Secrets Vallarta Bay: Great service, great views

We spent a week at the Secrets Vallarta during the beginning of January. We were very pleased with the service we received throughout our stay, including great service from Rodriguez and Manuel at poolside, Miguel at the spa, and Antonio, Cesar and Fernando at the buffet. The food was good, especially the pan-Asian fare at the Himitsu restaurant, though all the a la cart restaurants on the resort were delicious as well as the buffet. Drinks were great, especially notable was the great s [... read more]election of brands available at all of the bars and especially the lobby bar. Rooms were very clean and well taken care of, the Jacuzzi bath and large showers were especially appreciated. We were also lucky to see some whales right from our balcony as well as on a tour.

Playa Los Arcos: Excellent location!

We enjoyed the hotel location and food very much. Unfortunately we had to change rooms three times to find one that was in good enough condition to unpack our things. It took three days of going to the front desk to get the room changed! Again our new room needed to have the air condition on at all times to keep down the musty smell of humidity. Unacceptable!!

Riu Flamingos: Incredible resort

This resort was beautiful and very well laid out. Didn't have to walk all over. Food was good. Good variety. Drinks were premium. Room was great. Activities at the pool each day were so much fun. Staff was so helpful. OnE suggestion, a place where you can paint your own pottery.

Sunset Plaza Beach Resort & Spa: Wonderful Little Resort!

We loved the small friendly feel of this resort. The meals were good quality and staff helpful and friendly. The pools and grounds were lovely and amenities great. Every room has an ocean view, were a good size and up to date with roomy balconies. The location from town was close (2.5 km) and the resort had a nice stretch of sandy beach out front. Highly recommend this resort.

Samba Vallarta: Will return

The hotel is older so is not 4 star like Trip Central would like you to think, but is worth the money. The rooms are clean but need updating, the grounds are beautiful, the food is plenty, and the staff are great! They try to make you feel like family. It was our first time there and would definitely go back. We spoke to several people while we were there and they all said the same thing " we like the smaller resort feel and we return because of the staff". The beach is beautiful and staff [... read more] constantly around to see if you need anything. This is a resort where you do NOT have to tip to get the same level of service as someone who did tip.

Grand Sirenis Matlali Hills: Not for everyone

Good Points: The staff are amazing in their attitude and helpfulness. This resort is set on the mountainside, so there are no level roads or paths: you are either walking up a steep road, or down one. But there is always transportation nearby within minutes to take you where you need to go, and always a smile and good cheer from the drivers. The Japanese a la carte was beautiful and delicious. Not good points: There are several: First, there is no central lobby. You just check in [... read more] at the front desk, and that is it. There is a kind of central pool with a bar near one of the dining halls. That is where the nightly entertainment happens, which takes place in a ten foot space amongst the tables in this outdoor bar. The bar seats thirty people. There is no shop. If you need aspirin or sunscreen, or want a t-shirt, then off you go to town by taxi, because there is nothing for sale on this property. Staff mistakes are on-going and plentiful. I was locked out of my room once, but my neighbours had it twice. There is no drinking water from the tap, and they give you jugs of fresh water. But my brother and his wife ran out and they didn't replace the jug. So they were waterless and had to go to the bar. It is hit and miss as to what happens in your room regarding service. Towels are taken and not replaced. The fridge is replenished or not, depending on the day. Resort food is never great, but this was a low. Yes, they will make a nice omelette for you, but as to all the other buffet foods, I don't understand why everything seemed to have been soaked in salt. I am not very fussy, and enjoyed my stay, because hell, I was in Mexico, and there were pools and drink, and excursions, and I didn't mind climbing up and down those hills. But if you are like most I have met, and want to be pampered, not for you.

Hacienda Buenaventura Hotel and Mexican Charm: We had an amazing time!

This resort is a very quaint old style hacendia casa! You don't know what awaits you until you go inside.. it is centred around a courtyard style casa. The rooms are around the exterior. The pool and snack are on one end close to the spa and the main buffet is in the centre. P This resort is perfect for young families who want to keep track of their little ones. Also perfect for middle age and older looking to relax. Also those with mobility issues consider this resort. Everything is within e [... read more]asy access. The beach is not a far walk and totally safe to go to and from the resort. I believe if u have mobility issues they have a van that can take you. You will find a snack shack at the beach as well. Although this is an older resort the staff are always working to keep it in good working order. There is one alacarte restaurant and we didn't even get there. There is some repetition but for the price we were very happy. They have on Thursday night a Mexican theme supper. On Saturday night it's BBQ night. They doll the one side of the resort all up fancy and it's very nice. They also have an Italian night as well. Th only down side is how close it is to the main road. We had our room right by the corner of the street light. Next time I will bring ear plugs lol. I will definitely be going back. On a side note if u r looking for something different to do in puerto Vallarta try the zoo! We did and we enjoyed it very much!! .

Fiesta Americana Puerto Vallarta: Amazing resort to relax

The personnel is very polite, pleasant and upfront. A minor problem is that they should have more staff that could manage in English. It would be nice if they would have some shows during the evening for entertainment. Again, on positive side, never out of lawn chair, beach is nice, place is very clean and food is A1. It is a good place to relax and walking distance from 2 malls I would recommend it to anybody

Barcelo Puerto Vallarta: Fantastic resort

This was the perfect resort for our family of 9 people. The facilities were great and the rooms were superb. The food at the buffet was fantastic although I cannot say that about the restaurants. Will return to the same resort in a heartbeat

Grand Decameron Complex Bucerias Trademark: Great resort

We just returned from a great vacation at Royal Decameron. We stayed in block 1 with beach front fantastic view. There was not one thing to complain about, great friendly staff, good food and lots of choice. Hotel was a little old but well kept and clean every where. The beach was clean with all kinds of lounges every where ,never had to wait for a free lounge. The bar keeps were all very nice and always made what ever you like with a smile. The kids pool and the adult pool were far away from ea [... read more]ch other, which for us older folks was great,nice quiet pool also with lots of lounges chairs and tables. All in all a great resort Tom Falkland B.C.

Buenaventura Grand Hotel and Great Moments: Enjoyed our stay at Buenaventura

We were there from January 5 -12, 2018. Flight to PV was good and a few minutes early. We could not check into our room until about 3pm. The check-in process was easy. Staff was friendly. This was our first visit to PV. Our room was small but nice. Clean. A/C worked well. Balcony is small. Ours had only a partial view of the ocean. Maid service was excellent. We tipped her every day. The grounds are well kept. It is a pretty place. A smaller resort though. So do not expect the dining opti [... read more]ons that a large resort provides. On the other hand, you are not in a crowd staying here. There are 2 outdoor bars. One is mainly for margaritas. The other serves everything. The pool is nice. One big pool plus a smaller one and one for kids. This is a family resort. The beach has nice sand. You can walk quite a distance on very fine soft or packed sand. Swimming is not the best here as the water gets deep in a hurry. The hotel is at a VERY good location. There are stores on the same block of you can walk to the Malecon in 15 minutes (6 blocks). The Malecon is worth visiting. The food is average. After a week, you tire of it. The security at the hotel is very good. They supervise carefully. The biggest letdown was the entertainment. It is not up to par. I was expecting more. One of the experiences you will have here or anywhere in PV is a faceoff with a time share agent. Be prepared. Be tough. Be ready to say no firmly.

Grand Decameron Complex Bucerias Trademark: Our vacation home

We have stayed at The Royal Decameron Complex 11 times, and every time, our experience has always been pleasureable. The staff are always friendly, rooms are clean, good variety of food and excellent entertainment, Picturesque's, we will be going back.

Grand Decameron Complex Bucerias Trademark: Love this place

The Royal Decameron is warm friendly and clean. The food is delicious and the staff responsive. We have been going there since 2003 and absolutely love it. The colours, staff, food and grounds are beautiful I always felt completely safe on the resort and in and around Bucerias

Delfin Beach Resort Puerto Vallarta: A very tired "Mexican" hotel in an excellent location.

This hotel reminds me of Hotel Pennsylvania in NYC which was amongst the worst hotels I've ever stayed in but in the best location available. It's right on the beach and right by the pier, and you can walk everywhere to shops, restaurants, the "malacon", and along the beach with beautiful sunsets. But it's a "tired" hotel which caters primarily to Mexican families. It wouldn't cost a lot per unit to make it better, but I don't like to see mould in bathroom showers, nor encounter cockroaches- [... read more] yes, I know they inhabit warmer climates - but two was too many. Address this issue, fix up the bathrooms, fix up the patio doors that don't slide properly, get rid of the 50 year old drapes, a coat of paint, buy better bath towels, put a few plants on the great balcony some rooms have, etc. I don't think any of this would cost a fortune, but sure would improve the hotel and the guest experience. Would I recommend this hotel at this time? No. Are there better hotel s in the same location? Probably yes. Is this a great location? Yes. So maybe someday it will improve or be torn down. The hotel Pennsylvania dilemma.

Secrets Vallarta Bay: Great REsort

We really enjoyed our stay at the resort, the food was good the staff was very helpful the room was nice and the serving staff went out of their way to make you feel at home, it was within walking distance to the malecon and you didn't need worry about being mobbed by any timeshare people as the resort is gated...we are going to stay there again on our next trip down to Puerto Vallarta

Grand Palladium Vallarta: Great resort!

We really enjoyed our stay at the Grand Palladium Vallarta: beautiful grounds/beach, comfortable/spacious room, excellent food (prime rib every night at the buffet), and very good service (most of the time). Humpback whales breached on numerous occasions just off shore. We also enjoyed several entertaining shows at the theatre.

Grand Sirenis Matlali Hills: Great secluded hotel

This is a wonderful, beautiful, quiet and peaceful hotel located in the mountains just outside Puerto Vallarta. Lots of green space, lots of vegetation, lots of nature. Excellent a la carte restaurant and very friendly staff. Great morning buffet but not so much for lunch or dinner. Rooms are large and beautifully decorated. Housekeeping needs some help in getting organized and be more efficient but rooms were always clean properly... however, toiletries and towels were often missing. O [... read more]ur biggest disappointment... the beach. It is small, rocky and water is murky.

Grand Decameron Complex Bucerias Trademark: Nice family vacation.

We stayed at the Royal DeCameron in Puerto Vallarta and were very happy with the accommodations, food and service. There were so many different things for the kids to choose from to do (boogie boards, pools, beach, tennis, ping pong, life size chess, shuffleboard, etc.) - and the environment was extremely relaxing and stress free. One of the biggest differences we notices is the lack of really pushy sales (of any type), which was very welcome. If we were looking for something to purchase, loc [... read more]als were ready to help, but not chase us down the street to get the sale :) Very nice time was had by our family.

Decameron Los Cocos Guayabitos Ramada: Not Good

Old and decrepit. Poorly organized for food service. Food only available at certain times. 2 bars always a line up. Nice beach. Most staff hardworking and friendly. Rated 3 stars but is barely 1 star. Old pool, too cold and in the shade.

Grand Decameron Complex Bucerias Trademark: Great resort

Very clean well maintained. Excellent staff and service. Good variety of foods. Was a bit disappointed with New Year celebration- was raucous but likely appreciated by younger patrons. Overall very positive