Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

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Riu Palace Antillas: Good week!

Nice place, good food, lots of people but one should expect that in Palm Beach. The beach is very nice the boat traffic hurts the clarity of the water. Hotel service was very good. Staff are very friendly and happy. Overall very enjoyable!

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Sue  - 

Verified Purchaser

Riu Guanacaste: Unforgettable Stay at Riu Guanacaste -Costa Rica

What an incredible week at Riu Guanacaste! From the moment we arrived, we were surrounded by beautiful scenery, warm hospitality, and the natural beauty that makes Costa Rica such a special destination. The resort grounds were absolutely beautiful, lush, tropical, and exceptionally well maintained. There was always something to admire as we walked around. The restaurants offered a great variety of food, with something for everyone, and we thoroughly enjoyed the dining experiences throughout o [... read more]

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Private  - 

Verified Purchaser

Riu Ocho Rios: Amazing resort¹

It's our fourth time in this resort and we're very happy with our vacation. We personally like everything in this place, room, beach, restaurants ( we use mostly buffet, but went in steak house for my birthday) We already booked our next vacation in April, can't wait.

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Private  - 

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Riu Palace Mexico: Amazing resort

The newly renovated hotel met all our expectations. The rooms are beautiful and we were so pleased that Riu finally overhauled all food menus- we totally enjoyed the Italian the best. The grounds are beautiful. Only complaint is that Riu are catering to Elite not loyal guests who have been part of the Riu family for many years.

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Private  - 

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Riu Palace Cabo San Lucas: Amazing Resort without a beach for swimming.

Grounds, pools, rooms, public areas are exceptional well kept and are being maintained 24/7. However the food is the same everyday. All varieties are being repeated daily which is not acceptable. The beach is not suitable for swimming.

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Poppa  - 

Verified Purchaser

Riu Palace Baja California: Alarms

Everything went very well until 3 am the emergency alarms went off. I am a light sleeper so I never got back to sleep. Not just once but 3 times over the week we were there. Always in the early hours of the morning. Was very upset by this. No apologies were made to anybody from our group. The flight home was messed up, we were told our flight was delayed so we wandered around only to find out it was a mistake and had to run back to the gate to board. The landing back in Toronto was so hard a [... read more]

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Private  - 

Verified Purchaser

Riu Latino: Great Resort

First time staying at a Riu resort and it was excellent! Food at the buffet and the restaurants was above par. Cleanliness of the resort was incredible. Special thank you to Alexis, one of the servers at the morning and afternoon buffet. He was always so smiley and helpful. Great mixture of quiet places and party places for everyone. Only change would possibly be a large “no smoking” area on the beach.

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Ray G.  - 

Verified Purchaser

Riu Latino: A definite "will go there again" resort

I'll keep it point form: SERVICE & STAFF: Friendly, helpful, and happy to serve. FACILITIES: Exceptionally clean, spacious room with comfortable bed, Ocean View really means Ocean View. Mini bar and coffee in room well stocked regularly. WASHROOMS: Uncannily clean - it was almost weird. Have never experienced such detail to cleanliness. There aren't enough of them though and sometimes there are waits (especially, the women) FOOD: One of the best resorts. Great a 'la cartes, [... read more]

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MDizzle  - 

Verified Purchaser

Riu Republica: Amazing Resort! Something for everyone!

This was our first time visiting this resort. To be honest we went in with mixed feelings. Although we were a little bit bored of other resorts that had a little bit less energy. We were a little bit afraid that the energy here would be a little bit too high. To our surprise, the resort was phenomenal. This resort is divided in a way that if you want to be in a high energy environment and party like you're 21 again, no problem there's a place for you. However, if a little bit later you want to r [... read more]

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Amazing Experience minus the "double beds"

The resort was amazing, food, entertainment, pools and amenities were phenomenal. The staff was great and very helpful. I have no complaints other than the double bed sizes for the family rooms. They are European doubles and you can hardly fit two people in a bed. They need to be using queens so people can fit comfortably without risk of falling off the bed while turning over. Rooms should not be classified as for families with this bed size. Regardless of the pull out bed.

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Lisa  - 

Verified Purchaser

Riu Palace Mexico: Exceptional

Love this place! Been there 4 times now, and the food, staff, cleanliness, comfort, entertainment, and beauty of this resort is spectacular. Had the unfortunate experience this time of arriving at their grand opening after renovations to encounter unfinished work and was not expecting to endure constant noise, unopened restaurants, and false overhead warnings. Unsure if I can blame them for this inconvenience, because it is a wonderful place.

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Sarah Martin  - 

Verified Purchaser

Riu Reggae: Would not recommend this hotel

The rooms overall were the best thing about this resort. Beach and the water was amazing, the pools not so much. Food was not great had better food at the Montego Bay resort. Entertainment was OK I'm not a good judge of this just what I heard from others. Some of the staff were amazing and others were so rude but I find this at all resorts. Special shout out to Santiago who was our waiter in the morning at the Buffet he was so kind and thoughtful he was the best part of the morning. I  [... read more]

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Private  - 

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Riu Palace Pacifico: My fav resort

Resort is always clean, everywhere. Food is better than most similar priced resorts. Staff are awesome, always friendly and helpful. Rooms are nice, with liquor dispenser. Its a nice quiet relaxed resort, not a loud noisy party resort.

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Private  - 

Verified Purchaser

Hotel Riu Plaza London Victoria: Very nice hotel.

Perfect area very close to the tube Rooms were very clean Service was great Check in and check out was very easy Lots of restaurants and stores around the hotel. The buffet breakfast had a large variety of food. Never had to wait for a table. Service was great. Front desk always had someone to help you with any questions.

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Jesse  - 

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Riu Vallarta: Great holiday

Nice place. Good rooms, great food. Beach and pools were nice. We went during low season and prices were great even though it was a tad hot we didnt mind. Sunwing, nexus and tripcentral did a fantastic job!

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Private  - 

Verified Purchaser

Riu Flamingos: Excelent Hotel

This hotel has everything you would want, even a water park for your children. The food is very good with lots of choices at the buffet and a- la- cart restaurants. The staff is very friendly and always ready to help. The rooms are fresh and clear with nice washrooms. Three pools and a very warm ocean. Please do visit with your family.

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Private  - 

Verified Purchaser

Riu Flamingos: Excelent Hotel

This hotel has everything you would want, even a water park for your children. The food is very good with lots of choices at the buffet and a- la- cart restaurants. The staff is very friendly and always ready to help. The rooms are fresh and clear with nice washrooms. Three pools and a very warm ocean. Please do visit with your family.

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Private  - 

Verified Purchaser

Riu Negril: Great Resort

Riu Negril was a wonderful resort. Very clean and great atmosphere. The food was very good and lots of variety Drinks were top notch. There were few things that were tough for us Too many stairs and also lots of walking to get to the restaurants. But overall it was great

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CGBarrie  - 

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Riu Guanacaste: Fantastic vacation!

This was our first trip to Costa Rica and are so happy we chose the Riu. Positives: - 45 minutes from the Liberia airport - newly renovated resort with spacious rooms and bathrooms - air conditioner in room worked very well - tons of poolside chairs and shaded areas - several pools - great water slides - poolside grills and ice cream shop - daily fridge refill of pop and beer - our room faced the adventure park so we were delighted to see several monkeys just outside our balcony dai [... read more]

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Private  - 

Verified Purchaser

Riu Palace Jamaica: Not a good hotel

They were closing for renovations at the end of August and they were just using out the stock they had. Fish was mostly tilapia. they just state Nightly entertainment with no other description. There was not much shade at the beach.

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