TRS Yucatan: Third time is the charm

I have been here twice before. I have also been to many other resorts and you won't find the service better anywhere else, it's 5 star all the time, from everyone there. If you are into a big beautiful beach, you will not care for this resort. They have been struggling with the sargassum and the beach is much smaller than it was in the early 2000s after a hurricane changed it. The food at the TRS is excellent. The rooms are nice, and there are plenty of pools and places to hang out. I recomme [... read more]nd the Chic show and the Bingo night, it's def lots of fun!

Riu Yucatan: Riu Yucatan

Rooms were very clean, the food really good, lots of choices. The grounds were very well kept! The staff were very helpful and courteous! We were very pleased with the hotel and staff. Overall the hotel was very well run! I would come back for sure!

Grand Sirenis Riviera Maya: Nice hotel, but watch your wallet

It's a nice hotel, but when we got off the plane and passed through security, we were directed to a person who tried to offer us a "deal." We later learned it was a scam for a timeshare. When we arrived at the hotel, they informed us about the scam—yet ironically, they then sent us to their own timeshare presentation. Also, we messaged the shuttle bus the day before our departure as instructed, but the person in charge was off that day. You’d think they would have reached out first thing in t [... read more]he morning, knowing we were trying to coordinate a ride to the airport—but they didn’t. As a result, we missed the shuttle, and the coordinator could only suggest we take a cab or risk missing our flight. It ended up costing us $100 USD for a cab to the airport.

Grand Decameron Complex Bucerias Trademark: Basic, not quite a 3 star.

This hotel has seen better days, I'm sure. The rooms show their age. Housekeeping was minimal and soap was almost an after thought. Drinking water in the room is scarce. Very few understand English. Pool loungers were all reserved before 6:30am. Most were unoccupied all day but had possessions on them (towels, bags, books or clothing). Food was good except birds kept getting into the buffet trays. Reservations for ala cart were booked up before 8:00am, never got in one so can't say how they [... read more] were. All that said, the grounds were beautiful and well kept. I have been to Royal Decameron in Panama, (loved it) and this does not hold a candle to it. Would not go back, all though the town it's self was a lot of fun. Great night life outside of resort!

Blue Bay Grand Esmeralda: Updating Needed Throughout The Resort!

Travelled March 25-April 8 2025 Gardenview Dbl Room #6 Bldg Check in - no information package on resort, map of resort, restaurant information. Bell boy asked if we’d like to carry our own luggage (2 large suitcases) to our building instead of driving us. Not impressed. Checkout - had prearranged a pickup to help with our luggage to the lobby. We ended up taking our own luggage anyways. PROS - clean room -large shower, double sinks, hair dryer, makeup mirror -comfortable beds clean [... read more] sheets -towels are more greyish than white (if that’s what you like) and not soft -patio balcony - average size -wifi spotty at times in room and throughout resort -housekeeping staff kept our room clean -liked the smaller quieter pool close by buildings 6,7 & 8 (snack bar closed down) - bar by small pool (hit & miss with cocktail knowledge) -pool by beach large & clean - restaurant close by -Festival Buffett - great cappuccinos , Mimosas **Highly Recommended these staff who were excellent in service and just wonderful people! *Festival Buffett -Miguel Benjamin, Lidia, Fernando *Ala Cart Seafood Restaurant- Benjamin *The Coffee House - great coffees, soft ice cream - excellent service all the time *The Black & White Bar - bartenders knew their cocktails. The shows here were basic, need to fix stage area. -Grounds - were well maintained CONS ~Room, deadbolt once locked , you had a hard time unlocking it! -ceiling fan didn’t work-no button on the wall to make it go on/off -AC next to none -limited plug ins for electronic devices -all rooms are the same - we checked them all and are in need of major updating done -pillows need replaced as ours were musty smelling -no snack bar or pool service at smaller pool - small pool area had approximately 25 Sun loungers 4 shaded areas only -staff shortage in Festival buffet, seemed overwhelmed in evening service at times -food was average in Buffett with long lineup for omelettes every morning as there was only 1 person cooking (felt sorry for her) -hard to book an ala cart on their Bluebay App, you could only book 12 hrs in advance -again hit & miss on cocktails…margaritas were served with Mescal, not Tequila (prefer flavour of Tequila) other drinks were messed up depending on who was bartending -the “welcome breakfast” is a a timeshare spiel! (Been to a couple at different resorts) learned to not go unless you want to! Ala Carts - Cuore di Rossi Italian Ala cart their salmon dish/spinach ravioli was delicious - Don ISI Steakhouse Ala cart - disappointed in the steaks. They were not grilled, no seasoning on steaks. - Jaal-Ha seafood Ala cart - very good food here Overall, I would not book this hotel or recommend to anyone until major renovations have been done!

Royalton CHIC Cancun: Good ? time

Our 2nd visit here both for 2 weeks.nice resort but it caters to people under 40 yrs old.the swimming pools are very small.the restaurants and buffet are adequate not as good as in 2020. The lunch and breakfast buffet is great .the dinner buffet is adequate. Not a.large selection of seafood or meats in the dinner buffet. But 3 good restaurants .The italian and the steakhouse and sky restaurant are very good. 4 star out of 5..the staff and bartenders are and cleaning staff are wonderful. The  [... read more]resort is very clean

Riu Dunamar: Loved the hotel. Perfect, very clean and the staff and food were amazing..

The hotel is perfect. The grounds are fabulous and very well taken care of. The food was amazing. The hotel was super clean and the staff go out of there way to cater to you. Would definitely go back.

Platinum Yucatan Princess: Amazing Vacation

We had a great time. The rooms were great everything was close by for us. The service was great had no issues with slow service. The only negative was the beach, but its that time of year and the beach was okay at the sister resort that you can go to. I was able to find something good to eat and that I liked everyday. Swim up room by the main pool was fun. Me and my husband had one on the premium side, if your not into the party or loud music book in premium side. Our friends had a swim out o [... read more]n the other side, which was a good change for us. If you are prone to getting bad bug bites wear bug repellent. The two of us had gotten bad bites, when no one in group of nine had any, but we had both had this once before years ago. I went to three different resort since October, but this is the first one were I got bug bites on the bottom of the legs. Over all it was great time.

Barcelo Maya Riviera: Barcelona Riviera

Beautiful hotel very clean with nice grounds. Food was good. Limited availability for a la carte restaurants. Not enough loungers people were reserving very early in the morning (5:30 am). Staff very friendly and helpful.

Sunscape Puerto Vallarta: Wonderful resort

We really enjoyed our week at the sunscape with our grandaughter beautiful pool lovely grounds great a La cartes wonderful staff here’s a few I remember Omar and Richardo at the swim up bar made my grandaughter awesome virgin mudslides and many other drinks Ivan at the Italian restaurant was amazing Gladis ,veriniece, and Catalina and the omelette girl who spoke wonderful English I forgot her name were all amazing and of course our wonderful lady Cinthia who did an amazing job in our room e [... read more]veryday thank you to all of u hard working people . That being said I do have a bone to pick with the hotel policy of not giving u access to the food or drinks before 1:30 in the afternoon I find that extremely disappointing when u arrive early to the hotel u have to sit around and wait till 1:30 to get a bracelet so u can get something to eat or drink that’s ridiculous I’ve been to many countries on vacation and have never experienced that before I understand waiting for ur room till 3:00 but come on not the food and drink issue hopefully they change that I seen many people walking around fully clothed in that heat waiting until 130 for a drink I felt bad for them anyways I would recommend going if u arrive at the hotel after 1:30 or else I would never go back there so many other wonderful resorts to discover hope this helps anyone wanting to go here nice to be fore warned great if u are going with small kids otherwise do adults only resorts lots of kids here

Catalonia Grand Costa Mujeres: Best all inclusive I have been to

I have been to the RIU in Bahamas and Aruba, the Catalonia surpasses them both. The food is superior, the service is friendly, courteous, and excellent. The cleanliness of the grounds, your room, your balcony is by far the best I have experience at any resort. This is our second time we have stayed at the Catalonia.

Secrets Moxche Playa del Carmen: Do not sleep on Secrets Moxche!

This resort was the best my husband and I have been to, and first time in Mexico! Every single staff were helpful, friendly and approachable. 7 pools, 9 restaurants, endless margs! Here are some specific notes... Beach: There is one yes, its not to wide but plenty of seating. Seaweed did accumulate but they cleaned up every morning. Honestly, we did not go to the beach except to see the ocean the day we got there and the day we left. Pools: As I mentioned, 7 pools! We did prefer the Sug [... read more]ar reef pool, as it was next to the busy activity pool so you heard the music but there was less activity. Good to relax, or bob around with a drink :) There are 3 cenotes, we did not take a dip in however, very cool and would try if we make it back! The lagoon pool (real sand at this pool) was crazy, and I loved it! With the sand at a pool, this is why we didn't feel the need to visit the beach. They made one for you! All pool concierge and bartenders were amazing. Shout out to Angel at the sugar reef pool! They all work SO SO hard! I will note, like all all inclusive resorts, reserving chairs is still a thing here. The pool rules note you cannot reserve with personal belongings but everyone does, and unless there is a body in the chair - its kind of fair game. I hate the game but you do what you gotta. Food: I cannot say enough! I was concerned with no dinner buffet but every meal I had was great, My husband chose a few that were lack luster but I am sure if we spoke up he could order something else without question. The quality is higher than I have had here in Halifax! Transportation: We opted to use a 3rd party transport as the resort is 45-60 mins away and we are glad we did - it was well worth the added cost. Resort theme nights: We arrived Tuesday evening, this is "Roads through Mexico" night. We did not realize how large it would be and ate prior but take my advice - do not eat before attending. So many amazing vendors and food setups we were too full to enjoy. Friday they hosted "Asado" a beach bbq at Sea Soul restaurant. This, unfortunately, was the largest disappointment of the trip. We arrived at 7:15, about 20 people ahead of us and we were told the restaurant was full. Additionally, we were told we could wait inside but not shown where, or if someone would some get us if a table was available and to make that worse - we could not take the food to eat elsewhere. This was a busy night as an hour after this dinner started, there is a fire show in front of the restaurant (amazing). I do not blame the staff for how this is executed but the management needs to alter this set up. As I mentioned we were early and I cant imagine over 100 people behind us not even getting any dinner here that night. To add - the BBQ was the least interesting meal. The entertainment that night thought were phenomenal! Accommodations: We were in the preferred king swim out tropical view - I will make it my goal to always have a private swim out pool now, haha. This swim OUT not swim UP was key - we could cool off after the main pool (it was chillier but needed in 30+C temps). The bed and pillows were a bit too firm for my liking but the pool chairs at sugar reef (thick padding) made up for it :) I will note the bathroom could stand to change a few things. The bathroom door was VERY heavy and glass. Semi worried it would smash without slowly letting it shut on itself. We had to do this ad the handle was a very small knob without a grip. I would suggest in the nest upgrades they swap to handles like the shower where its rounded metal. Only other odd thing was, I believe the toilet paper was scented? It was very very strong and I thought the room had a fragrance pumping in but thats how strong it was I finally realized too late but this is obviously not great for womens bodies. We had to get room service several times and every time superb! Late night shows + speakeasy: The shows were outstanding! There was always singing and a type of acrobatics. My favourite was the quirky show :) The speakeasy in the pharmacy was so so so cool! After the show, you head to the speakeasy tucked behind the pharmacy ;) Such a fun night of singing and dancing! We truly cannot wait to return - we may possibly try another Secrets resort but this one will be very hard to beat!

Secrets Moxche Playa del Carmen: Secrets Moxche Playa del Carmen

The hotel is beautiful and the staff are extremely professional, friendly, and fun. From every perspective other than the food, I had a wonderful time. However, I'm not sure I would return to this resort. I have celiac disease. While the resort 'claims' to be allergy friendly, I did not have a great food experience. I tried to engage staff to ask questions, and for the most part it was embarrassing for me to constantly be the 'problem child' of our family. They didn't make it easy to get goo [... read more]d food. An allergy friendly resort is one that says: I've got you and I'm going to help you so that you don't have to make a fuss, and so you don't have to wander around trying to find someone to help you. That did not happen here. I have pictures of everything including the menus to back up this review. 1) Except for the dessert and bread station, the buffet is not clearly marked as to what is and what is not gluten free. It was very difficult to find help on the floor. 2) The daytime beach food venue did not have clearly safe gf options. There were pretzels and breadsticks spread all over the cheese and meat trays, and the soup had noodles. At the other all I could have was 'fish of the day' which is a giant, tasteless fish with a face -no sauces, no veggies, nothing. It was not good. 3) For the restaurants, their menu typically only one appetizer (usually a tartare or ceviche - and who wants to eat raw meat while travelling?), one main course, and one dessert item that was labelled as gf. When I asked the waiters if there were other options that I could have, they at first said no and redirected me to the menu, which was sparse. Menu items that should been easy to make gf weren't offered: e.g., Most of the meat dishes and salads (e.g., grilled lettuce) at Ember are not labelled as gf, Caprese Salad at Allora is not gf and there is only one gf pasta and sauce option, most of the sushi was not gf at the Japanese restaurant (even the veggie rolls were not gf), and most of the Thai Food was not gf at Bamboo (even though most Thai food is usually gf elsewhere). Almost all of these things can easily be made gf - you just need a clean pan, a gf soya sauce, and oil & vinegar to offer as a salad dressing alternative. 4) When I finally got fed up with the limited options (because I have never had such a hard time getting food at an expensive resort and we chose this resort bc of their allergy friendly claims), an allergist showed up. Her first approach was to try to convince me to chose the 1 appie, 1 main dish, and 1 dessert option at each restaurant. When I told her that wasn't good enough because I wanted an option that didn't involve a raw tartare appie, she finally said she would talk to the kitchen about which meats and salads could be made safely. Things seemed to get easier after that, but I shouldn't have had to get upset to get help and get good food. It's an expensive resort and it's really not hard to provide gf options. After making a fuss, at Ember, they agreed they could provide me with a chicken dinner and some vegetables. To their credit, when I finally got food, I didn't get sick and it was good food. It's just not a pleasant experience to have to advocate for yourself so hard to make it happen. It was embarrassing for me and my family. It's just not the way I want to spend my vacation. Note: I've been to three other resorts in Mexico that were wonderful and took care of me.

Krystal Grand Nuevo Vallarta: Krystal Grand NV

This was a great 4* resort! We travelled with 4 generations between ages of 4-85 and all of us had a great experience! Pros- good food, lots of fresh options. Comfortable rooms, beautiful beach, fun activities and nice pools. Cons- advertised yoga was only an amateur stretching and Teppanyaki restaurant was only an Asian restaurant. A la carte restaurants were almost impossible to reserve. Air conditioning was sporadic in our rooms. Overall, recommend this resort!

Blue Diamond Luxury Boutique Hotel: Beautiful, quiet gem of a resort

In all of our years visiting resorts in the Mayan Riviera, this is hands-down our favourite. Is it showing it's age a bit - yes. BUT...we found absolutely nothing to complain about. The grounds are spectacular, our patio junior suite was perfect. The plunge pool was cleaned and filled every day and it was extremely private. The hotel staff was super friendly, courteous and helpful. And...i don't know where they stole their chef from - but the food was INCREDIBLE. We couldn't be happier w [... read more]ith the Blue Diamond luxury boutique and we're already looking forward to a return trip.

Iberostar Waves Paraiso Beach: Too unorganized and too many changes

We have been 7 times to iberostar parisio beach, but due to the changes in restaurant booking procedures, pushy concierge to attend members recruitment, decrease in amenities, poorer entertainment theatre programs and overall lack of organization this time, we will not be returning.

Bahia Principe Explore Akumal: Reasonable

Food: excellent. Buffets have a lot of variation. You won't starve, A la carte.. Really good. You do have to go online to pre-book restaurants. Get the app, pre check in, pre book restaurants... And then day of leaving, pre check out. Pretty painless Room was clean, but very musty smelling 7516. They were made aware, but did nothing. Definitely need water shoes. There's lots of rock/Coral.. Especially adult section. They did their very best cleaning the sargassum. The big beach is busy [... read more], water is shallow, so good for little kids. Pools were clean. Not freezing cold. Really big resort. If you don't care about the beach and are a pool person, you'll love it.

Krystal Ixtapa: Lovely

Room service was above average. The buffet foods were good. The Stone Soup was amazing! It was really great that there were enough chairs on the beach, although lounges would have been a welcome addition to the hard wooden Adirondack chairs. The A/C unit in our room needed cleaning; we could smell the mould.

Plaza Pelicanos Club: Peaceful resort

Resort was nice and quiet. Rooms were clean although we did find a couple bugs and they can use a little upgrading but other than that it was comfortable. The staff were friendly and helpful. I like how we had the option of using two different pools in two different locations. Made for a nice change of scenery every day. Most bars except one closed at 11PM and didn't open until 11AM the following day. I thought this was a bit weird as we couldn't get drinks before 11AM. All in all we had a [... read more] great stay.

Barcelo Maya Riviera: Beautiful resort, but beaches are weird

Everything about the hotel is perfect! The service, the room, the cleaning, the food! The only comment I have about this resort is the beaches. I understand the seaweed situation is out of the resort's control, but the rest is manageable. On the first day we came, we went for a swim in the ocean and my husband stubbed his toe really badly on a random rock. We found many dips in the water where there was just rocks. I stubbed my toe, but not as badly as my husband (his toe was purple for 5 days [... read more]). I feel like it's either lacking sand, or rock removal is necessary. But adding sand would make it more shallow than it already is... so you can't snorkel unless you go really far out (close to the ropes).