Bucket list - Dream resort!

This was a 2 week trip for my 86 year old parents. They used to snowbird every winter ( first to Mexico then the US) but things changed and haven’t been able to go anywhere for years. Huatulco was on their bucket list and they’ve been longing for the sun, beach and ocean. I selected Dreams because there is elevators and the resort is located very near the beach. No need for carts to drive you to the beach. They came home having had the best 2 weeks ever. To say the staff was caring and attentive [... read more] is an understatement - my folks felt they were treated like royalty. The food was amazing, the ate dinner at one of the restaurants most night but said the buffet was also excellent. Every need was attended to quickly and with kindness I highly recommend staying at this resort.

Lovely beach, lovely resort

We feel very lucky to have stumbled across this resort on the trip central website... We are a family of four and used many of the amenities! but every day we were back on the gorgeous beach at some point, with its perfect sand and nice waves and protection from the small island...super beautiful and relaxing. From beach volleyball to paddleboards to small sailboats, there's something for everyone who wants to play by or on the water! Picklebar courts were discovered too late! The rooms w [... read more]ere nice and clean, with excellent cleaning from staff. The beds were pretty comfortable and the bathroom well appointed. The food was a nice mix although the week we were there, there were several banquets so the chance to explore the different restaurants were limited. Highly recommend the coffee bar!

Fantastic Resort

The room we stayed in was a little dated but we had a fantastic view! The beds are very comfortable. The choice of restaurants is very good. We loved Oceana and Seaside Grill. The pools are amazing! The beach is amazing, and the ocean water is clean and warm. We did a spa treatment (hydrotherapy and then a massage). Very nice! As expressed by many reviewers, the staff at this resort are amazing.

Good Resort

Good clean grounds and rooms. Beach is good and clean. Food was great except for Xmas. Check was bad but was for good for others. I will return but unsure when because direct flights. Ala cartes were good except for one.

Great Resort as usual!

This was our third time to Dreams, Huatulco and as usual the grounds, rooms, and staff were fantastic. We plan on going again! The Oceania Restaurant was our favorite and we enjoyed breakfast and dinner there most days. Overall, the selection at the buffet was not as good as it has been in past years, but the staff was great. The golf course was not open, it has never been open on our previous trips, as far as I am concerned, it does not exist and will never influence my decision to atten [... read more]d this area. A very special thanks to the Oceania Manager (Guillermo), Oceania Waiter/Comedian (Angel), Lobby Bar Manager (Omar), and a fantastic day server around the pools (Primitiva "Primie"), they made our stay...thank you!

Fabulous resort!

We absolutely loved this resort. After a horrible experience in Puerto Vallarta last year, we were looking for something new and decided to try Huatulco. We could not have been more impressed. The resort is smaller than some of the neighbouring resorts, but everything about it was fantastic. The restaurants were great - the food was varied and tasty - even the pickiest eater would be able to find something that they enjoyed. The staff were phenomenal - every single person we encountered wen [... read more]t above and beyond to ensure that our needs were met. The are 6 pools - three of them infinity pools overlooking a beautiful beach. Two of the pools were adults only. The clientele appeared to be a mixture of older couples and young families. We will absolutely go back to this resort again - we loved it.

Outstanding Resort

Dreams is perfectly located near the airport and the local town. The resort is amazing and the food is fantastic. Sometimes only certain restaurants are open but there is always something going on. If you are a planner, use the app to plan and go to all the restaurants. Beach is awesome and there is snorkelling, kayaking, sailing available - great swimming beach. I loved the infinity pools with the spectacular ocean view. Chairs by the pool are easy to find and you do not need to get up early!!  [... read more] Staff are wonderful and pleasant. I would definitely go back.

Total Disappointment

This was our third time staying at this location, total disappointment. Upon arrival the air conditioning in our room was not working, we submitted a service request and were total within an hour it would work, it didn’t. A second request on the next day, still not working. We requested another room and were told, no other rooms were available. We asked for a fan, none available. Temperature in our room was anywhere from 26 to 27.5. When talking to some of the other guests we were total the reso [... read more]rt had this issue for over 3 weeks. Pool chairs were scarce, in previous stays, you could ask and someone would bring out a pool chair. The food was good, not as good as our previous stays. Overall the resort could use some updating

Huatulco is my new favourite place in Mexico

Just returned from dreams Huatulco what a beautiful side of Mexico. Safest place I have ever felt kind people who are proud and the cleanest city I have ever seen. Dreams Huatulco needs updating desperately however the staff and surroundings made up for all that. Spent every day on the beach ocean was so warm I never once used the pools (6) of them which were also gorgeous. Can't wait to return

Great location, great resort!

Good layout, awesome staff, great selection of food options. The app provided by the resort is great for reference. You can find which restaurants are open and any other information you might need ( special events, shows etc)

Amazing!!

Everyone was super friendly and the hotel was very clean! There was so many things to do both on site and off site. The food was good. The buffets werent the best, my suggession is to always go to the grill. The Asian and Italian restaurants were superb! Huatulco was an amazing place and we will definitely go again!

Amazing Resort

This was amazing ! The food was plentiful and tasty. The three infinity pools over looked the ocean. What more can you ask ?? The chair holding was a bit of an issue. Solution was to go to another pool area other than the infinity ones . Rooms were comfortable. Did not spend much time in the room. Area was clean .If you want a restful , quite place ,read a book, or just relax and enjoy the ocean this is a great place . I would recommend to other and would return to this hotel.

Never a disappointment!

I can’t speak highly enough about this resort! Our third visit and each time has been exceptional! The staff were all soooo helpful, friendly and pleasant! Always clean and inviting, the food was always terrific and plentiful! The weather and beach are always spectacular!

Fair

The hotel needs some serious updating. Rooms, grounds were not as nice as 4 years ago. Tiles need desperate replacing . The food as we remember 4 years ago was plentiful with a lot of selection. This time not a good selection most times. The food was very bland at the Asian restaurant. Our favourite was the Italian which is where we ate most dinners. The main restaurant we had to wait at the buffet behind glass to be served which took forever, therefore we never attempted to eat there again.

Love this Resort

This is our second time at Dreams, 3rd in Huatulco. The resort is very clean, the staff is awesome, and the food is good rooms are spacious and clean. There’s Entertainment every night. We did find however that the resort needs some work as a lot of the floor tiles have lifted in the hallways and the World Cafe, could be tripping hazards to the elderly. The food is good but since Covid the variety has changed a lot. I did like the fact that the food is behind glass now and the servers plac [... read more]e it on your plate, a lot less waste and definitely more sanitary. All in all I found the servers were excellent as well as all of the staff. Would definitely go back

Nice Hotel

We all had a wonderful time. The room was very comfortable and clean, the staff was very friendly and accommodating. Golf course nearby was also excellent and convenient. We enjoyed the buffet restaurant the most but also the à la carte restaurants. Steven pools plus a nice beach. Would definitely visit again. Park and Fly voucher was an added bonus.

FANTASTIC staff

This is our 4th time to a Dreams resort ( first time here) and 1 Secrets. They all have their own charms and this resort definatley does as well. I think COVID has taken its toll on this one though. This is the first time we dont really think we got value for the money we spent. The resort is really showing its age, Its all the little things, peeling paint in the hall ways, the pools are all missing tiles, There is next to no entertainment on this resort, In the past at every other resort we [... read more] have been to, there has always been something going on. Not here, is this a direct result of the impacts of Covid? I hope so. The food, IF you went to one of the resturaunts was pretty good, but the breakfasts were , for the most part a dissapointment. Our room had a fantastic view, that is the area though. Huatulco is so beautiful! The beach was certainly differant than those on the Gulf side, but the water is warm, the pools are warm and the drinks are cold!

Great resort, amazing beach!

Service overall was excellent, very friendly and the rooms were clean. COVID adaptations in the restaurants were well executed, although of course nothing beats pre-COVID ability to serve yourself at the buffet but that's no fault of the resort.

Amazing resort!

The hotel was lovely. Super clean and very adherent to Covid-19 protocols. The beach was very nice. The pools were fantastic as they had 3 infinity edge pools that face the ocean which makes for amazing views. The food was very good, many things made to order. Now to talk about the staff! They were incredible! I can’t say enough great things about the staff! They worked so hard to make our holiday amazing. Our air conditioner went one night, they had it fixed in an hour. The poolside [... read more] staff worked so hard moving chairs and umbrellas for people to give everyone a spot. The man that was in charge around the pool did a great job of actually removing towels that were just left on chairs. This is the nicest resort we have stayed in yet, probably our 14th all inclusive and this was the best! The town around hotel is really nice and worth a visit to their few restaurants and shops.

Beautiful resort and weather!

The pools over looking the ocean were so functional and beautiful! The chairs were comfortable but a little weathered as were the Umbrellas… that being said, the staff were there to help immediately and the combination of sun and shade and a bar that was close by made for a perfect place to rest and socialize. We enjoyed snorkelling and seeing the beautiful fish (until the jellyfish came to visit) … the restaurants were delicious and we enjoyed paint night and the bands as well as pool aero [... read more]bics and stretching/yoga classes. Fun fun! Staff were very nice and accommodating… will plan to go back.