Bahia Principe Escape Sian Ka'an: Our third time there-returning again next year!

This hotel is the best on the Mayan Riviera. Everything is exceptional, from the staff to the amenities. You have to try the Maiko and Alux a la cartes; nothing can compare. We have never had less than a wonderful experience there.

Riu Emerald Bay: great place

this was our 5th stay at this resort typical riu just great /one beef a lot of locals with many many kids and loud.the staff is a one service ex food and bev are excellent the odd time have to wait for a elevator but on holidays I don't care.

Bahia Principe Explore Tulum: Amazing resort

Beautiful resort and well maintained. The food was fantastic at all restaurants except I wasn't a fan of the Brazilian because of the food and service. The beaches were great, we had sea weed get washed in on the first few days but that is a natural occurring event not the resorts fault. Overall I would highly recommend this trip to anyone interested in great food drinks beaches and service with a beautiful ocean to look at.

Sunset Plaza Beach Resort & Spa: Beautiful resort

Beautiful view of the ocean & sunsets each evening. Everything was wheelchair accessible except the hot tubs one level higher and with stairs. Entertainment was three nights out of seven. The buffet at these events was not as nice as eating in the restaurants. The Italian restaurant seemed to be short staffed as the waiters were almost running to keep up with all the customers.

Bahia Principe Explore Coba: Our first all inclusive trip

We arrived early and could not check in and were not informed of lockers that we could use to put our carry on luggage and personal items so that we could relax. It would be nice to get sample packets of sunscreen at check in. Was never informed at the desk of the room safe key and lock. Safes should be included in cost of room. Free wireless internet should be available 24/7 in all rooms, not just the lobby (this is the best way to communicate with family at home). There are not enough palapas  [... read more]and loungers around the pool area. This led to fights amongst some guests that made us feel uncomfortable. You have a rule in place about reserving and never enforce your rule. There should also be regular chairs available. The mini fridge in the room was never stocked consistently. Some days they left a chocolate bar and chips and some days they didn't and when they did leave them, it was never for two. Drinks from the pool bar always seemed very weak. Reservations for a la carte's should be done at the restaurant and not Public relations in the lobby. We wasted 2 hours and only got 2 reservations when we were entitled to 3 per week. We never bothered to go back because of the time wasted. It would be nicer for the shows to start a bit later in the evening in order to not have to rush dinner. Automatic light timers in the pool bathrooms need to remain on longer. On several occasions my wife ended up on the toilet in the dark. For the first two days our floors were filthy. Black would run off our feet in the shower first thing in the morning even though we had showered before bed. Towel, face cloth and bath mat quantities were never consistent. Some days face cloths and bath mat were never left. Soap dish was only cleaned a couple of times in two weeks. Drinking glasses in bathroom were not cleaned regularly. We did however, really enjoy our stay. Some of these suggestions could make it better for future guests.

Decameron Los Cocos Guayabitos Ramada: Authentic Mexican Resort

Decameron Los Cocos is nestled in a quaint little town, we loved from the moment we stepped off the bus. Colourful buildings surrounded by lush tropical trees and flowers, it had a lovely feel. The staff were friendly and so willing to please. The rooms were nice and clean, the food was great, lots of variety and the atmosphere was very Mexican...we loved our stay and will come back again!!!!

Grand Decameron Complex Bucerias Trademark: Wow,what can i say!!!!!!

This is our second trip to the Royal Decameron Complex and it was better than the first,the first time was great but this time was even better.We asked for the building 5,pool view,and a king size bed and got them all.The staff is the best and they do anything to help the guest.This resort is the place to go,the true way to enjoy Mexico.

Grand Sirenis Mayan Beach: Poor beach, poor food and not what I expected

Very poor beach and poor food. No coast line for walking. This is basically a snorkelling location. And then there is only about 3 areas to enter the water. Lots of deep fried food. In Cuba I am used to fresh fish and chicken at the beach bars BBQ's. One day had a seafood rice dish by beach which is the best food I saw all week. Everyone raved about Japanese restaurant. I didn't find it good at all. Very hot inside and salmon sashimi is smoked salmon. Service for drinks was poor. Very uncomforta [... read more]ble seating at beach bar and lobby bars. Be careful you don't fall over on the stools. Complimentary room service is poor. Caesar salad came with 3 leaves of romaine and a piece of chicken the size of a nickel. I ordered a second and a club and burger. Clubs are definitely a Mexican club. Weather was hot and very disappointing you couldn't really enjoy a beautiful ocean. I paid over $400 more than I would have if I had have gone to Cuba however I went for a wedding and had no choice.

Zel Cozumel: Great time!!!

The hotel was very clean. The staff was friendly. The beach was great. But the buffet wasn't tasty (but I'm picky). This was our first south beach vacation and I would recommend this resort to family and friends

JOIA Paraiso by Iberostar: Attention to detail.

We stayed here from April 8th to the 15th. A stunning resort, outstanding quality, extremely friendly staff and top quality food and alcohol. What more can we say. When you can have grilled lobster and filet mignon for lunch, you are in heaven.

Excellence Playa Mujeres: simply excellent!

I absolutely loved everything about this resort. I he staff are very friendly and eager to please. I will definitely be returning again next year. Carlos at the beach went above and beyond. Hugo at the martini bar was also one of my favorites. Loved everything about this vacation and can't wait to return!

Beach Palace: probably above average resort, too busy

The food was decent, but nothing that I wish I could eat again. Wouldn't get steak at the mexicansteak house if you actually really like steak. Rooms were clean, staff generally polite. Way more crowded than any nearby beach fronts.

Barcelo Huatulco: GOOD HOTEL DEPENDING ON WHAT YOU PAY FOR A WEEKS

Grounds and rooms are well kept.our room was cleaned in the morning and towels replaced every night and bed turned This Hotel has it good points. easy access to beach and pool. ala carte restaurants are very good. buffet is also good food for every ones taste.The sushi is surprisingly very goodf.

Bahia Principe Explore Coba: Great resort!

We travelled as a couple and stayed in the Royal Golden section. This resort is beautiful, the staff are simply amazing and hard working! We had a very relaxing vacation. There is something for everyone. The food was also very good.

Barcelo Maya Colonial: Wonderful choice!

The hotel was clean, staff happy to accommodate, great food and lots to do. We had two energetic tween boys with us and incredibly they never got bored. During our stay there was a large group of spring break seniors, families with small children, and plenty of retirees enjoying their peace and quiet. Amazingly the resort is large enough to give each age group the space to fully enjoy the reason they came. No regrets choosing this resort.

Blue Bay Grand Esmeralda: Amazing resort

Blue bay grand Esmeralda is a large beautiful resort! So clean, the staff are friendly and go out of their way to make sure you have a top notch experience. The food was great. Great value for your money

Grand Palladium Colonial: A great time for my husband, myself and our 2 kids

Our stay was fantastic. The resort was beautiful, the staff was friendly and helpful. My kids (15months and 6yrs old) both loved the kids water park and spent their entire time going from the ice cream bar to the water slides. The adult pool was nice and warm and there was always music going and activities to do during the day. Night time was great as well, my kids just loved hanging out in the lobby and dancing to the music. Food was good, a la cartes being way better than the buffet, but that' [... read more]s expected. We went in mid April and never waited more than 5-10 minutes to be seated at A La Carte restaurants. The kids daycare was ok. My youngest son didn't want to be dropped off but staff were good with him when we did drop him off. The radio they provide us put us at ease since they could instantly let us know if something was wrong. Overall a fantastic experience. Rooms are a bit noisy if there's a party group in your suite area but can't blame ppl for having a good time. the wildlife is also amazing and fun to see the kids enjoy it. Can't wait to go back! (Be ready to walk a lot since the resort is very big)

Bellevue Beach Paradise: interesting "resort"

The hotel is run down and in need of renos and updating. Paint peeling from the ceiling in the lobby and no AC anywhere throughout the Hotel. There wasn't enough towels at the hotel to get clean ones, had to ask for them. Pool bar closed too early @ 5pm.

Bahia Principe Explore Coba: Great Resort

My family just got back from this resort ( two kids) and we had s great time. All in all it met my expectations with the exception of a few. The a la carte restaurants were basically all reserved, even though we went the first day to book them. We managed to get our three booked but they were all together at the end of our trip, they were not the restaurants that were our top picks and not the times that we wanted. Basically we were told that they have more people than seatings for the a la cart [... read more]e restaurants. The kids waterpark is great for travelling with young children, because of this there was a ton of families there! Beach access is from the other resort, so you don't have immediate access to the beach! It's about a 5 minute train ride. Having access to the other resorts is a huge plus.

Akumal Beach Resort: The Resort Where the Staff Say No!

We are just getting back into vacations. My husband and I booked a Trip threw Trip Central last April! We went to a five star resort Pueblo Bonito Pacifica, Cabo San Lucas. We had a wonderful experience and had acces to all restaurants, bermuda shorts and sandals were acceptable. It never occurred to me that there would be mandatory dress code of a shirt with collar, long pants and covered shoes! At Akumal Beach we had no access to Restaurants on this property. Leaving us at the mercy of the poo [... read more]l side snack bar and the buffet style restaurant for the next seven days. If we tried to leave the buffet restaurant with desserts to take back to our room after dinner, our door lady Aracely would say No and radio for her floor manager for assistance. We said to him that we were in our mid fifties and we are not irresponsible children, but it was a firm No, by him. At Pueblo Bonito there was never an issue to leave with some dessert. After all there are coffee machines in the room, which we love a cup of tea in the evening with dessert. As we had walked into the small town to purchase real milk at the OXO mart, the resort served evaporated milk and we are not used to that flavour in our tea and coffee. A simple cup of ice cream could not be eaten ten feet away from the entrance of the buffet without once again being approached by the hostess Aracely informing us that ice cream was to be eaten only in the buffet which was around 85 degrees, denying us the ability to enjoy not only the desert, but the wonderful offshore breeze. A moment among many, missed at this Resort.