Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21833 Reviews)

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Lee Ann  - 

Verified Purchaser

Camino Real Zaashila: Disappointing!!

Unfortunately, our resort was not all inclusive, our package was. We had to sign for everything we ate and drank. Part of our vacation experience at an all inclusive resort is not having to do this. The food choices were very poor and it was difficult to find staff who understood English - the resort is mainly for Mexicans on holidays. To top things off, we both got sick - we suspect from the ice in our drinks.

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MRav  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Valentin Maya Playa D Carmen

WOW ! What a great place to relax ! We went snorkeling for an afternoon, highly recommended. Book at the pool side (Barracuda), they pick you up at the pool, 10 minute drive and you are off snorkeling. Food A+ Service A+ Staff A+ Entertainment A+ It's an adult only, so no kids A+ Highly recommended

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Abou  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Very nice property, but understaffed.

The property is new, extremely beautiful, and quite modern. Most rooms are very nice (the ones facing the mangrove do not have a good view). Check-ins is the only major disaster. Everyone I talked to was not given the room he/she had booked. They start by appointing you to a room facing the mangrove (even if you booked an oceanview room), until you hassle them enough and they eventually find you a better room later or the next day. The front desk blocks you from talking to any managers. Other th [... read more]

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Love Mexico  - 

Verified Purchaser

Riu Emerald Bay: Beautiful resort

The hotel was fairly new, well maintained and an amazing ocean view from all rooms. The staff in the dinning room were all very friendly and accommodating. The buffet had a great selection of different foods and was very good but just like any all inclusive gets a bit boring after a week.

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Ktmac  - 

Verified Purchaser

Bahia Principe Explore Tulum: Great Time

I was really impressed with the rooms and services at this hotel. It was my first time in Mexico and second time at an all-inclusive. The staff was very friendly. It was never a problem to get a chair at the beach or by the pool. Even though the beach was beautiful, the water was fairly rough, and they have these fake rocks to break the surf. There was snorkel gear to rent for free but the water was never "calm enough" and we were not allowed to use the gear.

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Mag007  - 

Verified Purchaser

Grand Park Royal Cozumel: good resort

Check in was smooth, room was clean but only 2 double beds. We were near the exit door to the stairs that banged every time some one went through it. I told front desk about the problem but it seemed they could not fix it. Stay off the second floor. The food was good not great some of the deserts went overboard on sugar. lots of time share sells people just say not interested and they will leave you alone. The only real problem was the Sunwing rep. In Cozumel there is no bus to take you to and t [... read more]

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Glenda52  - 

Verified Purchaser

Dreams Huatulco: Mediocre in general, grounds & people beautiful

We stayed for two weeks and were disappointed by the food. There is much improvement to be done there. The Japanese restaurant, the buffet & the seaside grill were all we would recommend. The worst factor we found was the lack of the shade palapas on the beach and too few chairs & umbrellas by the pools. Of course, like everyone else who actually like to sleep in a bit while on vacation (go figure!!) we found the chair/towel game to be exceedingly stupid!! It is a reason that we would not go bac [... read more]

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Ju Lie  - 

Verified Purchaser

Allegro Cozumel: Fantastic vacation!

This resort is simply amazing!! I would go back anytime. I will recommend this place to my friends. Beautiful beach. The food was good, specially the restaurant a la carte. We received an excellent service. I loved the hamac on our room balcony.

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Mussie  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Amazing Resort!!!!!!!

This hotel is the best hotel we've been to and we have been to lots of others. People that complains about this hotel can ONLY be those who doesn't like modern style hotels. Everything is amazing at this hotel. Only issues was that the seaweed is unbearable at the ocean and sometimes the wait for the restaurant can be frustrating. My family will sure go there in few years.

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Loving Huatulco  - 

Verified Purchaser

Marina Park Plaza Condo Hotel: Amazing Place to Stay

Lovely condo hotel. Rooms were absolutely beautiful. First class staff and security. Very clean rooms and grounds. Met a few guest/owners who were very nice and invited us to activities such as sailing.

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JimR1968  - 

Verified Purchaser

Bahia Principe Explore Tulum: Awesome Resort!!!

We had a wonderful vacation! The resort is groomed to perfection with nothing out of place. The food is amazing with a selection like no other. The staff always have a smile even when some of the tourists do not. The pools are great and you could pick where from relaxing or getting involved with activities. The beach was endless for walking. There was always staff working on the beach keeping it clean. W e will return!!!! After the third day into our vacation we wished we would have booked a ten [... read more]

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Nancy Penney  - 

Verified Purchaser

Excellence Riviera Cancun: Amazing resort!

I have been to many all inclusive resorts and this one was the best I have been to so far. It was a perfect size to get around, the food was amazing, I loved not having a limit on resteraunts and not having to make reservations in advance. The rooms were beautiful and the service was top notch.

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Shirley67  - 

Verified Purchaser

Pueblo Bonito Los Cabos: Great place to relax

We spent a week at the Pueblo Bonito Blanco and we really enjoyed it. The hotel was clean, staff was amazing, the beach was nice and it was a 15 minute walk to town. We had dinner one night at the sister resort the Rose and were glad we chose the Blanco instead. The food was pretty good but the buffet was a little repetitive, but we didn't go hungry. If you're looking for a party atmosphere, this isn't for you, but if you want a nice place to relax, then check it out.

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Tourist 11  - 

Verified Purchaser

Grand Palladium Kantenah: Beautiful resort

This is our 5th time staying at this resort and love it there!! The grounds are gorgeous and plush. The beach is quite nice with an area of coral that you can snorkel at. There are 5 or 6 beautiful pools to chose from. The food is fantastic!!

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Maven8r  - 

Verified Purchaser

Riu Emerald Bay: Good value for the money

We thought the hotel was extremely well taken care of, clean and comfortable. Food excellent. A la carte dining lacking. Pool wonderful but not enough notice about big undertow at beach which made swimming impossible.nightlt entertaining ok. Good time.

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Paragonpal  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: Great Vacation

Grounds were beautiful, compact, easy to get around. Resort very clean. Rooms were excellent! Employees were over and beyond. Entertainers were not pushy, just friendly with free hugs! No problems with food, excellent. They had apples and bananas at every bar, nice touch. Entertaining went all evening and into the night and it was all great. Did not have to make reservations for a la cartes except the Japanese. No bracelets. Check in and out very well done. They acknowledged our anniversary very [... read more]

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Ajscanam  - 

Verified Purchaser

Riu Santa Fe: Awesome time

This resort was amazing. We had a great time. The staff and service were great. We didn't have any issues at all. Checking in was the easiest we have ever experienced. If you do go to this resort request building 7. The location and atmosphere is the best in the entire place. And the food was the best I've had at a resort so far. Los cabos was a great place to visit and will definetly return.

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Lana  - 

Verified Purchaser

Zel Cozumel: melia cozumel

It is a very good hotel, they have a very nice pool and the restaurants a la carte are excellent.The food is good but they don't have a lot of variety of food.There is only Mexican food there,and its a buffet so i suggest they put food from different countries it will be great.

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Adventuretraveler  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great Family Location!!

Spectacular location for families, not suited for couples or the single traveler.. Very well kept grounds, the beach sucked, nothing but rocks and seaweed... Way off the beaten path, if your looking to do 5th Ave. or any off location site seeing, save yourself the trouble and stay in closer to town.. Excellent Echo resort, evening entertainment was always a show, with little interaction with the guests... Best for the quiet traveler..Quinton our agent onsite was extremely helpful

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PVsunlove  - 

Verified Purchaser

Las Palmas by the Sea: Good resort!

The rooms were big. The staff are very helpful. This location of this resort is perfect. Taxis to the main town was cheap and there is a pharmacy nearby where you can buy supplies. The food was okay. It was never over crowded and usually could start eating right away unless you came at peak hour. Even then waiting time to be seated was short. They brought me here from the airport and dropped me off as well on my day of departure. Hot showers and cable tv. Air condition can make the room really c [... read more]

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