Barcelo Karmina: Beautiful Resort

The grounds are beautiful. The room was great. The food was ok. Favourite a la carte was the Japanese Restaurant. The view from the Italian Restaurant was incredible. The staff were very friendly. I found it very strange that there were no facecloths in the room though! We found one on the cleaning lady's cart and let her know we needed it. Overall experience was great.

Riu Vallarta: Wonderful experience at the Rui Vallarta

We can't say enough about the wonderful staff at the Rui Vallarta they where there to anticipate our every need. The rooms and common areas where kept very clean and because I like a soft bed the staff came to my room at 11 pm and put a matress topper on my bed after which I had a wonderful sleep the rest of my stay.The food was well presented and always plentiful I think my husband gained 5 lbs . The entertainment staff was second to none and approached us a couple of times to make sure we wher [... read more]e enjoying our stay. Overall I can honestly say from the time I walked in to book our trip for four at trip central to the day we returned to Canada from Puerto Vallarta we had a great experience .

Grand Palladium Vallarta: Amazing resort

my husband and I travelled to the Grand Palladium April 5-15, we had an amazing time. The resort is beautiful, clean, and the staff were very friendly and helpful. Special thanks to bartenders Carlos, and Viktor for going above and beyond with your customer service, and making sure our drinks were never empty. The food was great, lots of choices for lunch and dinner at the buffets. We ate at Ribs n More for dinner twice, and went to the Italian restaurant on our last nite.. Delicious!! We love [... read more]d our room, being told at check-in that we had a garden view room, and getting into our room to walk out on the patio to find out we had a great view of the ocean as well. The beds were super comfy, an added bonus when on day 5 of our 10 day vacation I came down with the stomach flu. At that point all I wanted was a comfy bed, and Iwe most certainly did. To the Management at Grand Palladium, you should be proud of ALL your staff, seriously. We are already planning next years vacation with our friend's at this resort...

Grand Sirenis Mayan Beach: Far from 5 star.

I read a review on trip advisor which sugested to to ignore the negative reviews and i thought yeh, people expect too much sometimes. I had average expectations and still was disappointed. Paid for air transat Mirage package 1 week end of march 2015 Separate check in, cool drink and towel never happened as advertised. The hotel pushes the time shares so much i avoided the concierge desk after the second day as well as ignore the 8 am ph calls from them. The beach stinks from all the rotting sea [... read more]weed the staff attempts to bury and swimming is near impossible with it in the water. The seaweed went as far as the roped boundary a dock or a platform away from the beach would be a great idea No beach, so i go to the pool and hang out for about 4 hours (near the washrooms). during that time only a dozen out of 60 to 80 people went to the washrooms. With the wind from the south at times you could smell sewage Food.... just think of hospital cafeteria food and you get the idea. not much of a selection if you don't get there within the first hour. A food safe course needs to be administered to the staff. room service food is wilted and luke warm, not a big selection Big resort and i don't mind walking however the shuttle carts were rarely available if you wern't a time share owner. My complimentary tequila froze solid in my freezer at home.

Barcelo Maya Caribe: Above expectations

Although we changed our destination to the Melia Peurto Vallarta, this hotel was also above our expectations. The grounds and pool were immaculate and beautiful, the staff upgraded our room to what we requested and we never had a bad experience with food or service the entire time of our 10 day stay. We would strongly recommend this hotel to anyone and will definitely consider going back. Trip Central was very helpful and eager to satisfy us in our request for the changes.

Bahia Principe Explore Tulum: Not bad

My husband got food poisoning after our first night. I recommend you take durokol before you go. Also, we are used to cruise buffets where they make you sanitize your hands before you eat. This is not a requirement, thus, easy to transfer germs. In comparison to cruise ship buffets, both Tulum and Coba buffets were not as good. Aside from that, the resort is not bad. We chose Tulum over Coba because it is right on the beach and I'm glad we did. Coba is busier because most of the restaurants are  [... read more]there. You cannot snorkel as the waters are too rough. They have tennis courts & bicycles available but you have to book 1 day in advance. If we were to go back, I would aim for Akumal as it is the luxury version and on the beach, plus you have access to all 4 resorts & a la cartes whereas Tulum and Coba resorts only has access to each other and not Akumal nor Sian Kaan, and a limit on the number of a la cartes. We also found the service was not really consistent throughout Tulum/Coba.

Bahia Principe Escape Sian Ka'an: Amazing resort awesome price

The grounds at Bahia Principe Sian Ka'an are very attractive with lots of wildlife and prestige surroundings. The rooms are very nice and the bed is very comfortable. The staff is very friendly and accommodating and the food and drinks are excellent....

Hyatt Ziva Puerto Vallarta: Amazing AI Resort

What an amazing time at the lovely Hyatt Ziva. We arrived and received a hot towel and tropical drink. All of the staff were so kind, welcoming and helpful! There were not any language barriers which may cause some issues at other places. The room was wonderful and had the most amazing ocean view!! Did not require a balcony since the doors slide open and a nice ocean breeze comes in. It was so nice to hear the ocean waves crash at night and wake up to the sounds in the morning. We ate breakfas [... read more]t at the buffet everyday. They have great variety. I would recommend to go a little earlier in order to avoid the fresh egg lineup! We ate at Blaze for both lunch and dinner and both were really great. Had dinner at the Casa Grande, it was delicious, ordered the beef filet. I am not sure why people have gone to this restaurant and come out disappointed! Awesome margarita there too! Managed to have lunch and dinner at the Italian restaurant and also had dinner at the Asian restaurant twice! All of the food was simply incredible you will not be disappointed. I wish I had the time to eat everything off of all of their menus. We even ordered room service a few times and was so impressed with the quality of food. Spent a lot of time in the sports bar playing pool. They have a snack menu and the chips and guac were delicious! The bartender there was so great! We never had an empty glass! Wish I had gotten his name to mention here. Same with the waiter at the Asian restaurant the last night we were there, he was super awesome, next time I will remember names! Kayaking was such a great experience as well. I didn't notice a lot of the marine life when just playing in the waves. There were a lot of families there when we went, don't know if this is a regular occurrence or not but it wasn't really that bothersome, just didn't expect there to be as many kids as there was. I miss it already and hope to return in a year or two to try out more of the food!

Iberostar Waves Paraiso del Mar: Great Time!!!

The grounds at this resort are beautiful. There is lots of wildlife and the ground are very lush with greenery. Everything is really spread out so if you mind walking this is not for you. We enjoyed the pool, beach, food, and we met lots of great people.

Blue Bay Grand Esmeralda: Resort Ok

Was at this resort April 23rd to 30th. This was my 7th time in Maya Riviera and I have to say this was, at the most a 4 star resort. The food was good, the grounds were very clean. The beach was murky. This was disappointing. There was occasionally a foul smell throughout the resort. I had a good time but I will not go back to this resort, however I will go back to the Maya Riviera.

Pueblo Bonito Emerald Bay: Gorgeous property

The resort is stunning. Large property with lots of trees, walkways, low rise buildings, wildlife, statues, etc. Has several pools including an adults only pool. Food was great, especially the a-la-carte restaurant Le Bistro. Beach rocky, service excellent. Rooms very clean and spacious. Only complaint was signing for all the food / beverages although we were all inclusive. There should be another way for the resort to handle this. We have bracelets but still have to sign for everything. What is [... read more] your room number? asked multiple, multiple times and we kept track of the slips of paper as we were not sure if something might be incorrectly charged in error (which it was, but quickly corrected). Overall, a great resort and we would definitely recommend it to others and go back again.

Bahia Principe Explore Tulum: amazing resort with lots to do and very clean

The hotel grounds are pristine with a lot of attention to detail. Rooms are amazingly clean and so are the dining rooms which have a lovely décor. The public area is kept very clean and has lots of seating, lots of bars close by and the entertainment was very good as well. Transportation on the resort is efficient getting you from Tulum to Coba resort without delay. We will be back, no question.

Finest Playa Mujeres by Excellence Group: Fantastic Stay at The Finest

This hotel is a delight! Exquisite food and courteous staff. The rooms are spacious, well laid out and contain everything your need. The beach is large and gorgeous with clean clear water & beautiful pools!

Las Palmas by the Sea: Great Resort in Puerta Vallarta

The resort was kept really clean and the maid service was excellent. The food was excellent, and the waiters and bar tenders did a great job. This resort caters to a lot of Mexicans, (it is nice to see that they can afford vacations like us) so you will get to practice your Spanish a lot if you want.

Riu Palace Cabo San Lucas: Great Resort!!

Pros: Let me start out by saying this resort is great. The service from check in to restaurants to wait staff and bartenders and room attendants, all amazing. The pools were beautiful.. The only thing I will say is that only one had a swim up bar so everyone pretty much located to that pool leaving the other two bigger ones empty for the most part. Also pool closes at 7pm. When you stay at the Palace you also get access to the Sante Fe which was definitely a little livelier with their activities [... read more] (and guests). But the food, resort, service, quality was definately better at the Palace. Take $10 Water taxi tour onto Lovers Beach. Worth it for the tour. The beach itself is meh... Con's: The only con to the resort itself was that I wish there were more daytime activities organized at the Palace and you will not be able to swim in the beach. The gym also closes at 7pm. The other thing I would warn travelers of are the time share people at the airport (tricked us into thinking they were part of the Resort) offered us a bunch of free activities. If you don't mind sitting through the 2hr presentation we got free zip line and ATV excursions which were great. Just stick to your gun that you're not interested cause they will offer you everything under the sun once you're there. Also be prepared to spend a pretty penny on taxi if you plan to go anywhere. $10 to the Walmart (almost across the street) $14 into Downtown for clubs or mall. We definately spent about $150 on taxi fares. That's it. This place is great. I would come back in a heart beat.

Iberostar Selection Paraiso Lindo: Great holiday!!!

The staff were very accommodating and friendly and the rooms were very clean. I found the resort to be a bit too big for my liking. I mean it was good walking but lots of things were farther than I would have liked. The kids club however was AMAZING!!!! For the kids. They had a blast there and I couldn't get them out. They always had activities for them and made them feel comfortable. They came back every day with something new that they made or did. I would highly recommend them if you go to th [... read more]is resort with your kids. They will love it. They take them for lunch and dinner and you pick them up when ever you want, but I will say they won't leave till the very last minute lol. I would say that I would have liked to have heard a lot more Spanish music than American. I can hear that anytime, when I go to Mexico or Dominican or other places like that, I want to hear the music from their culture for a week so I can get cometely submerged in the vacation. The other thing would be that they need to upgrade the bathtubs as they are not in the best shape. I was also told that I would have a pool view room and that wasn't the case when we got to our room. With that aside the food was pretty good and the service was good.

Wyndham Alltra Playa del Carmen: Great trip, convenient location!

Amazing food experience as all my trips to Mexico have been! Sweet location right beside 5th Avenue! Beach had hurricane damage so not swimmable, service decent, rooms pretty small though, extra annoying time share people but overall great trip!

Moon Palace Cancun: Incredible food experience!!

This resort would be near perfect if it had a swimmable beach! Found it a tad too huge but tons of stuff to do and loved having free range of all of the palace resorts in the area! AMAZING RESTAURANTS!

Secrets The Vine Cancun: Very high end, but lacks Mexico flavor

The whole place is very stylish and organized, very Americanized. Clean, good food, real drinks, the beach has very soft sand and without rocks. If you are looking for a vacation that feels like you never left Canada or the States, this is the place for you. I gave it a very low value for the buck for a very personal reason, ie this was not what I was looking for. I want a laid back resort, where I can grab food from the buffet on my way to the room, I want the pools open all night, I want to li [... read more]sten to salsa music at breakfast, lunch and dinner. This hotel was too sophisticated for my taste, I would recommend it to people who like being spoiled, but I would personally choose a more local-flavoured resort.

Beach Palace: Truly Wonderful Holiday.

The staff are extremely helpful and friendly. Service and Food excellent. Very clean, very modern. The organization ie. pick up times and shuttles like clockwork. Beaches and drinks beautiful and free flowing. Although little time was spent in the room, the television programming sucks. Spoken like a true Canadian during Playoffs.