Villas Vallarta by Canto del Sol: Nice quiet resort

This is our 3rd time to this resort within the last 10 years. We travelled as a family of 3 and enjoyed our stay. This resort is a very quiet and laid back .. pure relaxation. This hotel is approx. 15 minute bus ride from the airport and you very close to all attractions. Lots to see and all within walking distance. One of us is a smoker and now that the smoking laws have changed in Mexico there was no smoking inside the hotel at all (rooms or balconies) .. Small section near the pool and outsid [... read more]e the front doors.. This is truly a blessing for the non-smokers. Only meal served at the Villa is breakfast and bar is only opened from noon until 6 pm. All other meals and a la carte's are across the court at Canto De Sol .. the beach is also at Canto .. a very short walk and not too far out of your way. You have full access to Canto. Rooms at the Villa are a little outdated but are very clean. Most all rooms come with a kitchenette . Beneficial to us as we like cool drinks and could always have cold water on hand. Pool at the Villa is very nice and never full .. During our week maximum in the pool at the same time was 4 - 5 people .. Meals were good .. Buffet - standard with a large variety of dishes. Beach grill is open from noon to mid-night and have many items .. Cowboy burgers and hot wings were very tasty. They even have sushi at the beach grill. A La Carte's: 1. Italian - inside restaurant. Very, very good .. In our opinion this was the best one.. Staff very nice and efficient .. We all tried something different and tasted one another's meals and desserts .. All very tastey 2. Mexican - inside restaurant .. This was nice too .. wide variety of Mexican dishes and desserts and this restaurant would also go to the grill and have steaks grilled for you if you wished to have that instead of Mexican food. 3. Grill/Seafood - outside restaurant .. this was set up near the beach .. Very nice but we were not too happy with all the birds (not the resorts issue as they cannot control that) .. We each order a different type of steak and they were grilled exactly how we liked. Quite a few choices to be had on this menu as well. If you are travelling with small children (who go to bed early) this would be the best resort to stay at as it is very low keyed and quiet. If you have issues with walking, I would recommend that you stay at the Canto as you would be close to all restaurants, bars and the pool is a nice size there too , Just that pool at the Canto is very busy all day long.

Holiday Inn Cancun Arenas: Not worth the money!!!!!

This resort if thats what u want to call it is not worth your money. The rooms were clean however do not ask for a fridge they do not have one do not ask them to change your money because they never have any to change do not ask for bacon or sausage they never have that either. The food is always the same and cold. If u like refried beans for breakfast lunch and dinner then this is the place for u. The beach is full of seaweed. And do not deal with BD Travel at this resort they give u false info [... read more]rmation and argue with u before they give you your money back. The bar staff and the waiters try there best. The weather was beautiful but u can get that at a better resort please pay the extra amount and stay away from here.

Occidental Tucancun: Great time!

The hotel was great. We travel often & there were no major complaints. The food was good, the people were friendly, everything was clean. We did have a lovely ocean front room. There would be some small things that need updating/fixing but nothing that would impact your vacation in a huge way. Go to this resort you will be happy you did!

Ocean Maya Royale: Over The Top

From the moment we pulled into the drop area of the resort ,l felt welcomed and was glad to see the bright clean open area of the main building.We have absolutely nothing bad to say about the Ocean Maya.The food and staff not just at the restaurant but through out the whole resort had a wonderful and genuine happy personality.We enjoyed all the the places to dine at the resort and probably for us the Italian restaurant on the water with the cool evening breeze was our favourite.The activities du [... read more]ring the day where always filled with laughs and a great staff .The room was spotless and the housekeeping done well.The beds where very comfortable and thats one thing for me that is a must.The washroom large and clean and always prepared by staff. If you wanted a quieter area it was easy to find not far from the large pool and at the ocean front.The entertainment was fabulous and a after dinner piano player in the main building was nice while the evening breeze blew threw the main lobby.We danced in the evening to the local sounds of a band preforming in the main court yard under the stars.With so much to do at the Ocean Maya with daytime activities we only went to Playa d Carmen one afternoon.It was filled with shops and places to satisfy every appetite.I highly recommend the Ocean Maya but always remember your vacation is what you make it... and only 30min from the airport

Bahia Principe Explore Akumal: Excellent Resort

My fears of Mexico are gone. We had a great time at the Akumal !! The food, the room , the Zumba classes , the beach, the butler,the entertainment and the service staff was all excellent. Well done Bahia Principal Akumal!!!!

Grand Palladium Kantenah: Great resort

Vast resort, lots of vegetation, great food and people. We returned for a fourth time but they did not know we were repeat customers although the travel agent advised them and we personally sent the hotel an email. They do not seem to recognize the value of repeat customers which was a little disappointing. We booked in october for a trip in March 2015 and were given rooms very far away from the beach - we were upset as we book early so we can get first pick. The beach is amazing and there is to [... read more]ns of room in the sand or under the numerous palm trees.

Occidental at Xcaret Destination: Great resort - too bad the beach area is so small

excellent hotel, mostly friendly staff although the service in the restaurants could be a little quicker, pools were great and the tiny beach area was good. Overall the resort was a great spot for a vacation

Royalton Riviera Cancun Resort and Spa: best ever

Absolutely beautiful resort. Have been to quite a few over the last 12 years and Royalton tops them all. Food was the best. Pools were awesome and all the staff friendly and helpful. My room was big and that shower, loved it.

Riu Palace Riviera Maya: Better than I thought!

Great food. Great atmosphere. Wasn't overcrowded. Lots of room at the beach and always had chairs available. The pictures don't do it justice. It is much nicer than the picture shown above. Couldn't have asked for a better resort. Friendly and inviting.

Krystal Cancun: The location and the People make the difference!

I just returned from the NH Krystal Cancun on March 29,2015, although we were there when spring break was still on we still had a great time. The things I really liked about this resort is it feel small, no crowds on the beach could always get a chair and umbrella, the beach food and beverage service we recieved from Jose was fantastic he literally made that experience wonderful. Roberto at the lobby bar and Angela at our breakfast buffet everyday went above and beyond in customer service...kudo [... read more]s to the hotel for great hires! The main Buffet was mediocre but could always find something to eat...breakfast was the best and most days we ate lunch on the beach and the food was great. The Italian ala carte was very good and again the service was great! A few of the negatives was the beach should have been raked on a daily basis there was a lot of seaweed to walk through between the beach and the water. The all inclusive should ensure that there is lots of water each day in the mini bar they seemed to tap out at 2 bottles and I choose to brush my teeth with bottled water to avoid getting sick. Overall a great vacation, relaxing and fun! The location of this resort was perfect for my 19 year old daughter and her friends as they were close to all the night life just a 3 minute walk from the resort. If you are travelling with small children I would avoid spring break as it was loaded with university kids but if your travelling with teenagers it's pretty perfect for lots of fun for them. On the off season I think it is a pretty perfect spot to have a resonable relaxing beach vacation!

Sandos Caracol Nature Resort and Water Park: Fantastic Resort!

We loved that the resort was full of trees and wildlife! Our room was perfect, the food is great, and the staff were friendly. The evening show was amazing!! Freddy Jackson is a MUST SEE!! My daughter wanted to go into Kids Club everyday. Kids Club put on an Eco Fashion Show that the kids were in, and my daughter also got to be a Princess and Mermaid in the Fantasy Show. Such a wonderful experience. I was super impressed that this resort is envronmentally responsible, and they spay/neuter and pr [... read more]ovide vet care for the kitties on site. 2 thumbs up! We would definitely go to a Sandos Resort again.

Bahia Principe Explore Akumal: all our needs were met! amazing!

Highly recommend! Thanks to Gail at trip central for all her help! My family had such a wonderful and super relaxing time! Wish we could have stayed for two weeks! Great food great service and no worries!Ola!

Fiesta Americana Condesa Cancun: Great experience!

Everything was great in this hotel, specially the service, personnel were always super nice and with a great attitude. The food was very varied (they had lots of options at the same time) with amazing taste and quality particularly in the Mexican restaurants and in 'La Cevichería' (I could eat this every day!) The beach was very clean compared to nearby areas and again personnel were always near to offer drinks. We had an amazing time, they have lots of activities but we just wanted to relax an [... read more]d we managed to do so, it didn't really feel like a springbreaker hotel even when we went there precisely during that peak. Making an effort to provide constructive feedback...the hotel rooms looked a little outdated and the AC just a bit loud but nothing that bad, in all they were fully functional and comfy. Congratulations to the hotel and specially to the staff for being so welcoming. Carlos

Bahia Principe Explore Coba: huge resort

the resort was very nice. stayed in the COBA section and only had access to the Tulum resort as well, not akumal as originally told. trams take you everywhere you want to go, including the beach. it's a great family resort, loud at the pools but fun.

Barcelo Maya Colonial: Wonderful resort

The hotel was exceptionally clean. The food was excellent and a lot of variety. The staff was super friendly. The grounds are extensive and spacious. Walking/running path surrounding the grounds. Huge pools. Great beach.We will go back.

Bahia Principe Explore Akumal: Luxury Bahia Principe Akumal

This hotel gets a 5 tar or more fro me. I loved it there. The grounds, were done beautiful. My room was kept clean everyday. The food was great. One exception though. We went to the Italian resturant. There really was not alot of choosing on the menu. I found that there was only a buffet to get some pasta. When getting some, it was not cooked. I think they need a new cook. Otherwie the buffet for all meals was very good. A large varity to pic from.Everyone that worked there was always friendly a [... read more]nd helpful. I would go back again in a minute.

Krystal Cancun: Not awful but not awesome either

There were certainly some great things about this resort but there were also some pretty big negatives. I've visited many resorts in the past 10 years and sadly, I found the NH Krystal Cancun to be the only one that I wouldn't recommend. Great things: -Beach service was AWESOME. The servers ( especially Jose ) were always available to bring drinks and eeven snacks to the beach! -There were always loungers available regardless of the time of day -The lobby bar was a fantastic meeting place each  [... read more]evening with lots of activity and a centralized location -Italian restaurant had excellent food and fabulous service Negatives: -Nobody was at the resort to welcome us or offer a welcome drink ( a small detail but one that makes an impression to weary travelers ) -You had to fight to get any additional bottles of water in your room. TWO was the max ( how silly ) in your room but you could walk to any of the bars and get as many bottles as you wanted. -The beach WOULD have been beautiful IF they had raked the seaweed off of it. From the water line to about 6-10 feet towards the resort was covered in seaweed that you had to wade through ( gross ). -Paper thin walls and doors. We were there during Spring Break ( which was actuall quite amusing and entertaining ) but at 4am when the "kids" all started wandering back from the clubs you could hear everything. -Loungers-about half of them are old and tired so you need to switch them out each day get newer ones -Buffets were average at best as was the service in the main restaurant. -Rooms-the view was nice! That's really the only positive. The shower is a disasterous design that floods the bathroom every time you shower and you have to FIGHT to get facecloths each day. I don't like giving bad reviews :( and it's not that NH is horrible, it's just not the best value for your hard earned $ in my opinion. Perhaps everyone was just exhausteafter almost an entire month of Spring Breakers! Sunwing Review: Going down: Absolutely HORRID experience traveling from Saint John to Cancun. We were delayed for 6 hours then rerouted ( nobody's fault-weather related ) and then endured the rudest crew I have ever experienced. Snappy, discusting food and no entertainment system. These guys could have made such a HUGE difference in the experience but they all looked and acted like they HATED their jobs. Coming back: The complete opposite experience! Excellent service and a happy, outgoing and friendly crew. What a HUGE difference great service makes! All in all, the only way that I would choose this provider and this resort again is if the price was just too good to pass up. I would simply adjust my expectations.

The Fives Beach Hotel and Residences Playa Del Carmen: Great resort

Overall our stay was wonderful. The food was great and the grounds and hotel were beautiful. Service for the most part was also good. We did have an issue with our air conditioner which we called about and they sent people to repair it twice however once we got back late at night we would find it non functioning again.

Grand Palladium Kantenah: Good Resort

Pool and beach excellant. Food good. Grounds too big for people our age. We found we had to walk too far from our room to the pool and buffet. Standard room was clean and spacious however mattrass was lumpy. We should have upgraded to a Jr. suite as our friends did.

The Pyramid Cancun: Beautiful resort

The resort was very clean, food was excellent at all restaurants we attended, pool was clean, good entertainment. It did get rather noisy a couple of nights but it was still in March Break time-frame so that is to be expected.