Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Jonathan77  - 

Verified Purchaser

Iberostar Selection Ensenachos: Best Beach in Cuba: Ensenachos

Ensenachos beach is gorgeous, best beach in Cuba. Service was great and the staff is friendly. Hotel grounds are well maintained. Rooms were decent and the food was ok. Great value for a family getaway.

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Maxwell905  - 

Verified Purchaser

Iberostar Origin Daiquiri: Iberostar daiquiri 4+

This resort was beautiful , the grounds are very well kept and the beach is breathtaking . Staff are very welcoming and took care of every need . I traveled with a small child and a person with mobility issues and we had zero problems . Kids club , ramps etc . I would 100% recommend this resort for family's and couples looking for a mellow getaway !!

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Excellent location but poor services

We were impressed by the beaches and chef Luciano's gourmet food served daily at the buffet. The spark of these excellent marks was diminished by the lack of consistency in services, the fact that room service is ending at 5 pm and if you need an extra bottle of water they refuse to give it to you. We have to use the same beach towels for 4 days because nobody knew when they'll be able to provide fresh ones. The public toilets run out of toilet paper plus they were in a desperate need of repairs [... read more]

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Vizzy  - 

Verified Purchaser

Iberostar Selection Paraiso Maya Suites: Pure Pradise!

We feel we were picked up and placed in Paradise! We stayed at Paradiso Maya with access to the other 3 resorts. Besides some restaurants, our two boys were happy to stay at the Maya - there was so much to do there. All the staff are terrific no question. The bartenders at the main bar in the Maya are a hoot!! The place is spotless the food wonderful. Bland never came to mind with the food. We would definitely recommend the place and would return in the future.

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Mina  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great little resort

Beautiful little resort. Very clean with beautiful grounds. Public washrooms exceptionally clean at any time during the day. Food surprisingly good, lots of choices of fish and meat for the grill. Lots of fruit, even my husband got addicted to mango. Nice and warm people. Definitely a place to come back.

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KrisC  - 

Verified Purchaser

Iberostar Selection Ensenachos: Great Beach

This is an old resort that needs a lot of maintenance. The boardwalk to the beach had many holes and is very dangerous if someone miss steps. The beach is clean and gorgeous with white sand and aqua water with enough shades and lounge chairs. The food was not great, It's hard to find food any of us really liked or could get excited about. We did have some nice meals in the Cuban and Italian restaurants and the lobby bar makes amazing coffee. The staff were friendly everywhere and they  [... read more]

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Zora  - 

Verified Purchaser

Iberostar Origin Daiquiri: Good resort

The food was great for Cuba. The meals were fresh The buffet had many food selections. The service at the lounge was slow. My impression was they weren't enough staff. If you are looking for a 5* this isnt the place. I have been to Cuba several times. The rooms in this hotel was good for Cuban standards The cleaning staff were good.

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Paradise

This hotel was just perfect. It is a small, quiet resort and the staff get to know you personally. The animation team and entertainment were excellent and engaging (but not pushy if you wanted to be left to your own). The pool is wonderful for lazing about and enjoying a drink or two. There is a small second pool for water polo or laps; something for everyone! The beach is pristine white sand with crystal clear water. You can wade out for about 30 meters and is only about 1.5 meters deep.  [... read more]

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Iberostar Selections Paraiso Maya  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Iberostar Selections Parasio Maya

The Iberostar Selections Paraiso Maya is a 4.5-5 star resort. You will not be dissapointed. The Paraiso Maya is housed on the same property as four other Iberostar resorts. Guests of the Maya willchave full access to all amenities at the Iberostar Paraiso Lindo, Iberostar Beach as well as the Iberostar Del Mar. The main pool is shared between the lindo and the Maya resorts. This pool is massive, so there will never be a time where you feel cramped. By being a guest of the Maya, you will also hav [... read more]

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Sílvia 19  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Amazing Resort

This resort is very good, excellent people and the food is very good. The resort is only for adults I like because it’s more private. Everyone see you like a family. And the beach is clean and clearly and the people who are the entertainment like Suly, Jessica, Guisell, Joná and everybody are very nice.

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Ladonna  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Repeat customer...

We love this resort and are very much looking forward to our next visit. However, I was very disappointed to get an email from them charging my credit card an extra $100 for keys that we most definitely returned! I would appreciate that being put back where it belongs, on my credit card. It was very early morning check out and perhaps the concierge missed picking them up or forgot we gave them to him, but they were returned.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great resort

Overall we enjoyed this resort. David Bell our travel agent was great and informative. Things to think about are no face cloths are supplied so bring your own. Food is ok. Servers in buffets and Japanese restaurant are great. Elevators were not working and pools were not deep. Overall we were very happy.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing staff but very shy of a 4.5 star

This was not our first time to Cuba but our first to this resort. First let’s start with the positives. The beach was stunning, plenty of shade and lots of space. The grounds were lovely, the food was good (considering it was Cuba) and everything is centrally located. The staff at the resort were incredible, tried to sort out any issues we had and went above and beyond to make us feel welcomed. Unfortunately the rooms are very worn and tired. This resort is in major need of a full renova [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Quetzal: Excellent resort

We loved everything. The monkeys and animals were fantastics. Clean rooms and great staff. Thank you

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TeamTaylor  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Laguna is AMAZING!

The resort was good and the people were AMAZING! We had a great time. Our room was clean and mini bar stocked daily. Yoselin and the rest of the crew at the swim up bar were fabulous! The food was ok but honestly I don't go for the food. I go for the sun and relaxation. Always found something to eat. One night we did have lobster on the grill in the buffet which was GREAT! Overall I would recommend this resort. We have been twice and this time the service and room were better than the  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Worst Vacation

The structure of the hotel is nice but overall it was all outdated, air conditioner not working properly and rooms were all old and out dated. The food was bad, I'm NOT a picky person but I cannot tolerate the food, no variety of selection and it is all limited (ice cream, mango fruits and desserts). Snacks are all hot dogs, fries and pizza (worst pizza). The reception people are not friendly, rushed to talk to you and hard to understand because they rushing to explains things. The bar always ru [... read more]

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KatieMed  - 

Verified Purchaser

Iberostar Waves Quetzal: Excellent!

Great food, buffet food was best I have ever had and I have been to Mexico a dozen times. Italian restaurant was great, Mexican was good. Rooms were a good size, beds were not rock hard like they are at some resorts. Air conditioning not great, toilets don’t work great. Shower always had hot water, worked well. Staff are great. Thanks to Misael who checked us in and chef Alexis who was always coming to check on us during dinners. Tacos on beach were good. They do have a drink menu at ad [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: First Family trip in Cuba

Hotel: Good as described for lodging; much less mosquitoes than other resorts. Playas: nice beaches, very calm seas, good for kids. Food: below average in the first few days (before the WE); good after, since there were travel groups from Canada. Ambiance: average to good; lots of latinos from Argentina, Chili ...; rude and noisy, not orderly (cigarettes butts on the floor, near the pools, on the beaches, garbage and empty cups in trees, bushes ...). Not treating Cubanos nicely, no tips, onl [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: One of Cuba's best!!

This resort is very clean. Cubans are usually so friendly and helpful and this was so true of the resort. Food is plentiful and lots of fruit and vegetables. Rarely a line up at the bars. Room was clean and air-conditioning worked. Always able to find a lounge chair at the beach and pool. One of Cuba's best!!

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Summertime19  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great vacation!

Two of my friends and I stayed here for one week and absolutely loved it! It was a relaxing resort with a beautiful beach and lots to do. We are in our mid twenties and were looking to relax but have fun so we spent our days lounging at the beach and nights watching the good entertainment shows, dancing at the disco, having a few drinks by the lobby bar, and exploring some of the nightlife around Varadero. We were comfortable at this resort and thought the service was good (sometimes a little sl [... read more]

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