Occidental Costa Cancun: Good resort

Location, room, amenities were as expected. Great service and good overall. Beach was good, food was excellent. Shows were somewhat acceptable. People were very kind, helpful and things were as planned. Nothing negative in our stay.

Grand Sunset Princess: Will never return. never.

Poor checkin. Watered Down alcohol. Transformation carts always full and not showing up. And thats a lott off walking. Got 4 blisters on my feet. Not just me. The other ocupent were frustrated. Never again.

Valentin Imperial Riviera Maya: Very nice resort

Amazing landscaping, have been travelling for 15 years and this place's grounds are superb. Room was excellent, always nicely cleaned on a daily basis. Most of the food, at the beach restaurant was cold, unless you were lucky to get a fresh batch of food out of the kitchen. When ordering a la carte, same issue, they cannot deliver at least a warm baked potato , cold . In result you have to ask for a very hot meal or most meals will be delivered warm at the best. Service is excellent, at all bars [... read more] and also on the beach. Top of the line alcohol variety. I would return, but will make sure and insist that my meal is delivered to my table hot.

Ocean Maya Royale: Fun resort with great staff

This is a smaller resort which is great....beach and pool 100 yards away; all dining facilities 100 yards away. The grounds are drop dead beautiful. Food is good (not excellent but good)....but be warned, the recreation staff are dedicated to having a good time. Great foam parties on Sunday afternoons, lots of activities and friendly bar staff. If you are looking for a quiet time, you can probably have it at Ocean, but it is more inclined to the people who like to kick back a little and have som [... read more]e fun. Full credit to the excellent and friendly staff. Daneilla, your dancing will never be forgotten.

Barcelo Maya Colonial: No bologna at the buffet . . . . :o)

Three of us stayed at the Barceló Maya Colonial in early April 2015. My husband and I had been twice before (one at the Palace and once the Colonial), and it was my father’s first time. We asked for, and received rooms close together on the third floor in a quiet building (quiet at night, i.e. away from the theatre). We were in the Jalisco building, at the end closest to the pool and beach. It was just what we asked for – clean, well kept, and quiet. We had a problem the first day with our [... read more] air conditioning, but within 20 minutes someone arrived – right on schedule – and fixed it. TIP - ask for a bed-topper - the mattresses are pretty hard without them. The food was great – same as our previous visits. My father was really pleased with the quality of food – much better than he had expected - bologna at the buffet perhaps. ‘Oh, there isn’t any bologna, I guess I’ll have the smoked salmon instead then . . . !’ We went to the seafood, steakhouse, Japanese and Italian restaurants. All of them were excellent – except for the Japanese – what a disappointment. We had been there on our last trip, and really enjoyed the food and the show that the chef put on. Unfortunately the ‘show’ has taken over and become the main focus, and the food has suffered – it wasn’t anywhere as good. Two of us had what was supposed to be duck . . . . no idea what it really was, but it definitely was not duck! Bars were great as usual – helpful staff and fast service, even though the resort was busy. Except in the lobby bar, which seemed to work on extra slow time, even when we were the only ones in there! The beach, as always, is what makes Barceló stand out. Yes, there was quite a lot of seaweed, but it’s only on the edge of the beach, and they clear it up diligently. I didn’t have a problem once in the water – there was a bit around, but not enough to bother me. I went down to the Palace end most mornings to visit the turtles, off the pier with the fish, and right out front of the Colonial to play in the surf – always had a great time. We did two trips – one to Coba (a visit to the pyramid, zip line and cenote visit). A great trip for us, well worth it. But as they say – it’s all good fun until someone gets hurt – and hopefully the gent who dislocated his shoulder jumping into the cenote is okay – fortunately we know first aid, and our guides were excellent – rearranging people in various buses so they could take him to hospital. Our other trip was to Akumal (we took a taxi as we’ve been there before, so knew where to go). Lovely place for snorkeling – but if you go, try and be there for 8:00am to miss the tour groups. We toured the village, and stopped for lunch at Lucy’s café – great food and friendly staff. Would we go back . . . . yes - we’re already planning the next trip.

Akumal Bay Beach and Spa Resort: Amazing Beachfront Resort!

This was our third time at Akumal Bay Beach and were very impressed with the renos.The beds and pillows were awesome, buffet was improved, added a la cartes, more pools, and the added beach bar service is Great!! The staff there also amazing!!! shout out to Sintia and the One Man Band.. very nice sound .. ! It did have a busier feel to it this time.. last 2 visits seemed a little more laid back , which we enjoy . The beach and snorkelling always the best! We bring our own snorkel gear so as not  [... read more]to have to wait for the dive shops to come back .. paddle boarding was fun too .. We also bring folding closet shelves? as there are no drawers . Weather was the best ..

Royalton Riviera Cancun Resort and Spa: Fabulous resort!

What a great family trip! We travelled as a family of three (son 5) and had a wonderful time. There is a real relaxing, spa like vibe throughout the resort with fabulous amenities (Kids club, café, sports bar..etc.) All fantastic!

Bahia Principe Explore Akumal: Best trip ever, will book again

Hotel beautiful!!!! People wonderful. Food the best I have ever had on vacation.!!!!!!will book 2 weeks next year. Can't wait to go back. We did not utilize the butler service, but next time will use them to help book a la carte dinners. long drive from the airport but cold beer on the bus. Entertainment hit and miss, best night was the live band night. We love to dance. Would highly recommend this hotel!!!!

Bellevue Beach Paradise: Had a great time

My girlfriend and I are were looking for a last minute get away to escape the brutal Toronto winter we barely survived. Price was our main concern this time, and when we found this last minute deal in Mexico we packed our bags and hit the beach! After going to nothing but resorts, we loved the "hotel" life. Everything is so close, you don't have to hike for miles for a view of the ocean or to get to the pool. The hotel is a little shabby, and yes there is no air conditioning, but we were on the [... read more] third floor with a great view overlooking the pool and the ocean. The breeze and the fan in the room were enough to keep us comfortable. And falling asleep to the sound of the ocean every night was a dream come true. The beds were fine, not just foam on concrete as in Cuba, the washrooms were clean, there was a coffee maker in the room, but never any coffee (just to tease you lol), but no problem, we took turns going to the lobby and bringing coffee back to the room for our morning fix while we watched the sunrise from the balcony. The food was better than Cuba and DR, but not as good as the last trip to Mexico we took when we stayed at a 5 star. But we were never hungry and always found something we liked and sometimes something we loved. The staff were friendly and courteous, very polite to the single ladies, they didn't hound us or any of the other single ladies (and there were a lot of us!) met lots of ladies travelling in groups and by themselves, and a lot of them return every year, all ages, and from all over the world. We felt safe getting on the busses for trips into Cancun for dinner and shopping, and drinks of course! If you are not too picky, and are looking for cheap and cheerful, this is the place for you! We are hoping to return soon and bring more of our friends!

Iberostar Selection Playa Mita: Amazing Resort

The Iberostar checked all the boxes, with a clean, comfortable room, excellent food, great service and a beautiful pool and wonderful beach for walking and lying in the sun. There were no palapas on the beach, but there were attendants, who would set up umbrellas for you. There was a beach bar that served light lunches and a large array of drinks. The infinity pool was lovely and at both locations there were servers that brought drinks to you. They even came around with clean towels if you so de [... read more]sired. There was no problem getting lounge chairs and shade at either the pool or the beach. On the we were approached by locals peddling their wares, but they are not aggresive, more of a minor nuisance. Around the pool there are many organized activities if you are so inclined. In the evening, we enjoyed the lobby bar and the live entertainment. Our only complaint would be the welcoming drink. We noticed many left their glasses half full. We would highly recommend the IBM for a most pleasurable experience.

Secrets Playa Mujeres: Great resort.

If you are someone who enjoys swimming in the ocean, you'll have to get use to seaweeds. Also the large amount of seaweeds that washes to shore. Keep in mind that it is a new resort and I would imagine that they will invest in a motorized "seaweed picker upper machine" in the near future. The pools were great, service was good and not having to book for dinner is a big plus. The food at all restaurants was more than excellent. The grounds were nice and will be even better in a few years. The are [... read more]a is a wonderful place to walk off the resort and you can also walk the beaches for miles. Excellent entertainment and entertainment staff. We were particularly fond of Fernanda, what a sweetheart. We were somewhat disappointed when we were denied an upgrade as this was our third time staying at a secrets. Secrets boast of their service and their appreciation to repeat costumers but we did not receive any special treatments. In fact, we were promised an ocean view room, but we ended up in a corner of one of the building and could barely see the ocean. We stayed at Secrets Silversands four years ago and at Secrets Maroma two years ago. Maroma automatically upgraded us to a swim out room because we had stayed at Silversands before. We did not even requested an upgrade. We have been to Mexico 25 times, have done most of the Caribbean Islands and even the South Pacific on two occasions, all in five star resorts. Secrets Maroma is, by far, the best resort we have ever been to. Everything was top notch, from the food, bars with all high end spirits and beer (even the beach bar), the pools, the service, the activities and the BEACH. Can't say enough about the Beach. Don't get me wrong, Secrets Playa Majures is a great resorts, I just wish they would have acknowledged us as repeat customers by offering some incentive without having to sit through a preferred club session. Not sure if we would return to Secrets Playa Majures, but our next trip will definitely be at Secrets Maroma.

Bahia Principe Explore Akumal: nice resort

The hotel and grounds were very clean and well maintained, buffet food was great lots of choices. Down side lots of young children very noisy and out all hours and in all areas of resort. Husband slipped on pool stairs seen several people slip and fall, mentioned it to hotel front desk staff. this has been my 3rd time to this resort and have mentioned the stairs and a railing needed.

Bahia Principe Explore Coba: Our Wedding

We had an awesome time the Bahia Principe Coba. We held our wedding at the Tulum part of the resort and the wedding team was great, anything and everything we needed they were happy to do for us. I would stay at this resort again. All the staff was nice expect for Brenda the manager of the Royal Golden Club. She was rude and not very helpful at all. Overall a great experience

Occidental at Xcaret Destination: Major explosion on site

The hotel was nice the grounds are well-kept. Wild life was cool to see and snorkeling in the inlet was awesome the explosion in the swim club wasn't so cool first night we got there. explosion blew apart the building and blew out the windows on all three floors of two units. Happened at 6:00 am so no one was hurt. Didn't sleep good for the remaining days there.

Sandos Caracol Nature Resort and Water Park: All in one great resort!

Sandos Caracol Eco Experience Resort....a resort that is full of life, be it underground (Cenote) and aboveground (jungle with a variety of animals), top it off with great personnel! Aside from the beautiful nature that this resort can offer, it has a great team of workers. Everyone we met, were all dedicated and passionate on what they do. Thank you for the great memories....we will certainly spread the good words about your resort!

Grand Park Royal Cozumel: Yes, Amazing Resort

We had a wonderful time at Park Royal Cozumel. The staff were very helpful and pleasant. The food was great and much variety. The pools and hot tubs were wonderful and the view was amazing with the cruise ships so close. Snorkelling was great. Our room and bathroom was very spacious and always clean. We loved it all.

Bahia Principe Explore Coba: HUGE RESORT

I just returned from trip at the grand bahia. This resort is huge and you can visit the other resorts which i thought was great. The grounds were kept very clean, hotel was perfect everytime we returned. The workers were amazingly friendly and hard workers! Food was awesome with lots to choose from. I just felt like there could be more music or entertainment going on. More of a family resort. The beach was nice but they were constantly working on the seaweed. But nothing to worry about i still [... read more] thoroughly enjoyed it. A little too far from playa del carmen and the coco bongo.

Grand Palladium Kantenah: Head down to the "quiet side" of the beach

Definitely worth it to stay in a junior suite (or mayan suite if travelling in a pair) for the great access to the beach. Traveled in early April and found that the resort was full, but not packed. Pick out a lounge chair on the strand nearest the "wedding" area - definitely quieter and great access to beach-bar. Spend a day strolling and explore the whole resort - easily walkable if you are in moderate shape. Head down to the salt water pool and take the cobble-stone path along the shore, gorge [... read more]ous views. The pros definitely outweigh the cons but here are the few I encountered - check-in was a slow, delayed process. But we arrived "late" and only had to wait until about 4:30pm to get into our rooms. The resort (as most in Mexico) definitely caters to couples but there is enough to do that if you are travelling as a single/used to travelling as a single you won't feel too put out. This could be a "con" (but wasn't for me) - the resort is very "eco-friendly," you will see many critters, most of all - iguanas! Lovely if you like feeling more connected to nature/surrounded by flora and fauna.

Ocean Coral Riviera Cancun: Excellent resort!

The resort is beautiful, very clean! Rooms are very large and comfortable. 3rd floor has a great view of the ocean. Food was great! Japanese restaurant was excellent! Pools are wonderful! Swim up bar was too busy to enjoy. But the activity pool was very nice. Entertainment was excellent expecially Jiovanny & Ignacio they were fantastic!

The Fives Beach Hotel and Residences Playa Del Carmen: Great Resort

Very clean resort, well kept, staff was always cleaning the grounds and pools. Room was great(got upgraded to a 1 bedroom deluxe) Food was fantastic, always got what we wanted. Service was good and very friendly.