Riu Santa Fe: Couldnt ask for more!

Food was great, service was amazing, lots of things to do to keep you busy. awsome time id definatley be going back to this resort in the future. Ive stayed at the palace next door and the santa fe by far surpassed my experience at the palace. Cant wait to go back!!!!

Iberostar Waves Paraiso Beach: GREAT SERVICE!! Clean, FUN, Friendly

Well this time was just as good at the last two! I cannot say it enough but WOW! I love this chain in Mexico! Not only was the food great so I could put on some vacation weight, but the service was top notch! This time leaving I even remember the names of our servers and Bar Staff, and cannot forget the front desk & reservations! Julia on Reservations was excellent and personable, ALL bar staff was fun and amazing! Dining staff was upbeat, memorable and down right great at making sure everything [... read more] was clean. Only thing lacking for this resort was absolutely nothing. The beach was clean, the chairs were well kept and everything turned out amazing. I have been there three times, and I would go back for a 4th. Only thing I regret about this resort is not staying longer. If you want to check out some photos search the tag on instagram of the location, tons of real great shots by people who explore the whole resort. Also, being a part of the fitness field here at home and then going there after they upgraded the gym facility, it was incredible. Only thing I would suggest is renting out the newer equipment from the conditioning room, under room number, so that you can do some of the things on your own and get the workout you need. All in all, great place, friendly staff and I would go a 4th time! Can't wait to go back someday! Maybe I can visit the Grand like my parents do!~ We can only wish! haha

Crown Paradise Club Cancun: Amazing resort. Great for families!

When we arrived we were greeted by the bell boy and our luggage was taken care of. Reception was wonderful and we got rooms close together and with great views. But really the view doesn't matter because you don't spend much Tim in your room. Food was awesome and service was exceptional. Buffet was clean and had lots of selection for young and old alike. The pool side snack bar was a hit for the kids and we enjoyed the oriental buffet. Our favorite restaurants were Los Gallos and fisherman's. Th [... read more]e entertainment staff went above and beyond. Pools were clean and stunning and the grounds were well kept. Our room was right above the lobby so it was a little noisy but that was told to us before we chose the room and it never stopped us from sleeping. Over all we had a wonderful vacation and we will be back :)

Bahia Principe Explore Coba: GREAT RESORT!

Everything was well maintained, food was great, service was always top notch. This was my second time to this resort and would go back again. Plenty of activities to do, Lots of wildlife, and great weather, No complaints.

Bahia Principe Explore Akumal: Bahia Principe Akumal

Excellent facility and superb customer service. We booked a Junior Suite. There was a water leak and we were quickly relocated to a ocean front suite as a goodwill gesture. The food was excellent. It's amazing how they manage such a large resort with so much going on. The drum show was the best among all the night shows. The Michael Jackson show at the Punta Cana resort was better than this one. The culture show that costs $16 per person to get in was not that much fun. I would recommend you spe [... read more]nd that money to visit Xcaret or similar excursion. Internet is only on the lobby and limited; which is great to escape the madness actually. A naughty tip, in your room, if you try to download the Bahia Principe app, you get free internet for five/six minutes. :) . Would recommend this hotel with a heart bit.

Grand Palladium Colonial: Best Resort We've Ever Been To!!!!!

The hotel and surroundings are spectacular!! We love the feeling of being in a resort that resembles being right in the jungle with all the beautiful flora and fauna. The different animal life is fascinating. We even had the opportunity to feed some of the baby coatimundis. The staff is genuinely friendly always willing to please with a huge smile. The food is fabulous with many a la carte choices with no limits and no reservations needed. Remember your long pants gentlemen........it's a must! W [... read more]e definitely will go back as soon as we can.

Grand Fiesta Americana Los Cabos: Beautiful resort with great food, some downsides

The resort was overall very good. The food was very good and in some restaurants excellent (such as the Italian restaurant and Buffet). The pools were beautiful and clean and drinks were well made. Our main issue was: the resort was under half capacity yet we were placed in a room directly by the connecting entrance on the main floor- where not only do the cleaners congregate at 8am every morning, and their loud carts all seem to pass through, but two separate events were held directly outside o [... read more]f our window/patio from 5pm- 10pm without us being advised at all! I felt this was pretty rude to not even be told there's going to be a very loud mariachi band playing for 4 hours outside of our room, especially with having a sick husband in bed that day from food poisoning (from off of the resort). It put a sour taste in our mouth, but overall the place was relatively attentive and quality was very good. Another odd thing we noticed was that the pools close at 7pm- 7pm!?! after 4pm, all of the servers completely disappear and there is no more service at all to the pools. We found ourselves having early dinners because there was nothing else to do since the pools closed off so early. Rooms are quite dark and bathrooms a bit on the claustrophobic side. It holds being a true 5 star.

Bahia Principe Explore Akumal: Fabulous Family Vacation

Our 3rd family vacation to the Bahia - a success" Noticeable difference with all the renovations and upgrades made to Akumal. In addition to the beautiful 'spa-like' look of the premises, we also noted a marked difference in the level of service from the staff. The restaurants- especially the Arlekin and Don Pablo- great menu and excellent service. However, Tulum is looking tired and in much need of a revamp both in terms of look and staff. Overall, a fabulous family vacation - see you next year [... read more] for our son's wedding as the bride and groom to be have decided to host their wedding at Akumal. The De Melo's

Blue Bay Grand Esmeralda: Great resort

This resort is truly one of the best my wife and I have stayed at so far There was a variety of different foods And the service in the restaurants and buffet was excellent The only issue we had not really issue The people at reception were not really friendly. We also did not like people approaching you in the hotel trying to sell you time shares and we have not checked in Overall experience was excellent We would go to this resort again The resort was beautifull, well kept up and very very cle [... read more]an

Bahia Principe Explore Tulum: Grand Bahai Tulum

At the Grand Bahai they know how to take care of guests. Excellent service, rooms, grounds and pools, friendly staff and great food. This was our second visit and we came back because of the great experience the first time.

Bahia Principe Explore Coba: Awesome resort ! Amazing service!!

This resort was fantastic!... The room and facilities were beautiful and immaculate ... The beach was filled with seaweed which couldn't be helped due to Mother Nature but the staff worked hard all day to clean it up .... I would highly recommend!

Ocean Maya Royale: Great Vacation

I vacationed with my partner May 21-28 and had a great time at this resort. The resort is small which is to my liking. Grounds are immaculate with staff constantly cleaning and making sure things are perfect. The rooms are spacious and clean. The staff bend over backwards to satisfy all your needs and wants as an example we didn't like our room originally given to us and when we requested another, no fuss, no muss was given another. The only thing I didn't like was the beach as was quite small a [... read more]nd with a lot of seaweed, but as I'm not much of a beach goer it didn't bother me too much

Valentin Imperial Riviera Maya: What a relaxing trip!

We were blessed. Sun and 31 degrees Celsius every day. My advice...more sunscreen on first full day in the sun. The resort is beautiful and clean. Lots of vegetation along paths walking from room to meal choices to pool to beach making the resort feel very lush. Food and service are amazing. Beach had seaweed washing up per unusual current but the resort made efforts to clean it up regularly and we went in the ocean daily with no issue. Hard vacation to end.

Riu Flamingos: Amazing resort

Was very clean and super safe, also a great resort if you have kids lots of activities for them to do. The staff was very helpful and very respectful. Every one made you feel like you were right at home

Platinum Yucatan Princess: Amazing Honeymoon!

My new husband and I just spent a week at the Platinum Yucatan Princess, and we had an Amazing honeymoon! The rooms were great; ours had its own Jacuzzi! Our room overlooked the party pool, which is loud during the day, but shuts right down at like, 5:00 pm. sharp. The food was Awesome - we really enjoyed the Japanese restaurant! Super fun (hope you like Tequila!) and the Italian and the Rodeo Grill were good too. Buffets were good too. Be sure to take nice evening clothes; everyone dresses up. [... read more] It's a bit of an older crowd, we found, but still very fun :). 24 - hr room service was pretty handy (fast too), bars were great (Thanks Alex and Tania!), beach was nice and almost always empty! It was very hot, though. Lots of chairs and loungers available, in the sun or shade, so no issues there. The night entertainment was fun; we really enjoyed the casino night, reggae on the beach, and the fire show. The Sports complex is a bit of a jog to get to, but there's lots to do there if you make it over. We had couples massages as well, and that was lovely. You get 50% off if you book in the first 24 hrs, so that made it worth it for sure. We did an excursion with BD travel that took us to the ruins of Tulum, swimming in underground caves, and then snorkeling at a reef in Akumal with sea turtles!!! It was so amazing! We went to mass at Playa del Carmen and did our souvenir shopping there as well. It's only about a 15-20 min cab from the resort. Last piece of advice: bring American money to exchange, not Canadian. The rates are not good at the resort. Also, it's cheaper to do your souvenir shopping with pesos rather than dollars, but many places accept visa as well. Thanks to everyone at the resort who helped make our honeymoon and wonderful and memorable trip!!

Royalton Riviera Cancun Resort and Spa: Good Resort

We were overall impressed with the resort. It is a very large resort and were for the most part, impressed with the service and facilities. We weren't a big fan of the check-in process where you are paired with a concierge who reviews the facilities and services for an hour or so and at the end invites you to attend a "session" the next day. Says it's not time share but we declined so not sure exactly what it was about. Our check-in time was supposed to be 3:00pm but didn't get our room until 3 [... read more]:30pm. We arrived at 10:30am that morning and would have liked to get into our room at least on time if not early. The food was great everywhere we went, never had to wait for a table. The only food issue was the lobster dinner on the beach which was not too well organized. We were given our seats, lined up for dinner and when we went back to our table, our seats had been given away and we had to sit at the bar above, waiting for our cutlery, etc. so our food got cold. We stayed in the Hideaway section which always had some great entertainment pool side. Our server Paulino constantly checked to make sure we were okay and had drinks or water. Rooms were nice, but didn't really care for the bathtub in the main room. Also, when I ran a bath, a film came out and coated the side of the bathtub. Didn't use it again after that. The worst part about this resort is the beach. There was lots of seaweed. Nothing the resort can do about it, but if you like to swim in the ocean, it's not the greatest.

Bahia Principe Explore Coba: Underwhelming Resort

When we walked into this resort, our jaws dropped to the floor. However, our experiences afterwards were disappointing to say the least. We arrived early at the resort (around 1 pm), however we were not allowed to check in to our room, book any excursions or dinner reservations or take out our swim suit from our luggages UNTIL seconds before 3 pm (which is when we were allowed to check in to our rooms). I doubt that there were absolutely no rooms available before this time. The staff were less t [... read more]hen apologetic or courteous with us. The rooms looked like motel rooms... with the stained furniture and lamps, I did not feel like I was on vacation. This was a girls trip and our rooms were right next to the kids pool which was very disappointing as we had to travel to the Tulum (which was approximately 10-15 minutes by through their trolley guys) every day to enjoy our time with some younger adults instead of a bunch of kids and families. The Coba resort was verrry far from the beach...which was sad until we got to the beach which was COVERED in seaweed. Literally half the water and sand were covered in seaweed. I'm not even over exaggerating. On our last day though, they were cleaning up the seaweed with huge tractors. This was a HUGE resort and there were lot's of things going on but we didn't know ANYTHING unless some entertainment staff we befriended told us. Very poor organization. The resort was very disappointing but our experience with the amazing excursions, Playa Del Carmen and COCO BONGO were some of the BEST times of our life! :)

Royalton Riviera Cancun Resort and Spa: Very good, not great...yet.

Grounds are clean and resort is nicely designed. Beach is very nice, soft white sand however water was hit and miss. Some days the Sea grass was only a few steps in and once you pass it, nice swimmable water. Some days not so much. Beach volleyball and beach bars are plentiful and there's always some entertainment. We stayed in Diamnd club and had no issues walking into an a la carte restaurant within 2 minutes. The Diamond section always has staff working hard to please you . Shout out to Jorge [... read more]- entertainment staff, Sergio- swim up bartender and all the staff that treated us fantastic. We had one issue that my wife and little girl were really upset about. We were celebrating my 40th, kinda of a big deal. Diamond club "butler" service is supposed to take care of any bday details and such. Well apparently I was supposed to have a cake at the Japanese restaurant and champaign in the room when we got back. Well neither happened and our butler said he gave info to another butler and well, nothing happened. the fact that they say they take care of the special occasions and nothing happened really upset my family. Moving on, food was very good ( Hunter Steak house) top shelf steaks and Zen the Japanese was awesome, buffet worked well. Didn't care for Opa( Greek restaurant) and Italian was fine but nothing great. We missed a few restaurants because of late days in the pool and just headed to buffet. Lunch at the beach bar was perfect as well. Premium alcohol is available (grey goose,crown royal) and if they don't have it, you just tell them and they'll get it. Night time shows were actually quit good and our little girl (7)had a good time. Kids club missed the mark, seemed more like a daycare/jail for little ones and she went once but said it was boring. The splash park was a huge reason why we chose this resort but again it was meh. The water is very low and when she would slide down the slides into the water, she would hit the ground a little hard. It's more suited for 2-4 year olds more or less. A lot of people mentioned the broken tiles and it is true, there are a lot. We played a game to see who could find tiles in the water and it was easy. There was a child while we were there that took 7 stitches in his finger because of reaching for a toy and caught a broken edge of a tile. We love the riviera and usually go to smaller resorts (Sensatori,Eldorado Seaside) but the diamond club felt perfect. Met great people and would go back if the price was right.

Barcelo Maya Caribe: A RELIABLE QUALITY RESORT WITH LOTS TO DO

Wish you could give 4.5 stars. Great value overall. Put it top tied for 1st of about 10 resorts of this nature. Can enjoy as adults alone, or with family. Knowing the place (and your food preferences) would make it bit better. Only reason not give 5 stars (and maybe I'm being hard, or reserving 5 star for perfect which may not even exist), is cause for Canadian Rye, they could have more options beyond Canadian Mist, and although food quite good, some could improve. Food consistently good, just h [... read more]ave had some better elsewhere, especially the Asian. But service was great, and the 24 hr sports bar is unique (and nice place to go anytime day or night when want a bite, cool off, lounge, or to entertain kids). Lots to do with the new mall (new larger waterpark (use coupon they give you); bowling; mini-golf; pool/ping pong/fooz ball) ), and restaurants very modern at new mall. The sports bar (with bowling to one end) open 24 hrs including drinks and food which is unique, and nice a cool to hang in. Snorkelling on the pier is a fun activity for less avid snorkellers. We swam further out to island, then slowly swam to beach and found large conch on way in. Rooms renovated late 2014/early 2015 in the Caribe section. Very nice, only issue may be if leave door even crack (including patio door), AC does not turn, so don't blow that. The grounds are beautiful, modern, well kept, with lots of places to sit and lounge. Pool and beach both great. If beach, strategically place yourself close to one of the beach bar/food locations rather than smack in betweeen (trust me). Could write so much more good things but have to run now. Club Premium worth to get more dinner reservation options (research this).

Barcelo Maya Caribe: Wonderful Vacation

This resort truly exceeded our expectations. The transfer from airport to resort was seamless and check in was a breeze. Having access to 3 other resorts gave us a variety in restaurant choices. Food was really good and the beach at the Maya Caribe was excellent. No issues getting loungers and entertainment was good. We would definitely recommend this resort.