Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21833 Reviews)

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Linda1871  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Best resort ever!

We had the best all inclusive trip to Mayan riviera Grand Sirenes ever! We were there April 19 to April 27, the weather was sunny every day, the buffet was fabulous and the grounds were impeccable. We also enjoyed at day at the spa, and the dolphin show right in the resort. The ice cream bar and lazy river were also a highlight. The concierge was always friendly and very helpful. We would definitely return!

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Wendella  - 

Verified Purchaser

Bahia Principe Explore Tulum: Lives up to Bahia past experiences

The only issue I had was that the beach was not as nice as other Bahia resorts I have stayed at. There was way too much seaweed. The shoreline of the beach was really short and the water was not crystal clear and very rough waters, There was a red flag posted for the whole week we were there. We made the best of it but I don't know if I would return to the Bahia in Mexico again. The resort was too far from the airport as well.

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Clyde  - 

Verified Purchaser

Holiday Inn Cancun Arenas: Not too bad

The resort,people and food were really good.The only problem we had with this place was the beach or should I say lack of. The beach was very small and water was very dirty and nowhere to swim. Other than that it wasent too bad.

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Kingofbeers038  - 

Verified Purchaser

Riu Palace Mexico: amazing place

this was by far the most amazing trip we have taken the resort, service and staff the food and the day trips, the beach and shopping all excellent, My wife and I are already counting down the days when we return for next years vacation.

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Jodlammers  - 

Verified Purchaser

Bahia Principe Explore Tulum: Not so amazing resort

We felt the property was beautiful, the food was great. We did not get great service (with the exception of one server), our room had a noisy fan and a poor quality air conditioner - we complained twice and never got satisfaction

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Patsy Carmichael  - 

Verified Purchaser

Grand Riviera Princess: Very Nice Resort

My wife and I visited the Grand Riviera Princess on April 22, 2015. We were very happy with our stay. The service was excellent.. from the front desk staff to the room service waiter, we were treated very well. We stayed on the Riviera side of the resort, in a deluxe suite. The room was fine but a bit tired. The beds were very hard which made for a difficult night sleep. The bathroom had a leaky shower which could pose potential danger if you weren't careful. Water on a marble floor isn't a good [... read more]

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Roddy H  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Awesome and Amzing

Hotel accommodations after the renovations were fantastic, the restaurants were all top notch. We ate at all of the a la carte's and were never disappointed. The staff were all very friendly and were eager to please anyone with a request. The sushi bar and 24 hour pool bar were a nice added.touch. Swimming with the sea turtles and stingrays was the icing on the cake for this quiet gem of a resort. The only downfall was the lack of nightly entertainment.

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Jayna  - 

Verified Purchaser

Beach Palace: Fantastic Hotel!!

A group of 12 adults just spent one week at Beach palace. This hotel is close to a big mall (walking distance) close to night life and is on a beautiful strech of beach!!! Very clean and all staff where genuinely kind and helpful. Food at buffet and two other restaurants (Asian and Italian) was excellent.

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Jmacdo  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Great Holiday

Loved everything about this resort. The service was best we have ever had at an all inclusive. It was our 3rd time to Mexico and definitely our favourite resort. First adults only and definetly the way to go. Food: Enjoyed every meal and only ate at buffet about 3 or 4 times as there are so many other options. Room: we upgraded to oceanfront since it was our 25th and had beautiful views and loved sound of ocean at night and morning. We were on 2nd floor. Cleaning staff were excellent and the r [... read more]

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Brendalee  - 

Verified Purchaser

Bahia Principe Explore Coba: Bahia principe coba

The grounds were nice, however the service at the buffet was not good. They were always out of everything, and I had to ask 3 different people for a drink before we got them. The room was nice and in a good location, however it was our second room, as the first, had a broken air conditioner and mold in the room. The second smelled musty but overall was not too bad.

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Scotchytoo  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Good resort with minor complaints

Beautiful grounds, nice beach although full of seaweeds and windy on the water. We enjoyed a few restaurants while our stay at Valentin. Did not like the birds flying through the main restaurant for breakfast and lunch buffet. Birds even took some food out of my plate while I got up to get something. Enjoyed the french restaurant the most. Enjoyed the evening shows and the various bars which had any kind of drinks you asked for. Negative comments: 1. Too many smokers at outside bar outside lobby [... read more]

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Chantale  - 

Verified Purchaser

Catalonia Yucatan: Fantastic Resort!

It was our first time to Mexico and this resort. The grounds and rooms were immaculate, the food was fantastic, the bartenders at the Tequila Bar were awesome! The bartenders at the Chill Out bar were pouring our drinks when they seen us coming! The drinks kept coming, and thats without a big tip. All of the staff were friendly, especially Esmeralda at the Reception Desk, she was VERY friendly and answered any questions we had without making us feel like we were bothering her. Any resort I have  [... read more]

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SATMAN  - 

Verified Purchaser

Riu Emerald Bay: the resort sure is large

this resort is very large,,1000 + rooms..you think you like kids and line ups..well you came to the right resort..now then lets talk about FOOD,,,,get your dollars worth go to the buffets..they got two of the best..then to make this EMERALD BAY WORK some one went out and came back with the BEST HELP to make it all work.and the staff have a job to bring you back..BUT WALKWAYS,,,POOLS,,INFRONT OF YOU EVERY WAY YOU GO...NOW I HAVE A SCOOTER AND A FEW OF THE LITTLE BUGGERS MIGHT HAVE LITTLE RED MARK [... read more]

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Ashley01  - 

Verified Purchaser

Riu Santa Fe: Awesome trip, great resort

We stayed in building 2, which after seeing the 'party pool' nearest to the ocean, I was grateful we weren't closer. It was honestly, gross. Cigarette butts everywhere, empty glasses all over the pool area, and it was way warmer than the other pools, which meant to me most of the party goers were not getting out often enough to use the washroom. I wanted to go into the infinity pool but I couldn't bring myself to go in.The back 2 pools were really nice. Not crowded at all, everyday we had a grea [... read more]

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Fmustang  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Amazing Snorkling

This is a small resort but it was one of the most relaxing vacations that we have ever had the staff were always there to help and Wilbert from the Lobby Bar was great. You do not have far to go to snorkel which was wonderful we had seen turtles and stingrays and many different fish would return again

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Halifax  - 

Verified Purchaser

Catalonia Yucatan: Awesome resort!

Super clean, staff all amazing,kind and very professional. Rooms were nice and clean. Pools excellent. Food excellent. A la cartes were amazing. Only down side was the beach, too rocky to swim in :( but if you upgrade you have access to the other side of the beach which is beautiful and you can swim. another tip- xcaret excursion was a waste of money- very disappointing will never do it again. It was the most expensive and did not include anything. Once you arrive to the xcaret park you have to  [... read more]

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Romeo  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Could be awesome

Great pools, grounds and food. Nice rooms but maids don't keep them as clean as I like. Toothpaste from previous guest on mirrors, etc. concierge useless. Check-in a disaster. Had drunk people peeing off their balcony, screaming all hours of the night and the only reply we got when we complained was "we don't pre-screen our guest", and they did nothing to resolve the situation that went on for many nights! This is a wild party place and it seems anything goes.

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SOVZ  - 

Verified Purchaser

Occidental at Xcaret Destination: Great family resort! Something for everyone

The hotel itself was great! The service was average. Grounds were clean! Food was great! No one got sick! Love all the animals everywhere! Wish room service was included. The Excaret park is a must-see. Definitely recommended getting an unlimited pass. Too much to do there. Need at least three days to see it all!

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EarthAngel  - 

Verified Purchaser

Flamingo Cancun Resort: A Sad State of Affairs!!

The staff was friendly and tried their very best to be accommodating, but the policies and overall management of this resort were deplorable!! Two bars - only one bar was open at a time. Drinks limited to two per person per order, so if you're with a party of people, you can't pick up drinks for your friends. The buffet was small, the variety and flavour even smaller. There's ONE two-slice toaster provided for breakfast. They served the same dishes (changed up one or two things) every morning fo [... read more]

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Sab16  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Outstanding resort !!!

Resort was by far the best I've ever seen or been to. Everything was extremely clean and well looked after, food was great, entertainment was good... Staff were so friendly.. Not a complaint about the place! Amazing!!!

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