Viva Miches by Wyndham: Do not rely on the photos!

This resort is a 3-star at best. While it is fairly new, it disappointed in many ways. We are both seasoned travellers in the Caribbean and would say that it did not meet expectations overall. The food quality was basic at the buffet. The a-la-carte restaurants were disappointing as most dishes were sub-par. The beach had no seaweed which was a bonus, however it was not very clean and the ocean water was murky. The pools at the resort had insufficient filtration and looked filthy. The room wa [... read more]s basic but very clean. The cleaning staff was efficient but would refill our used towels. The mattress was comfortable. We find it unacceptable for a resort to run out of rum, especially given the status it gives itself. If you are a coffee connoisseur, you may be disappointed with the Miches Cafe. The entertainment was mainly for children as it was targeted to Latin Americans who are often on vacation during this time of year (mid-September). We were pleased to see the resort’s initiative to reduce plastic waste - be prepared to carry your own water bottle and to refill it with the dispensers in the hallway. The Viva staff will undoubtedly chase you to attend their members’ meeting to sell you an upgraded status on your vacation.

Viva V Samana by Wyndham: Not so amazing resort

Boring... Nobody understood english.. Hard to find something to eat... Food was not so great... Wine was even worse... Will not recommend this resort! There was very little shade by the pool...my shower leaked all over ...

Viva Heavens by Wyndham: Impressed for First Stay

My friend and I booked this resort for our second trip to the Dominican Republic, hoping to explore a new area after a great previous experience. We knew the pool was under renovation, but as neither of us are "pool people," it wasn't an issue. The resort's smaller layout was charming, and we loved the 10-minute walk to the beach, spotting turtles, birds, and fish along the way. The beach itself was lovely, with plenty of lounge chairs, and we especially enjoyed the wood-fired pizzas and diverse [... read more] drink options at the snack bar. The animation team kept us entertained with a variety of daytime activities on the beach, from darts and Zumba to mixology classes. The food truly exceeded our expectations; we tried all the à la carte restaurants, with "The Blend" being our favorite. The buffet had a wide selection, including a fresh pasta station and an egg station. We found a creative workaround for the lack of a toaster by using the panini press for delicious grilled cheese sandwiches. Our room met our expectations, and we appreciated the eco-friendly touch of a large refillable glass water bottle instead of plastic. This commitment to sustainability was evident throughout the resort, with reusable cups, paper cups, no straws, wooden stir sticks, and large pump bottles for toiletries. The nightly entertainment was a pleasant surprise, featuring engaging dance shows, karaoke, and even a talented magician. Overall, I was very impressed and plan to return to this resort in the future!

Viva Azteca by Wyndham: A little piece of heaven!

I honestly can’t say enough good things about Viva Azteca. This resort was exactly what I needed. From the moment I arrived, I felt a sense of peace and relaxation that stayed with me throughout my entire vacation. The resort itself is absolutely beautiful. It has such a lovely, laid-back atmosphere, and there was something about the whole place that just made it easy to slow down and enjoy being there. I felt peaceful. I felt comfortable. I really felt like I had gotten away from everything fo [... read more]r a little while. And the food was fantastic! The buffet had lots of choices, but the à la carte restaurants were the real highlight. I was genuinely impressed by the quality of the meals. We had some wonderful dinners, and each restaurant had something different and delicious to offer. The staff were friendly, the grounds were beautiful, and the overall atmosphere was just wonderful. It wasn't a huge, overwhelming resort, and I really appreciated that. Everything felt manageable and relaxed. If I had to mention one negative, it would be the pool area. There were times when kids and adults were throwing balls across the pool from quite a distance, and unfortunately there wasn't always much consideration for the people around them. If you were trying to quietly relax in the pool, it could be a little frustrating. But honestly? Even that was something I could overlook. There was just so much more to love about this resort. I came home feeling like I had truly had a vacation — not just stayed at a hotel. Viva Azteca gave me exactly what I was looking for: peace, relaxation, beautiful surroundings, wonderful food, and a chance to empty my cup and just enjoy myself. I would absolutely return to Viva Azteca, and I would happily recommend it to anyone looking for a beautiful, peaceful and relaxing getaway. ❤️?☀️

Viva Miches by Wyndham: viva Miches bt Windham is a superb resort.

Viva Miches by Windham is very good. we have no problem for the room, spacious, clean, food, lot of selections, crew are very polite, pools are good, beach calm, no big waves. My wife and I was happy. I will recommend this resort to my friends

Viva Heavens by Wyndham: Had a great time!

Wonderful staff very friendly and accomodating. The food was good lots of variety, amazing beach was the best part of our stay. They should invest more in infrastructure, the rooms need some renovation.

Viva V Samana by Wyndham: Amazing resort

Excellent resort better then Punta Cana. Food, Beaches were great. The service was good. The few bad things were the workers were very poor in English. The shows were terrible. But overall excellent resort.

Viva Heavens by Wyndham: Very good overall.

Good hotel, nice beach. The food was very good and the staff are friendly and engaging. Beach lacked a bit of shade. Rooms were not bad, lacked a bit of furniture. Would definately strongly consider returning.

Viva Heavens by Wyndham: Needs work to be a 4 star

Beautiful grounds, food ok, drinks very disappointing, staff was average some just seemed miserable, requested king bed was given 2 queens on ground floor, room not very clean when we checked in, absolutely no where to store your clothes or hooks in bathroom

Viva Tangerine by Wyndham: Not Good

Sent to West Jet still Waiting for reply This is my second time at this Hotel I was there the same time last year and had nothing but praises for the hotel, the service, the rooms, the grounds and the food was great zero complaints other than the lack of shade around the pool. This year was a disaster from the start my wife has mobility problems and can not walk stairs she had both knees replaced so walking is limited, our travel agent explained in our booking that we needed to be some were  [... read more]that has no stairs or a elevator. Upon arrival they had us on the third floor and the elevators were out of service, they then put us in a room in block 11 that was on the ground floor further from the amenities that we expected after they offered to change rooms the next day. That night the head board of the bed came down on use in the middle of the night and water flooded our floor, this room was in need of repair. the next day they were unable to find us a room and asked us to stay in this one more night and they fixed the head board and some of water from the air conditioner. At 8 am the following they asked use to leave the room so they could get it ready for other guest. They said they would have a room by 5pm. To recap day three of my trip suitcase unopened, not yet in a room. At around three pm I went back to the front to see if a room was available and check on my luggage which was in storage at the lobby. I finally got a room 4007 which was a nice enough room and we were satisfied with it until the next morning the toilet was not working and made gurgling sounds all night long after reporting the problem with the toilet it did not get fixed for three days they kept saying they would send someone I had been to the guest services at least five times over the toilet issue at one point the person at the counter said they were in the room as we were speaking, so I went to the room and no one was there I then asked to speak to a manager I did not appreciate being lied to, they assured me someone would be there shortly. You must realized we were using the lobby toilet, although they were not available at all times do to being closed I believe they were being painted. My toilet was fixed and worked fine for out last 4 days, Except when I come to my room to check the toilet my floor was flooded with water and when the maid made the bed my blankets were touching the floor and had suck up the water and my bed was soaked, the front desk said I needed to keep the door closed to prevent the air conditioner from leaking on to the floor. I believe it was the plumber abd maid that left the door open when they were there as we always keep it closed. We had a good time for the last few days of our trip but I am very disappointed with my first six days of the trip. Were I spent most of my time waiting to getting a room and repairs done instead of enjoying the trip. I find this year the resort catered more to the “elite guests” giving very little attention to regular guests and not having any type of shade. I witnessed an issue with a woman and her handy-cap daughter, there were no chairs on the beach so this lady let her daughter cross the rope into the section for the elite guests and sat in the first chair. The security told the mother her daughter could not sit there being she was not an elite guest, there was no one seated in the area and and she was surrounded by 10 empty chairs. Security contacted the manager and he said she had to move or they would be kicked out of the resort. In conclusion this trip and the services of the Wyndham Group has declined from 1 year prior. All the travel I done this was the first time, return guests were not recognized.

Viva Miches by Wyndham: Wonderful resort

The property is beautiful, the staff are amazing and all of your expectations will be exceeded. The rooms are so comfortable and spotless.The food is delicious and the a la cart restaurants are outstanding.The coffee shop makes a delicious cappuccino. You will enjoy the cats living on the property.

Viva V Samana by Wyndham: Beautiful Beach Experience!!

We stayed at this resort the week of May 9 to the 16th. The resort grounds were very well kept clean. The beach is one of the best I’ve experienced the convenience of the beach bar restaurant and washroom facilities close by made it much easier to enjoy the beach as much as possible I also appreciated the Butler style beach service we received for drinks The pool was kept clean. The fact that there was no pool bar was a plus in my eyes. There were many activities to try during the day without [... read more] pressure, which made it even more inviting The food in general was good. A lot of selection croissants were to die for the 24 seven bar at the lobby was well stocked with snacks, coffee tea, and the bar staff were very friendly. Entertainment was music themed all week long and quite enjoyable fantastic service was given at the three à la carts food was well presented and fresh Steak was by far the best I’ve had on the island We travelled with Sunwing overall our representative Maria was very friendly and helpful. We were able to contact her using WhatsApp, which was convenient. overall I would return to this resort. But would also like to see improvement on the following. Service in general, especially at the buffet was lacking we had to make eye contact and ask for service most of the time, but when we did get it, it was good that went for all the staff in general. Also, there was a timeshare component that we agreed to explore I appreciate and understand wanting to draw up business, your asked to join a session for an hour and then it ends up extending to close to three I think maybe the approach could be different and after the first hour and if the answer is no then the answer is no

Viva Tangerine by Wyndham: Amazing!

Wonderful in absolutely every way ! One suggestion...would love to see the night shows but please have them start earlier for many of us older folk ...they are too late .?Loved the Horse on the Beach and the little shops in Caberate !

Viva Heavens by Wyndham: Good resort

Hotel was nice, rooms were clean. Bathrooms need some upgrade, grounds were kept clean, balcony would have been nice but for 80 per night not worth it, staff friendly, food good, entertainment good. Hesitant on giving bacon as they hide it i thought was a bit much. Speedy & Waldo the entertainment know how to get people moving.

Viva V Samana by Wyndham: Disappointed

Just returned from this well manicured property. The beach is beautiful and the pool area is nice. The food quality and service was lacking attention and organization in the buffet, especially in the morning. We waited 45 minutes one morning for coffee. The service in the buffet in the evening was much better. The snack bar food was good if you managed to get there when the food was prepared otherwise it was left there for hours. The bar tenders provided great service and drinks. The daily a [... read more]ctivities were great , but the nightly entertainment was lacking. There was diffently a language barrier in just about all areas, except for the viva club recruiters. They had no problem speaking English and would constantly harass you.

Viva V Samana by Wyndham: Relaxing and Intimate

We are regulars at this resort and love the feeling of coming home every time we visit. From Edwin and Adonis and Henry in reception to David & Patricia in lobby bar - you are treated like family. Of course you have Gabriel and Carlos and Alexander in the Fusion to make every meal special. Ariel and Michael and Raphael in the Animation team are always there to entertain. Rooms are great - food is amazing and drinks are perfect.

Viva Maya by Wyndham: Wonerful resort!

The food was excellent, everything was clean. Great pool, friendly staff, plenty of beach chairs under palm trees. There was a quiet adult only pool area with hammocks and jetted tub. Excellent evening shows.

Viva Maya by Wyndham: Beautiful Grounds

This resort is pretty cute. I don’t like modern or fancy and so this fit the bill for me in terms of authentic Mexican feel. Very enchanted and cute. Wifi sucked. Our room had the worse connection. No sweet spots at all unless you sat on balcony. Our room was an updated one and we liked it. Be warned there’s no elevator. We didn’t mind the steps but it’s something worth mentioning. The staff is lovely so sweet and friendly. Which made it a pleasant stay. Be warned there’s no bottled water in the [... read more] room. They have a pitcher where you take to the filtered water station out the room. At first I was quite bothered by this but after purchased bottled water we just filled the bottles. The food oh the food. It was lacking. If food is a big deal then this isn’t your resort. Miramare by far best restaurant followed by Mexican restaurant which was quite lovely as well. Buffet sucked. If you’re into bacon there wasn’t as they were always out. Snack bar was fun. Lots of variety for a snack bar. Again, food isn’t their thing but for me everything else made that not matter for me. Beach was beautiful. The seaweed was an issue but not their fault they did their best to clear it up. Pool was fun if you found a spot. I think this resort was quaint and fun and aside from the food which I didn’t really care too much yes I would absolutely good back

Viva Heavens by Wyndham: Amazing Resort!

Second time I've been to this resort "solo". It has everything I was looking for. Smaller resort, very clean, great selection of food, close to the beach. Close to airport. It has security on the resort and at the beach. They are so accommodating and provide excellent service!

Viva Tangerine by Wyndham: Is there a negative star option?!

Let me preface this by saying I have stayed at multiple 2-star resorts in Cuba. Which is a -10-star resort everywhere else. I have had zero complaints. And would return in a heartbeat and I sure hope to some day. I am not bougie, my expectations are low, I have an open mind. With that being said...... We arrived at 10:00am Sunday morning, not one lounger anywhere. Not enough loungers at the beach or pool. No umbrellas or palapas. When I asked about umbrellas they said they don’t like to [... read more] use plastic, as I am sitting in a plastic chair at a plastic table. I have seen pictures since of other Viva resorts that ALL have umbrellas made of plastic. So along with 60% of all the other people - you are constantly trying to move your highly sought after lounger into the shade. The beach is a lounger maze, as well as pool side. Not enough chairs at the one and only bar/sitting (1) area. This is very loud since it is where everyone congregates. The line ups can go from 5 to 20 minutes. The lay out is awful. All very enclosed. At the bar there are tables and chairs but going around the corner there are maybe 10 comfortable chairs in a C format behind the main bar area. Then back outside where there is no seating. There is a very small bar by the pool, beach side. There beer is run through a cooler with ice (warm still), if they have a keg at all and honestly it hits your nose long before you take a drink, not good. They run out of coke first thing. Everything is kept in the sun. Cappuccino is available at the same bar (1) area at 8:00am, not a minute before which is wonderfully inconvenient since you must be up at the crack of dawn to be able to scoop a lounger. The coffee is generally not good. Very watered down, with sludge in the bottom which doesn’t make much sense, but the resort workers have nailed it. I had a mouth full of glass in one cappuccino – no one seemed to care. In the mornings, it started off you could self serve coffee to the left of the bar area, then on the counter at the bar, then poof no self period option period. So, you had to go into the buffet and chase someone down to get coffee because there is also no self serve option in there either. We were traveling for my birthday as well as my boyfriend’s (boyfriend is 6’2”), while on vacation, not before, not after, both of us were celebrating birthdays on this trip. Upon checking in I requested an upgrade, a bigger room, ocean front, second floor, any of the above. I also emailed requesting an upgrade (and how much it would cost) twice before we arrived. On a side note, my mother has worked at Wyndham Hotels for 25+ years, my father also works at Wyndham, for 20+ years. They have never traveled to a resort, received a resort perk of any sort, ever. She also reached out to the resort group asking for a perk/upgrade for our birthdays, something, anything. We received nothing. Our first room was postage stamp size; you had to do the trailer shimmy to the other side of the bed. No where to put luggage, we both traveled with full sized luggage as well as carry on luggage and back packs, we stayed 2 weeks. No dressers. The had a 2-door built in closet. One side was shelving, one side was hangers, under the hangers was a shelf with the safe on it. Oh, you have full length dresses? They shall be bunched up on top of the safe. We didn't even have a chair in our first room. Our room(s) were in the septic field. The smell was horrific. Our room was on the first floor, you couldn’t go on the patio because the bugs, oh the bugs everywhere and if you did manage to get out there to put your damp clothes to dry well then, the feral cats slept on them, and you couldn’t wear them anyways. We had no hot water, which Caribbean I get it, just take note. House keeping would come in the morning take all your towels and bring you towels again between 3-4:00pm. So many times, we would be ready to wash the beach off and you would have to call or go hunt down some towels. I was down at the front desk the same day we checked in requesting an upgrade, to be moved, somewhere. I was told to come back tomorrow at noon, and they would show me a different room at $20 per night/per person. The new room was bigger, partial ocean view (if we can call it that). Talk to front desk again to negotiate. Back and forth, back and forth, was told cash only so he wouldn’t have to ring it in (I know where this is going) finally agree on a price. It started at $480 ($20 per person/per night = 12 nights) we got him down to $300 total, fine, let’s do it. I ask how much in DOP, he gives me a number that is higher than I expected (I changed money in Canada before leaving). Turns out he we are negotiating in USD, I am Canadian, my passport that is in front of him is Canadian, I said I was paying in DOP, why would I even have American? So that was the end of that. We did not request anything else from Alfredo at the front desk. On day 8 when I learned nothing would come of requesting a room change, I reached out to Nexus/WestJet and asked to be moved from Viva Tangerine to anywhere else. And let me tell you how quickly things moved from that point on was wild. We were moved into a room with a separate bedroom, still tiny closet that would not accommodate dresses. Second floor so we could use the patio which was nice. And enter stage right = Cockroaches. Big ones, little ones, All the cockroaches. We had none in the first room. The AC would not shut off, you could turn it down, but it just kept going. The beach wasn't swimmable 92% of the time. The wind at the beach is a solid 40-60km/h every single day. You are being sandblasted at all times. The peddlers on the beach are terrible, same one’s day in and day out. They take loungers, put their wares on them and then when pretty girls are down at 11:00am looking for loungers they receive the ones being held by peddlers. At any given time, you have one or more within 10 feet of you, all day, every day. And wildly expensive, $25USD for a bracelet from China, $50USD for 2 French braids. Wild. They have “showers” at the entrances back up to the resort, but it’s a dribble and not accomplishing getting the sand off you. The pool was cleanish – until about 10:00am and then it got cloudy, every day. Not a pool I am getting into. One day someone put a dirty diaper 2 feet from the pool, in a busy walking area, that sat there for more than 5 hours. People walked around it, including staff, now I know it is not their job to pick up after ignorant guests BUT it does need to be picked up. Public washrooms in the “main” area are not well maintained. As these are the only washrooms that anyone knows how to find. In the ladies you will never find paper product what you will find is a very potent candle, only 2 stalls and toilets that are clogged daily. Outside of the washroom 10 feet is customer service, she has a radio and will have someone restock it, if you let her know. If you don’t like smoking this one isn’t for you. I had someone vaping next to me in the buffet, at her table. As someone that smoked/vaped for 20+ years I can tell you that is a big no-no. Do better lady. People smoke next to the signs that say no smoking, no one enforces it, anywhere on the resort.