Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21833 Reviews)

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Terry54  - 

Verified Purchaser

Occidental at Xcaret Destination: absolutely beautiful I would definitely stay again

everything was good about this hotel lots to do service was great, big place but there was a bus to take you down to the beach very friendly place I would definitely go back the timeshare people were not too bad they do not bother you too much

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Robbie65  - 

Verified Purchaser

Occidental Nuevo Vallarta: relaxing getaway resort

Generally good, right size (relatively small) with beautiful well kept grounds. Beach is long, great for walking, not so good for swimming, water was murky for the entire week we were there. Nightly entertainment varies in quality with not much available after 10:00pm. Room was good but lacks a balcony, mini bar is restocked daily with water, soft drinks and beer. Food was good in buffet and very good in a'la carte restaurants. All staff members encountered were friendly and helpful even the vac [... read more]

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Mike and Karey  - 

Verified Purchaser

Grand Riviera Princess: Spectatular Vacation ( A Must Go)

The resort was absolutely Beautiful, warm welcome upon arrival with drinks available and fast easy check out on departure, immaculate well kept property, Very Safe, food was excellent, plenty and lots ( except breakfeast bacon), drinks were very good, servers were very up beat and friendly. Ala carte's were very good as well, rooms were very modern, includes hot tub, clean and spacious. All our accommodations were exactly as requested. Resort is huge with lots of walking and to ocean (good to lo [... read more]

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Amanda B  - 

Verified Purchaser

Royal Solaris: Overall, a great vacation

The hotel has definitely recovered from being hit by the hurricane back in the fall. Grounds are spotless and lush. A few of the rooms have been updated/made more modern... hopefully all the rooms will get to that standard. Be aware of which view you get when booking... we had booked garden view and got an awful construction view with the tiniest balcony known to man. We did speak to the front desk immediately and they gave us a great location for our stay. This is a timeshare hotel, so they wil [... read more]

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Roxana  - 

Verified Purchaser

Bahia Principe Explore Coba: Nice resort, but it was better in past years

This is our 4th year at Bahia Coba. It's a bit far from Cancun (and a long ride after and before a flight), but food and kids' club are amazing. Entertainment is geared towards an older audience, but okay. Better activities for parents at sister-resort Tulum. Coba beach was moved slightly towards Tulum and is not great (small, rough sand and lots of seaweed this year), but you can spend time either at the beaches of Tulum or Akumal. Overall okay, although it was nicer in 2012 and 2013. I would b [... read more]

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Cher  - 

Verified Purchaser

Occidental at Xcaret Destination: This resort is amazing!

Beautiful resort! The staff were amazing, the food was plentiful and delicious. We liked the idea that we didn't need to reserve for any of the 5 a la carts restaurants. Clean rooms and grounds. Loved all the wild life wandering around. The only negative thing is that you are approached a few times by staff that want to sell timeshares.

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JBPB  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: beautiful resort

WE INJOYED OUR STAY AT AZUL FIVES RESORT, FOOD WAS ADOVE AVERAGE FOR AN ALL INCLUSIVE, ROOMS WERE VERY CLEAN AND SPACIOUS (BUILDING 15 ONE BEDROOM SUITE)THE GROUNDS WERE BEAUTIFUL, THE BEACH WAS BEAUTIFUL AND THE STAFF WERE OUTSTANDING. JUST SOME TO NAME WERE DIAGO(BEACH BUTLER I THINK)JULIO AT THE THIA RESTURANT,AXEL AT THE FRT LOBBY WENT OUT OF THERE WAY TO MAKE OUR STAY COMFORTABLE. CAN'T SAY ENOUGH ABOUT THEN IN PARTICULAR. THE RESORT IS QUITE SMALL BUT THAT I FOUND TO IT'S ADVANTAGE.

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CityChristine  - 

Verified Purchaser

Barcelo Maya Caribe: Thanks Tripcentral for an amazing vacation :)

The Barcelo Maya Caribe in Riviera Maya was unbelievable. The moment we arrived we were overwhelmed - so chic and everyone so professional and helpful. Totally awesome, a shopping mall right off the lobby, 24hr sports bar with bowling lanes. This resort has everything for whatever age with an amazing beach you can walk from one end to the other. The buffets are all delicious, the al la cartes are totally worth it, the bars cater to whatever you desire. The pools, water slides, rock climbing wall [... read more]

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From24  - 

Verified Purchaser

Crown Paradise Club: good value but has room for improvement

Overall great place for kids. The kids club was great and the food very good. We loved having unlimited à la carte meals. The service was good too. On the negative side, the pool heater broke down 3 days into our 2 week trip and they didn't get it fixed, the pool was freezing. The washrooms near the bars were dirty, and there were no video games for kids as advertised. Because they allow food outside the restaurants, the birds are out of control and there are people selling time shares inside t [... read more]

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SteveTan69  - 

Verified Purchaser

Platinum Yucatan Princess: Amazing resort

Being a new resort it was impeccable. Ongoing cleaning. Grounds and decor were amazing. Very accommodating staff. All food incredible. Drinks great except house wines sucked. The beach was beautiful but inside the water a lot of rock and coral made it tough for swimming. Just had to walk down the beach a short distance for great swimming

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EagleGeorge  - 

Verified Purchaser

Las Brisas Huatulco: Relaxing resort

This was our 5th stay in resort. We do like all layout. Grounds are well kept. Challenging aspect are stairs. They are a few. But you can always find a way to avoid stairs or use a "carts service" for free. Rooms are simple and and always clean. Food is good with enough choices. Also 5 alacarte restaurace available. Great ocean swimming and snorkeling. Good birding even on resort's grounds. Strongest asset of Las Brisas is staff. Very friendly, accommodating and always helpful.

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AngieD  - 

Verified Purchaser

Barcelo Huatulco: All round great resort!

We stayed one week from March10-17/2015 at the Barceló Beach Resort Huatulco. Have absolutely no complaints. Food was awesome...Beach fantastic...Weather out of this world. Only fault was we were in a room that was unrenevated and in obvious need of repair. We had no air conditioning for 2 days which made sleeping very uncomfortable. However the management was very accommodating and upgraded us to a newly renovated room with working air conditioner at no extra charge and because of this great s [... read more]

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Steph15  - 

Verified Purchaser

Grand Decameron Los Cabos: Great Resort

The Resort was great. The staff was very friendly and always wanting to make you laugh and enjoy yourself. The pools were beautiful with plenty of pool chairs to sit in the sun or shade. Great entertainment during the day, and the shows in the evening were always different and entertaining.

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JackieJim  - 

Verified Purchaser

Bahia Principe Explore Coba: Relaxing resort!

Coba was clean, friendly and easy to navigate around. Our room was spacious, clean and well stocked.The food was delicious and plentiful. A little disappointed that a couple a la cartes were closed.Sunrises were amazing! The beach was a let down due to all the washed up sea weed but we realize the resort was not at fault for this. The pools were clean and warm. We recommend this to anyone with children. Our 2 teenagers weren't interested in very many activities but enjoyed the family friendly at [... read more]

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Laulau9  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: We didn't want to leave!

Traveled March 12-19 with another couple. This was my 1st trip to Mexico, 4th to the Caribbean. To say this resort met our expectations would be an understatement! To start, Alan Medina was in contact with my husband prior to our trip and booked all our a la carte reservations for us so that we didn't have to worry about it once we got there. He also got us rooms in the same building, with balconies. My husband and I had champagne and a plate of fruit waiting for us upon arrival, which was a nic [... read more]

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Travelforme  - 

Verified Purchaser

Sandos Playacar Beach Resort: fantastic for family's with children!!

Returned from a week's stay at Sandos Playacar on March 18th. The food was fabulous. There was a wide assortment for every taste, including fresh baked breads and pastries. They also had lots of kid friendly options. The a la carte restaurant's were very good as well. There are four pools, however if you are looking for a swim up bar...you need a special bracelet for that which is an upgraded price, as is several other areas throughout the resort, including some areas on the beach. The fancier r [... read more]

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Corky81  - 

Verified Purchaser

Barcelo Karmina: "Palace "

This was our second stay at the Karmina Palace. Beautiful, clean, and spacious rooms. We arrived very late, instead of 7:30pm, it was 11:00pm. To welcome very tired tourist, there was a special room set, with registry tables, and all the food and drink anyone could want. A great way to start 2 weeks of sunshine.

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Weber2119  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Best Resort Experience Ever

Azul Fives was to date the best resort we have had the pleasure to stay at. The customer service was amazing, the food and drink unsurpassed, and the amenities were all over and above our expectations.

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Jojo2013  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Not suitable for couples looking for a quiet time!

I booked this resort for the infinity pool, but wouldn't go back again. it was always noisy with the kids...the infinity pool...the restaurants. So because of the constant din, there wasn't much of an ambience for my husband and me, looking for a quiet, relaxing time. The food was great though. staff were nice too. if you have little kids, it offers fantastic facilities. We upgraded to a 1 bedroom Suite, because the double bed deluxe was pretty horrible..felt like some regular 3 star motel in th [... read more]

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Susan123  - 

Verified Purchaser

Bahia Principe Explore Coba: Wonderful Holiday!

The resort was beautiful and very big. So big that my husband and I had trouble finding our way the first day or 2. The food was delicious and there was quite a variety. We also enjoyed the 4 a la cartes as well. While the room was lovely and very clean, it was very musty smelling. As a matter of fact, I had to wash our winter coats a few times and then hang them outside to get the smell out. The staff were friendly and very helpful at all times.

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