Catalonia Yucatan: Great Resort

Lovely resort - very clean and gardens well maintained. The food was fantastic, especially the Japanese. Staff were friendly and very accommodating. The beach is rather rocky, but excellent snorkeling right off the shore.

The Fives Beach Hotel and Residences Playa Del Carmen: Great family resort!

The resort caters to families in all ways. The kids club was fantastic and the staff is very attentive. There are plenty of highchairs in every restaurant and lots of stroller parking. The grounds are beautiful and the meandering pool is great for those seeking a quieter area to relax away from the beachfront. The food is excellent - our favorite was Arezzo.

Riu Palace Cabo San Lucas: LOVE THIS PLACE.....LOCATION, LOCATION, LOCATION

My husband and I travelled to this resort for a week and we loved it. If you are planning a trip to Cabo this is the resort to stay at. The location is perfect, your views are breathtaking, the rooms were clean, the drinks were great and the food was delicious. You can sit at the pool bar and watch the cruise ships come into the harbour with lovers beach and the rocks displayed in the background. I don't think I've ever taken so many pictures on any other vacation. The town is only a 5 minute ta [... read more]xi ride away and worth going. There are 100's of restaurants. We walked into the older part of town for some true authentic mexican food. We had tacos at a little shack and they were the best taco's I've ever had, freshly made right down to the tortilla. Lovers beach is worth the water taxi ride, it is beautiful with lots of sea lions on the rocks. Best Mexico Trip ever!!!!!!

Bahia Principe Explore Akumal: Amazing Luxury Gran Bahia Akumal - Don Pablo

As always, we use Tripcentral for all our travelling needs and once again, they were awesome! Thank you Yasmin Sousa, your dedication to your clientelle is to be applauded. The Akumal Don Pablo was amazing. We have travelled to this particular resort 3 times before it became Don Pablo and it was perfect from the time we arrived and until the time we left. Staff, front desk staff, butler service, everyone was fantastic. They go above and beyond to make your stay as best as it can be. Ala cartes a [... read more]nd buffets were very good. Cannot say enough about this wonderful resort. We choose the Bahia resorts every year and they never disappoint. Highly recommend.

Blue Bay Grand Esmeralda: VERY DISAPPOINTED IN THE BLUE BAY

THE GROUNDS WERE NICE; THE SERVICE WAS NONE!!!! HONESTLY I CAN SAY I ENJOYED MY VACATION BECAUSE OF THE COMPANY OF MY SISTER AND HER FIANCE. BUT BLUE BAY WAS A BIG DISAPPOINTMENT. NO BEACH. AND WHEN YOU ASKED FOR SERVICE YOU WERE GIVEN EXCUSES AS TO WHY IT HAD NOT BEEN LOOKED AFTER

All Ritmo Cancun Resort And Waterpark: great for kids

Awesome for kids, Waterpark can be a little crowded. Actually have the activities they claim kn the website. Attended with a party of 7, they accommodated at all times for dinners, etc. Staff was friendly and there were no late night drunk partyers

Blue Bay Grand Esmeralda: Steal money

Everything was good,from our room cleaner guy has stolen 300 dollars! SURPRISE! We had good service,good food,but we were disappointed that somebody from service guys is a thief! unfortunately we forgot to use safe box.

Flamingo Cancun Resort: Do not go.

Pros-clean room and most staff were great mall across the street, free wifi at the ourback across the street. Cons-The worst thing the happened was one of the couples was celebrating their 50th and were going to be renewal of vows ceremony so paid to have a cabana for the day($25), spent $300 on decorations and and spent 2 hours decorating, when we showed for the ceremony the decorations were gone. Nothing. Nobody knew anything. After a lot of screaming and hollering the staff brought it all bac [... read more]k. go figure. Dropped off on road, had to take own luggage up a hill to hotel -Booked 10 months in advance, 10 people but couldn't be together, was told management had made sure we were all over the resort -They advertise free WiFi in lobby, the do not have it, $7 a day, may or may not work -No fridge in room $45 for 5 days, we bought a cooler and used their ice -No clocks in room, we bought watches and clocks -No bottled water -Air conditioner worked so terribly it was cooler on the deck at night. -When showering suds came up through the drain by the toilet -Buffet only had 12 items and they couldn't keep up, usually 2 item missing, desserts were terrible. At breakfast they only had a 2 slice toaster for the whole place. They could one fill the dining room to 1/2 full because they were running out of food. -washing and buffing the walkway around the pool and dining room at meal time, blocking the way to the dining room off when everyone was trying to go. - A la Carte was good for supper but don't go for breakfast, 3 items no toast. Lunch 2 hours -Advertised beach bar, there was one there but they wouldn't serve you unless you were ordering food at the a la carte, so if at beach you had to use the pool bar which only would serve 2 drinks per person, No travel mugs. -The Lobby bar opened at 4 but it was way to hot in there no a/c -Advertised entertainment staff, it the lady walking around with a ball in her hand was the entertainment staff I guess we had it. -Advertised Kids Club, they have everything, a playroom, kids pool, kids loungers and toys but it was also canned like everything else. -6 beds at pool and 4 loungers on island, people had stuff laying everywhere even trying to take beds that were being used already. -Played elevator music all day at the pool, lets not get happy -2 drinks limit, so order 2 drinks fill you travel mug and order 2 more. -could swim in the ocean for the 2 weeks we were their it was to rough and 1 person had to be rescued so we would take the bus to turtle beach for the day.

Krystal Grand Puerto Vallarta: Beautiful resort

Overall, the resort was great! It is quite new and modern, with great amenities. There are two connected pools at beach level, with ample seating around the pool, and lots of beach front chairs. The beach itself was very beautiful- we had perfect, sunny weather every day, and the ocean was warm and very swim-able. There were lots of beach vendors, but they weren't too pushy, and weren't any worse than anywhere else in Puerto Vallarta. The adults-only pool and rooftop bar were fantastic; a great [... read more] place to enjoy the sunset with a beer in hand, and good spot to meet other people. The service was quite good- everyone working at the resort is very friendly, and will go out of their way to make sure you have a great trip. Make sure you tip, as everyone working here deserves it very much for their hard work. The biggest disappointment for me was the food. It was very North American, and frankly quite bland, especially at te buffet. It was a lot of cold cuts, salad bar, instant mashed potatoes, pasta and meats in gravy type of meals. It would have been awesome to have more authentic local food options, and I was also quite surprised at the lack of seafood. I've stayed at other resorts in Puerto Vallarta which weren't as nice as the Hilton, but I found the food at the other resorts to be far superior. The resort restaurants were slightly better than the buffet, but still nothing great. We definitely enjoyed the best meals of our trip in town... Which conveniently is a short bus or taxi ride from the resort. If it wasn't for the food, I'd give the Hilton 5 stars. Overall, it was a really great trip and a beautiful resort.

Decameron Los Cocos Guayabitos Ramada: Great resort, great value

We had a fantastic time at Decameron Los Cocos. My boyfriend and I (both 22) stayed here for a week in late April. The resort is right on a beautiful beach. Everything is extremely clean, the resort itself is super colorful and cute, and the food is pretty alright. Don't come here expecting a 5-star luxury resort in a gated community - that is not what you get. What you do get is a really cute, welcoming, authentic Mexican-style resort in a beautiful location, with incredibly kind and helpful em [... read more]ployees. There are tons of activities to do, the water is warm, there are several pools, and nightly entertainment shows featuring incredible dancing talent! We absolutely loved it here and would definitely recommend it if you are looking for a family-friendly vacation on a budget.

Blue Bay Grand Esmeralda: Great Vacation

Another great vacation! My boyfriend and I come to Mexico every year. And this year we stayed at the Blue Bay Grande Esmeralda. The resort is very clean, with friendly people, the food is great, and the spa is amazing and relaxing. Antonio the head concierge of the hotel made my birthday special, sent chocolate covered strawberries and a bottle of tequila to our room. He also ordered me a birthday cake at the French restaurant. If you are looking for a place to relax, this is the resort for you.

Sunscape Puerto Vallarta: Needs some upgrading but very clean.

Grounds very well kept, needs upgrading, great location the food was very good except need more variety as the dinners were close to the same at nite time.The staff were very friendly and helpful. We asked for a king size bed but ended up with 2 double beds--a little small for 2 people.

Bahia Principe Explore Akumal: Great, quality resort - amazing food!!!

Would definitely go back to this resort on a repeat trip to the Mayan Riviera... and the extra few hundred bucks (for a family of 4) was well worth it! The location right on the (best part of the) beach, the quality of the food/bar service were far superior to the other resorts (Tulum and Coba) we visited in the complex and the fact that while the resort was fully booked, it always felt empty! (due to the exclusivity of the beach/resort). And of all the all-inclusive resorts we've visited in the [... read more] Caribbean (Cuba, D.R., even the Sandals in Antigua), the food was by far the best! The a la cartes were top notch, but the buffet at this resort was even more impressive! The only minor negatives are the room sizes (for quad occupancy) are a bit underwhelming and the beds are barely doubles... also, beware of high expectations for the beach if you value the long stretches of white sand, clear water, big surf you might find in Cuba, D.R. or Jamaica... there are small pockets/coves of relatively nice beach in this part of Mexico, but much of the coast is rockier due to a reef. The trade-off is you can do some snorkeling right off the resort and see a ton of tropical fish...

Bahia Principe Explore Tulum: Avoid at all costs - esp for groups/weddings!

Where to start... We were a group of 27 people attending a destination wedding. Our Ages ranged from 25-84. We booked between December and January for the beginning of May, and we submitted our booking information to the wedding planner well in advance, on the premise that we would all be placed "close" (in the same or adjoining villas, close to the beach). As soon as we got there, the problems started: - No one seemed to know what was going on with our reservations. - There was apparently no t [... read more]race of a 'group' arriving (but upon insisting, in Spanish only, that they search their records, the reservations were found, of course). - Our rooms were as far away from the beach as possible. - Not only were the group members NOT close together, but we were dispersed haphazardly throughout the hotel complex. - We requested a ground floor room for the 84-year-old grandmother who barely walks; we were told that she was on the 2nd floor and that the hotel was 'fully booked'; after 30 minutes of arguing and insisting (again, only in Spanish) a room miraculously appeared on a ground floor. - My in-laws checked into their room and went to dinner, only to find a stranger walking OUT of their room upon their return. The stranger was frustrated because that was apparently the THIRD occupied room that she had been given in the last 3 hours. At least we weren't the only ones having a bad time of it... - The instructions for a la carte reservations were unclear, resulting in our group being unable to get space for a dinner together other than the wedding dinner. The beach It was more of a glorified salt-water wading pool. It's a fake beach that's protected from erosion by giant sand banks covered by tarps and anchored to the sea floor. If you look on Google Maps, you can see them just off the coast. In person, they look like giant semi-submerged whale carcasses in various stages of decomposition (some are new and therefore the tarp is black; some are older and covered with puke-brown seaweed and polyps). The sea-pool is so shallow that I hit my feet against the sand when I tried to swim in the deepest portions. And to add insult to injury, the sea bloomed while we were there, producing an algae cover over this shallow water that looked like an undulating puke-brown carpet. The hotel's solution to this (annual) occurrence: have 3 guys manually raking up masses of seaweed into standard-sized garbage bags. No trucks. No mechanical raking. Moist, rotting seaweed piling up on the shore. Sand fleas galore! And if you think that the Akumal side might be better because the hotel's more expensive... think again! We walked 1-2 km in both directions from the main Tulum beach, and the picture's the same: small fake beaches, dead whale carcasses as barriers and shallow wading pools of water. The wedding I can't comment much because I wasn't heavily involved in the organization, but I CAN say that between December and May the wedding coordinator was changed SIX TIMES! Naturally, no communication seems to have been made between all of these different coordinators, so every new person had to be re-briefed by the wedding couple. I do NOT recommend this hotel to ANYONE who: - wants to come to Riviera Maya for the beach - doesn't have a relatively respectable level of Spanish (for arguing) - doesn't want to spend 2-3 mornings at reception arguing - is traveling with a group - has made special requests (that they expect to be fulfilled) - is holding a wedding/celebration/event of any kind If this was a hostel in Amsterdam or Thailand, I'd say the experience was great! because I would have got what we paid for. However, at $1500 per person X 27 = $40 500 for the group, and in a 4-5 star hotel, this experience was a disgrace!

Royalton Riviera Cancun Resort and Spa: Clean, modern resort

My Fiance and I travelled to this resort April 28th to May 5th 2015. Flew with Sunwing. Arrived at the resort around 2:30pm. Check-in was very fast and easy. Got our ocean view room right away. Room 6217. Very clean, and spacious. Open concept very romantic. I'm going to make this simple. ROOM: 9/10 - Clean, great layout. Could have used a more luxurious turn down service. IE light aromatherapy candles, run a bath etc. (Had that experience at another hotel) The beds are extremely clean and sup [... read more]er comfotable. FOOD: 10/10 - BEST FOOD I HAVE HAD IN MY LIFE. Aracharra Tacos from Agave were amazing. Steak from Hunter's was phenomenal. Armidillo's was to die for. LOCATION: 7/10 - People say it took 15-20 mins to go down the road to the hotel. Not true, maybe 5. There is nothing surrounding the resort so if you don't mind not leaving, it's perfect for you. We stayed on the ocean view side but some people on the marsh side said there was a slight smell on the balcony and lot's of bugs. Did not experience any of that. A little loud on the main pool side in the evening but that's to be expected when they do shows. BEACH: 7/10 - Seaweed wasn't horrible, sand was beautiful, ocean stunning. SERVICE: 9/10 - Everyone was so nice, saying "my pleasure" after every "thank you". Did not encounter one rude person. I gave a 9 instead of a 10 for accomodation reasons. I couple we travelled with had a 11 month old and she went to sleep super early and it was Dad's Birthday. Mom wanted to surprise him with steak. Hunter would not allow her to come pick up and take out any steak. They said they were too busy. Which was not true, we ate there with out any wait and there were tables open. HOTEL: 9/10 - Set up was great, not too big not too small. Amazing coffee house and icecream bar. Buffet is huge as it should be because when it gets busy, it is packed. Resteraunts were to die for. WIFI through out entire hotel even on the beach is an amazing plus! Over all this resort is wonderful and I really enjoyed my stay. The resort is brand new and just settling so there are some quirks. Nothing that seriously effected my stay. Give it a shot! You won't regret it.

Royal Solaris: Amazing resort!

The hotel is beautiful, clean, family friendly, the staff is awesome! Benjamin and Carols(air canada rep at the hotel) was very helpful. Jair the waiter from the theatre is the most amazing, very friendly, always willingly to help us. My kids enjoyed their time at the water park. I would recommend this hotel to friends and family.

Golden Parnassus Resort & Spa: Paradise

This is a paradise hotel. The food was good. The staff was helpful and friendly. The beach was heaven and the pool is sexy. The locals don't bug you on the beach like some resorts. It is mandatory that you drink tequila while you ate in Cancun.

Iberostar Selection Playa Mita: Best Resort Ever!!!!!

We have been to at least 20 All Inclusive Resorts and this is the Best ever!!!! Accomodation, Food, Staff, Beach cannot fault anything. Would go back in a hearbeat. Located about 3/4 hour drive from Airport on a secluded beach.

Blue Bay Grand Esmeralda: Great Hotel

Overall Hotel was great. Amazing food, service, and rooms. The grounds were immaculate and there were always friendly staff cleaning public areas. The only negative areas are the beach. This is in really bad condition. It is man made and the sandbags used for fill were showing. Lots of seaweed. I am a beach person and saying this I did not sit on the beach at all. The pool was located on directly beside the beach. It was amazing and I did not miss the beach at all!! All amenities were at the poo [... read more]l and you still had the wonderful ocean breeze. Overall great resort!!

Riu Emerald Bay: Family holiday

Fun resort but definitely geared for families with younger children. Food was good but repetitive, buffet was full of children so not easy to navigate. Not recommended for quiet holidays. Pools were filled with children as well. Beach was clean but there are a lot of shells so I would recommend water shoes. Hotel and rooms were clean and comfortable. Front desk staff were not very friendly or compassionate to guests.