Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(593 Reviews)

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Private  - 

Verified Purchaser

Holiday Inn Resort Aruba: Nice resort but didn't sleep

this was a nice family resort. the best part was the location and being able to walk to restaurants and shopping. arriving at the airport there was no transportation there to get us to the hotel when it was supposed to be included. it cost me $50 for a cab and i was given a hard time to get the bus back to the airport. my biggest issue was being placed beside a night club that played pounding awful music every night until 2 am so loud my room shook. when asked to move i was told they didn' [... read more]

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Private  - 

Verified Purchaser

Secrets Baby Beach Aruba: Exceptional Customer Support

The resort was amazing, as Secrets Resorts always are! However, I am posting an example of their exceptional customer care. On my final day, I suffered a medical emergency and the care that I received from the Conceirge was incredible. Berleane, from Conceirge, came with us to the hospital, arranged the visit to the pharmacy as well as the taxi back to the resort. As a result, we missed our scheduled flight and Berleane helped us through the entire process of rebooking and all of the ridiculous  [... read more]

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Private  - 

Verified Purchaser

Privada Stays: Great place. Great stay!

Very nice hotel! Clean,Great location, friendly staff. We enjoyed our stay at Privada Stays. It’s all ground level and very convenient for bringing stuff in and out. Close to Eagle Beach and grocery shopping.

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D.serbo  - 

Verified Purchaser

Eagle Aruba Resort and Casino: For all staff to Eagle Aruba Resort

We want to thank you to all the staff to eagle Aruba for very good service very patient and very professional very knowledgeable and helpful and very nice people Very clean hotel very beautiful view and very close to beach All the best for all of you and see you next year

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Private  - 

Verified Purchaser

Eagle Aruba Resort and Casino: Perfect location!

2nd time at this hotel and again it did not disappoint. We were close to downtown, restaurants and the best beach with designated chairs and palapas.Large suites and full kitchen. We love the supermarket close by and the drinking water is second to none. The slide at the pool is fun for all ages. The staff are very friendly. A plus is free laundry services. We can't wait to return.

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Rammer27  - 

Verified Purchaser

Secrets Baby Beach Aruba: Amazing resort!!

Rooms are great, grounds are beautiful and well keep,the food is so good,we ate at every restaurant and never had a bad meal,beach is a 2 minute walk and is gorgeous, snorkeling was great,gotta walk down to the boat and float down the chute,so many fish,pools are huge and no problem getting loungers.The staff is so good from the maids to the bartenders,all super friendly. I will be back very soon,cheers!!

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Private  - 

Verified Purchaser

Riu Palace Antillas: Very dissapointing location overall.

Very dissapointing experience for a 5 * location. I would say it's a 3* facility for service & food selection and quality. Service by front desk leaves a lot to be desired. Unhelpful overall. Never met or saw a Manager meeting customers or asking opnions the entire stay. The decor inside and outdoors were not inspiring. Especially the ala carte locations. The food selection and preparation not upto 5* level. The checkin and checkout process was a disgrace for a 5 * hotel. It felt like  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Awesome Resort

Well kept hotel Buffet and restaurants served awesome food Nightly entertainment was awesome, although did not care for the Karaoke night. Nor did the other guests given attendance was minimal. Easy access to downtown Walking distance to shops to the west.

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JamesB  - 

Verified Purchaser

Secrets Baby Beach Aruba: Disappointing

Grounds, public spaces, restaurants,food, bars, and rooms are ok nothing special . We were booked into Preffered Club Ocean View but were put in a regular room with garden View. When we brought it to their attention they said our rooms were not available. We booked in December and Secrets said they notified Sunwing on March 3rd. Not acceptable. We didn’t get into our correct rooms until our 4th day at the resort. No upgraded minibar or amenities as advertised. Zero drawer space for clothing  [... read more]

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JamesB  - 

Verified Purchaser

Secrets Baby Beach Aruba: Disappointing

Grounds, public spaces, restaurants,food, bars, and rooms are ok nothing special . We were booked into Preffered Club Ocean View but were put in a regular room with garden View. When we brought it to their attention they said our rooms were not available. We booked in December and Secrets said they notified Sunwing on March 3rd. Not acceptable. We didn’t get into our correct rooms until our 4th day at the resort. No upgraded minibar or amenities as advertised. Zero drawer space for clothing  [... read more]

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Hlsharpe  - 

Verified Purchaser

Riu Palace Antillas: great resort

the staff were lovely, food amazing, the pools lacked shade and chair space the evening entertainment was disappointing, 1. same two employees and no big shows, and 2. we are old. it was overwhelming loud in the room so we left. we would stay again

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Private  - 

Verified Purchaser

Riu Palace Antillas: Amazing, Clean Resort

Hotel was beautiful, helpful staff, food was incredible, lots of variety, very safe and friendly environment, fabulous beach ! Offering lots of excursions. Would absolutely recommend this resort to Family & Friends.

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Private  - 

Verified Purchaser

Eagle Aruba Resort and Casino: Great Resort - Perfect for what we needed

This hotel was fantastic. The rooms were very clean, the kitchenette was perfect to have some meals at the room. The location was great, just a short jaunt through another resort to the beach. The walk to the grocery store was so quick with the path nearby. We got 2 double beds instead of King size bed. They were a little small for my 6'5" spouse. Plenty of options for dinner nearby. Lots of parking if you rent a car. Enough loungers for everyone to snag. Common hotel bathrooms were super cl [... read more]

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Frankyperu  - 

Verified Purchaser

Divi Aruba Beach Resort: Still a wonderful venue

The hotel is updated and cleaner than before. However.., the service is not as I remembered. The cost is about 12% higher and the service about 14% lower than before. This I’d S our 4th trip to the Divi Beach all inclusive . Some of the bar staff were difficult for no reason . This was quite concerning as we only visited them once or twice per day. Room cleaners were excellent

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Private  - 

Verified Purchaser

Eagle Aruba Resort and Casino: Great resort

Overall a great resort. It’s a little further out of the typical “hotel district” which for some is a plus or a negative. The pools were very nice. The two restaurants on the resort were mediocre but there’s a fair amount of options walking distance. The beds weren’t overly comfortable and they didn’t give us the type of room promised, but overall the room was pretty good. Staff are friendly and helpful.

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Private  - 

Verified Purchaser

Riu Palace Antillas: Great Resort

Great location, great food and service. Friendly staff, very clean, close to shopping and water sports. Casino on site, local buses ran directly to downtown, very safe. Taxis readily available. All in all a great place.

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Private  - 

Verified Purchaser

Riu Palace Antillas: Great resort

Awesome resort - everything perfect and first class except for dinner reservations at the a la carte restaurants. Riu needs to revamp their process for dining in their restaurants and avoid the 5:00 pm lineups for non-elite guests.

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Private  - 

Verified Purchaser

Riu Palace Antillas: Just Ok

Beautiful grounds, pool and room. Friendly staff but reluctant and nervous management, liability averse when we let them know of a food poisoning incident (these things happen). Tried to persuade us that we had a virus which it wasn’t. Four days later they sent crackers and Gatorade to our room, presumably as some sort of regretful acknowledgment. Totally missed the mark. Food otherwise was of good quality. Pool room etc very good.

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Private  - 

Verified Purchaser

Privada Stays: Privada Stays

We loved Privada Stays as it has only 49 rooms. It would be great to have a car but we chose to use taxis. The service was great and all so very friendly at the resort. We will definitely return again.

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Private  - 

Verified Purchaser

Privada Stays: A real vacation at Privada Stays-Aruba

Wonderful,Safe,Helpful Private paradise Clean, Most comforted Beautiful Pool Excellence Close to eagle beach Great place to Vacation!!!! Compfy bed Best sleep! 100% great place to stay Fantastic vacation

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