Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21833 Reviews)

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Susie123  - 

Verified Purchaser

Sheraton Buganvilias Puerto Vallarta Hotel: Wonderful Resort

Our recent stay at Sheraton Buganvillias was extremely enjoyable. Grounds and pool area were excellent, staff was friendly and helpful, food was good. Entertainment and special event nights were fun and well organized.

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KristaH2O  - 

Verified Purchaser

Barcelo Karmina: Beyond Expectations

Family vacation. Kids are 10 and 14 years old. We all had a great time. Check in/out was effortless. Hotel architecture was amazing. Rooms were huge and impeccably clean. Beds were super comfy. Restaurants were all great. Excellent selection and variety. Staff were helpful. Beach was small but clean. Excellent snorkelling right at waters edge. Many clean pools. Entertainment was a little disappointing compared to Cuba experience 2 years ago. Overall a wonderfully memorable trip.

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Busdriver58  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Excellent Staff

We just returned from an eleven day stay at the BlueBay Grand Esmerelda and are pleased to report that the staff at this resort are amazing. Each and every one constantly wore a smile and went out of their way to help us. A special thank you to Augustin who works at the beach restaurant. An outstanding individual who seemed more like a friend than an employee. The food was also above par. Excellent selection and variety. We ate primarily at the a la carte restaurants (of which there are 6) and w [... read more]

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Chaff  - 

Verified Purchaser

Occidental at Xcaret Destination: A great Getaway

The room was very clean and well taken care of. There were many animals to see and the large resort had some Mayan ruins around the resort. The The pools were amazing and kept clean at all times. The staff were very friendly and looked after our every need. We enjoyed the entertainment although we did not go every night, but when we did it was entertaining and enjoyable. We had a great holiday

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Oldie Goldie  - 

Verified Purchaser

Holiday Inn Resort Los Cabos: What A Come Back Story !!!

Never having been to that area of the world I went with no bias either way. I read a ton of revues and almost all of them were good, with a few nay sayers. I am totally happy with my time there. The resort was basically wiped out by the hurricane last fall and this resort has staged an amazing come back. When we arrived, our room wasn't ready, so the man behind the reception desk was so apologetic that we got transferred from a partial ocean view smaller room to a full ocean view suite with two  [... read more]

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Drae  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Good value for money

Nice clean rooms. Great staff overal, but the front desk staff seemed a little shady. I was offered an room upgrade for cash and they asked me how much I'd be willing to pay. The food was pretty good. A little isolated as this is a new resort and not much development next to it.

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Carlg  - 

Verified Purchaser

Allegro Cozumel: We enjoyed our stay at this resort

This was a good resort and we would return again. The grounds were clean and well kept. The food was usually good. The beach was great and open very calm. The only minor complaint was the line ups at the beach bar were usually long because it was the the only drink location open all day and only one server. There was a second person but they did very little each time I saw them, mostly just washing cups. In total we had a great time and would go back if the price was right.

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Jasen  - 

Verified Purchaser

Bellevue Beach Paradise: Fantastic

Knew it was a budget hotel and was far better than our expectations had a beautiful week thank you. Even knew the air didn't work we took 2 small fans with us and were quite comfortable.my 16 year old granddaughter loved it too.

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Dontgothere  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Not good!!!

The food wasn't the greatest, had to be up at 600 am at least to try and find a chair with an umbrella by the pool and don't even bother by the beach. They have a severe seaweed problem, constant front end loader and bobcat work to try and clean it up just see it the next day just as bad! The grounds need a lot of work and and even more rework on the pool area falling apart and very dangerous witnessed a severe head injury there. Filp side the rooms wear very nice and staff was great and helpful [... read more]

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Yahya  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resort and gourmet food! :)

Staff is amazing and so friendly. I tried every single one of the 8 restaurants and always received great service and delicious food! Already recommended to friends who have booked a trip for next week.

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LaurieG  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Great family resort

We just returned from seven days with our three children, ages 2,4 &6. This resort had more than enough to keep our children occupied, three great pools, snorkelling right off the beach and the lazy river. The resort is large but once you get your bearings, it is easy to navigate plus there is the occasional trolley/golf cart that will drive you. The dolphinarium was an incredible experience. It is new, modern and clean. The free show is 20 minutes long and the swim with the Dolphins pricing var [... read more]

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Ccmexico  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Very good resort

Overall the pool grounds restaurants were clean an beautiful beach was with seaweed but otherwise very good, buffets at lunch breakfast were very satisfying an at dunner plenty of good food, lots of pool entertainment which was fabulous

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Ccccccc  - 

Verified Purchaser

Occidental at Xcaret Destination: family friendly

I really enjoyed my stay right from the start the lobby was beautiful the rooms are very well done loved hearing the birds in the morning when the Sun rose.the activities for kids and adults we're very entertaining over all l would definitely stay here again

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LadyKim  - 

Verified Purchaser

Grand Velas Riviera Maya: top-notch Resort!

Grand Velas was above and beyond 5 star in every way! The food was world class, the facilities were impeccable, the service was outstanding. The beach was clean and wide and we always had a spot to sit that was not crowded. As an alternative, the pools were gorgeous and well maintained. Overall, it would be difficult to find fault with Grand Velas!

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Wen75b  - 

Verified Purchaser

Barcelo Maya Colonial: Our best family vacation yet!

This was our third vacation at the Barcelo Maya Beach Resort. The grounds are immaculate and the food is fantastic. The rooms are very clean and everything in the resort is very well maintained. The staff is always working very hard (painting, gardening, cleaning). The pools are huge and there are several. The beach is beautiful although several people complain that it's rocky, you can always find a sandy spot. The Kyoto cooking show was a highlight for our family. Our kids (8 and 6) really love [... read more]

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Red60  - 

Verified Purchaser

Blue Bay Grand Esmeralda: No beach

If you are a beach and ocean person this is not the resort for you. Pools large but very little shade. Food good...no issues. Staff friendly . Black and white bar very noisy in the evening. No lobby bar. Rooms basic,beds comfortable but noise echoes in halls so bring ear plugs for sleeping. We did smell a horrible raw sewage smell outside the lobby on the morning we were leaving. Not one of my favorite resorts in the mayan.

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Scott487  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Good resort, but has issues

Had many problems with our door locks on the first day and had to repeatedly go back to front desk. Had difficulties with reservations for the two restaurants that required them, and restaurant service in the sit-down restaurants was incredibly slow. Also - if you have young kids, ask not to be in the corner of Building 1 right next to where the nightly show happens.

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Capling  - 

Verified Purchaser

Allegro Cozumel: Amazing stay

Staff, hotel, beach, food, WONDERFUL. we had a great time! Went down for our cousins 30th bday! Went into town a few times. The staff told us what to expect, what to pay for the taxi, etc. Very very friendly. I would come back to this resort yearly!

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Becky40  - 

Verified Purchaser

Grand Sirenis Mayan Beach-Casa Lucia: Great Family Vacation

Our family of five recently traveled to the Grand Sirenis and it was a great family location. Pools and lazy river were favorite spots. Beach was great to be able to snorkel from and see many fish and turtles. Lots of activities located on the resort and many sports activities to choose from. Good food at the buffet and plenty of spots to get snacks and drinks. Great to go see the Dolphins on site and spa was beautiful and services I recieved were fantastic. All the service staff were very frien [... read more]

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White tiger  - 

Verified Purchaser

HS Hotsson Smart Acapulco: Stylish and comfortable

Rooms were excellent! Views amazing! Grounds well maintained! Service personnel were extremely helpful! Food was satisfactory! Beach access superb! Lacking in on site entertainment to satisfy all ages! Pool facilities were lovely and well designed!

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