is my 4th time to this resort and it won't be my last ! Can't wait until next time !

Margaritaville Island Reserve Riviera Cancun: A great resort!

We had a wonderful time at the resort and loved the boutique-like feel. We found it super clean everywhere. The staff were all amazing, friendly and went out of their way to help you. The beach was really nice, though breezy every day. They were cleaning sea weed on the beach twice daily when we were there but you could easily avoid it in the water. All the food we had was great and the drinks too! We really didn’t like the chair hogs, however that comes at every resort. And the locals th [... read more]at came in twice through the week to sell their wares we found to be extremely rude and pushy when trying to look at their stuff.

Sandos Caracol Nature Resort and Water Park: Nice hotel, terrible service

The hotel itself was lovely. The grounds were well kept, the wildlife in the resort is amazing and the rooms are very nice and clean (we had the family suite) Unfortunately, that is where it ends, the hotel is very understaffed. You wait hours in line for any buffet, if you want to book an A La carte, that is almost impossible as their app barely works, or you have to line up at 6:30am (Mon & Thurs only) to try and get a reservation. Both me and my husband ended up with food poisoning as we [... read more]ll. Drink lines are long and room service takes forever. The beach is nice, but you definitely need water shoes if you want to go in the ocean due to all of the rocks.

Kore Tulum Retreat Wellness Resort: Not worth the money.

- Breakfast food was okay - same food for 6 days no change whatsoever. - food the first day was buffet and cold. - Second day - Asian and the sauce was very salty - we didn't finish the food - Third day was Italian - food was okay but all their dessert from menu were not available and you only find out when you ask. No info in advance. They also don't know how to explain why there is no desert. Im fluent in Spanish btw. - Fourth day: Creme Brûlée was a pudim and when i went to talk to t [... read more]he waiter I was told that was Mexican style. It was again Italian night. Same food as previous day. The "Greek Salad" was tasty but again it was not Greek. - Red wine is always chilled - Cheesecake was a simple cale as per picture. - 2 nights steak back to back. Recreation: - Non existent. Other than music there were zero activity. - Not enough chairs for the guests to seat by the pool. Spa The ladies were wonderful. No complains. The steam room was cold. The service was great 10:10 Room: - Internet didn't work 70% of the time for a simple phone call. - Shower water didnt have pressure and we spent 1 full day without water to shower or brush teeth and no communication on why this happened. When we asked them, they told us that something had broken. - We didnt have hot water for 2 days. - The phone in the room didn't work, the other couple the tv didn't work. - It took 5 hours to fill the jacuzzi and it supposed to be 40 minutes according to them. - Housekeeping arrives to clean at 8:30-9am knocking and waking you up. - No warm water or hot water in the room for 4 days. - No water 1 day in the whole resort. - No communication about the shortcomings - Phone didnt work the entire trip. We asked the reception to fix numerous time. Staff: - Freddy and George were the highlight. They should train the other employees. Most of them were friendly. - One staff was argumentative over the creme brule not being creme brule and he just shrub me off. The bike: You can take the bike which is nice but no process for guests. When you go get the bike they send you back to the reception to get a paper to fill out. Tulum National Park- I couldn't get because there was police with heavy artillery looking inside cars for water bottles. After you pass that there were guards charging 60 pesos to enter and no cards or dollar. - no where written down about the process.

Platinum Yucatan Princess: Generally amazing, subject to some minor irritations

We were extremely pleased with this resort. It was very clean, safe and comfortable. We found the buffet had the best food overall. My wife is celiac and the manager Mario was extremely conscientious about making sure her dietary needs were accommodated. It was really nice to be able to dine out and not have to stress about gluten. I would say that the food handling overall was excellent. This is the first time we have been to a Caribbean resort and not had diarrhea. The grounds were lai [... read more]d out nicely and the beach was easy to access. The water where we were wasn’t really suitable for swimming because of jagged rocks under the sand - but we were happy to sit back and enjoy the beautiful view. We had a swim up room which was delightful. It was spacious and well laid out. The furniture in the room was - how to put this delicately? - well used. The mattress sagged and was soft and the bed sheets were non breathable, meaning we kept waking up because we were too hot or too cold. We still managed to sleep, but couldn’t keep our bodies at a comfortable temperature. The deck furniture was made of molded plastic. It wasn’t terrible but it seemed better suited for bus shelter than a premium resort. I don’t want these minor complaints to overshadow what was generally an excellent experience. The staff were delightful, the food was high quality and physical space was impressive.

Riu Palace Riviera Maya: Beautiful resort all the way

It’s what we needed to relax and enjoy everyday to the fullest. The staff was so caring and attentive to our needs. The food was so delicious and plentiful. The room was 100% excellent. We will definitely recommend this resort to all of our friends.

Riu Palace Riviera Maya: A paradise of dreams come true

From the moment we arrived, our stay was 100% amazing. The entire staff a big 2 thumbs up. Would recommend this oasis to all our friends. The service top notch and the rooms very elegant and modern. A resort to visit.

Blue Bay Grand Esmeralda: Enjoyed our stay

The blue bay is beautiful. It seems like and wcoresort with its " jungles" and waterways everywhere. The staff is very friendly and helpful. They enhance your stay. They are quick to accommodate you and ever pleasant. The food is easily the best we've ever experienced on resorts. They do not run short and there is a good variety. We so enjoyed the buffet that we didn't even try the a la Cartes. Also, they mix great drinks! The downfall is the beach; it is nice, but the water off of it  [... read more]is not pleasant. It's very dirty, presumably from the sand bunkers they have off shore to minimize debris. The beaches on either side are nice and not a long walk.

Blue Bay Grand Esmeralda: Value for Money

What worked well 1). Food options are good with variety of meals & food items. We found buffet better than dinner restaurants 2). Resort is big hence be ready to walk or use resort rides 3). Drinks are fine but not great but many options available 4). Pools are big and clean 5). Overall service is good, staff is respectable with courtesy What Didn't work well 1). Rooms aren't new, you can see mold on roof/wall or in bathroom mirror, smoking stink , some may have lizards 2). Bad [... read more] experience at Italian restaurant we went to for dinner. Waited for over an hour for food to come, only to figure pasta was half cooked & sauce was like milky liquid & water. We didn't eat. Were celebrating daughter's 16th birthday there and had ordered cake 2 days in advance but Italian restro didn't have our cake. So we had left the restro without eating food and didn't celebrate birthday there. 3). Beach there can not be used. Means you can not go into the water as water is not clean & reef keeps coming on to the shore. You can walk on the beach but can't sit and enjoy as there is stink in the water. Their pool is right along side the beach so you can enjoy the oceanside view but can't be in the beach water.. If you are looking for a beach to relax in, this isn't the resort for you

Bahia Principe Explore Coba: Ups and downs

In general it was a good stay - I could be convinced to go back to this hotel, but there are some problems that need to be addressed. The theme of this experience is friendly but ineffective. I'm expecting the hotel to just respond with. Thanks for leaving a comment but not actually doing anything to Make meaningful changes or effort to earn back our trust. Rooms I was put in one of the older rooms. It was much larger than I had expected but also had some problems with it. My main issue w [... read more]as the air conditioning control which was an old analog one and had been set so that it couldn't be made colder than 25°. I come from Canada and was not able to sleep with it. So hot. Staff The staff were friendlier and more accommodating than I am used to in other hotels. I really felt that they were going out of their way to help make my holiday a good one. My issue with the staff was only that they tended to overserve alcohol and on more than one occasion I saw people having to be dragged unconscious from the swimming pool. There was no attempt to control people smoking which happen frequently in non-smoking areas, including snack bar despite signage. In three separate incidents things were stolen from my room, some toiletries, a hat stand and a small amount of money. The hotel did nothing to compensate me for this. Some friends also had toiletries stolen from their room with the same result. Food The food in the coba and Tulum resorts was average. I was surprised that the buffet was a little better than I am used to in hotels in this price range, and also surprised that the à la carte restaurants were a little less good. I. Particular Le gourmet stood out as being no better than the buffet, though the service and ambiance was excellent.

Iberostar Waves Paraiso del Mar: Family friendly resort

Friendly staff work hard to help you enjoy your stay in this gorgeous resort. Enter from the open air lobby, through pillared walkways, down winding paths surrounded by lush vegetation, into airy immaculate rooms and massive pool area, we were wowwed. The beach was also wide and lovely, and the waters fun to body surf through. There is food for every taste, and options from buffet and open air seating, to more formal dining rooms. Be sure to try some side excursions to learn more about Mexic [... read more]o!

Catalonia Yucatan: Great Value, fun times!

Our first time to Mexico. This resort was a great size and with its sister resort, the Riviera Maya, there were good choices for food, drinks and pools. The beach is a little small and a little rocky. There is a breakwater, so the waters are typically calm for swimming, and there is a reef to snorkel right off the resort beach. The resort is dated, but the rooms were comfortable and clean. The resort is close to some fun spots to do excursions, i.e. Xcaret and Rio Secreto.

Bahia Principe Explore Coba: Great Vacation

Food was great especially the fruit and the Tala Indian Restaurant. Great for families, always something to do! The insight shows were good also, coffee in the lobby was great. Some things overpriced though. $26 for a small ball to through in pool etc

Valentin Imperial Riviera Maya: Truly a 5 star resort

From the moment we were greeted at the door to the moment we left, everything was 5-star at this resort. The entertainment around the pool was exceptional, including Israel, Carlos, so many others. Incredible dancers, all of them, and so pleasant. The saxophonist, violinist, guitar player were exceptional. And the food! Oh my God! Just delicious. We also took in all the evening shows and particularly loved the Three Tenors.

Ocean Maya Royale: Nice resort

My son and I went on a week long trip together at the Ocean Maya Royale. The grounds are beautiful, the beach was great to the right of the pools. (In front of the volleyball net). We found the other part not as nice due to the seawall that they have built I assume to protect the beach. The food was fairly good. I enjoyed getting a nice cappuccino from Mike’s coffee house each morning. The store had nice shopping. We didn’t see the shows. Only issue we had was we got pretty bad food poison [... read more]ing from the excursion we booked from Margarita at the resort. It was the Isla Mujeres excursion- do not book this one!!! My son threw up on the catamaran, in the cab home and in our room. I didn’t get sick until our plane ride home it was just awful :( . If we forget about the excursion we had a nice stay. Our room was not in good working order. Each morning the shower seemed to leak into the floor. We had to use our towels each time to sop up an enormous amount of water. We loved the Japanese restaurant. The Italian was beautiful, right on the ocean and was our favourite. I would stay again!

Hyatt Zilara Riviera Maya: Wonderful resort.

The Hyatt Zilara is a beautiful medium sized resort. It is a well maintained facility in a natural setting. The food was excellent, Staff were fantastic, hard working and very polite. The beach was well maintained however lacked sufficient shade areas to sit/lounge and relax for the day. 7days would be perfect. We went for 10 days and found the resort on the small size to explore beyond 7 days. The night entertainment was good but usually finished by 9:00pm.

Royalton Splash Riviera Cancun: Good times for all ages!

Beautiful resort. Lots of options for food, pools,/waterpark/lazy rivers and the beach was great and easily swimmable. Took advantage of an excursion which was worth the extra $$. Lots of nice people and the place was hopping ! It was completely booked up(busy time of the year) . They left a lovely little cake for my bday in our room. Sweet surprise! Very clean and well attended resort . The staff were very helpful. Wished we had the 2 queen beds that we booked instead of the king and a pull out [... read more] sofa. That was disappointing. No option to change the room without a 1000$ upgrade. Otherwise it was a very nice basic room with ocean views. Would go again but not in March.(Sudden onslaught of a large group 18 year year olds exercising their new drinking talents. Just doing 18 year old things. I wasn't expecting that spring break energy-We have been to the neighbouring Royalton at least 4 times and that wasn't the case)

Catalonia Playa Maroma: Catalonia Playa Maroma

The hotel was great. Awesome service everywhere, beach was incredible, rooms were nice. We were in the “privilege” section…. Do not feel it was worth it. Everything was great but would not pay the extra for privilege a

Barcelo Maya Tropical: Barceló Maya Tropical

Forth time visiting will be back for a fifth! Clean and Fun!! Great value and the food is very good, pools are clean and we were with 4 other couples everyone loved it! Rooms are bathrooms are clean and the grounds are magnificent!

Selection Riviera Cancun: Great relaxing resort!

Hotel was very clean and the rooms/ patio were larger than most. Buffet was mediocre but the other ala carte restaurants were very good. Service was good. Quite resort, which is what we were looking for this trip. Terrible beach but the pools were good.