Feb 21- March 6, 2024
I will start by saying that this is not a 5 Star resort.
ROOMS - no plugs for IPhone etc. you had to unplug hair dryer, coffee maker or lamp in order to charge phone, IPad etc. The room was dated. You could actually see light coming in around the door frame. Not sealed properly. Sink had no stopper. Bath tub and sink hardware were falling apart.
Also fridge was not cold and not replenished daily.
Cleaning staff were hit and miss with towel and face cloth distribution.
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BEACH - nice beach but not enough shade or chairs. You had to get up at 6 am to secure a shady spot.
DINING - food was good and a la cartes were quite nice. Only real problem with dining was that you could not always get the dinner reservation at the time that you wanted.
DRINKS - drinks were not as good as the other 5 Stars that we have been to. Alcohol was bar grade and often out of stock. No gin, no Rose wine etc.
LOBBY BAR - Not enough staff. Coffee machines often not working.
SPORTS BAR- The staff was unable to get NHL games which I will never understand in this hi tech universe. So many Canadians at the resort but no hockey!! The Sports Bar itself was great and the staff were excellent.
NOISY - lots of couples arguing, yelling and slamming doors late at night. No sign of security to stop them.
This is not a 5 Star!!
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Melia Punta Cana Beach Wellness Resort Adults: Beautiful Resort But There Are Some Issues
The grounds of this resort are absolutely beautiful. The staff are very friendly. There are activities to do or you can just relax by the pool or at the beach. The issues we encountered were all about our room. Our group consisted of 6 ladies and we requested rooms with 2 beds. We were told that only 1 of approximately 15 buildings had rooms with 2 beds. We had to switch rooms on our second day. Throughout our vacation, we had problems with getting towels and snacks replenished. Our biggest prob[... read more]lem was that our key cards stopped working daily and we were always told to go to reception which was a trolley ride away. Sometimes this happened multiple times a day. This was extremely frustrating and inconvenient and left us feeling disappointed about our overall experience on our long anticipated vacation.
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Hrosen -
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Dreams Macao Beach Punta Cana: An excellent resort for a family!!!
This place is a spectacular resort and it is the perfect place to go with a family. We had 3, two 8 year olds and four adults and everyone had a great time! ALL the staff were just so kind, genuine and lovely. (and I mean literally ALL staff!!) Excellent location with multiple pools are perfect to take the kids each day without them getting bored of same pools. The entire resort is prestigious and absolutely well kept at all time. There is not even one piece of litter on the ground throughout th[... read more]e entire resort and everyone is constantly making sure the place is kept clean and perfect. A huge extra shout out to Moises who works at the water slide pool. He is absolutely THE BEST person you will ever meet and both my family and our friends family are thankful to meet him. Another extra shout out is Ricardo who works at the pickleball/basketball court area. He is another young gentleman who is so kind and nice. The taco truck was an extra treat for us and I still miss my fish tacos!!! Restaurants were pretty nice and the food was good. My family are huge foodies and we love our food. Some of the foods weren't prestige- top notch, Michelin star quality/taste but they were good enough to enjoy and have a good time. Everyone at this resort works very hard. They treat every guest as if they are their own family members. We weren't a preferred guests, but we didn't notice anything different or didn't feel like we were lacking something- so to be honest, don't go spending extra money for "preferred" package. One negative experience would be doing the dune buggy excursion, and it was really a waste of money. The dune buggy was not safe (the break didn't work lol) and the "cave" is just a little area where it's all man-made. That was the only thing we didn't really enjoy to be honest.
Every night, there was an event which was quite entertaining and it's just fun walking around enjoying the scene. The kids enjoyed it too and bonus part is every night before the main show, they always had show for kids which was perfect!
The resort does not have any life jackets, swimming toys/equipment so make sure to bring floaties, balls, goggles etc for your kids. Also bring laundry clips to clip your towels to the chairs!
Overall, this resort was an excellent place for our family to stay! I give them 9/10 overall and I would definitely stay here again!!!
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Majestic Elegance Punta Cana: Amazing resort!
Rooms were great. Enjoyed our private patio. Food was amazing. Proximity to the beach was very close. Everything was great! I would definitely return. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Majestic Elegance Punta Cana: Epic Girls trip
This was my third trip to this resort. Start to finish, an amazing trip. Rooms were perfect. Meals were great. Modesto, our butler was attentive and friendly, but not intrusive. I loved seeing staff from years past. Roberto at the lobby bar was hilarious and makes the best margarita. Thank you again Majestic for another perfect trip.
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Royalton Splash Punta Cana: Great family resort
We had a great time at Royalton Splash - family of 4 (two adults and two children ages 9 and 12). Buffet food was totally fine, a La carte restaurants were excellent especially Hunter and Grazi. Perfect beach, great pools and water slides were an amazing bonus. Recommend paying the extra for diamond club if you can afford it.
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Occidental Punta Cana: Good location
Food was lacking in quality and variety. Pasta was not cooked sufficiently. Had to request burgers cooked more to remove pink.
Service for water , pop , coffee always very slow and sometimes completely forgotten
Resort was well maintained and clean. Lots of loungers both at beach and pools.
We throughly enjoyed the Meliá Punta Cana. The staff were super friendly and they went over and above to please us. Beautiful location, stunning beach, awesome food and fun pool activities. We enjoyed our daily water exercise classes of Zumba and Water Aerobics. Thank you to Javier and LeeAnne for their fun classes. Other than the horrible departure home, at the airport, and our leaky fridge, we totally enjoyed our stay.
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Melia Punta Cana Beach Wellness Resort Adults: Very Beautiful resort
The grounds of this resort is very beautiful and relaxing! The rooms (Level) were comfortable and clean. Well stocked also. Food was good, always something you can find to your liking. Staff very courteous (some have issues with the english language)
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Vous2 -
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Barcelo Bavaro Beach: Amazing Resort
This resort exceeded our expectations. The staff were amazing and went above and beyond to make our stay a pleasant one. Our room was situated on the ground floor of the first building which was perfect as 2 of our party were mobility challenged. We had easy access to the lounge, the gift shop, the bar, the buffet, the pool and the beach. I love how the beach is just a short stroll from the pool. The food was very, very good. How I wish I was back there enjoying a Banana Mama!!
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Barcelo Bavaro Beach: Overall review for Bavaro Beach and Palace
Beach and pools obviously were incredible!!!
Thank goodness they upgraded us as I was shocked by the state of the first room they gave us at the Bavaro beach. We are used to a standard room but this was not 5 star!! Also, when we are at the Bavaro beach hotel before the upgrade they said only 4 restaurants were included and all the rest were additional amounts of money!
Service depended on time of day and staff restaurant etc. but it wasn’t great. We had to constantly chase people down [... read more]for glasses cutlery at tables etc.
Drinks also depended on who served you but honestly many were watered down and I felt like I was just drinking sugar water at times.
Loaded with spring break Americans at the Bavaro palace. We did walk back and forth to the Bavaro beach hotel quite easily though. We felt like the buffet and drinks were better there.
Food was the biggest disappointment overall and not at all comparable to the hotel I stayed at in Punta Cana 2020. The restaurants were just okay. Perhaps this is the reality now at resorts? ?
Having said all this, we had amazing weather and loved the walks on the beach and the upgraded room!!!
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Riu Republica: Enjoyable vacation!
The beach was amazing. Very large and nice to walk on. The resort is huge. During the day, the entertainment only went to one pool so it wasn’t as engaging as other Riu resorts, but the staff were very friendly. There was great entertainment and it’s a good party resort. However if you’re not interested in partying, there are a lot of spots that are quiet and relaxing.
Our room air conditioning wasn’t working when we got there. The air conditioning tech came within the hour and when it didn’t [... read more]work, they moved us to a new room.
Front desk was very kind and social. Restaurant staff was great and waiters were really kind and helpful. Overall a kind, helpful resort that is good for all kinds of purposes. I only wish the entertainment team was larger since the resort is so large. Also they didn’t follow the timeline of the events listed on the Riu app during the day, so having the Riu app wasn’t helpful.
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SPro -
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Grand Sirenis Punta Cana Resort: Average resort!
Beach : Great!
Food: Mediocre - husband got salmonella!
Service : Good at the A la carte restaurants, otherwise poor.
Room : Family suite was great (size wise) but moldy smell and old (for example the headboard was moldy and extremely dirty).
Waterpark : half of it was closed down for repairs
Overall good value for what we paid for I guess… but I wouldn’t recommend it!
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Lynn -
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Bahia Principe Escape Aquamarine: Great time
Bahia principe aquarium was a perfect get away
The entertainment team had us having fun day and night we loved the night time shows around the pool
Rooms spotless, get a pool side
The buffet was very good
hit and miss with your staff that brought you your water wine juice
some were fun and some completely ignored you.
I just had to smile and wave them down to get our drinks.
It’s was great having the bbq by the pool there is also a smaller lunch restaurant by the bubble pool
I lov[... read more]e this resort and will go back again
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Melia Caribe Beach Resort: Beautiful Resort
This place was absolutely gorgeous. It was so cool to wake up to peacocks in the garden, and enjoy the walk between the lobby and beach. The reason I am giving this place a 4 instead of 5 is that we found the quality of food and the service from staff a little inconsistent. We came in a group of 3 families, and 2 out of the 3 of us did not initially have the rooms we reserved available. This was corrected, but not until late into the second evening for the one room. One of rooms they were able t[... read more]o give us right away because they had a last minute cancellation, according to the concierge. I wouldn't have confidence knowing I'd get the correct room if I went back there. As for food, you could always find something delicious to eat, but you couldn't necessarily trust that one food, for instance the beans, would taste as delicious from one day to the next. Every meal was an adventure to find what was good that day, which we weren't upset about, but it should be a consideration if you are a fussy eater. Most of the staff were amazing here, however, at times, there were staff that made it clear we were more of a bother to them. It made it frustrating when we had to stand in line daily to get reservations at the restaurants, and we seemed to get different reasons and answers daily. These are small inconveniences, and if you can deal with that, I recommend this place for the value and absolute gorgeous grounds.
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TRS Turquesa: Fantastic Resort
Everything was amazing. The whole resort was very clean and very well maintained. Our room was big. comfortable and the mini bar was restocked daily. The food, drinks, entertainment and beach were beyond our expectations.
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Impressive Premium Punta Cana: Good, Bad and Bad
Lets begin by confirming what a lot of other reviews have said. This is not a 4.5 star resort. The resort is getting a little long in the tooth but it is very clean and very well taken care of. The grounds and gardening were top notch. It was nice to just walk around and enjoy the grounds themselves. The location is close to the airport and sits right on a very well taken care of beautiful part of El Cortecito Beach. There was virtually no seaweed, it was always cleaned. The only time the premiu[... read more]m beach was dirty was when ignorant tourists left their garbage for the diligent staff to clean.
We had no problems with check in other than being assigned to a construction view room in an old building (28). Stay away from this building. Our thermostat, television and toilet were broken. The ceiling fan was very noisy and looked like is was about to fall off. We were also missing a chair inside and out as well as drinking glasses. Overall, these rooms are old, tired and ultimately, not the Tropical View room we paid for. After a little visit to the front desk the next morning (with some prodding) they were able to provide us with the premium tropical view we had paid for but not until the following day (day 3 of our vacation). Paying extra as a premium guest this never should have been an issue. We were set up in building 23 which was great and directly connected to the premium lounge and buffet. The service at the premium buffet was exceptional. There was an issue we had with a particular lady at reception who's name began with an "F" who wears glasses so she can look down her nose at you. She was absolutely terrible, I don't think I saw her smile once during our whole vacation and we dreaded having to deal with her. As forward facing staff she needs to be trained on customer service.
We were set up with our Butler Ricardo on day one who was REALLY good at his job. He helped us with one thing or another, every day. Every morning he contacted us to see if we needed anything and he let us know when he was leaving every night and made sure we had everything we needed to make our stay great. He was even there for us if we needed him late at night. For my Wife's Birthday he did an amazing job making our room extra special. She was very happy. I am 100% sure our stay would have been vastly different had we not had Ricardo. He is an asset to this hotel.
Service resort wide was really good and this made up for most of the other shortcomings. The spa staff were really really great as well. My wife said that Martha provided the BEST massage she has ever had.
Now the food... if you enjoy food in any way shape or form this resort is not for you. While there was lots of food to eat it was almost never hot. The main buffet had the best food which is kind of sad considering all of the other specialty restaurants on site. The opportunity was there to provide great food but it was never executed. I will also, unfortunately have to add myself to the list of people who got food poisoning from the Italian restaurant. This particular brand of food poisoning had me out of commission for 3 days. Beyond those 3 days I was VERY tentative to eat any other food. It was shameful that this food was served to me and all of the others who got sick. I lost 3 full days of my hard earned vacation. If the hotel itself gets this far into my review please note that I am a classically trained chef who could help you out with all of your food issues. Please also note if you are a coffee lover you will be hard pressed to find any, other than at breakfast. No coffee or tea after any meal. Otherwise you'd have to walk all the way over the the Cafe located off the main lobby. Please also note it closes at 10pm.
I also have to mention that our last day was a bit of a $hit show. If you have a late afternoon or evening flight and want to make the most of your last day, you can make a reservation for a changeroom at the spa for $10.00 each which includes, shower, locker, bathroom and changeroom. Check out is at 11am - no exceptions and they require that you hand it your towel cards at that time and will not let you hand them in before you leave the hotel at the end of the day. Despite the fact that we paid thousands of dollars for our trip, they were very concerned that we were going to take their cheap towels with us or worse off, their towel cards! Imagine how amazed my family and friends would have been to see the cheap ass towels I brought home with me from Dominican or an incredible towel card. I mean come on, they wanted me to put a $60.00 deposit on the towels we were going to be using for an additional 2 hours. I spent over an hour and a half, on my last day, walking from the beach to the front desk numerous times to deal with TOWELS.
We decided to try something other than a Dreams resort with this one but have learned the hard way that we should have stayed with Dreams. This resort could learn a lot from the Dreams chain. All in all we would not go back to this resort.
The resort was what we wanted for a family trip and our kids had fun. From the meals to the water park. The kids activities and the castle display. Everything was just perfect for the whole trip. Cheers
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Secrets Tides Punta Cana: Wonderful staff!
All of the staff couldn’t have been more helpful, accommodating and welcoming. Everyone was incredibly cheerful. The resort is gorgeous, brand new and state of the art. Because the resort is brand new it was only about 1/3 full and they seemed to have as many staff as guests. Unfortunately, they have a few wrinkles to iron out. Many of the staff don’t speak English which makes it quite difficult to communicate with them. The furniture in the lobby area is almost unusable, the seating is so deep [... read more]that it forces you to sit on the front edge of the sofas and you can’t lean back. A very poor design. Bartenders in the lobby bar are not trained and had difficulty preparing cocktails. Pool temperature was too cool to enjoy and the pool area needs more shady areas. Buffet food was very good, well prepared, fresh and a good variety. We even had half lobsters one evening at the buffet! The staff in the buffet need more training. We would have to ask repeatedly (usually at least 4 times) for cappuccinos or mimosas every morning before receiving them. It seems as if the staff offload to another staff member and another without anyone following through in the order. Both the Italian and Mexican restaurants were very good. Unfortunately, the Seaside Grill and Oceana were extremely poor. My husband suffered with food poisoning for 36 hours after eating at the Oceana and our steaks from the Seaside Grill were well over cooked while the potato and veggies on the plate were cold. Not edible! Service was very poor in both of these restaurants. The main courses were served on top of the dirty appetizer dishes on the table and wine was poured reaching in front of each of us. Definitely staff require more fine dining training if they want to call themselves a 5* resort. This resort has a lot of potential with some tweaking in certain areas and additional training.
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Cormil -
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Riu Palace Punta Cana: Beautiful Resort
Nothing bad to say about this resort --- staff very friendly; food excellent ( if you dislike the food here, then you have a problem ); rooms clean and bar fridge replenished daily; disregard the negative reviews;; this was our second time at this resort in as many years --- would definitely go back again;; can't go wrong with a Riu resort...only negative I have to say has nothing to do with the resort --- main pool --- people sitting on the stairs to pool entrance and many do not move and al[... read more]so this is a pool and not a football field--lots of younger people throwing balls and some hitting people---they should put a stop to this.