Catalonia Yucatan: very good resort

On the whole is very good , but it divide a lot of different category. Very confusing. The beach had lots of sea weed, so much one can't swim there. First day , safety box was not working. I have my value there and can't open it. Reception desk said the guy will come to fix it in 10 min. I was waiting in my room for more than an hour. Because of waiting I miss My breakfast.

Secrets The Vine Cancun: Wonderful Resort!

My husband and I returned from Secrets The Vine April 18, 2015. We had a wonderful vacation! Rooms were very clean and nicely decorated. We had preferred club so were on the 22nd floor, and had beautiful views of both the beach/ocean and the lagoon. The food was great. We ate most frequently at either the Italian restaurant or at the steak house. Both had delicious food. The filet mignon was fabulous! The best thing about this resort was the service. Everyone wanted to please. Although all staff [... read more] did a great job, our pool waiter Norma gets the gold star. We have been travelling to the Caribbean once or twice a year for over 20 years.... and this resort is among the best!

Posada Real Ixtapa: Nice resort

The rooms were nice and clean, loved the pool. They could of had more canadian dishes at the buffet. Very few people understood English , a good place to go if you speak Spanish . You can't swim in the ocean because of the large waves. Don't go to this resort during April break because it's the school break too.

Bahia Principe Explore Coba: Great holiday

The grounds and buildings were very clean, not all rooms had good air conditioning had to request to be moved due to poor A/C in our first room, the food was excellent, the service was very good, enjoyed talking with employees at the resort.

Beloved Playa Mujeres by Excellence: Very nice hotel

From the moment you arrive at this hotel, 30 minutes from the airport you are greeted with a cool towel, and a glass of champagne. This family friendly resort caters to your every desire. With a la carte choices that meet the most discerning taste, to a peaceful beach, incredible staff, immaculate grounds it is a wonderful place to relax and re charge. The spa and entertainment are an added bonus. The rooms are appropriate for couples but use caution as a family. There is little privacy. You mu [... read more]st be comfortable with nudity! All in all, this is a great resort where staff outshine the amenities, and where you can feel safe, rested and well taken care of.

Blue Bay Grand Esmeralda: Amazing resort!

We travelled to Blue Bay with two other couples and had a wonderful week.The hotel is clean and spacious. The grounds and beach are beautiful and very well maintained. The food was very good and a great selection to choose from. Reading many reviews before we visited I was not sure what to expect. Many complaints about the seaweed on the beach as we all know this is natural. I live in Nova Scotia and believe we have some of the most beautiful beaches anywhere but they come complete with rock she [... read more]lls and seaweed! We were given the opportunity to visit the sister hotel Blue Diamond for a couple of days. WOW if you have the chance I strongly recommend you visit there. It is five star all the way!! Thank you Walter at the concierge desk for providing us this opportunity. Blue Bay is large but very easy to get around we never had to wait any longer than five minutes for a drive. The signage is excellent so even someone like myself who is not good with following directions it was very easy. Do not go on your patio without your door card and shut the door or you will be locked out. If you do not want the animals visiting you on your deck do not feed them. I have not one negative thing to say regarding our week at these two beautiful facilities. I can not say enough good about the amazing staff at these two resorts.a special shout out to Alberto and Victor who served us breakfast and dinner daily also provided me with salt for my sore throat. Thank you to Nacho at DiveX for the great day on the water and his very interesting stories. We have travelled south for many years and different destinations these two facilities rank in the top. As this review may sound great to the giant company that is the owner of these fine hotels never forget it is the STAFF that make these two place not just another southern destination!

Iberostar Waves Paraiso Beach: Fabulopus Vacation!!!

Check In: was efficient and fast. Bell Boy / Driver was super duper friendly. Hotel: Was one of the most well kept hotels I have ever stayed at. Rooms were spotless, towels were replaced daily, fridge was re stalked everyday with beer, water and pop. Beautiful towel creatures made with real flowers tucked in every day. There was never any garbage laying around. Spotless Spotless resort! Gardeners were always trimming and pruning and making everything look lush and beautiful. Early in the morning [... read more] the staff was cleaning pools, spotless spotless! The Pools :were so clean and gorgeous! The Beach: was amazing and clean. There was a bit of seaweed but again there were workers cleaning it up .The Buffet: You were given a huge variety of different foods to choose from. Everything was warm and extremely yummy! Walter who booked our Specialty Restaurants was amazing juggling our group of 11 around so we all could get the same time to eat together. The Specialty Restaurants: Staff and waiters went above and beyond to make you feel welcome and made sure you had everything you needed . Bartenders: Were superstars the were like energy bunnies making sure everybody had a drink in hand. Activity Staff: Wow what incredible fun energetic people! What a wonderful fun exciting trip! We will recommend this resort to our friends and will for sure come back :)

Blue Diamond Luxury Boutique Hotel: Paradise

My wife and I were very please with everything. There was so much to be grateful for such as the beautiful manicured surroundings, very kind and ever pleasing staff, best food ever, not one issue. You can always find issues if you you go looking for them but all the others positives outweighed any small so called problem that may occur. Its a different layout than the traditional oceanfront rooms, but they will come pick you up to take you to the beachfront just call them they are there within 5 [... read more] minutes or start walking they will stop for you as they pass back and forth. We had the standard room called the junior patio suites and it was much more than standard, far exceeded out expectations. The bartenders and waiters remember you and always are making your day a great one. The beach has some seaweed but the staff was there each day to remove it, most well kept beach on the strip!! Didn't hear really anyone complaining other than that one washroom was out of service for a few days, there were plenty others to use so like I said look at all the positives.

Secrets The Vine Cancun: Everything Was PERFECT!!

This trip was for my husbands 40th, and everything was beyond fantastic. Food, drinks, grounds, cleanliness all top notch. I highly recommend downloading their Secrets App. You can see restaurants menues, room service menu, order things from housekeeping, and see daily schedule of events/activities. Another cool feature of the app is free phone calls to Canada and US. We will be back to this Secrets resort.

Platinum Yucatan Princess: The Best Resoret I've ever been at

This was my 31st trip and let me tell you, the resort was nothing but amazing. Rooms are nice and big, food is excellent and service, top notch. I would recommend this resort in a heart beat. The negative, Sunwing.. 2 hour bus ride to the hotel from the airport as we are the last ones dropped off, and no champagne service upon arrival as noted in the brochure. Old plane which still had ashtrays, yep, ashtrays in the seats. Plane broke down which delayed our return. Food on the plane was horribl [... read more]e. Second time in 3 years I have flown Sunwing and both time we had old planes which broke down. Will consider not using Sunwing again.

The Fives Beach Hotel and Residences Playa Del Carmen: This is the place when travelling with kids

Wonderful! From Paulina at the palms swim up bar to Our personal butler Joao our experience was 5 stars. On this trip I was traveling with my 18 month old son. They take as much care in preparing his food as they do my own. They set my room up with a high chair, baby monitor, sterilizer, step stool and crib. Everyone's response to any request is "my pleasure". This is truly a wonderful resort, they think of everything and treat you like family! We will absolutely return

Grand Sunset Princess: Great resort -- bring water shoes for the beach

This resort is beautiful. Grounds are impeccable, pools stunning, beach beautiful, staff helpful. Buffets are meh, a la cartes were decent. Bring water shoes for beach swimming as there are some small, rounded rocks and shoes make for a more comfortable experience. We are a 20-something married couple and had a swim-up room in the Family Club which we HIGHLY recommend as it was a beautiful room but boarding on a very quiet pool with quiet neighbours and a very nearby bar. Also, free wifi in the  [... read more]Family Club (not elsewhere). The resort is big and beautiful -- be prepared to walk about 10 minutes to the beach. There is a little shuttle, but walking was faster.

Ocean Coral Riviera Cancun: Amazing

The hotel is nice the people on staff were very courteous and helpful special shout out to Orlando and Gustavo best bar tenders in Mexico The restaurants are also very delicious the swim up bar works very well in it's location

Riu Emerald Bay: Repeat client and will return soon!

Excellent and always good value. Close to a mini shopping strip, great coffee shop @ end of strip, 30 minute bus service into Central and Golden Zone area. Very secure and safe for all. The staff truly make your stay memorable and entertained. Clean, well managed and very friendly, very welcomed repeat client, very family oriented but never crowded. Would recommend Rue Emerald Bay in a heartbeat.

Bahia Principe Explore Coba: Amazing Resort

We have stayed at Bahia Principe Tulum last year and loved the fact that we could stay at one resort and use the Akemal and the Coba. So we decided to try the Coba. The rooms were large and spacious, the beach was great. The property was beautifully kept and we found the animals roaming around were comical! The food was great as were the workers. By staying here, and being able to use the other properties, we found it was like having three mini holidays. Swimming and eating and watching the ente [... read more]rtainment at the different places was always fun! We would not hesitate to go back here again!

Royal Suites Punta Mita: Service service service

Wow, if you are looking for a quiet get away where your every need is looked after, this is the place. I know everyone one here raves about the staff but until you've seen it first hand it's hard to believe it could be so good. From the front desk to the maids to the gardeners to the pool and resturaunt staff it was amazing. A special thanks to Luis our building butler and to the girls at the pool, Marisol and Juni.

Bahia Principe Explore Tulum: Very Good

Food was great. Tulum is a very large resort compared to Akumal where I have stayed before. The beach does have issues with continuous sea weed daily. They try very hard to clear it but it is an ongoing battle.

Secrets Huatulco: They treat you like a rockstar!

Everything about the experience at Secrets Huatulco was incredible from the rooms to the food to the service to the pools and the service provided by all the staff! They treat you like a rockstar! The Japanese a la carte restaurant was incredible. The fact that you don't have to prebook the a la carte restaurants gives you the flexibility to go where you want when you feel like it. A truly relaxing vacation experience.

Paraiso de la Bonita: Heavenly for honeymooners

I think this place is perfect for honeymooners or babymooners, or anyone who wants a luxurious relaxing stay. Beds are super comfortable, rooms are large, all suites face the ocean for beautiful sunrise photos, and food is excellent organic quality. Lots of creatures such as parrots, macaws, iguanas, peacocks and coatis. Maid service 3x a day, Bulgari White Tea toiletries, a bottle of tequila to welcome you, and fantastic room service. You cannot go wrong with this 90-room resort that caters to  [... read more]your every whim, starting with pickup from airport in Mercedes van with champagne, and only 20 minutes to the hotel.

Allegro Cozumel: Very Relaxing Resort!

The grounds were really well maintained. The food was good. Bacon for breakfast everyday would have been a plus. We had to ask for it because it was not accessible and most days told no. A bar fridge in the room fully stocked would have made our stay more enjoyable. The water and soda were warm and no beer.