Riu Flamingos: Great resort!

My family of 6 and my parents enjoyed a week at the RIU Jalisco. The resort is beautiful with immaculate grounds and the rooms are well kept. The lobby could be updated but that really didn’t matter much. The buffets and a la carte restaurants had great food. They could really use a more casual beach grill that allowed beach attire. The staff were very friendly but they could use more servers everywhere (bars/restaurants) The beach was amazing and our favourite part was all of the palm tre [... read more]es providing shade. We would definitely return to the Jalisco.

Riu Palace Paradise Island: Amazing resort

Hotel was beautiful Water was too wavy didn’t get to go into the ocean , the wheather was bad though only one day of sunshine when we were there . Food and staff were great ! What was great though was that the Atlantis was right next door so we walked over there every night for the casino and the bars . One thing that can be improved was that you should be able to make a reservation for the restaurant the night before . All the restaurants will be booked up if your don’t line starting a [... read more]t 5:30 pm . The buffet for dinner was out of this world amazing ! Good Heaven ! Lots of variety in the food !

Riu Emerald Bay: Riu Emerald Bay

The new portion of the hotel is beautiful, housekeeping staff in our room was top notch! Great food in all restaurants. We spent most of our time on the beach and loved every minute of it. Thank you !

Riu Palace Paradise Island: Hopefully you have a better experience

The resort itself is a decent size. The heated pool made up for the cooler weather we experienced during our stay. We had a few problems with our room, the in room safe didn’t work, the TV remote wasn’t responsive and finally a problem with the door to our room, where the access card would not work and we had to be relocated to a different room on our second night. The second room had a ceiling vent that was uneven and exposed all the pipes and wires. Even though we got a new room, we still  [... read more]had to get our cards reprogrammed 3-4 times per day, which was quite annoying. The worst was that we had complained and requested to speak with the manager, who did not have the decency to come speak with us regarding the inconvenience. The staff seemed unenthusiastic, and not very friendly. The room service menu was disappointed along with the late night food options and availability. It would have been nice if the manager made themselves available for a chat rather than avoiding us, I’m sure we would have a better experience if the manager acknowledged the issues and offered a simple apology. Compared to other resorts we have visited in the Caribbean, we didn’t feel the staff was hospitable.

Riu Palace Paradise Island: Great Beach Resort!

Hotel wasn't as bigged as it looked like in the pictures. Beach is very clean and the water is amazing. The pool is also really great. The alcohol is amazing but the night life is not. Very close to Atlantis which does have great nightlife. Fun activities happening everyday throughout the day at the resort. The staff is amazing and food is pretty good. Spa treatments are way too expensive.

Riu Guanacaste: Excellent Resort

The hotel was very nice and clean. All the staff were very nice and very happy to help. The food was great but the palace next door seemed to have some better food choices and selection. The pool and beach were very nice and relaxing. The only complaint me and my family had was by the pool bar close to the walk way around the kids club is that there was a smell of sulfur/sewage.

Riu Guanacaste: Just wonderful!!

From start to finish I had a wonderful trip, the staff in the hotel were friendly, personable and so helpful, the food and entertainment just great. The resort was nice and spaced out so never too many people in one place at one time. Only complaint- didn’t see a monkey.

Riu Republica: Enjoyable resort

Room was comfortable and clean. Selection of specialty Restuarant would recommend the Spanish.All in all had a fabulous time. Adults resort with younger crowds. We are in our sixties and still had enjoyable time.

Riu Bambu: Good value for the money!

Clean and well maintained. Pretty grounds with lots of palm trees and wide white sand beaches. A good variety of sun and shaded areas. Lots of lounge chairs for everyone. We loved the quieter pool by the beach surrounded with palm trees😍 We had an amazing room with sofa and chair and balcony that faced the ocean and pool surrounded by beautiful palms. Loved it. Great variety of food choices that were tasty. Never hit the other restaurants because enjoyed the main one so much. We enjoyed sitt [... read more]ing out in open part the most. William was amazing server and treated us like family. Enjoyed the live entertainment in the beach bar after dinner. Ideal family vacation👍🏻

Riu Palace Pacifico: Speciality restaurant food quality poor

Pro - Very nice clean long walkable beach. Resort and area is very clean, friendly people. Con - Could be long wait for Speciality restaurants as they don't require booking. Food quality is very poor as they keep recycling precooked food. ** If two single beds are required make sure to ask at time of the booking

Riu Guanacaste: Amazing resort

Beautiful grounds great location wonderful staff. The steakhouse was awesome. The weather's delightful . Check in was every efficient and easy. Would have preferred cards instead of keys. Would love to come back again.

Riu Negril: Great resort

Very clean-always cleaning common bathrooms. Food was great great, lots of options at buffet. Great drinks and service. Paul at the lobby bar makes a great Long Island ice tea!! Beach is nice. Overall great resort, no complaints.

Riu Republica: Amazing Resort

Resort was always clean, only negative would be only 3 of the a la cart resorts were open daily making them extremely busy. Other than that the food was excellent the service was good and the pools, grounds and beach were always clean.

Riu Republica: Phenomenal

Very impressive resort. We stayed for 14 days and the variety of food was never repetitive We found the front desk to be very helpful and understanding to all our needs. They were always there to please. All the employees seemed to truly enjoy their jobs which was nice to see. This resort had it all. Party if you want or relax if you want. Best of both worlds. 5star all the way

Riu Palace Jamaica: Great resort

This resort was wonderful. the service was amazing. The food was endless and tasty. The rooms and facilities were always very clean. Lots of activities throughout the day. Couldn’t ask for a better vacation.

Riu Republica: Among the best, value for money

The property is huuuugggge ! Lots of restaurants and pools. Very nicely maintained. The staff is courteous. Food choices are plenty and all of them are good. Access to the beach though it's not the best. But the beach was clean. The highlight was the parties. We loved them all. Awesome music and atmosphere all around. Rooms are not at the 5 or 4-Star level but then we barely spent time in the room so no complaints there. Overall, it was well worth it. We enjoyed our stay. Had lots [... read more] of fun

Riu Palace Costa Mujeres: has checked every single box!

where to start? Easy van ride to the property. about ten miles N of Cancun. Not on the more populated strip. this is the only one in this area, some new construction a bit South of the resort. Palladium about 2miles south. This is fairly new. contemporary designs, no corny bamboo chairs or heavy furniture. room clean, beautiful hardwood floors. double sinks, huge walk in shower with frosted doors. separate door into toilet. excellent service for towels, always lots, and turndown service wi [... read more]th all laundry replaced again. Landscaping and flora beautiful! at every turn there is something beautiful to see. frig stocked , didn't have to phone about anything. TV... HBO, CNN FOX etc. but the facility has an amazing outdoor theatre, partially enclosed though, full bar service and once again comfortable contemporary furnishings and seating. Looks out over the ocean . premium drinks in ALL areas, incl the beach service. If you want Bacardi Anejo Rum, just ask, they are too happy to use it, its all there. corridors and bathrooms spotless. elevators and ramps, we saw a lot of people in w/c about. boardwalk to the beach, about 80meters from the main pool area and showers that work at the beach exits. POOLS kept pristine, we saw them cleaning every night. Restaurants, beautiful decors, lots of salad bar options at them. don't need to make reservations or deal with silly meal tickets, just get dressed up and go to the one you want. Wines, re choices, the white sauvignon was nice, some of the wines can taste vinegary and not rich, no problem here, often they just left the bottle on the table. also, there are no offers for "other wines or "lobster, extra charge", I have never enjoyed so many huge and delicious shrimp options. The buffet is Huge, everything regularly replaced, they are very proud of their food prep. they leave your coffeepot on your breakfast table, no searching for someone to get your Café con Leche! You can get coffee at bfast, or stop by the Capuchino Lounge on your way past to get a special coffee to take to bfast. There are so many beautiful venues to sit, take pics, eat, swim, sun, I can go on and on here. The grounds are stunning, the beachfront is dotted with Palm trees which give just the right shade for laying or playing there. LOTS of beach chairs, and they are comfortable. BEACH! sand sand sand, you can beachwalk wellover 2 hrs in either direction.even and maintained, groomed and levelled daily, but there wasn't much seaweed. Its kind of little branchy stuff. the water and surf are great to jump and play, so many families enjoying same. Lots of people would migrate to the main lounge after dinner... floor to ceiling windows all across with continuous view of the ocean... again premium drinks with amazing service and beautiful chairs and patio type tables at which to sit. No bad views, the gardens are gorgeous, we were on the wing facing south, and got sunrise and sunset EVERY Day , so gorgeous. They are low level buildings, 4 stories, we were on second floor, swimouts below, and they are a fairly great size in themselves. I think five hundred dollars more.. There is a lot of glass, from the lobby into the huge front courtyard facing the beach there a huge sliding glass doors, never far away from an effortless stroll, don't even have to open the doors. Eating grills at each end of the facility, Food starts here late morning till 4pm, grill chicken pork, beef French fries (OMG AMAZING) veggies, burgers and hot dogs, and all the fixings, again, staffed by 3 cooks and constantly refreshing the food. lots of bathrooms (cleaning lady permanently stationed there and cleaning these areas constantly. there are no gross smells or spills. No garbage laying around here... staff always picking up plates, etc. PoOLS

Riu Palace Paradise Island: Amazing resort

Loved everything about the resort. Great food, amazing staff and clean resort. I would definitely recommend this resort to others and I would definitely come back to the same resort. We had lots of fun.

Riu Cancun: Beautiful Resort

The hotel was stunning. Modern looking with beautiful grounds. Pool area was nice and clean. Restaurants were good. Buffet had an excellent variety of food. Different theme every night. Not always the same food. The waiters and bar staff were very friendly. Such hardworking people. Always making sure you were taken care of. The only negative of the rooms is that the walls are paper thin. You can hear everything and if other guests are talking or playing music at night it’s very loud. But othe [... read more]rwise a good resort.

Riu Tequila: Awesome resort

This was the first time in Mexico and it was awesome! Love the Riu chains as been to the DR and Jamaica. Lots to do and great restaurants and buffet. Food was great everywhere, even at the beach in the yukatan hotel area where pools are. Only a 5/7 min walk to beach from Riu tequila. And you can shop nearby too. We had 6 days of sunshine then rained once. Hotel staff were great all around. The white party was nothing I have ever seen so much fun. I will definitely come back one day.