Riu Palace Paradise Island: Always a pleasure

This was our 4th time at the RIU and we always enjoy our stay. Everyone is amazing. The grounds are beautifully manicured. The beach is great and the ocean brilliant. The rooms are clean and the food is delicious. I wish they would bring back making reservations at the restaurants though. I’m not a fan of standing in line for 45 minutes. We will definitely return!

Riu Emerald Bay: waste of a holiday

this hotel was our favorite place to go not any more up to a 16 min wait for elevators not very many reapeaters are happymany many mexican people no manners what so ever big storm while there all lower floors flooded out,

Riu Yucatan: Nice

It was good, good food however very repetitive. Loved the beach. Always able to find a lounger. The monkeys were so amazing by the bridge. Our rooms were spotless everyday. Next time I would choose the Riu Tequila.

Riu Palace Aruba: Amazing Resort

This was my second trip to this hotel and it did not disappoint, it was awesome. Very well maintained grounds and rooms and the people were outstandingly helpful and always ready with a smile. I will be back and recommend to all my friends. thank you, Mary Melanie

Riu Vallarta: Great Resort

Hotel was newly renovated. Grounds were freshly manicured and kept prestige at all times. Rooms were very clean [Not all rooms had new furniture - Junior suite - new bathroom but old furniture, and the standard room - new bathroom and new furniture]. Food was standard buffet but pretty good.

Riu Palace Las Americas: Awesome trip!

We recently stayed at this amazing hotel for a 4 day getaway. The staff, the food, the weather, the hotel! Everything was perfect! One of our best trips yet! We have been to a lot of resorts in Mexico and I think this is one of the best trips we have had! We will definitely be returning!

Riu Flamingos: RIU JALISCO

Overall the hotel lived up to its 4plus rating. Food was very good and the beach was perfect. Loved that we could walk for miles along the beach. The room was clean however needed a little TLC. Service and staff were pleasant and helpful. We had an amazing time and we’re very pleased with our choice.

Riu Playacar: Another great trip to Riu Playacar

This is the second visit to Riu Playacar in the last 4 years and it was as great as I remembered. This is a nice relatively small resort where everything is a short walk away. The staff are exceptional- unbelievably hard working and very friendly. Although we ate at the buffet the majority of the nights, it was great to not have to make reservations at the ala carte restaurants. We ate twice at the steakhouse and enjoyed both meals. The rooms are immaculate, the beds comfortable and th [... read more]e beach and pools are fabulous. Don’t think twice - just book it. You will enjoy it.

Riu Palace Macao: Great vacation spot

My husband and I really enjoyed the resort and its offerings. Very clean rooms and surroundings. We particularly enjoy the buffet since it offered a variety of foods. Although they had several restaurants that you could go without reservations, we preferred the food at the buffet. Beaches are very nice and clean. Staff is very friendly. We also have very fond memories of Yoanna, at the front desk. She was so helpful and welcoming, actually they were all so nice and welcoming. They only [... read more] drawback I would have is that this hotel would need renovations since it's dated and they would need to keep up with all the newer hotels in that region. All in all it was a great vacation.

Riu Palace Paradise Island: Great Resort

Second time we've stayed there. The hotel has been totally renovated and looks amazing. The grounds are well tended with two large pools, and the beach is beautiful. The food at the buffet as well as at the restaurants is very good and the service is spectacular. Definitely coming back again!!

Riu Palace Pacifico: We really had a wonderful time.

The food was very good. The beach was beautiful and the ocean was the warmest we have ever experienced. The room and grounds were very clean and the staff was very friendly and helpful. All was perfect. If I was looking for a flaw, the only thing I can think of is that there were too many smokers who were smoking around the pool and hotel, they limited where we could sit at the pool and beach but that did not let us bother our great experience

Riu Ocho Rios: Wonderful staff

Beautiful resort. The rooms are kept very clean, the housekeeping was extremely thorough and found the perfect balance between keeping my things organized and maintaining boundaries with my personal belongings. The staff was extremely welcoming and the entertainment at night was very good. The pool and beach areas were also kept very clean. There’s a separate pool in a secluded area of the resort for kids so while kids are allowed in the other pools it’s not overwhelming. The staff was reall [... read more]y friendly and always checked in to make sure we were satisfied. Ocho Rios is a little bit of a drive from the airport, just over an hour but it’s a short drive away from the dolphin cove and Dunn’s river falls. The food was absolutely amazing! Zero complaints. There’s a variety of restaurants to choose from and the buffet consistently has your favourites if you’re not adventurous but offers other different meats and proteins to choose from each day.

Riu Palace Antillas: Pleasant Surprise

The hotel was kept clean, the grounds were well cared for with lots of shade, staff was very pleasant, hats off too FREDIE, and JUSTIN. The beach area is fabulous, very convenient to bar and bathrooms.The buffet was probably the best we have ever eaten at. Will be visiting again next year, thank you

Riu Emerald Bay: Wonderful vacation

Everything was well organised. I had problem anywhere throughout my trip. Resort fascilities was also very good. Ample choice of food were also there. Staff people were very cooperative and nice........

Riu Emerald Bay: Not at all impressed with this last trip

Nice upgrades to the new family area. Major upgrades needed to the existing Riu Hotel. Many issues such as problems with elevators being closed, floods in the bathroom, toilets not working and they are overbooking the resort. We need to wait another week for a change if any. We were given the second floor with no view, The front desk said the problem is with the Travel agency not giving them the proper requests. This was not the case because I had a copy of our TripCentral reservations with deta [... read more]ils outlining our request. We were told they had overbooked sorry and no change at this time. Overall not at all impressed with the service received on this last vacation. I had read may trip advisor comments and really did not believe that this resort has lost its charm. I will not consider the Riu again as there are many others! The remaining staff around the grounds and pool bar and coffee bar truly are truly faithful and committed to making you stay as pleasurable as possible.

Riu Flamingos: How do you spell fantastic?

I've been to a few resorts and hotels down in Mexico... Cabo, Mazatlan, Huatulco and (a long time ago) Puerto Vallarta. Last time we went to PV, some twenty years past, we stayed at Royal De Cameron and it was a lovely experience, so we decided to visit the town again for our 20th anniversary. This time though, we stayed at the Riu Jalisco and it turned out to be the best place I have stayed at, bar none. I should point out though, that it takes nothing away from our memories of the De Ca [... read more]meron. We visited again on this trip and it's still a warm and welcoming place. Everything at the Riu oozes happiness and comfort, the staff are all super well trained in customer service and smiles are as natural as the unending sunshine. The food is just top notch, really anything you want,cooked any way you want it and always delicious... you can't get any better than what these guys serve up no matter what the claims of the fancy restaurants are. The buffets are so good that you don't really have to bother with the specialty restaurants, we tried two of them but to be honest it wasn't worth the palaver of waiting for the dish to be brought to your table... I prefer to dig in myself! Waiter service was friendly and helpful, they were all well groomed and immaculately uniformed.They made sure your plates were taken away so you could carry on scoffing uninterrupted and believe me ... I did! Drinks came promptly and they had PR men patrolling to make sure you were happy with the way things were being done at the hotel. They also had a team of unobtrusive security men doing patrols and this, combined with the fact that the entire hotel area is gated access, left us with absolutely no concerns about safety. Rooms are spacious and clean and far enough from the entertainment area to stop you from being bothered by any late night noise. Amazingly there is hardly a murmur of noise after midnight in the residential area of the hotel.Slept like a baby every single night! The gym is modern and has everything you need . we didn't use the spa but there is a free (and very quiet) whirlpool tucked inside the building where you can ease away any aches and pains. The climate is very warm and humid ( about 30 degrees every day we were there) and you can get very sticky. The air conditioning in the rooms just about manages to keep things comfortable but your clothes can get really damp and it's hard to dry them out. Maybe it's best just to stay wet all the time! In my mind the best quality of the entire property is the beach, you can walk right in to the ocean across smooth sand and it's like diving into a warm bath, wonderful curative effects on your skin and your mind... heaven. Don't worry about grabbing a beach chair, there's more than enough for everybody They had evening shows which were excellent ... Abba, Michael Jackson, Mexican Indigenous dance show, Riu Party (which is a blast), and a talented couple who sang opera. You don't really need the shows to enjoy your evenings because just being there and absorbing the energy is enough We took in three tours, the daylong tour of Vallarta and tequila tasting wasn't for me but the second tour to the Mexican Village was enjoyable. The best of all though was swimming with the dolphins, the experience of a lifetime to be able to swim with them and rub your hand across their skin , something that will stay with me forever. I spoke with the hotel's PR man Carlos , a charming , polite and personable young feller who epitomised the professionalism of the whole operation.I told him I would write a very positive review and this is it. you can't get no better than this place, thank you for two wonderful weeks, I would recommend the place to anyone!

Riu Montego Bay: Good value

Grounds well kept, good choice at the buffet restaurant but frustrating trying to get dinner at Japanese and or Italian. The fact that the later are closed 2 days during the week leaves very little time to enjoy. Rooms are clean and spacious. Lots of lounge chairs. Montego bay is not recommended if you are going for the beaches. They are man made and dirty brownish color. Remember the airport is 15 minutes away...... so the noise can be annoying sometimes.

Riu Palace Paradise Island: Excellent getaway

I wanted a quick getaway only 4 nights and the Riu was a perfect place. Staff are friendly, rooms are clean. Shower was amazing and bathrobes are nice and comfy. The food was fantastic. The beach is amazing! Would definitely go back!

Riu Palace Tropical Bay: Typically very good Riu resort.

Everything was excellent, as is to be expected at Riu. The resort is clean and well laid-out. The staff was friendly, caring, polite and hard working. The room was very good and well located. The staff accommodated my wife's wheelchair at all locations. The food was very, very, good.

Riu Playacar: Beautiful Resort!

The hotel grounds are beautifully manicured and kept incredibly clean! Rooms are fresh, clean and as they're advertised. Food selection was fantastic and we really enjoyed the steakhouse - not needing to make reservations was a huge bonus! We went there twice and ate at the buffet the remaining nights - they even had a vegetarian section. Breakfasts offered a vast array of options from cereal to fresh fruits, custom omelettes, eggs any which way and a fresh juice station. For lunch, the sala [... read more]d bar was great as well as a full offering of hot foods or you could grab a bite at the grill by the pool. The staff is fantastic and always ready to please! We noticed that a lot of people don't tip the staff - take a wad of dollar bills and tip them - they'll all work so hard to make your stay enjoyable! Entertainment was great most nights - ending at around 11pm which is great for the crowd on a relaxing vacation. Those wanting a bit more nightlife could be shuttled to one of two other resorts just down the road. Loads of activities during the day - the staff is fantastic and not too pushy. This was our second time at the resort and we'd go back without a doubt!