Blue Bay Grand Esmeralda: Find another place to go

So out of 10 I would give this place a 5. When we first arrived the lobby is ok , although in daylight it is a bit beat up . We were given a room in building 8 which was pretty much the furthest away from everything . That’s ok , we just wanted a quick trip in the sun . I did read the reviews before so I knew that this wouldn’t be a newly renovated room but it was in rough shape . It was all stained yellow around the toilet , and the room had a terrible mold smell .. overpowering . We went and a [... read more]sked for a new room and were taken to building 6 . The room was cleaner but still dated , but the smell was gone . So I’ll give the room a 6. Bed was ok , shower decent , the could use a few more plug in’s , there was only 2 in the room . The food was decent but nothing spectacular which is fine with me . The service in the main building buffet area was really good . The few el la carts we went to were poor .. it was the Seafood and steakhouse which was in the beach side buffet . We decided to skip the other el la carts because the food and variety was way better . The beach is terrible , they have this idea that all the good stuff should be put aside for the circle one upgraded customers . It’s weird , they want to be a five star hotel but they only have a few building and a small section of beach to appease these customers , and just leave the leftovers for the other guests . We got pushed into a time share like meeting that was only supposed to take 60-90 minutes and after 3 hours and us saying this time share isn’t for us I finally had to get up and leave . The sales rep told my wife I was rude and my wife informed her that we gave up 3 hours of our time and she wouldn’t take no for an answer. But we did get $150usd credit that we used on an excursion . The grounds are pretty nice , lots of potential and I enjoyed the walks , it’s a big place , but again it’s like living on the right side of the tracks on one side and living on the other side for the other . The beach I knew going in wasn’t going to be the best but it was small , the water dirty and rocky. The pools were ok but there wasn’t 1 swim up bar at any of them , and poolside service is non existent unless you are in the circle one club section . They have 1 store to buy things there but the prices are outrageous, ex $20 usd for 2 bags of chips All in all I think that even on a budgeted price you can find a better resort than this . Staff is nice but it was very underwhelming even with my open mind about what I researched about this place . Wouldn’t come back

Blue Bay Villas Doradas: Very nice resort

I enjoyed my vacation at Blue Bay. This is my first time at this resort on recommendation from a friend. The rooms were nice and the maids kept the rooms very clean and the fridge was always well stocked, clean sheets, and fresh towels daily. They also have two towels for poolside use in the room. The resort itself is a bit smaller, which is nice and is adults only. They have the two larger pools. One with a swim up bar. I spent more time at the smaller quiet pool, which was a very nice, at the [... read more] small pool they had self serve water and juice each day. The buffet was very good, lots of choice in food and desserts. They always seem to be slightly short of staff in the buffet restaurant. There is also a small two floor mall about a six minute walk. I believe I would go back there again.

Blue Bay Grand Esmeralda: Coming backkkkk

Second time here and second time in Mexico! We absolutely love this resort. Did not like how they sent a letter to my room no smoking on balconies. 10/10 otherwise Food always hits, Workers are amazing!! Staff always so nice to us. Do not go if you do not like wildlife. This is their home, do not wish death on them. They are so sweet the Coatis, and iguanas and such. Staff do their best so patrons aren’t bugged by them. But it’s their home remember this. Sad that the prices will be go [... read more]ing up due to Marriot Purchase, will most likely not be returning if too expensive but this is well worth 1200-1500 CAD for 7 days

Blue Bay Grand Esmeralda: Great 2nd experience

This was our second time.to Bluebay , once again grounds are still dated with leaks on building 4 but with that being said food was good , drinks were cold and staff was great. Great budget resort. We even made friends with one of the waiters and enjoy a day at playa del carmen with them. We will be back again in the future.

Blue Bay Grand Esmeralda: Nightmare

I would not go back to the Mayan... The coatis are everywhere steeling food right out of plate... Population of those things is totally out of control .... You can't sit outside these things try to get into your room.

Blue Bay Grand Esmeralda: Will not and should not recommend this hotel to anyone

If it was a five star hotel it downgraded to a three the transportation was terrible around the resort you had to wait for half hour to be picked up on the little shuttles. The food was mediocre and the beach was terrible. It was dirty. The water was disgusting. The only good thing was certain servers were great.

Blue Bay Grand Esmeralda: Resort experience

We recently stayed at this resort and had a mixed experience. On the positive side, the staff were all very friendly and the food was consistently good throughout our stay. However, our vacation got off to a rocky start. As soon as we arrived, we were pressured into attending a timeshare presentation, which ended up wasting three hours of our first day. It was not how we wanted to spend our first moments relaxing. The initial room we were given had a noticeable mold issue. We brought this  [... read more]to the staff's attention, and to their credit, they moved us to another room right away, which we appreciated. The resort is surrounded by lots of wild animals, which can add to the atmosphere for some, but might be a downside for others, depending on your comfort level. Overall, while there were some definite positives (especially the food and friendly staff), some unfortunate issues took away from the experience.

Blue Bay Grand Esmeralda: Extremely Disappointing Birthday Vacation

I had high expectations for this resort, but unfortunately it was one of the worst resort experiences I’ve had. We arrived after being up since 4:00 AM to catch our flight and reached the resort around 11:00 AM. When we finally got to our room, the lights didn’t work, making the room unusable. On top of that, the patio offered virtually no privacy, as it wasn’t properly separated from the neighboring room. As two young women traveling together, this made us feel very uncomfortable. After r [... read more]eporting the issues, we weren’t moved to a new room until around 5:00–6:00 PM. Instead of enjoying our first day of vacation, we spent hours waiting in the heat for a solution. The replacement room wasn’t much better. The bathroom flooded every time we showered, and the safe malfunctioned and beeped throughout the night. The beach was another huge disappointment. The water was full of seaweed and debris, making it impossible to enjoy or even comfortably swim. We actually had more fun leaving the resort than staying on it. To make matters worse, it was my birthday weekend, and nothing about the stay felt special. We were also unable to book à la carte dinners at reasonable times, even though the restaurants appeared to have plenty of empty tables. The servers were friendly and hardworking, but the overall customer service and management response were extremely slow and disappointing. Between the room issues, lack of urgency, disappointing beach, and poor dining availability, this resort did not provide the relaxing vacation we were looking forward to. I have stayed at many all-inclusive resorts, and this was by far one of the most disappointing. I would not recommend staying here.

Blue Bay Villas Doradas: Not what we spected

Honestly was not all inclusive hotel they preferred dominican people better they get al the right treatment we got bad room because we asked for 2 beds minimum bar only one night was free food wasn’t the best very limited drinks same no pops only Pepsi 7 up

Blue Bay Villas Doradas: Good resort

The resort has a beautiful clean and sandy beach. Food was good ( many choices). I truly enjoyed Candita's omelets served with a beautiful smile straight from her heart. Entertainment could be better. I truly advise to buy jewelry at the tables at the airport. The resort stores had them very overpriced.

Blue Bay Grand Esmeralda: Wonderful stay!

The room was comfortable and everything we could have wanted. The grounds were well kept and very pretty. The wildlife was not 'wild' but not approachable either. It was nice to sit out on our deck and watch deer, coatis and raccoons walking by foraging. The food was good but the staff were beyond belief exceptional. Virtually everyone employed at the resort is always smiling and helpful; they were a joy to be around. The resort was fantastic but a swim-up bar would have made it perfect!  [... read more]I love how their carts pass by every 10 minutes or so, and you never had to call them and then wait until they got around to fetching you. Would be happy to return! The one downside was the seaweed or sorghum that was rampant and stank up the beach. It is the Mexican government's job to clear it, and they weren't doing their job. According to the Internet, this has become an issue since the summer of 2025.

Blue Bay Villas Doradas: Good value, great food, and a relaxing low-season stay

We had an enjoyable stay overall and felt the resort offered good value for the price, especially during the first week of May when it was very quiet. The food was one of the highlights of our trip, with tasty buffet options, good à la cartes when available, and excellent grilled items. The beach was clean, easy to enjoy, and never too crowded, and we also received excellent service from Yulianna and the bar staff. That said, the resort could use some updates, particularly in the rooms and po [... read more]ol areas, and there were not enough umbrellas for shade at the beach and pool. Since it was low season, some restaurants, activities, and entertainment were limited and communication about cancellations could have been much better (when there were staff meetings being held). The room itself was clean, quiet, and comfortable, with working AC and hot water, so while the resort may not feel luxurious, it was still a pleasant and relaxing stay.

Blue Bay Grand Esmeralda: Beautiful stay at the blue bay grand emerald

Myself boyfriend daughter and my sister had a wonderful stay staff was perfect food was great only thing we where disappointed with was the beach you could not swim in the ocean as there was so much seaweed the walk to the lagona is about 10 minutes from resort beautiful I would definitely recommend this resort

Blue Bay Grand Esmeralda: Great plece

I travelled with family from may 3 to may10 . We had a great stay. The staff were amazing always there to help. The food was good and the drinks were great. The hotel is older and needs some updating. The beach was terrible you could not swim as there was to much sea weed. There is a luguna a short walk down the beach that you can swim. The is two large pools which are very nice Over all a great stay at the blue bay

Blue Diamond Wellness Resort: A place of rest

My husband and I spent a much needed week of rest at BD. We felt at home as soon as we arrived. The most friendly/ family-like staff, super spacious rooms, food to die for, peaceful atmosphere where resting is easy. The spa area was an unexpected treat (sauna, beautiful steam room, cold plunge pool…), as was the unique cenote which we swam in daily. This resort is a rare gem. Don’t let the fact of next door construction discourage you from going to BD, you only notice it at first, it does not [... read more] negatively affect the stay in the least. Highly recommended for those who are in need of deep rest, quiet atmosphere, and many special treats.

Blue Bay Villas Doradas: Would Not Come Back! Very Disappointed

Unfortunately, this resort was a major disappointment and did not feel close to a 4-star experience. I would rate it closer to a 2.5-star resort at best. The property itself is very dated, and many aspects of the stay felt poorly maintained. One of the biggest issues was the staff experience. Several staff members repeatedly hit on us throughout the trip, even after we politely asked them to stop, which made us feel uncomfortable rather than welcomed. The food quality was below average, an [... read more]d the liquor seemed extremely watered down. Our room key cards also stopped working almost every night, forcing us to constantly return to the front desk for replacements. The beds were very uncomfortable, hard, and you could feel the springs through the mattress. The overall atmosphere also wasn’t enjoyable for us. The resort catered mostly to an older crowd, and during our stay there were multiple loud arguments and fights between guests. Overall, this was not the relaxing vacation experience we expected, especially for the price paid.

Blue Bay Villas Doradas: Average

The resort was clean. We had great service from the front desk getting us into a room , even though had to be moved 2 times after. The buffet service lacked. We were lucky to be met when we entered and lucky yo have some one return to see if a drink was wanted. The entertainment was very scarce. The seating around the resort was limited and found that people left their towels so no one had access. Many times we had no where to sit.

Blue Bay Grand Esmeralda: Resort is huge

Overall our trip was good but we won't be back to this resort. We were in the furthest building from everything so it's a 10-20 min walk to the lobby, food, drink and beach. In the hot sun with no place to rest and little shade. The trolley car that makes a loop of the resort is inconsistent. Sometimes it would go by every 20 min and sometimes not at all for an hour. Our room was musty and clung to our clothes. The food was mostly good. The a la carte were excellent but the buffet was so so.  [... read more]Some dishes were great, others were inedible. Same with the drinks. Early in the day the drinks were great. The later it was the worse the drinks were. The bar staff were run off their feet and let syrups run out on the soda gun. The pools have no shade while in the water but do have some shade for loungers. However, the only way to get a lounger is to sneak a towel in the middle of the night on one. Don't worry about the No Reserving Loungers signs because they are just for show. The activities during the day can provide nice bits to your vacation. If you can find where they are. The nightly shows were good or terrible. Mexican night and fire show were excellent. Pop stars and Disney night can be missed. The sand on the beach was fine sugar sand. We didnt go in the ocean because there is currently a bloom of seaweed in the area and there were massive amounts in the water at the shore.

Blue Bay Grand Esmeralda: Not overly impressed .

Most of the staff is pretty good but everything else was we’ll be low standard. The food was average, the alcohol was terrible. It is old outdated and in poor shape. You get what you pay for with this resort.

Blue Diamond Wellness Resort: Incredible Vacation

This was a great resort, it was a quiet Zen like setting. We had a wonderful time. Best Food at any resort I’ve been too For me the highlight was the Staff, kind caring very attentive! We loved the walks to the beach and restaurants, although there carts to take you back and forth if needed. Our room was large and very comfortable!