Paradisus Princesa Del Mar: Pack food!

Two things to remember in Cuba: pack extra cash for tips or you will be ignored ...and secondly, bring your own food, I am not a picky eater and I had a hard time eating what was offered. The staff will pretend you aren’t there or take 30 mins to get you a second drink or coffee.

Melia Internacional: Beautiful resort

Resort very beautiful,modern,clean,all new, excellent location, spacious beach,plenty of sun beds, umbrellas,pool very clean,staff very friendly and helpful,rooms very modern, beautiful,big, cleaning staff doing a very good job, always clean towels, bottled water in the room,food is mediocre, especially in the restorants, buffet is better,and humburger hut is good, entertainement very classy from 9 a.m.,all day long,elevators pretty slow,but very clean,I would give it 5 stars,except for food.

Melia Jardines del Rey: Beautiful Resort!

Melia Jardines Del Ray In Cayo Coco was absolutely beautiful. I went in a group of four girls and felt extremely safe. Staff was excellent, beach was beautiful, and the drinks were strong! Great vacation spot!

Paradisus Rio De Oro: Had a superb time!

Lovely grounds, had a really nice room, for Cuba the food was good, the beach is nice but a little rocky, bring water shoes. The weather was ok, very windy, we had rain this week but it seems in Cuba it will rain then the sun will come out five minutes later, rain again then the sun will come out again. (January is the rainy season) the weather did not bother my husband and I, except that it was too windy to snorkel. The staff was pleasant. The a la carts were very good. The beef & Chicken  [... read more]in the Mediterranean & the beef in the international restaurant was delish. The Catalina cream desert in the Mediterranean was delish. The flambe crepes in the buffet amazing. The pool restaurant was good. The entertainment was good, my favorite is the violinist who played one evening, he's amazing. They have predinner live musicians (some very good some ok) then this is followed by a show or some other type of entertainment. After the entertainment, if you would like they have an airconditioned disco. Oh, apparently and you get 7 hrs free internet in the lobby, someone said that to us on the last day, you can get more if you want... we never tried it we unplugged for the week. Tips: Bring insulated mugs!!! ... keeps your drinks cold and you won't waste all those tinny cups, better for the environment Bing conditioner (forgot mine)- with the humidity you'll probably shower 2 times a day Bring Toilet paper to the airport when you leave! Often the airport runs out Note: The hotel is approximately 1 hour from Holguin.

Hotel Camino del Mar: Worst Resort in Cuba

Terrible hotel doesn't even have the basic amenities figured out. No Running water, No A/C, bed bugs, problems with lack of batteries for the in-room safes. Drinking water promised every day to be provided in the room, didn't get a bottle once even after asking multiple times. Way below even standards in Cuba. An entire building block had no running water while we stayed there. Some rooms are infested with bed bugs, we were unfortunate enough to start with one of those rooms. There was some good [... read more]; beach was gorgeous, food was okay - extremely over salted but decent selection. After 3 terrible days in this supposed 4 star resort we were finally moved 2 resorts down to the Grand Imperial Muthu from MGM. We'll never book a vacation in another Melia run hotel. The Air Transat Rep for the Hotel (Frank) is possibly the worst rep we've ever encountered, argumentative, arrogant and accuses customers of lying when you bring concerns up. Tours organized by Frank are terrible and not worth purchasing. Any problems that arise he dissolves himself of accountability.

Sol Palmeras: Amazing beach, service, ambiance

Just returned from 8 days at Sol Polymeras. The beach, people were as always excellent. Welcoming and in good spirits. The food did not have the same variety as we are used to in Canada but we always had a selection of fresh fish - which i had grilled nightly - and hubby had chicken and pork from the bbq or grill. Entertainment was better some nights than others but that is expected since tastes differ. Would recommend hotel .

Hotel Camino del Mar: Just alright

This resort was having major water and a/c issues. Although, it affected us minimally (room 2308), others had no hot water or a/c. As always, the staff and beach are fabulous. The food was ok. The public spaces were kept very nice. Unfortunately, the women's bathroom near the pool had no running water. Couldn't flush. The poor lady had to keep dumping water with a bucket down to keep them clean. We enjoyed ourselves, but would try somewhere else next time and not recommend to people with high [... read more] expectations.

Melia Jardines del Rey: Beautiful resort nice beaches

The hotel was very nice room very comfortable and clean staff friendly and helpful The food was not very appetizing at the Buffett but the a la cartel restaurants were ok by Cuba standards I liked the ice cream bar and the entertainment was great the Rock band by the pool in the afternoon was terrific

Melia Marina Varadero: Don’t come here!!

Pick a different 5 star resort! This 5star was comparable to a 3star I stayed at in Santiago. Eat freshly cooked food THATS made in front of u, don’t settle for the stuff that’s been left out for hours. Beach was average. Rooms were spacious. Service was poor. Freshly cooked Food was ok.

Melia Internacional: Beautiful resort okay service

stunning resort, very modern I wish the pool was bigger and cleaner. Customer service and entertainment needs a serious upgrade. Definitely book ocean view and join the level member ship. You’ll get access to everything!

Paradisus Princesa Del Mar: GORGEOUS

Beautiful gorgeous Hotel we up grated to royal service amazing service it was paradise Service was excellent Breakfast was very good, Lunch not bad The food at supper time not good at all very little And not very well cooked The best restaurant was the Hill Top restaurant

Paradisus Varadero: Beautiful and Scenic Resort

Upon arriving the resort was very clean and inviting. The gardens and scenery very beautifully maintained. The beach is breathtaking. The service was a little slow. Our consigliere reserved all of our dinner reservations which was nice. The push for excursions to Havana was pretty aggressive... I was told it was an hour to get there it was 2 hours. I was told a cheaper lunch place would be provided it was $20 cuc per person which is about 28 CAD. The restaurant servers were basically  [... read more]dressing in as little clothes as possible and I was with my 13 and 12 year old daughters.. The excursion wasn't appropriate to our family whatsoever. It wasn't considered so please chose wisely and consider they are just pushing for most expensive excursions and do not consider anything else when recommending.

Melia Jardines del Rey: Wouldn’t return

The resort itself is beautiful, as it’s only 5 years old. We took a taxi from the airport and got checked in right away instead of having to go through the weird check in process this resort has where everyone waits in a room and they take everyone’s passports and return to call you one by one. It was nice to get checked in immediately! We got to our room in the dark and had a long day of travelling. Our tv did not work and our toilet did not flush. The next morning someone came and “fixed [... read more]” the toilet but it never did flush properly. It would ONLY flush liquid, not toilet paper or #2 lol.. The tv got fixed two days later which wasn’t a huge deal but was still nice to be able to relax and watch something at night. The resort is really large so it’s hard to know where you’ll want to be for the day. You never know which pool is going to be more entertaining that day. On that note, we didn’t see ANY entertainment by the pools until our very last day there. The pools had lots of dirt and algae on the ground and sides. My 5-year-old son cut two toes one day from swimming in the pool. The pool bartenders were pretty good although you could tell who tipped more than who because they definitely prioritized based on how much they were tipped. We tried so many different coffees and cappuccinos and never enjoyed any of them. We’ve always enjoyed the coffee at the other Cuban resorts we’ve visited. All of the bars ran out of things all the time. One day you’d be able to order something (ie mojito) and the next you couldn’t. We got sick of the basic drinks really fast! The water from the bars and restaurants was really good and tasted like back home, which was nice! The other resorts we’ve visited you could taste the difference and I’m wondering if they were actually giving us bottled water or not looking back. The week we were here it was super windy so the beach wasn’t as enjoyable but that’s by no means the resorts fault. The beach was beautiful and still very busy despite the wind. We couldn’t find chairs so we were sitting on our towels and it was disastrous with people just walking on top of our towels and also the wind blowing. Would have been better if we’d got there earlier and found a spot. Again, the wind wasn’t something the resort could have prevented. Perhaps having more chairs available would help but even still we were being hit with sand near the water and had to wear glasses to keep it out of our eyes. The food. It was relatable to the other resorts we’ve been to in Cuba. There was always something you could eat. My son lived off hot dogs which actually tasted great. However they’d bring out small amounts of the better things at a time and the other rude tourists/Cubans would take THE WHOLE TRAY. Hash browns in the morning, for example, were extremely hard to get. It was partially the resorts fault though, as there would be one tray of the good stuff and no kidding 5-10 trays of the same rice or cut up hot dogs. We paid for a lobster dinner. $20CUC per person. They told us to come at 6:30. We came and sat down. By 8:00 we still hadn’t even been served a drink. My fiancé went to the manager and asked what’s going on and said not to worry about getting the food to us and we would go to the buffet. They rushed the food over to us immediately and it was cold... it was disgusting honestly. The manager said to find him the following day and he’d make it right. The next 4 days we were told every day there was no manager in. Finally on our last day we demanded to speak with a manager and were again told no manager. Finally they said ok fine and got the manager. He told us to come for 6:00 and he would have lobster dinner ready for us because we had to leave by 7:00. We got there at 6 and no one was there. Come 6:15 he went to find the manager and every one acted like he was crazy and no one had told him he’d get another lobster dinner. They finally gave us a free a la carte, which we could have had anyway because we only used 1 of 3 through the week. The Mexican a la carte was fantastic. The Cuban was terrible. It was at the restaurant on the beach so we were eaten alive and it was pitch black out so it wasn’t even like it was a nice view. They didn’t offer to seat us or anything, we had to go up to them to ask to be seated. Then we sat for half an hour without even being handed a menu so we decided to just leave and go to the buffet. Other people at the same dinner were telling us they waited over an hour to even order. It wasn’t busy so I have no clue why this was happening. All in all, we made the best of it and had a good time still but I absolutely wont return to this resort or recommend to my friends! We love Santa Lucia Camaguey, however we wanted to try somewhere closer to the airport for our sons first trip. Also the entertainment at night was so wonky. They have this massive beautiful theatre and plenty of very comfortable seats but they rarely had shows in there? Most of the time they were on this tiny terrace that only had a few tables or in the lobby which also had limited seats. It was really weird!!!

Melia Cayo Coco: What a beautiful trip!

This was our second trip to Melia Cayo Coco and we were not disappointed! I love the complete service that is found at the resort. It is clean, spacious, right on a white sand beach with a beautiful pool option as well. There are activities on the beach and around the pool all day if you want to be active or you can choose to just lounge. A number of restaurants providing great food and one 24 hour restaurant so it doesn't matter what time you arrive you can eat. The a la Carte restaurants  [... read more](3 choices) provide scrumptious food (you must book a reservation). The Buffet is open for breakfast, lunch and supper with a wide variety of tasty foods. We will go back, actually many of the people we met there have returned year after year to this resort!

Paradisus Princesa Del Mar: Excellent resort

I highly recommend this resort. This was my second trip to Cuba and by far the best time. The resort was extremely clean and the staff was very accommodating. They went above and beyond to make sure you were having a great time and enjoying all amenities to the fullest. Breathtaking views from our balcony which overlooked the resort pool and the ocean. Can't wait to go back. A special thank you to Odalyse who was our personal concierge, she was amazing and took very good care of us.

Paradisus Varadero: Great, calm and peaceful, large resort

Perfect for dowtime, quiet, couple visit. Beach is incredibly beautiful, private and large. One of the best in Cuba. Downside, is the hotel is doing renovations, painting, drilling, building, very noisy and not pleasant for a peaceful atmoshpere. Once it will be completed, will return but not during contstruction. Great staff! Food was great too, buffet had good options. Overall great location and stay just not renovations.

Paradisus Princesa Del Mar: Very nice resort. Not too big which is very good for this excursion.

This resort was great ! Just the right size for this trip. Could use a little updating but is good. The staff, especially the main lobby bar staff were FANTASTIC ! This trip it rained every day, not a big deal. The name of the game is relaxation ! The front lobby entertainment and staff were awesome ! The facility was very clean. We travel to Cuba 4/5 times a winter and this will be our go to resort ! Kety, Mario, Alexander, Xavier and staff made the week ! Thanks Captian Kirk Carter

Melia Marina Varadero: Worst trip to Cuba

Our experience to Melia Marina in Varadero Cuba was our worst trip ever. 9 out of 10 travelers that we've meet will never returned. Services was poor, you felt you were bothering them when ask for some small service like cleaning a table so other can used it, or when requesting some coffee or water it's was a burthen. Some of the server says they will get it but never returned. Hotel is not well maintain and its falling apart. All pillows from the lobby or rooms were all filthy. Pool and be [... read more]ach chairs where damage and not enough to accommodate all the guess. Gym is a joke, 7 out of 8 exercise equipment where damage and the weight room was extremely small and limited of weights equipment. Bad service at the buffet, guess service and bar. Staff aren't happy at all. Only one Bar with one bartender and it take at least 15 to 20 min to get one drink if not longer. So we avoid the bar. Most of the guess during our stay were all looking forward to go back home. Always out of stock, wine red or white is only limited and often out of stock, fruit is only pineapple and water melon. Eggs and coffee for breakfast was a challenge to have and every morning I was getting upset with the services and that is not a way to start my day in the south. We've waste a week of vacation plus money to go to Cuba.

Melia Las Dunas: Resort look nice from outside

Room had bad smell, cover up for mattress was extremely dirty,in the bathroom no hot water or little bit warm, water pressure in the shower very low. In the buffet plates and cups dirty and tables dirty too. Had to look through pile of plates to find clean plate.

Paradisus Varadero: Exactly what we paid for

This hotel was good, the reserve rooms were nice, clean and the balcony was nice. The kids zone is old and needs to be updated the slash pad is also old and needs some work but it is fine for the little ones. Love the big pool on the main side of the hotel overlooking the ocean it is large and you can walk into it great for our little one. The beach was nice a little rocky but it was still beautiful. The lobby and entertainment and staff were also very nice and enjoyable however the food was  [... read more]awful and we were all hungry. The snack bar food was hot and prepared to order the buffet was somehow cold all the time with very minimal selection. However, for $1200 each for 7 days I’m not complaining :)