Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

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Melia Cayo Coco: Loved this resort

Though older hotel it was spotlessly clean , grounds maintained consistently The service was outstanding from All staff I thought the food was good no complaints Would return in a heartbeat planning next one already

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Private  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: An Amazing Place

This spa & resort was more than my expectations. The amenities were so great and welcoming. The beach is amazing with all the water sports that you could ever want. The rooms were clean and up to date. The food was amazing as well. Had everything we needed every day. Most of all the staff were extremely helpful, friendly and supportive

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Private  - 

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Hotel Playa Paraiso: Amazing Resorts

I would recommend this hotel to anybody. Staff are amazing, the beach is beautiful, the resort itself is clean. The restaurant is always on time to open. The cappuccino is great. Small things but it count.

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Private  - 

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Hotel Playa Paraiso: Amazing Resorts

I would recommend this hotel to anybody. Staff are amazing, the beach is beautiful, the resort itself is clean. The restaurant is always on time to open. The cappuccino is great. Small things but it count.

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AAMA  - 

Verified Purchaser

Iberostar Coral Esmeralda: Awesome resort

The grounds were very well maintained and the staff were very courteous, food was very good and top shelf drinks the rooms were clean and the adult section was absolutely peasefull which os what we were looking for ,we will definitely be back.

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Private  - 

Verified Purchaser

Memories Jibacoa: We Loved It

The resort is older but clean The resort is also small so the distance to the beach or main lobby is not far. This resort is for those who want a quiet relaxing vacation.No loud music on the beach or pool. We also liked the fact that the lounge chairs were on the beach rather than having guys set up chairs for you every morning. Snorkelling was amazing right off the beach.They also had tennis and pickle ball. Food was very good with a large variety including chicken and beef. Never a shortage of [... read more]

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Wizard  - 

Verified Purchaser

Hotel Playa Coco: Great resort and beach

Loved the resort. Service was very good. Food was quite good. No complaints except for the bug bites. Need to take something with deet in it. ¡!!!!!!!¡!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡¡!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡

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Private  - 

Verified Purchaser

Playa Cayo Santa Maria: Enjoyable

Everything is clean, well kept, enjoyable but the pools are kiddies pools, to shallow, all four of them, but that is compesated by the nice beach. There is always a gardener around working. Buildings were serviced as well.

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JohnG  - 

Verified Purchaser

Sol Caribe Beach: Excellent vacation

Sol Caribe is a wonderful place that suits us very much. Excellent service all around and the room was very nice and spacious. Always something to choose from the buffet and of grounds and the beach were fantastic. This was our second visit in less than a year and plan to be back again!

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Marco  - 

Verified Purchaser

Hotel Los Cactus: Dissapointed

100% drop from my experience 2 years ago. Staff still fantastic, as were the rooms . Sanitation or lack thereof is another story, however, given the 80% occupancy of absolute animals from a certain powerhouse from oversees, this can be expected. These people, men and women, drank double shots of rum or whatever they could get their mouth around, morning till 3-4am, resulting in many fistfights and harassment of my group and fellow Canadians. We will not return until they find a new vacation spot [... read more]

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Eli & Maha  - 

Verified Purchaser

Playa Pesquero: Beautiful resort

Clean rooms, beach, dining area & all around. We enjoyed the service from the beginning to the start. Great entertainment provided especially by Juan who was patient with us learning how to dance, sing or even doing karaoke. It was our 2nd.trip to this resort & we will be back!

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Kate  - 

Verified Purchaser

Iberostar Selection Holguin: Great place

Very happy with the overall experience at this resort. Beautiful room, food was adequate despite food shortages in Cuba, beach was excellent and pool was clean and huge. The staff was extremely welcoming. Make sure to bring Canadian bills to exchange their coins because the bank doesn’t accept them. We used $1 tips in USD and brought larger bills to exchange with the locals/staff to help them go to the bank.

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Private  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Worse experience ever!!!

This hotel use to b really good, I have not been to it for 12 yrs, since last time his hotel's name changed few times. Really bad service all around, I have never seen a buffet like this ever, this suppose to be a tropical paradise, should have all the tropical fruits, there was only papaya, not even banana some days. With only 15% occupancy. Haven't seen any of the staff, smiling or laughing, everyone seem to be serious and sad. It wasn't a

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Anick  - 

Verified Purchaser

Sanctuary at Grand Memories Holguin: Very nice resort

Très bel hôtel, propre, lit confortable, toujours un excellent service à Cuba. Veuillez vous attendre à faire 1h45 de bus pour se rendre à l’hôtel, c’est le seul bémol, je dirais que c’est le beau resort où je suis allée à Cuba.

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Older, Tired resort

This facility is tired. Older buildings, broken walkways, painted walls look old and tired. Staff maintenance on the lawns and gardens were taken care of every day we were there. They look great. Staff are super friendly, always smiling and helpful. The variety of food in the buffet was sufficient. The chefs cooking food on the grills were excellent! And tasty too. Those folks deserve a raise!

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Great Beach

Loved the food here at Memories Caribe. I did feel that it was lacking things for being advertised as a 4 star. The workers here were top notch and went out of their way to help you. There is only so much you can do with a tired old resort. I would not return to this resort because 98% of the people were eaten alive by bugs. I was warned but unfortunately trip was already booked. On hindsight I should have used the cancellation insurance and booked else where. It's because of the beaches in Cayo [... read more]

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Private  - 

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Sanctuary at Grand Memories Santa Maria: Great Value

This resort had everything we needed. Our Oceanfront room was 5 minutes to nice pool great beach and buffet. The buffet food was cold. The Worst thing about this resort was the Volume of music at the pool ! That ruined our stay. Long travelling days

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KLP717  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Love this resort

From the airport you go on a bus to the hotel but it is guided by a local and never seems long. Once arrived at the hotel you are greeted by staff that take your luggage over to the lobby where you can get a drink and a snack (pizza) if you come in late like we did. The staff are so friendly. We are then taken to our rooms when we are ready to go. The rooms are spacious, clean and the views are great. The maids are truly safe to have in your rooms. They definitely do a great job keeping th [... read more]

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Sherry&Mitch  - 

Verified Purchaser

Playa Vista Azul: Family for sure

No matter where you are on this resort all of the staff are eager to help. Yuriel and Diane in the premium section go above and beyond to help with everything. Carlos at the premium pool bar is always singing as he makes your drink. Amaury, Victor and Yosnier at the lobby bar make a mean cocktail. Richard, Yimi and Onay at the premium bar are always on their toes ready to fill your cup.

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Sanctuary?

- There is no 24 hour snack bar as stated - No turn down service - No robes in our room - Our bedding, towels and furniture were all stained despite changing rooms and having our room made up daily - The toilet seat was hanging off the bowl and you would have to flush over and over - Our patio door on ground level did not lock, then when we changed rooms our deadbolt did not work - Despite having a ‘do not disturb’ sign on our door, the cleaners tried coming in two different times - There [... read more]

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