Occidental Papagayo: Great vacation

The hotel is a little dated but the attentive staff more than make up for it. The ocean view premium upgrade is worth every penny. Loved The Grill, the Italian and Japanese restaurants. The buffet had a different theme every night. Alex in first Club went above and beyond to make our vacation perfect. Manuel at the swim up bar makes incredible drinks. Thanks for everything ! We will be back.

Barcelo Maya Grand Resort: terrific vacation destionation

A wonderful resort. The rooms, staff, food and service were spot on. It is rather large, so walking is required for almost anything. The dining was excellent. We tried all 4 of the available buffets, all were great. My husband did miss beef. It wasn't well prepared - usually tough. Everything else was delicious. We always found pool lounges, beach chairs, beach towels in generous supply. Drinks were good. Entertainment was good. The last nights of our stay were a bit spoiled by the "ove [... read more]r flow" of college age people, on March break. Check travel times to avoid these few March weeks, and you will have an enjoyable, restful stay.

Barcelo Maya Colonial: Paradise Found

Large resort, spotlessly clean, comfortable beds, great service from courteous staff. Generous a la carts (5 per wk) and well prepared, tasty food with a good variety. Lovely sandy beach with just a few occasional rocky areas, plenty of palm trees, lounges and cabanas to provide shade- endless sculpted pools. We found the “colonial” was centrally located to everything ( buffets, theatre, shopping mall, etc) and by far had the better beach! Would definitely return to this resort!

Occidental Caribe: Prefect trip!

This hotel was absolutely amazing, super clean, huge resort, good food, beautiful beach, two huge pool and staff was even better! Had a great time when we were away and would definitely go back and would recommend!

Barcelo Solymar: Good resort

This was a quiet resort with good but older rooms. Day one we had to change room because of construction all night long with a new resort being built directly out our balconies the charged cost us 260 CAD. Upgraded rooms were nicer and within sight of pool. Beach was clean an spacious. Entertainment at resort was small and little of it. Good food. Good staff. Clean resort.

Barcelo Maya Colonial: Awesome Resort

Food and staff were great. Beautifill grounds and amazing facilities only 2 complaints too long to walk to the beach was promissed a bottle of tequila in my room. It never arrived even after requesting it 3 times

Barcelo Solymar: Pretty Decent Resort

Barcelo Solymar was a pretty good resort for the price we paid. It is known for being a party place. However, we learned that from Jan to March it is more of a family season. So there were way less young folks this time around. Food was pretty good, we had outdoor bbq everyday. We also got a complimentary bottle of rum from the manager and a complimentary dinner for being repeat customers. Also, Barcelo visitors can use the facilities of Arenas Blancas, which had a couple of good features. Gonna [... read more] mentio a couple of issues - they were not changing towels for the first couple of days but then they started giving us small towels instead of bathing ones. This is beause they are having difficulty with their laundry company. Im sure it will be resolved soon. Also the hotel is worn out, you could see it needs a bit of maintenance. Other than that the everything was great. Staff were great. Access to the beach was convinient. Barcelo is also close to the city.

Barcelo Bavaro Beach: Amazing resort !

Great resort! Food was great! Grounds were well manicured. Rooms were clean. Excellent service. A good variety of activities. A la cartes were delicious. Enjoyed the steak house and Hoyo 19. Golf was excellent.

Occidental Cozumel: All I hoped for!

We had a lovely time at Occidental Cozumel. It was everything we hoped for. Quiet, peaceful with excellent service by everyone from check in and restaurants and activities. The grounds were very natural and beautiful. It felt more personal than going to a massive resort. I would recommend this hotel and island to anyone and I have since being home. The food was really good at both the buffet and the ala cart restaurants. Thanks for a great holiday!!

Barcelo Maya Colonial: This resort is HUGE!

The grounds are very large, bring comfortable shoes to get around. The food was great for the most part; the chicken wings in the pool buffet were excellent! Xavier, the Yoga instructor at the Gym, was just terrific (9:00am) and the spa water treatment was great too (we did a day pass). The only irksome thing we found was people putting towels on the lounge chairs and never coming back to use them. This is NOT acceptable people. If you are going to reserve a chair you must also leave a perso [... read more]nal item (book, hat, etc) to indicate that you WILL come back, otherwise the towel doesn't count. Generally the staff are great, the shows are actually really good (the singers and dancers are the best I've experienced at a resort). The rooms could have been re-stocked better. I went with 2 other couples and they had amenities (bathroom stuff) that we never laid eyes on. Also, asked for a face cloth, got it, but didn't ever get a new one. The above are just cranky comments, otherwise the place is great and would recommend.

Barcelo Maya Colonial: Amazing resort.

Just returned from our 7th visit to this resort. I think this says it all. We are beach people so cannot really comment on the pools. The beach is wonderful and we never have problems finding a lounger on the beach at any time during the day. On most days seaweed washes up on the beach (seems to be a problem at most resorts in the Mayan Riviera) but resort staff diligently clean up the seaweed daily and it does not pose any problems. One can always find something good to eat at eith [... read more]er the buffets or a-la-cartes. Service is generally good and rooms are spacious and comfortable. The only negative is the nightly entertainment at the theatres. The entertainment staff work hard but the quality of the shows seems to be worse every year.

Barcelo Maya Caribe: Yes to Barcelo

Staff were very friendly, grounds appeared to be very clean and exceptionally well kept, food was excellent with lots of variety. Only slight criticism was the bathroom in our room had some mold/mildew around the handles in the bathtub.

Barcelo Bavaro Palace: Way Way Too Busy

The grounds were beautiful, the beach was nice and the weather was gorgeous. However, the food was just okay. We couldn’t always find something appetizing at the buffet and the a la cartes food was worse than the buffet. The room had a great view of the beach but no privacy on the balcony, even though each had a jaccuzzi you had to deal with parting neighbours staring at you. The bathroom in the room did not have a private door- just a frosted glass slider with a hole in it as a handle. The se [... read more]rvice unfortunately was one of the worst parts. We could head to the buffet for breakfast and not one server would acknowledge us or offer water. We did stumble across a couple friendly staff, but that was not the norm. We also decided to stay at the palace because we were told you could stay at one and “play” at them all, however when we tried to go to the the adults only “beach resort” for some much needed quiet to relax at the beach, we were told we were not allowed to get drinks at the bar. And the front desk confirmed this. If we were just looking for warm weather and ocean breeze we would have been happy. However we wanted a quiet romantic getaway with great food- and this wasn’t it.

Barcelo Bavaro Palace: Amazing Resort

This resort is fantastic. We were not sure how we would feel about how big it was....but honestly you don't feel the size at all. Everything is quite close and walkable. Great for kids. Tons to do. We would definitely return!

Occidental Arenas Blancas: Great resort

Hotel is great staff were awesome love the beach bar service food was good good entertainment love how close the resort is to the beatle bar . The only thing we feel the resort might need a little up keep paint etc

Palma Real: Worst resort of my life

Where to begin... Bedroom: no storage space for your clothes; they don't have enough towels in the hotel so we had to share 1 towel for 3 people for the week, refused to change the linens when my son vomited because their washer was broken, all the elevators are broken yet reception refuses to have someone help you carry your luggage... Pool is broken everywhere, alguae in there... Buffet has very limited choices, no fruits... Some of the waiters refused to fill the water bottle. Not at all beac [... read more]h front, like they said - you have to cross 3 avenidas to get there. Beach guy refused to help us get a lounge chair. Beach is dirty with plastic glasses, bottles, etc everywhere - clearly not cleaned. Waiters in the hotel bars prefer to serve the staff (ie cleaning lady and animation staff) before taking your order. The animation isn't too bad, but they have nothing for the kids, no games, no mini disco. The only fun stuff was the aquatic ballet show.

Occidental Costa Cancun: Splendid week away

My husband and I thoroughly enjoyed the week we spent at this hotel. The grounds are very well kept and beautiful. The beach is small but perks are: It is flowing water from nearby lagoon, kept clean of seaweed, and calm to swim despite the current from the lagoon. Sand is like powdered sugar! The staff are warm and friendly. The hotel is located steps away from Xcaret, the Jolly Roger and Captain Hook dinner cruises, and the ferry to Isla Mujeres. The nightly entertainment was top notch.  [... read more] The activities during the day kept people involved. Loved the dance lessons, Zumba, etc. Easy access to the transit with only 12 pesos pp. easy to get around hotel district or into Cancun. The food at the buffet was average. The a la carte food and service at the Mexican, and Italian were top notch! Rooms very clean and convenient. a few minor repairs needed but not worth making a big deal about. The internet provider that the hotel uses was the only disappointing part of our vacation. I don't like paying for something I am unable to use. I was offered 15% back and really should have asked for a full refund. Not a big deal though as the resort was wonderful!

Occidental Punta Cana: Beautiful resort

The resort is small so not a lot of walking is required. The grounds are impeccably maintained. The rooms are a nice size with lots of storage space. The beds are comfortable. I loved how each block had an information person that was there to help you. Our information person's name was Louis. He gave us a tour of the resort and answered our questions. The food was good. Lots of choices. The entertainment was ok but I've seen better at other resorts.

Palma Real: Great Value

This hotel is great value and in an amazing location. It’s just a short 5 minute walk to the Main Street in Varadero. The hotel is clean , has great pools and the staff try very hard It can be loud at night if you are near the Disco but otherwise is quite acceptable. The food is simply typical Cuban fare.

Barcelo Huatulco: Good resort

Everything was good but did not like the slope on the beach, very hard to walk on and that is what I go for, very uneven ground in the ocean as well, felt unsafe.Long line ups at ala cartel and you could only book for the same day.