Melia Las Americas: Fantastic Stay!

This hotel and it's staff are just amazing. We are repeat guests and it gets better every time. We stayed at the Level on this trip and the accommodation was second to none. I love that it is a pet friendly resort and the pets that live there are well loved by staff and guests. The lobby is the coziest place and you will never have a problem finding a place to sit and relax. Staff work around the clock to keep the lobby clean and inviting The food and service at all the restaurants were simpl [... read more]y the best! Steps away from the ocean and free golf! What else can you ask for? I will definitely return to this resort.

Melia Las Americas: Beautiful Resort

This hotel was amazing. My friend and I had a regular room in the hotel. Did not see any need to book the Level, too many stairs. .Our room was spotlessly clean, lots of storage room and such comfortable beds. The air conditioning was perfect and our balcony overlooked the golf course/ Our room maid, Odalys, was excellent, supplied us every day with clean towels, clean bed linen and lots of water. Great to have a safe in the room. Big thank you to all the staff, they were so kind, happy a [... read more]nd could not do enough for us. To name a few, Julio, Cecilio, Dany, Yuslay (especially sweet) Guiseppi, Yanellis & Elizabeth at the front desk and the two "kids" I wanted to adopt, Laurie and Adrian, and the lady bar manager, sorry I can't remember her name. The food was very good, especially the omlettes in the morning, and of course the bread and the ice cream yummy. The beaches were fabulous, lovely for going for a stroll along the water. Beach bar and toilets were convenient on the beach.The swimming pool was great, and not busy at all. Lovely to lie and relax and read your book. Being a cat person, I loved all the well groomed cats who were very well looked after, they loved to lounge in the sun. We had four meals at the speciality restaurant and they were delicious. Will definitely come back to this resort, The people have so little. We brought lots of stuff down for the staff and their children, and they are so grateful. It just breaks my heart with the situation at the moment, all the hotels closing and the beautiful people not being able to work and they have so little yet are so loving,

Paradisus Varadero: Overrated resort

I should have gone with very low expectations. Food was low quality and minimal variety. Room did not have hot water or all the toiletries. Room was cold with no heat. Internet was unreliable. Ants and spiders were crawling everywhere.??

Melia Las Americas: Love this resort

I had a wonderful time at Melia Las Americas. WE were originally booked for 14 days,however had to return 4 days early, because of ongoing problem with cuba having fuel shortages. The hotel did a fantastic job during our stay, it was my third time at this resort and I would certainly recommend it to anyone looking for a beautiful beach, beautiful grounds, and more importantly absolutely amazing staff.. They were wonderful event facing what they have to face, you couldn’t tell, always a smile o [... read more]n their faces. Not sure why below youre asking for my email when it was you who sent this to me by email??

Paradisus Princesa Del Mar: Great resort

Great place, amazing people, good food. The beach and water- I don’t have to say it as we should all know that Cuba has the best beaches and water! Good entertainment and a lovely place to escape and recharge.

Sol Caribe Beach: Nice Stay

Nice resort, aesthetically it's great everything feels new, rooms are nice and comfy for Cuban standards. Pool is nice and the beach is amazing. The only thing i would say is there is not much going on in terms of activities.. specially for kids. As for food, the buffet was okay. We booked the A la Carte restaurants but they were not nice, similar to the buffet and one of them was not even open when we showed up. Also, there are many bars but food wise, you only have the buffet, the bars/small s [... read more]nack bars don't have much to eat.

Melia Las Americas: The beach and resort absolutely beautiful!

I wanted to share my feedback about the stay Eliana arranged for us at Melia Las Americas in Varadero this February. The beach was absolutely beautiful — soft white sand and clear, clean water. It never felt overcrowded; there was always plenty of space and we could easily find available chairs and umbrellas. The same was true for the pool area, which was quiet and relaxing with very few people. Although the rooms are a bit dated and could use some refreshing, they were clean and had every [... read more]thing we needed. The hotel itself, however, was fantastic and very well maintained. The long terrace running the length of the property was impressive, furnished with beautiful seating and offering a beach view from almost anywhere. There was plenty of space for everyone to relax comfortably. We were pleasantly surprised by the quality and variety of the buffet food — there was something for every taste. There was also a wide selection of alcohol, including wine that was quite drinkable. The à la carte restaurants were good and reservations were relatively easy to get. Service throughout the resort was very good, and the Sunwing representative was especially helpful, patient, and friendly. From our perspective, this hotel offered more charm and better views than the other resorts along the same stretch of beach. Most guests seemed to be golf groups, since the hotel is within walking distance of the golf course. Entertainment was minimal during the day and limited in the evening, so it may not be ideal if lively activities are a priority. Overall, we would definitely return to this hotel and we highly recommend it. Thank you again for arranging a wonderful trip.

Melia Costa Rey: Third time's a charm!

For our third time at this resort we upgraded to a Level room. The rooms are the same as the regular side, but we had no direct view of the ocean, so we petitioned for another upgrade to oceanview and got it as a repeat customer. There was a travel advisory on (later upgraded to a warning) so the place was less busy than usual. The rooms are clean, the beds comfortable and the bathroom well appointed - and it would have been nice to have some hot water in the shower, but it's Cuba. The reso [... read more]rt has new lounge chairs around the pools and the beach and plenty of palapas for shade. As usual the beach was spectacular, with people cleaning out any seaweed each morning. Food was great especially the Cuban a la carte (there was a lamb special) and of course the desserts were delicious and never-ending! The staff were amazing - they had heard the rumours of travel warnings and the oil embargo but carried on regardless. Many of them may not have jobs soon if the US actions continue. It was a little cool and windy for Cuba, so it was amusing to see our Cuban travel rep in a winter coat, complete with fur collar right next to Canadian tourists still in their bikinis desperately trying to soak up the sun while they can. Great for my tennis though.

Paradisus Princesa Del Mar: Total Amazing Resort

The best place ever. Totally relaxing place. If that is what your looking for. Food was great with no shortages. Our butler Melia was awesome and was always checking on our needs. The staff on this resort are the best always friendly and helpful. Can't wait till next year to return.

Melia Cayo Coco: Absolute Dream Resort

Our vacation at Melia Cayó Coco was absolutely amazing. The grounds are beautiful. The resort common areas, restaurants, pool area, bathrooms and bar areas are extremely clean. Rooms are cleaned daily. The staff are very friendly. The ocean is incredible. The food was delicious. Food is available 24 hours a day. There is nightly entertainment. During the day there is dance lessons, games, Spanish lessons, billiard tables, tennis courts. There are plenty of loungers both at the pool and on the b [... read more]each. There is a little library. You can be as leisure or as active as you choose. I can’t wait to return!

Paradisus Princesa Del Mar: Amazing resort

Are room was lovely outdoor shower all the staff are wonderful we loved the piano bar A wonderful holiday Been to Cuba many times and would definitely return to this hotel great entertainment and wonderful staff Highly recommend

Melia Internacional: Great resort

The resort was nice but as with many hotels in Cuba the rooms could use some upgrading however the beds were comfortable. Food at the buffets and Ala carts were very good. Very good variety of food and drinks. Entertainment was very good as well.

Paradisus Rio De Oro: Repeat resort for so many reasons and for you to discover!

Well I can certainly understand why this resort was named Paradisus. It is indeed a tropical paradise! The grounds are beautifully landscaped, showcasing nature at it's best! When you arrive at the front of the resort on the Royal Service side, you will be in awe of the spectacular view of the ocean amidst the lush vegetation and coral rock. The walking paths very pleasant to wander on. You could stroll through the Botanical Garden or take a guided walk accross the bridge to visit an ecological [... read more] reserve.The staff on both sides, Royal service and standard service were very friendly, professionnal and accommodating. We thoroughly enjoyed all À la carte restaurents. The food was delicious and masterly presented! We never had any food shortages at the buffet on the standard side. There were however no bananas and pineapple when we were there due to Hurricane Melissa that destroyed many plantations. However, plenty of fresh papaya, guava, watermelon, sweet potato, pumpkin and different fresh juice such as mango and many, many fresh pastries and ice cream for you to enjoy! There were however a few minor hiccups. The check in was a litttle confusing. Upon arrival from the airport, we waited for 30 minutes in the main lobby before speaking with the frontdesk and there was only a handful of us getting off the bus. After 15 minutes of speaking with the front clerk, she told us that we would get a shuttle to the royal service side. We waited another 10-15 minutes for our shuttle and upon arrival to the Royal side, waited a little longer. By that time, we were famished and tired. I don't know why, we were not asked as soon as we got off the bus, what service we had reserved and then go from there? The service provided after that was exceptional! The rooms on the Royal service side were very spacious. We were in the last building 9400. This building is just across from the path that leads to the private Royal Service Beach. If you want to get your 10 000 daily steps in, this is the building to be in. It is a little further away from the lobby, however there is a shuttle that you can request from your butler at any time to pick you up and drive you to your desired location. The outside shower was quite pleasant and it had a strong flow. However, when there was a downpour, we had to be mindful of the leaking bathroom window; for the bathroom floor would flood and it could get slippery especially during those nightly bathroom visits. The entertainment was top notch! We saw and heard opera singers, other talented singers, musicians and magic acts. The beach club staff was amazing, always wanting you to try something new: darts, learning spanish, dancing, history, tours around the resort, yoga, pickle ball, tennis.... We love visiting Cuba for the people, their culture and the beaches! We have met many return visitors at this resort and I can honestly say that I understand why!

Paradisus Princesa Del Mar: Just a little tired

The hotel is around 30 years old and is starting to show its age. We were there for two weeks and enjoyed our stay. Typical Cuba the food was sufficient but very repetitive with shortages starting to show, they ran out of white wine, Gin, Cola, coffee was Spanish not Cuban. We had to be moved from the first room they put us in on the royal side (7136) block as nothing worked, hair dryer, lights and plugs, the furniture was really beaten up and the view was of nothing! They moved us to 7242 wi [... read more]th a view of the pool which was better but still furniture was well worn or broken, some plugs worked, patio doors were damaged and didn't lock. The bed was comfortable and linens clean. The shower preasure was low and some days no hot water to shower in. The last day there we woke up to water pouring in around a ceiling light due to roof leaking. The grounds are very well kept and looks good but you start to see the flaws in the resort on the first day in. I'm sure there are worse resorts in varadero and unfortunately for the shortages we wouldn't stay there again. We love Cuba and have been there 9 times and love it. Shame it's being targeted by the Trump regime.

Melia Internacional: Great Resort !!!

I would recommend this resort 10 out of 10 for cleanliness. The staff were excellent. There was a wide range of food select selection. We were all really happy with the resort it was by far the best resort I have been to in Cuba.

Paradisus Rio De Oro: amazing hotel.

beautiful grounds garden but the bartenders very arrogant they always expect tips without doing a good job they make you they make you wait to attend you they talking to each other laughing and they ask you after 5 to 10 minutes seems like they`re doing you a favor and the food just warm never hot the worse worst experience ever had in Cuba and i was in royal service that is not worth the money was a bartender in the morning shit never smile if you ask him for something that the bar do not had  [... read more]he replies go and see the manger been rude like he does not need are business he does not have the attitude to serve guests in this hotel and some waiters to .i been 7 times in Cuba, 5 times in Varadero 2 times in Cayo Coco this was my first time and last time in Holguin because of some employees don't deserve to work there. and thanks for nothing i had work hard for my money when i was young. let them work hard to. they are not in vacation ,but they are their to serve us not doing a favor to us as clients...

Melia Las Americas: Making the best!

Cuba is definitely hurting and you can start to see if in the resorts and golf course. Just getting simple supplies for washrooms withing main lobby (ie. hand soap, toilet paper) seemed to be an issue for the staff. Overall the resort is a nice layout with beautiful views of the ocean. The beach is nice but the maintenance of cleaning up the seaweed was bad (some guy drives a tracker sort of dragging and mulching up the seaweed so it never if all that nice to walk on. The water is nice and did [... read more]nt have seaweed floating in it. The week we were there it was chilly and extremely windy so in the week we were there, we went in water once. Even the pools which looked nice didnt have anyone in them due to temp. The golf course needs some real care but the workers are too busy selling golf balls vs working. They only cut greens once (maybe twice) during week. They are short on machinery and don't seem to be in a rush to replace them. The carts are ok but they are definitely short of them and staff was saying management wasn't being quick to fix or bring new ones in. The tees had very little grass so most tees were simply sand. Fairways were ok but very dry. The greens were running really bumpy and slow. But you have to remember you are in Cuba. Advertised as golf included but at $44USD per player, this equated to $130 CDN for 2 of us each round. They should simply state that as the cost as you cant walk. The food was surprisingly really good with lots of variety. Beer and wine were enjoyable. The specialty restaurants were a nice break from Dining hall. Most people that we met that had the LEVEL upgrade didn't think it was worth it. Our room was very nice and clean. Showers were always with luke warm water. Tipping was crazy. It seemed (although not mandatory) that people were tipping for every drink, every meal, every visit to the grill, guys getting carts ready, etc. Did make you feel guilty when you didnt tip. Staff was very grateful when we left clothing items for them (eg. windbreaker, golf cap, couple dresses, etc. For the price it was good but need to manage expectations.

Paradisus Rio De Oro: Lovely Resort, Incredible People

The resort was lovely, not too big or small. The grounds were lovely, especially the incredible sandy beach. What really made the trip special was the staff, Alex and Luis from the animation team, and Leo and Marise from the pool bar especially. Incredible effort was put into providing a variety of dishes with limited resources; many options are available, even for picky eaters.

Melia Jardines del Rey: Surprised this hotel was recommended by Trip Central

I had low expectations going to Cuba however the stay exceeded those low expectations 1 Towel in room despite asking staff for additional towels. Repeated daily staff was not helpful rooms were not clean limited food with extremely long wait times for cooked meals - 30-45 mins flat draft beer - had to buy canned beer closed pool bars had to walk across the resort to the lobby to get a drink Buffet was better then a la carte and that says a lot as the buffet was horrible Sewers overflowin [... read more]g walked in feces and toilet paper First time on vacation that I was counting the days to go home My trust for trip central has gone down

Melia Las Antillas: Amazing resort and great staff will definitely return

Beautiful resort friendly staff lots of great food and very clean will definitely return there was no shortages on anything cannot wait to return the snack bar had always lots to choose from buffet lots of selection and la carts are amazing if you visit Cuba make this your first choice