Royalton Hideaway Riviera Cancun: Beautiful Resort but needs time to

This is a Beautiful Resort. The architecture is outstanding. The Rooms, Food and Service are amazing. Not fond of the seaweed in the Ocean. Had a wonderful time here with my husband - February 18 - 25th. I would recommend this resort although I was hoping the Hideaway was further apart from the Royalton Resort. I wanted a little quieter and smaller Resort. Still had a great time! Special Thanks to Sigfriedo, he is a great asset to this Resort!

Grand Sirenis Riviera Maya: Fantastic in almost all regards

We loved the service, the food, the staff, the drinks, the snorkeling and the rooms. Our only disappointment was the rocky beach access everything else exceeded our expectations. We were a group of 9.

Riu Palace Pacifico: Great vacation resort

When we checked in our room was less than what we had expected - it was on the first floor and our patio faced a vacant lot - we did get this changed on our third day. The service is amazing and the resort is very clean. It was difficult to get into the restaurants but the ones we did get into were fantastic. Lots of entertainment thru the day and night. We would definitely return.

Iberostar Waves Cozumel: iberostar cozumel - place to stay

This resort is extremely well run. rooms do need some upkeep, (some have been done already however, the one we stayed in was still quite run down although clean and comfortable. Food - great, staff very friendly. Would definitely recommend this on to friends.

Grand Oasis Riviera: Had a very nice time Tulum!

Hotel was very Mexican, Oscar was the drink maestro! And Noeli made the best morning coffees! Lots of sun! Great beach and friendly staff, Tulum is a very special place. Kids had lots to do with so many activities close by if that's the type of vacation you're looking for you can't beat the location.

Grand Sirenis Mayan Beach: Overall Very Good Resort!

The Grand Sirenis is architecturally stunning! Beautiful grounds and overall pretty clean. We had problems with our room and had to be moved twice so we got off to a bumpy start. We had to push a little to get satisfaction. The resort eventually upgraded us to a suite to compensate. Better for adults than families with young children.

The Fives Beach Hotel and Residences Playa Del Carmen: Disappointed

The resort itself was well kept and clean. Language was a barrier. Beach was very small but the pools were lovely. Buffet restaurant was not open all day as most resorts and had to wait to be seated. I liked the size of the resort.

The Fives Beach Hotel and Residences Playa Del Carmen: Good overall with a few negatives.

Had a room in the one of the older buildings, it was clean but shows some wear. The built in clothes drawers smelled very bad and the main shower head did not work, the hand wand worked fine though so we used that instead. The staff was very good, Lydia, who cleaned the room was excellent, so was Gama at the swim up bar. I had a problem one night getting a ride the restaurant by the beach for my wife, who has mobility problems, we were told this service would be available, but the fellow on the  [... read more]phone gave me a hard time. She did eventually get the ride though once I insisted. The next day the concierge had the problem resolved, he did a great job, Thanks. I would also say that the variety of food at the buffet was limited and repetitive. It wasn't bad but if you didn't want Mexican or Pizza you were out of luck. The ala carte restaurants were good and so were the pool side grills. The Sushi restaurant and the Brasserie were both on the second floor of a building wich had no elevator and the stairs did not have proper railings, so they were inaccessible to my wife. Overall we liked it but if we were to go back I would want a room in a newer building, and I would want written confirmation regarding services for people with mobility problems. The pools are good but the the beach is not the best, but it sure beats all the snow at home. It's a good place for families, there was a lot of baby strollers around, but not a real wild party place, which was fine for us. Although I sound like a complainer, even to myself, it is a nice resort.

Sandos Caracol Nature Resort and Water Park: Great resort but...

I have been to many Carribean Resorts and this one certainly measured up to the better of them all. HOWEVER... I was very disappointed in the beach - too rocky, slippery rocks and plus plus seaweed which was stinky after a few days and made entry into the water unpleasant. I don't use the pools much but they looked fine to me. The "Eco" aspect was interesting and the on- site trails were fun. The shows were very good and the entertainment good. The food was good and the wedding we attended was l [... read more]ovely and tastefully done. I would recommend this resort BUT Not for the beach.

Occidental at Xcaret Destination: great getaway

We loved this resort, stayed for a week and enjoyed every minute. The food is plenty, the drinks are yummy and the staff is wonderful. It is a for start which is correct. The only negative would be that excursions and shopping are a bit pricey, but these are outsidef of the resort. The night shows were fun, although are later in the evening at 930.

Blue Bay Grand Esmeralda: Job well done. fun resort , beautiful accomodation

Beautiful resort, well laid out, good food, average beach , very nice pool. Close to Playa Del Carmen. Fun bars and ggod variety at buffets. A la cartes were average Will definetly recommend. Blue Bay rocks

Bahia Principe Explore Coba: Won't go back

This was once a great property however it has gone downhill over the last year. The air conditioning in the room was intermittent with no dehumidifier so the room was extremely damp, the sheets as night were cold and damp, there was an infestation of mosquitos. I have so many bites I had to go to the doctor. The beach had seaweed a foot high and 3' deep from the water. We were in the Golden Club with a priority exclusive check in, when we arrived we were left standing out in from of the main lob [... read more]by for 20 minutes with no explanation. They were waiting for a trolley to take us to the Golden Club, it should have been there waiting for us, our arrival was expected. The trolleys run with no apparent organization and the drivers don't speak English so getting around is extremely difficult. The 24 hour room service consisted of a snack bar that is open 24hours, no getting morning coffee & juice. When I asked I was told there is a coffee machine in the room with coffee mate, and I could get juice at the buffet, this is unacceptable for advertised 24 hour room service. The adult quiet pool by our room, had a bar open but they closed it and told us we could walk down to the snack bar for drinks, because no one was there the adults only was not enforced and we soon ended up with a lot of small children. The staff try very hard and are extremely friendly but very few speak English. The spa was one of the bright lights, it is very good. The food at the buffet has a good selection but the hours are difficult unless you are an early riser which I am not on vacation. It closed breakfast at 10:30am and didn't reopen until 12:30 for lunch with the only option being the snack bar in between. I'm not interested in eating a hamburger or hotdog for breakfast. They also have a very high pressure sales team for the Prestige Club located right outside the washrooms in the lobby, they are very aggressive and unrelenting. After saying no to the 90 minute presentation which was actually over 3 hours as we heard from several people who did attend, we had a note left at our room and calls to the room. I would not ever go to this resort again and I would no recommend it to anyone. It is operating at a 3 star level, not the 5 star as advertised

Seadust Cancun Beach Resort: You can't not have a good time here!!

Hotel was really great and could not believe the value for money for a family suite, I was really impressed. The views from the rooms and pool to the ocean, are gorgeous. I liked that there were lots of healthy options at the buffet and restaurants. Big Bens was very accomodating to get me a salad although not on the menu, and the head waiter at Manhattan's was amazing and even stopped by to shake my dad's hand and wish him well, when he saw we were leaving. We were a group of 13 ranging from 9- [... read more]92 and I loved that we could get a reservation together for dinner each night with no issue. We did have 1 concern with the room for my grandfather, who can't see, but we were able to resolve it with the manager. The 3 kids in our group loved the mini golf, slides in the kids club and my son loved the tennis courts (Thank goodness we brought a raquet because the hotel needs to buy more raquets and balls.)Thank you for a lovely vacation!

Iberostar Waves Tucan: THE BEST

This was the nicest resort I've been to. The staff were all friendly and helpful. The rooms and grounds were spotless. Beautiful animals and scenery to look at. PERFECT!!! The pool was great and lots of lounge chairs available.

Iberostar Waves Paraiso Beach: Good service

Only one thing wrong with this place; only one.....its big! Grounds, while gorgeous, well kept,and lovely are huge. Maybe that's too much for me in my early 70's but a lot of walking is required. Otherwise, and I mean it.....otherwise it's wonderful! First are the people: friendly, eager to please, good sense of humour and accommodating. Second is the resort itself: clean, beautiful (coati, swans, flamingos, peacocks and hens, etc) well laid out. Third is food: too much of it, beautiful presenta [... read more]tion, tasty, big variety. Fourth is rooms: marble floors, comfortable beds, great showers, spacious. Lots to do, beach is great but we hung around the pool. Good place for kids. Won't be back because of size; this could be a problem with small kids too.

Ocean Coral by H10: Good resort some issues

The resort itself was really nice - the rooms were well kept and clean. However the restaurants were difficult to eat at (they don't allow reservations but what they don't tell you is that you have to wait in line up to an hour to put your name on a list - yet it's not a reservation - just to be told you *might* get seated before the restaurant closes. This could have been communicated better as we specifically asked about making reservations at the front desk you were assured they were not need [... read more]ed. It was frustrating to be left wondering if you would get a meal or not at a restaurant you already paid for. Also the staff were friendly, but if you asked for any form of service - from a general question to a juice from the juice bar staff, you don't get a straight answer and often are left wondering if they will even come back.

Grand Palladium Vallarta: Great week

Great location and beach lots of place for long walks . Restaurant are all good. Beeper system at restaurants is great idea.Waves are fun but watch out for rocks when they push you in!! Have lots of chairs

Grand Decameron Complex Bucerias Trademark: Too bad

It is too bad that a beautiful destination vacation has to be ruined by sub-standard food! Generally most was overcooked, and quite criminal that crabs had been sacrificed for no reason, as they were inedible. The grounds were nice, the weather was perfect!

Blue Bay Grand Esmeralda: LOVED the resort

We enjoyed our stay at this resort and would go back without any hesitation. The grounds were beautiful! The food was very good in the ala carte restaurants as well as the buffet. The rooms were clean and we had no complaints with our accommodations. The beach area was the only negative of our trip but we knew that from tripadvisor when we booked.

Royalton Riviera Cancun Resort and Spa: Excellent hotel- still some teething pains to over

Accommodations were superb as were the food choices. Staff were very gracious and accommodating and most issues were resolved quickly and efficiently. However, it does seem that most of the shade umbrellas are in the Diamond or Hideaway sections. I don't mind going down early to reserve an umbrella, but if there are few or none to reserve, that does become an issue. There were only 4 umbrellas in our section and at least 25 in the Diamond section. Granted they do pay a little more, but shade is  [... read more]a health issue for some of us. It should not be a money grab. Also the nightly turn down service was hit and miss (i.e. 3/4 nights did it happen)