Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Anu629  - 

Verified Purchaser

Riu Republica: Among the best, value for money

The property is huuuugggge ! Lots of restaurants and pools. Very nicely maintained. The staff is courteous. Food choices are plenty and all of them are good. Access to the beach though it's not the best. But the beach was clean. The highlight was the parties. We loved them all. Awesome music and atmosphere all around. Rooms are not at the 5 or 4-Star level but then we barely spent time in the room so no complaints there. Overall, it was well worth it. We enjoyed our stay. Had lots [... read more]

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Cyberdeb  - 

Verified Purchaser

Riu Palace Costa Mujeres: has checked every single box!

where to start? Easy van ride to the property. about ten miles N of Cancun. Not on the more populated strip. this is the only one in this area, some new construction a bit South of the resort. Palladium about 2miles south. This is fairly new. contemporary designs, no corny bamboo chairs or heavy furniture. room clean, beautiful hardwood floors. double sinks, huge walk in shower with frosted doors. separate door into toilet. excellent service for towels, always lots, and turndown service wi [... read more]

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Amazing resort

Loved everything about the resort. Great food, amazing staff and clean resort. I would definitely recommend this resort to others and I would definitely come back to the same resort. We had lots of fun.

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Private  - 

Verified Purchaser

Riu Cancun: Beautiful Resort

The hotel was stunning. Modern looking with beautiful grounds. Pool area was nice and clean. Restaurants were good. Buffet had an excellent variety of food. Different theme every night. Not always the same food. The waiters and bar staff were very friendly. Such hardworking people. Always making sure you were taken care of. The only negative of the rooms is that the walls are paper thin. You can hear everything and if other guests are talking or playing music at night it’s very loud. But othe [... read more]

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Wendy  - 

Verified Purchaser

Riu Tequila: Awesome resort

This was the first time in Mexico and it was awesome! Love the Riu chains as been to the DR and Jamaica. Lots to do and great restaurants and buffet. Food was great everywhere, even at the beach in the yukatan hotel area where pools are. Only a 5/7 min walk to beach from Riu tequila. And you can shop nearby too. We had 6 days of sunshine then rained once. Hotel staff were great all around. The white party was nothing I have ever seen so much fun. I will definitely come back one day.

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Private  - 

Verified Purchaser

Riu Tequila: Great hotel.

Very clean and well kept hotel. Very good food. Have Celiac and they were very good to help me with the buffet items. They prepared gf pizza and pasta when requested. Also did my omelettes in a clean frying pan. Italian restaurant was very good. Rafael the head waiter spoke very good English and was well versed about gluten free items. Beach was beautiful. Not beachfront but knew that beforehand. Close to Playa de Carmen for shopping. One hour bus ride from airport.

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Private  - 

Verified Purchaser

Riu Republica: Fabulous stay !

Food and staff are superb. Hotel can provide more activities. Such as tennis court, dance on the beach, more organized snorkeling groups. Price for coconut onsite is super high. Highest I ever saw in the caribeans. Pool water was dirty on days when the sea was wild and wavey. The room service was not renewing our coffers and soaps every day. And was hesitant for refilling small size water bottles. But cleaners were superb. Restaurants are not great but the buffet is very well served and kept.

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Private  - 

Verified Purchaser

Riu Dunamar: Great resort!

We really enjoyed this resort, the food was fantastic, the beaches were nice and the pools were warm. We really enjoyed the individual sun shades that we could open or close as we wanted. We had a room with 2 double beds for the 4 of us but the beds were pushed together which was odd. On the first day our water was never replenished in the fridge, we tried calling the front but they never answer the phone, I had also noticed while seated in the lobby that the phone just rings and rings and t [... read more]

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Private  - 

Verified Purchaser

Riu Negril: Fantastic experience

The food was awesome, resort was clean and not dated. Cleaning staff could have done a bit better in the daily room clean, but not a big complaint. Entertainment was good, not amazing. Staff were all friendly. Had a great stay and would go back.

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Private  - 

Verified Purchaser

Riu Flamingos: Amazing resort

No complaints, I enjoy every minute I was there, we would definitely love to go back.the food ,shows, people were just amazing, the staff were constantly fulfilling their duties and responsibilities.this is one of best vacations I went on .

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Joba1  - 

Verified Purchaser

Riu Palace Antillas: We would go back.

The hotel , while old and in need of some updating , was comfortable and clean. The staff was amazing , especially Jonathan and Freddie at one of the outdoor bars. They were just wonderful people. The restaurants we’re mediocre, the room where the buffet was was institutional , but the food was good. Pools were clean. Beach was beautiful. Drinks were generous on the alcohol, but served in cups so small you could finish them in 4-5 sips. So all in all we enjoyed our time but may try another hot [... read more]

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Brittanyf  - 

Verified Purchaser

Riu Guanacaste: Amazing Stay!

My only complaint was that we didn't get to stay longer! My first time staying at a Riu and I'm glad it was in Costa Rica. The food was amazing. The buffet and all a la cart restaurants were great. Our favourite was the steakhouse and Italian! (Tip: make sure you line up early, it's first come, first served). The rooms were good, exactly as pictured. The excursions that we booked through our airline (Sunwing) at the front of the hotel really made our trip. Each were well organized, well led and  [... read more]

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Private  - 

Verified Purchaser

Riu Reggae: riu reggae montego bay

the hotel and staff are amazing i have been there 4 time and every time as been amazing the food is very good the grounds are spotless the rooms are amazing would recommend to anyone that needs a break from kids , this is adult only

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Private  - 

Verified Purchaser

Riu Palace Antillas: Total relax and chill.

The hotel and grounds were immaculately clean and well kept. Beach and pool were great, your beach being much nicer than the surrounding hotels.Staff were plentiful at all hours, smiling,helpful and courteous. Food was excellent, especially the Atlantis buffet for breakfast and dinner.The room was , I think, one that had yet to be updated, but was fine and regularly cleaned and stocked. I just hung by the pool and chilled out in the heat and breeze the whole week, it was a great recharge.

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Private  - 

Verified Purchaser

Riu Republica: Lovely resort

\nice resort, and gardens well kept. Please feed the cat.(orange brown, very friendly) Enjoyed my stay in the resort. The shows catered to the young people,. There was 2 nights when the music catered the older generation which was very nice. Like the pool area and of course the beach. Consider to go back for my next holiday (hopefully in March Hasta la vista. -Coffee is poor quality. please improve.Thank you

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NorthernComfort  - 

Verified Purchaser

Riu Palace Costa Rica: Admirable, Pura Vida!

Well kept hotel, staff is personable and efficient. The manicured grounds are beautiful and mosquitos are non existent day or night! The rooms are spacious, extremely clean, comfortable and amenities are kept stocked and plentiful. The beach area is not as shown in advertisement that reflects white sand however this was not an issue for us. We did find the beach quite clean and pleasant to swim from or lounge, big bonus is there are no sand fleas or any type of biting insect to interfere with en [... read more]

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JulieC  - 

Verified Purchaser

Riu Emerald Bay: Loved the Resort

The whole family loved the resort from the location, food, ocean room, cleanliness of the resort. The staff work very hard to make you enjoy your vacation. Only complaint is the elevator service but we were you the 4th floor so we could do the stairs it was good exercise!

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Private  - 

Verified Purchaser

Riu Yucatan: Amazing beach with white sand

We stayed in the hotel three years ago and went back because the beach was amazing. The sand is clean and white. Palm trees. Customer service is top notch. The hotel needs a reno though. It is deteriorating from sun, humidity and salt very fast and showing a lot of wear and tear. The food was great.

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Private  - 

Verified Purchaser

Riu Republica: Fantastic Resort!

I’ve been to many all inclusive resorts, especially in the Dominican Republic and this was amazing! One of my favourite things about this adults only resort was diversity and age ranges from people in their 20s to 70s. They really cater to every age group and everyone has a great time. The beach is gorgeous and great for body surfing/boogie boarding. They have quieter pools if you just want to relax, nap or unwind and they have other pools for more activities and fun. Even though this is a l [... read more]

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L&J.W  - 

Verified Purchaser

Riu Palace Antillas: WOW Aruba! WOW Riu Antillas!

I read dozens of reviews before going to Riu Antillas. Glowing reviews, Ok reviews and very bad reviews, to get an over all picture of what we could expect. Honestly I do not know what the ok reviews and bad reviews were talking about. Riu Antillas was amazing and the staff spectacular. Our 13 floor room was on the supposed loud side of the building over looking the sister resorts night venue. There was minimum noise and all was quiet by 11 pm. I have been to other resorts where the party kept  [... read more]

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