Riu Emerald Bay: Great week

The hotel is very large and can get busy! Loved: pools, great food, nice walkable beach, view from the room Got tired of: waiting at the elevators, all the insanely ridiculous and inconsistent rules at the water park (never did end up going down a slide - no jewelry, not tall enough, not old enough, no zippers 🙄), very small store with very high prices. Overall had a great week - enjoyed Mazatlan, very helpful kind people, lots of fun in the pools and the beach!

Riu Emerald Bay: Fantastic Destination

After many southern vacations we have found a beautiful resort to vacation at, this ended up being my 4th time to Riu Emerald Bay in Mazatlan, Mexico. The hotel has just completed a large renovation and my daughter and I got rooms in the new part of the hotel. They added new pools including a new swim up bar, new restaurants, a small water park and play area, a work out area, another towel hut and many new washrooms. The rooms are well appointed and comfortable, the food is good with many cho [... read more]ices, the hotel is very clean and the staff are absolutely helpful, friendly, hard working and there is really no problem with a language barrier. The hotel also has a beautiful spa.

Riu Negril: Relaxing Vacation!

We stayed at RIU Negril for 1 week at the end of November. Here are some Pros and cons of the resort. Pros: clean large rooms, excellent food, great beach, great sea life, clean resort Cons: poor to none existing waitress service, nightly entertainment is repetative, staff not too friendly at beach bar Overall we enjoyed our stay and would recommend this resort to others.

Riu Palace Jamaica: Excellent resort

Everything was perfect including staff,food beach and cleanliness. Absolutely no complaints . The room was beautiful and staff were very friendly . I would highly recommend this resort and would return again for sure.

Riu Ocho Rios: Super fantastic resort

The overall hotel, facilities, staff, food,location was excellent. I'm really looking forward to a revisit in the near future. I would most definitely recommend it to family and friends. Being there was exactly what I needed

Riu Palace Costa Rica: Absolutely Amazing Experience

Our recent stay at the Riu Palace was absolutely an amazing experience. The staff were friendly and helpful, the facilities beautiful and clean. The food was probably the best that I have had throughout my travels. There was an abundance of natural flora and fauna. When the Riu built this resort it was only allowed to develop 30% of the land. The rest had to remain in it's natural state to preserve the local environment. The mountains behind the resort are also owned by Riu and Riu has prov [... read more]ided support to the nearby schools and communities offering locals preferential opportunities for jobs. El Diamante an eco park is just outside the resort gates. Very impressed.

Riu Palace Antillas: Great Vacation

We got the upgraded suite ocean view- and stayed at the Riu Antillas. Th room was nice, had two balconies and a spacious bathroom and walk in closet. The staff was polite and helpful, the rooms were clean- the beach was great and the food took me by surprise. For a buffet they had a lot of variety as well as flavor options. If you don’t want to be too adventurous with food all the normal stuff was their (prime rib, chicken etc) but there was a lot of other options like lamb, sword fish, fresh [... read more] cerviche- I will say there are parts of it that were dated- BUT we took a walk into the the Riu Palace and though they had some fancier renovations, both my husband and I felt quality wise for food, view, and serenity we lucked out staying at the antillas adults only side. I will be a returning customer!

Riu Republica: Beautiful resort

The food was amazing, room was spacious, staff were friendly. Plenty of chairs by the pools and on the beach. Also, plenty of sunny or shady spots to sit. Large beach compared to the other beaches we saw on our walks. No need to reserve dinner seats as plenty of places to eat. The only negative was the nightly burning of garbage. Depending on the wind, it could be quite noxious. Maybe all of us sun seekers should think twice about the amount of waste we generate.

Riu Palace Tropical Bay: We'll be going again...it's fabulous!

We've been to RIU Tropical Bay in Negril a number of times and we love it! They did a great job with the renos. The rooms are clean and spacious. Balconies offer a great view as they are surrounded by glass so when you're sitting down, your view is not obstructed. The beach is perfect...nice and sandy. Guests are not packed in like sardines. There are plenty of lawn chairs and ample room. The water is typically like a bath. At about 5ish, the star fish make an appearance. It's just beautiful. [... read more] Negril Bay (formerly called Bloody Bay) is truly a piece of heaven. Food at the RIU is very good. Whether you choose an A la Carte restaurant or go to the buffet, you won't be disappointed. Best of all, you don't have to waste your time making reservations. It's first come, first served. If it's busy, sit down, have a drink...relax...your wait time will not be too long. And...you have to try the Jerk Hut...best food ever. Wish my chicken could be this good! Staff at the RIU work hard and are so pleasant. Even though it's an all inclusive, we like to tip well. We also come with lots of gifts for the cleaning staff. It's much appreciated. There was a wedding one evening and the whole set up looked so magical. Looked like a great time was had by all. To get to this resort, we always use personal transport (Island Tranfers). The bus tends to leave late and always stops midway. After a long time travelling, we just want to get to the hotel. Can't wait to go back. Always hate to see that trip end...that's my only negative. Try it out. You won't be disappointed.

Riu Palace Punta Cana: Great resorr

Grounds are beautiful. Very interesting majestic architecture. Rooms are spacious and feel very new. Bathrooms are great same feel as in 4 Seasons hotel. 3 Pools all clean and comfortable for small kids. Beach is white sand with lots of activities. A lot of entertainers working for both adults and kids. Breathtakin shows and live music at night. Food is solid quality but lacks the high end feel. Out of all RIU hotels in Punta Cana this is the nicest.

Riu Palace Tropical Bay: What a great resort for our wedding and honeymoon

This resort was highly recommended from a friend and it truly did not disappoint. The staff were extremely friendly and accommodating, the food was excellent with a great variety of choices, the room was spotless every day and everything around the resort was neat and tidy. Without exception we will be returning to Riu Palace Tropical Bay.

Riu Republica: Beautiful resort

The hotel is clean. Staffs are very friendly. The entertainment every night is awesome. They have varieties of delicious foods. I could not wait to go back. This place is a paradise. I recommend this resort to everyone.

Riu Palace Cabo San Lucas: Great Resort!

We sent a week at the Riu Palace Cabos San Lucas. The resort, room, pool, and grounds, were AMAZIING. We enjoyed the buffet especially breakfast and lunch. Dinner had a lot of choice but is was not the best we have been at. We did not go to any of the other restaurants. The beach was beautiful to look at. Even though we walked on the beach we found it very difficult. You seemed to sink in the sand as you walked. We went to many of the shows. We really enjoyed the artist that played before the ma [... read more]jor show. We did not find that the major shows were as good as others we have seen. We did the tour to Cabo San Lucas and the Arch and San Jose de Cabo. It was EXCELLENT. If it is your first time to Los Cabos it is a great trip.

Riu Palace Aruba: Impressive resort!

A well kept property overall. Pride in work ethic and in the resort is shown by all employees. Good restaurants, nice pool, attractive beach, good location. Our 6th vacation in 3 years at the Riu Palace!

Riu Palace Costa Rica: A perfect vacation!

Resort was immaculate, beautiful grounds, exceptional food quality and selection, amazing cocktails, very friendly service. We loved walking to visit the monkeys on the beach! A great time on and off the resort. Highly recommend.

Riu Ocho Rios: Great family resort

I was more than satisfied with all aspects of the resort. I visited with three generations of the family, there was something great there for everyone. My young grand-children were particularly happy with the various activities available there. The adults also had a wonderful vacation. The nightly entertainment was excellent.Alic

Riu Palace Tropical Bay: Great resort except for Sunwing Rep

Resort is newly renovated and very clean. Beach is beautiful with lots of chairs. Pools are okay but often crowded with kids. Rooms are a good size with nice modern bathroom. Bars are great and have an extensive drink menu. Coffee bar in lobby and 24 hour snack bar are nice touches. Food was surprisingly good for an all inclusive. Jerk Hut on beach, Japanese restaurant and the buffet were favourites. Staff were really good and went out of their way for you. I would go to this resort again  [... read more]but not with Sunwing Vacations. The rep at the resort was unhelpful to the point of being rude, online check-in for the flights was non existent and our flight was delayed by 2 hours which meant we had to spend 5 hours at the Montego Bay airport.

Riu Palace Paradise Island: Amazing Resort -- but beware of Jr Suite Ocean View - accommodation

Hello, We wanted to share our experience with you about our recent 4-day vacation to RIU Bahamas. We travelled with 7 friends from November 21st to 25, 2019. Before we left for our vacation, we were reading the reviews for this resort and most were very good but it did mention that the Junior Ocean Suite would not accommodate 3 people as described. We brought this issue forward to our Trip Central travel agent – but were very disappointed with her reply. We went thru a travel ag [... read more]ent because they are supposed to experience firsthand the resort and provide their input. Unfortunately, all we received was “exactly what was in the brochure/on-line” it says that the room would accommodate 3 people fine. We also paid more than our friends who shared the standard ocean view room as a double. The travel agent also told us that we three are paying more because we had a larger room. Upon arriving at the resort, the staff at the RIU were fabulous. Immediately after providing our name to the reception desk they advised us that the room would be “very tight” for three people and we could upgrade to the “family suite” for an additional fee. Terry at the Front Reception was excellent. She understood our concerns and she wanted to help us. She suggested that we go and view both rooms and then decide. Well the Junior Suite Ocean view was definitely smaller. It was the same size as our friends’ room. Therefore, we had to once again pay an additional fee. What should have occurred was that our Travel Agent should have immediately suggested to all seven of us travelling that we should reserve TWO family suites. The family suites could accommodate all 7 of us very comfortably (4 in one and 3 in the other). Needless to say, we will never be using this agent again, as she did not look out for our best interest. The RIU Bahamas resort was fabulous --- the staff went out of their way to be helpful. The food was great everywhere from the a-la-carte restaurants to buffets. The grounds were very clean and well maintained. The beach/pool were very nice, especially the infinity pool. In the end after paying a significant amount MORE our room was nice too. We would recommend the family suite to any party of 3 or more. If we had any complaints – very minor one would be the bus ride back to the airport on our way home. There were 4 buses to take all the passengers to the airport and then there was a cube van which transported ALL the luggage. It was very strange not to have our luggage travel with you. When we arrived at the airport – it was a little overwhelming for everyone to try to find their luggage as they were being taken off the cube van. Thank you, Rita, Liz and Sonia

Riu Republica: 9/10 would Pacho Disco again!

Just returned from a 7-day stay with my girlfriend thanks to Marnie's help from the tripcentral team. Overall we were very pleased with the resort, would definitely recommend it for someone looking for a mix of fun and relaxation, especially younger to middle aged couples. Food - 8/10 - some of the a la carte restaurants were a bit below expectations (and not actually a la carte), Kulinarium was the best for us Drinks - 9/10 - pours were generous when prompted, selection was good, would be n [... read more]ice for a 5-star rated resort to have premium liquor though Beach - 10/10 - beach was fantastic, beautiful white sand, little to no seaweed, lots of space. Bit wavy but hey it's a beach and it's fun! Pools - 8/10 - no issues really with pools, good selection, just a bit of a boring layout - big rectangles. Water slides were fun for a bit Staff - 9/10 - had a great experience with the team, they were engaging and fun, bar and server staff were attentive and polite for the most part Room - 8/10 - solid room quality, beds were decent, service was good, again just a bit of a plain boring layout Entertainment - 7/10 - while staff made the most of what they had, the shows were mediocre overall, and everything was too structured - every evening you'd have the exact same schedule - dinner, music, show, bar, disco - rinse/repeat. Would be nice to have a bit more variety as we've seen at other resorts in Mexico. Highlight was the Pacho Disco - lots of fun, except the Saturday night where it was a bit greasy, seemed like more people came out of nowhere. Overall 9/10!

Riu Emerald Bay: Great Resort

Resort was great in all it had to offer, rooms, pools, beach, food, staff. Bigger balcony then usual, great ocean views from balcony. No line ups for food or drinks. Only downside was elevator wait and too many restrictions at water park, no zippers, jewellery, drinks, food etc etc.