Iberostar Origin Playa Alameda: A lovely getaway

Nice pool, nice beach, surprisingly good food (fresh fish everyday!) While there were a lot of repetitions with regards to rice and egg dishes, the chef attempted to introduce variety, especially in presentation, from day to day. The rooms were spacious, but could have benefited from more storage areas, especially shelves in the bathroom. There were some minor maintenance issues: lights that didn't work out, sliding doors that didn't slide, but overall cleanliness was good. The staff were  [... read more]friendly and helpful. the resort was operating under reduced capacity due to covid precautions. This meant limited theatre and not all the al a carte restaurants were open, but that was fine with us. We did NOT enjoy the rowdy Ontario university students who were there for reading week, but that isn't the fault of the hotel.

Sol Palmeras: Sol Palmaris Resort in Cuba

The resort is very clean and the staff very friendly. The food was excellent at all restaurant's as well at the buffets. Water activities were very good. I did have trouble locating the instructor that teach you to wear and use the deep sea diving equipment in the swimming pool. I never did locate this person. The swimming pools were excellent. We were book in a bungalow which is very far from the main lobby and all the restaurants. I did request something close during my booking but did not [... read more] get it so I moved my family the next day to a much closer room. My wife fell after our evening dinner and needed some medical attention. The medical room was locked and no one had access to it. They did have a first aid kit at the customer service office but all they had was a bottle of peroxide. I am a certified first aider and I could have used better cream, gauzes and bandages to help my wife. There was plenty of entertainment at the resort with signing, dancing and instrumental music. The beaches were clean with plenty of chairs and shade trees to sit under to listen to the ocean.

Starfish Jibacoa: Paradise

For my first time in Cuba it was awesome, no complaints at all. One just needs to adjust to Cuba being poor. I do want to return maybe next year . Have talked to friends about it and next year 3 want to join me and my husband.

Melia Las Americas: Great Resort

Hotel had beautiful grounds , friendly helpful staff, and lovely rooms . We stayed at the level area. Food was good. The beach and ocean were amazing . Pools were very well kept . We definitely will come back again.

Hotel Bella Costa: Terrible resort but people great

This hotel needs major work. Air conditioner broke, door wouldn't lock and cockroaches in room. No ice machine broke, no white wine, gin, vodka and butter only at breakfast. Food was awful. Would not recommend this hotel to anyone. Only good thing was beach and weather. The people are very friendly but don't have a lot to work with.

Melia Internacional: Hotel and property was nice

The hotel was nice and the staff was great. The food was so so but came as no surprise. Selection is tough to get in Cuba. Not the hotels fault. The only issue we had was when we tried to eat outside the hotel. You run out of cash quickly and there is no restaurants in town that will take any credit cards.

Melia Peninsula Varadero: Not great!

The best part of the holiday was the warm weather:) we arrived very late @12:30AM . the guy dropped us to the place where the building was, there was no light to see where we were going (We are seniors! )Plus they put us on the 3rd floor! We had problems with the safe , the shower as the doors couldn’t close so water accumulated on the floor outside, the balcony door was impossible to open , etc…. This cost us half a day , breakfast and lunch ,as we had to wait for maintenance!. The front [... read more] desk is not too efficient as they say ok and nothing happened! we had to check back twice later and on the third try they told my husband to got to a room at the side and speak to public relations. He(Pub.Rel.) said no one told him and our name was not on the list of problems!! On the brighter side the guy who fixed the shower door etc was very good as he fixed it all. However not a good way to start a vacation is it? .They never replaced our bath towel mat or the face towel ( which they took away because it was soaked with water ) all the time we were there. We found it was no use to complain! we had to use our bath towels the whole week as they said they had no clean towels!! All else was ok with small issues but after the start we had we expected to have issues.

Iberostar Selection Varadero: Great Resort

Friendly staff where ever you went. Whether you were at the beach, restaurant, bar or any facilities there was always a helpful hand. We booked restaurants in advance of our arrived and our reservations were ready for us on arrival. The rooms were clean and well maintained. A great beach with lots of chairs to choose from and the pool was clean and inviting. Had a wonderful time.

Paradisus Varadero: Could be better!

Staff was friendly and some amazing people. The food wasn’t great. We were supposed to be in adjoining rooms with my Mom never happened we were in different buildings. We waited until the night before leaving to finally get extra pillows. There were no hand towels or face cloths only bath towels. They constantly running out of coffee pods for the room. We always had to ask for more water for our room. We tipped every day too.

Melia Peninsula Varadero: Ok resort

The hotel was not what was advertised in the vacation package. The place was quite run down and needs a facelift. The food was good and plentiful. The staff were amazing and helpful. The Beach was lovely but definitely could have used more beach loungers as all loungers were being used or saved with a towel.

Paradisus Princesa Del Mar: Great Trip South

The hotel was nice. Grounds, pool, facilities, restaurants and food were all good. The beach was great! Many of the people working the resort were also great! This is what keeps us coming back. The reason the beach was great was the soft white sand, wide beach that goes on for miles, safe, no vendors, very shallow water that gets deep very slowly, no undertow, nice breeze to keep us cool, lots of available shade and chairs, no need to save seats at 6am, beach bar, quiet and peaceful on the Royal [... read more] Service Beach, no kids. The negatives about the beach are no food available , no washrooms, resort staff allow people that have not paid for Royal Service to use the Royal Service beach facilities, occupying chairs and using the bar. There were even people not from the resort using the beach facilities. When this was brought to the attention of the resort nothing was done. The Royal Service pool was lovely but almost no shade. The main pool was also very nice but again very little shade. By 6am all the shade spots were saved with towels. The rooms we had were large, separate living area from bedroom, comfortable bed, racing and a large balcony with two chairs and table (other rooms had loungers as well). The negative about the room were, AC didn’t work, room was dirty, coffee machine didn’t work, room was in the furthest corner of the resort on a hill, but had a great view. Royal Service gave us daily a la carte Restaurant reservations, the buffet and a la carte were all good. The cigar bar was a big disappointment. Opened only at 7:00pm, cigars were crazy expensive, the cigar bar also serviced the large courtyard where people sat for evening entertainment, this made the cigar bar busy, hard to get service, very noisy, limited seating,

Melia Internacional: Perfection!

The Melia Internacional Varadero is a newish property. Rooms are modern bright and spotlessly clean.Our room bar fridge was stocked daily with beer, cola, bottled water and even cava at our request. The staff are impeccably trained and all are friendly and lovely.Please tip these hardworking people generously. We felt extremely safe everywhere. The pools are meticulously kept. There are several pools to choose from with the main pool hosting a daily activity program- it's fun but loud. A quieter [... read more] pool was separated for 18+ level guests.. The beach is simply stunning with lots of loungers. There are 3 levels of service at this hotel and we booked the highest- "The level 18+ adults". It had its own section of beach with Bali beds and drink service on the beach. There was concierge available 24hrs for The Level guests- they took care of every reservation. They say you don't go to Cuba for the food and there are indeed supply chain issues however there is a noticeable difference between the buffet restaurants and food available to Level 18+ guests. We are one breakfast at the buffet just "to see". It was just ok. We were able to book all nights in the a la carte restaurants based on our booking level however it was limited to 3 nights for regular guests. Quality of the a la carte higher than the buffet but the menu choices are limited. The restaurant in the adults only building was outstanding. Sit down service in a quiet space beside the pool with a delicious menu. Alcohol availability also varies by what bar you were in. Rum readily available everywhere but tequila could only be found at the adult only roof top bar. The roof top spa is outstanding. We had facials and massages. This gives you access to the thermal plunge pools, sauna and steam room- not to be missed. The property is within walking distance to "downtown" Varadero if you're inclined to walk in to putter about.

Grand Memories Varadero: Amazing Resirt

I found the grounds to be so beautiful. The staff is beyond helpful and friendly The pools and beach were perfect and easily accessed. The nightly sows were also very entertaining. Rooms were very clean and everything worked perfectly. I would have liked regular schedules for the carts but there were alot of benches for resting

Sirenis Tropical Varadero: Amazing Vacation

This is our second time at this resort although it was a different name and we love it there. Everyone is so friendly. The first time was in 2020 right before Covid. A lot has changed since then. The resort was very empty. We stay in the beach club because it’s quieter there but we were disappointed to find out that they are no longer using the buffet there and we had to walk all the way down to the main one. The grounds were very clean and well kept. Every day the gardener would give me a flo [... read more]wer when we were going for breakfast. The rooms were clean although twice we didn’t get water and once our towels weren’t changed. The bed was very comfortable. The pool bar was our favourite and we loved Tsunami. She always made us feel welcome and often would see us leave our room and throw us kisses. We spent time before and after supper at the Cohiba bar and the staff was great. It was the only place to get pina coladas but that was ok because we met lots of people there. The food was typical of Cuba and our own ketchup made it tastier but I was a little disappointed that they didn’t have any pasta. We completely understand that it may be hard for them to get so we always found other things to eat since there was a good variety. We loved this resort so much that we plan to go there again next year! Nothing to do with this resort but it would have been nice to have the heads up about what currency is accepted. Some places took only American or credit card, some took Canadian and others pesos. Even the hop on, hop off bus was inconsistent. One day it took only pesos and the next day it took Canadian. Some people we met said they had to pay by American and others said they had to pay by credit card. It’s very confusing.

Hotel Los Cactus: Great Relaxed, Pleasant Resort

This was my 3rd time to this resort -- I found it was very typical to have repeat guests here. Amazing people and beach. The other guests were all very happy, friendly and easy to talk to. The food was on par with other Cuban resorts -- healthy and fine by us but limited to what Cuba can offer. I look forward to returning next year.

Roc Arenas Doradas: Amazing time

Leaving tomorrow. Enjoyed everything this hotel had to offer. Roc plus rooms had great showers and plenty of hot water. Bring snacks and condiments. Pool and beach amazing. The staff was super friendly and very appreciative of gifts we brought. Varadaro is close by and has a ton of markets. Took the bus from here and came back in a lemon car for $15. Bring American for tips and canadian for everything else. Excursions take credit card only same with gift shoppe in hotel. Bring lot [... read more]s of sunscreen its hot hot hot and you can't buy it here. Aaa batteries, essentials (soap, shampoo, shoes, clothing, tampons are appreciated. All in all fabulous spot to vacation and we will be returning.

Royalton Hicacos Resort and Spa: Amazing beach and waterfront

Overall, We spent a fantastic week. There were some amazing areas that we enjoyed. The staff are friendly and amazing. However, there are many services to improve. The resort is a bit outdated and to get the superior rooms, they ridiculously charge you per person per night significant US dollars. The food was of limited quality and repeated every day with the same choices! The beach service for food and breakfast is very basic and limited and not a 5-star hotel. A discriminatory service calle [... read more]d DIAMOND is just very annoying for where they treat few people (Presumably paying more) differently and they got priority in restaurants, seating ...etc as if the rest of the resort are economy class!!

Melia Peninsula Varadero: Do not go to this hole of a hotel

just keep looking. consider dominican republic or perhaps communist china before this hotel. food is crap, service is a dirty word, buildings are in disrepair, and the employees could not give a shit.

Iberostar Origin Playa Alameda: Perfect beach

The resort layout and exterior appearance were very nice. . Rooms were very clean, but just needed a bit of updating. Especially the door locks, safes, and bathroom fixtures needed updating. Staff were friendly, but were very busy and it seemed like they needed a bit more training. The beach was the best part of being at this resort.

Iberostar Origin Tainos: Gone downhill

The staff on the beach, at bars, and in restaurants and buffet were awesome. I was disappointed in cleaning services and the lack of variety of food choices. The rooms looked tired. I have stayed here a few times. Might need to look elsewhere for next year.