Catalonia Playa Maroma: Great Resort

This is beautiful resort, just got back 4 days ago. The beach is beautiful with white sand and turquoise ocean. But one thing no thatch roofs huts at the beach only for privileged rooms which you have to pay for. So at the beach you need to find spot with trees that had shade. The rooms were very clean. The service was excellent. Also there were only 2 bars in the whole resort. Food was very good. The ala carte dinners were fantastic.Also Air Transat had two free tours to Cancun city and Playa D [... read more]el Carmen for Air Transat passengers. Overall very nice resort.

Dreams Tulum Resort and Spa: Amazing resort

Beautiful resort. Staff wonderful and trip without consequences. Dreams Tulum Mexico,location of a wedding, with family and friends a beautiful ceremony, great pictures and great environment.recommended.

Bahia Principe Explore Coba: Great family resort!

Lots of options: beautiful pools, beach not so much. Service & food very good. Loved the nature with friendly birds, iguanas and so on. Tulum is alive at Xel-Ha tour was one of the best tour we had so far.

Bahia Principe Explore Coba: fabulous resort

5 star resort been there many times tried all the other chains but my favorite is this one. Has hard working staff, super clean food is excellent stay here you will be in great hands. Also has triips to town has a disco and entertainment micael jackson show was my fave.

Bahia Principe Explore Coba: Great resort for your budget

Our suite was nice and clean, quite big for a junior suite. Food was great, menu was changed everyday, plenty of selection. Beach was great if you'll go to the Akumal section. Staff was always nice and friendly. Will go back to this resort again.

Golden Parnassus Resort & Spa: One of the BEST resorts

I have been traveling to Mexico for the past 8 years, both on the Mayan Riviera as well as Cancun. I have to say that the Golden Parnassus is one of the best resorts i have been in. As soon as you hop off the shuttle you are greeted by Alberto who brings you sparkling wine and has you sit in over sized chairs as the staff checks you in. We upgraded to the Club Room which provided us an afternoon cruise, 24hour room service, and a great view from the top floor. The room was clean and the staff  [... read more]were very attentive. Room service for coffee in the morning took less than 10 minutes. The restaurants were great. No reservations required and unlimited quantities so you could eat gourmet or steakhouse every night! I will be returning again. Stayed June 2015, traveled as a couple

Blue Bay Grand Esmeralda: Beautiful Country

The staff was wonderful, food was awesome, entertainment was fun and engaging , I was happy with the resort overall it's just too bad the rain hit and every inch of the place became waterlogged wet soaked and damaged .

Dreams Riviera Cancun: Not Quite What We Expected

This was our 4th trip to Mexico at all inclusive Hotels. I will not go back to this hotel chain. The Food was good. The weather was wonderful ! The drinks were extremely inconsistent ... Pool and Beach Staff could use bartending courses. Room, Restaurant, Grounds staff were very friendly. Our Room overlooked a back alley. We asked to be moved to the other side of our bldg. - overlooking the garden. We didn't think that would be asking too much given folks were arriving and leaving every day. We  [... read more]even offered to move our own luggage and clean the room ourselves - bec we didn't want to be too much trouble. They told us "nothing" was available. However, they did offer to "upgrade" us to their most expensive beach front rooms and have us pay extra to do so! We said "No Thanks" We paid approx. $ 5500 for the vacation - which is not cheap. We assumed that we would get a garden view room .... They blamed our room on our travel pkg .... stating that it only bought their "cheapest" rooms and then sold them to us ( the unsuspecting customers ) at the regular price ... thus keeping the difference for profit. ... As with most all inclusive Mexican vacations - they want you to "check out" their property next door ... " to see if you would want to stay their on a next visit" .... We asked if it was a time share scam - they said no. It would take approx. 1 hr and we could receive a Jeep for 2 days all inclusive ... All we had to do was refill the tank upon return. That 1 hr turned out to be close to 3 hrs. The "free" jeep was going to cost us $ 286.00 in gas that they wanted to put on your credit card upfront. And, the 2 days quickly became 1 day. They said they would refund the portion that you didn't use - Yeah Right. So - we did not get a jeep. ( Instead they offered to take us to Playa del Carmen / Cancun to shop.)

Bahia Principe Explore Tulum: Beautiful and friendly!

The resort is huge and has every service you could want! Seaweed is an issue on the beach so if you like calm and clean, better to stay at Akumal where it is calmer. It's the worst at the Coba beach. Pools are delightful and always activities and music. Never an issue getting chairs but folks do save them early even though they aren't supposed to. We never did and always found a spot on the fringe between ocean and pool right where our kids could go back and forth. As for restaurants... Book the [... read more] moment you get there and have your choices written out with a general time frame.... Then tip the person you give the list to and magically we got all our choices and times! Sebastian at the Diamond Lobby was thoughtful, organized and very friendly throughout our stay. We weren't thrilled with Pescador or Oasis and enjoyed Tequila, Le Gourmet and Mikado (show table) the most. Also did Gran Tortuga, Mediterrano and another one I can't remember.... They were all fine. Buffets were excellent! Loved the Diamond uncrowded breakfast and lunch. Found main buffet at Tulum much calmer and much better selection than Coba where herds of people shuffled about trying to elbow their way to French fries.... Lots more little kids on Coba side. My 9 year old spent two days at the kids club on Tulum and LOVED Julia! It was a bit young for my 12 year old. BIG hint of the whole trip.... WALKIE TALKIES! We had four and each had one all the time (except when swimming!) which enabled us much more freedom. Lots of folks were envious! Other tips.... Don't waste your money on Xel-Ha ( most expensive lazy river ride ever and not worth the hundreds we spent.... Though the dolphin experience here was fantastic) turtle snorkel "tour" (go yourself! It's beautiful and you can avoid crowds and go at your own pace) or bother with Playa del Carmen... all the stores have the same stuff that they do at the hacienda. And buy your booze at the airport - great deals at duty free. Oh, and bring your own snorkel and mask and water shoes, too. Tip your maid every day (Maria!) and the mini bar guy. We were in room 4526 in .diamond (upgrade! Just do it!) and it was wonderful.... Third floor right beside the private lobby and trolley to everywhere. Oh... And golf was hot, buggy and a rip off. While it was beautiful and supposedly included, it was the most expensive 9 holes we have ever played after cart, clubs and balls! Oh, and bring bug spray! The first week there were none at all and the second week they were crazy. Bug spray helped a lot! Okay.... That's all except a special mention to Kevin at front desk.... Helpful, friendly, solution oriented and efficient. And Ursula at the bar was tremendous! Beautiful person! Oh, and Jonathan the scuba master at the Diamond Pool! Ooh.... Do the Mexican fiesta night.... Games, bull, show, piñata.... Fun. Okay, now go have fun!

Bahia Principe Explore Tulum: Almost three in one.....

Very well kept, huge but accessible.free 60 minutes wifi at the lobby which is very neat. Only problem encountered when we check out the guy did not give me my check out ticket even though I reminded him he said I'm all clear not until I was about to take the shuttle to the airport I was asked for the check out ticket and so I have to run back to the check out counter. Other than that so far its good.

Grand Palladium Vallarta: Grand palladium

We have been to the hotel last year and absolutely loved it. Parts have even gotten nicer like the children's waterpark area. We have been disappointed with the kids club this year. Last year it was absolutely amazing and our daughter was looking forward to the kids club, this year unfortunately the girls didn't do anything that was on the schedule but mainly turned on movies for the kids and let them play video games for hours. Our daughter did not enjoy the kids club this year at all, that wou [... read more]ld be the reason why we would not return.

Riu Palace Las Americas: Riu palace

Extremely clean, wonderful workers, lots of choices for liquor, and great location walking downtown within minutes. Was afraid of food poisoning, but had fine dining every night! Lobster and steak (Y)

Riu Santa Fe: Good vacation during June

There is lots of walking but very nice facility. All building (1-6) are 4 story walk ups and building 7 has elevators and is the closest to the beach and social events but the farthest from the central dining / theatre area.

Riu Santa Fe: Perfect get away

This resort has it all. The busy active pool(the one in the pic) is by block seven. Great if that is what you are looking for. The other pool (located in the center of the other blocks) is quiet and relaxing. Always plenty of chairs and shade there. The grounds were very clean and well maintained. The selection of food was great and I loved the fresh fruit cart that was brought to the pool every day. Rooms were clean but far from fancy but I don't go on vacation to live in my room. It would have [... read more] been nice however to have a coffee maker for first thing in the morning. If you want a ocean view request block seven. Also, block seven is the only block with an elevator. The spa was wonderful but overpriced. I had a hot stone massage which was marvelous. There is a sauna, steam room and jet pool located in the spa that is free to use. This resort had wonderful friendly staff. Just one thing to think about is time of year you visit as this area seemed to attract a large amount of young people who were celebrating the end of school. No problem for me as I preferred the relaxing pool.

El Dorado Royale: Amazing Honeymoon

The hotel was clean, romantic and full of life. The food is out of the food. Everything is made fresh with tons of flavour. The staff is so friendly and helpful. The nightly entertainment was so much fun. The hotel is very close to Maroma which offers a wide range of day trips and activities. Would most definitely go back or try another Karisma Hotel.

Bahia Principe Explore Tulum: Amazing Resort - Totally Impressed

This was our First AI. Did'nt expect much but was amazed at the quality of everything. Only thing we did'nt like was the beach. Sea weed was everywhere. Cleaners were constantly cleaning up. Unfortunately, can't fault the Resort for it.

Bahia Principe Escape Sian Ka'an: A solid 4.5 star resort!

This is the 3rd Grand Bahia property we have visited and I will try my best to give a detailed review of our recent stay from June 14th to 21st. We checked into the hotel rather late due to a flight delay, and unfortunately our first impression wasn’t the best for a few reasons: • We were not welcomed by the front desk staff, nor offered a welcome drink. • The towel system was not explained, which made for an annoying first attempt at getting some. • We were not given a butler’s name, [... read more] or introduced to one (ever). • Upon check-in into our room, it was flooded by the windows in the bedroom and the archway leading into the bathroom was dripping. This was rectified quickly though with a phone call. • Although an e-mail was sent a few days prior to arrival mentioning a special milestone birthday, aside from a few balloons in the room nothing else was done (i.e. flowers or champagne). • We went to the snack bar around 11:30PM and were told to sit down and someone would take our order. We waited 10 minutes with no service what-so-ever. We ended up ordering room service though and that was very quick (10 minutes or so). As we progressed a few more days into our vacation and got a little more accustomed to the resort, we would also state some of the following as cons: • Not enough chairs/loungers in the pool area’s. • The last two days of our stay, pool bar service was almost non-existent. • Wi-Fi was not available in the room and/or other areas of the resort other than the lobby. The odd time I could pick-up a signal at the quiet pool though. I believe their network was taken down due to heavy rains prior to our arrival. Many guests were complaining about the Wi-Fi and lack of access. The last two days of our trip though they were installing new routers and cables on all the buildings. The morning we checked out we were finally able to get a signal in our room. Go figure. • The entertainment area and stage is very small, plus it caters to smokers (because of this we never watched any shows). • The first few days of our stay the buffet restaurant was not air conditioned. • The dedicated beach area is not monitored very well. We saw many others from Coba, Tulum and Akumal sitting in the loungers dedicate to Sian Ka’an. • There is a strong sewage smell at certain points throughout the whole GBP complex. We noticed the smell greatly on the way to the beach as you trolley up the road to the Sian Ka’an section. • We had a problem getting hot water in the morning the first 2-3 days, not sure why but it was really annoying. • There was really loud drilling / jack-hammering on a few occasions to the room next to us. One day it lasted more than an hour so that was frustrating (especially if you want a little siesta in the afternoon). • The Japanese restaurant at Sian Ka’an was good, but not overly impressive. • Dolce Vita (Akumal) food and service was average at best. Neither of us would recommend this restaurant. Now onto the pros for this great little resort: • The AC in our room was fantastic and really appreciated as the weather was very hot and humid! • The resort is located in a very lush and tropical setting, which is meticulously maintained. • Our maid (Edy) was great, and always very cheerful with a huge smile on his face. He always left our bed decorated with some type of towel art or flowers. • The buffet is fantastic, with a HUGE variety of tasty dishes. We were never disappointed in the selection and could have easily eaten every meal here. • Alux is a beautiful restaurant, with wonderful ambiance. The food was very good, but not plentiful (typical gourmet). Although not on the menu, we were treated to strawberry flambé as our dessert, which was a dessert for all senses. • Pool bar service provided by Ana at the quiet pool was fantastic. She’s a true gem, very attentive and friendly. • Speaking of bar service, drinks are top notch. Top shelf liquor as well. • Although very firm, the bed was quite comfortable. • Our private terrace was beautiful, although we didn’t use it often and the Jacuzzi was never used. I loved going outside in the morning and early evening though, just to relax and take in the scenery. • Drink tray concept (on the beach) is great, first place we’ve ever seen do this. • Sian Ka’an section of the beach was well maintained and seaweed was cleaned up quickly and kept at a minimum for the most part (the same cannot be said for the other resorts). • Trolley transportation was always quick and reliable, and most of the drivers were very friendly. • Our penthouse suite was very spacious and comfortable. We were located in block #8, room #40821 which was centrally located and close to everything within the resort. • Cleanliness of the overall resort and restaurants was immaculate; staff were always busy keeping everything in “tip-top” shape. • Wi-Fi was initially hard to establish, but once I got it I could generally connect in the lobby at some point throughout the day. • I know some reviews have commented that the majority of guests are older but we found the complete opposite. The resort had a wide variety of age ranges, couples and seniors. We met some wonderful people on this trip! Overall we had a very pleasant, relaxing stay. This is exactly what we wanted and expected. Would we recommend the resort to others? Yes! Would we come back to this resort? Potentially, if the price was right.

Grand Palladium Vallarta: Surf, sun, sand and the friendliest staff around!

The Grand Palladium is now officially my favourite place in Mexico!! Spent a week there with my boyfriend! They just got brand new longboards in for guests to use at the surf break right out front! And for those who don't know how to surf, they give you lessons!!!!! So many sea turtles and cool fish in the warm, clear ocean water!! The food was amazing and there's something for everyone! We got upgraded to an oceanview room (for free!) overlooking the waves so we could check the surf from our ba [... read more]lcony, which every room has! Honestly not a single bad thing to say about this place! Love love love love love it!!!!!

Grand Decameron Complex Bucerias Trademark: Resort was sufficient.

The resort appeared large at first; although, you got used to the walking around afterwards. The resort is on the beach and the staff upkeeps the grounds constantly. The food is amazing if you are willing to branch out and try new foods. The staff were kind and cheerful. Not that it is the resort's fault, but if you go on the beach there are Mexicans bombarding you to purchase items. I hear this is common all over Mexico. This resort is also a distance from the city. Disliked that there is no sw [... read more]imming after 8pm in the pools. There are no signs, and they don't notify you and when we arrived we were swimming around 9pm in front of an open bar and a security came blasting his whistle. There is a pool or all ages and there is adult only pools as well. The daily activities were good and the nightly performances were amazing! The other thing I disliked was the security at night appeared to be on a power trip. One of the workers was chatting with us at night, and the security supervisor walked by and muffled under his breath telling the guy to move on. Apparently the locals are not allowed to talk with the tourists. Also at night my friend and I would go to the same bar to meet people. The security guard would come and sit at the bar and stare at me and the bartenders if it were only I and them at the bar at the time. Then in spanish he would throw accusations to the bartender which made me sad because they were nothing but kind and excellent bartenders. My friend started to intervene and he denied it. I was later informed that one of the workers got written up for talking with the tourists. This what bothered me the most. I am not a big drinker but loved staying at the bar meeting all kinds of people. This resort is not all that exciting and when I went in june it was all Canadians and Mexicans. Not a lot of people between the ages of 25-40 without children. Overall, I would go here again if I wanted to relax at a resort. For something more exciting, I would go elsewhere.

Grand Decameron Complex Bucerias Trademark: Location Location Location, Best in the Bay

Great set up with the location in the Bay. From beach to the well groomed grounds, the guests services will amaze you as they did I. I will be back to enjoy the Best bay in the Pacifico. So much to see never enough days to do it.....