Pleasant Experience

We stayed at this resort in September 2025 for our honeymoon and over all it was a very pleasant stay. The staff is super friendly and the resort grounds were amazingly well kept. The food and restaurants were very good as well we only wish they were open more. The beach and pool are very beautiful as well..though we’d suggest some netting over pool bar roof raptors as there was lots of pigeon droppings hanging down above the bar. We stayed on the adults only side and while the family resort is  [... read more]attached we would suggest more security on not letting kids onto that side as we noticed serval on the adults side due to bad/lazy parenting. Over all though a very pleasant experience

Very Nice Resort

The resort is very clean and well-maintained, which was great. However, the food was a bit repetitive, with little variety between days or even between lunch and dinner. We stayed for a week and only saw one show, so the entertainment could definitely be improved. Additionally, communication was a bit unclear at times. For example, one evening we didn’t have a reservation at any à la carte restaurants, only to find out that the buffet was closed that night. We managed to find another option, but [... read more] there were several instances where information wasn’t communicated well. One major disappointment was that we requested earlier to be close to another couple we travelled with and discovered that the request was not accommodated. The resort was not even half full. When we asked if we could be placed closer to the couple we were traveling with, we were told it wasn’t possible. However, we were then informed that if we gave a $50 tip, they would accommodate our request and provide us with rooms close to each other with an ocean view. This left a very bad impression, and I was quite disappointed by the experience. For this reason, I don't know if I would come back. :(

Enjoyable resort

Very clean resort, with modern rooms and technology in wrist bracelet to unlock room doors. Many excellent restaurants, along with coffee, ice cream pastries shop. Also many different pools along with lazy river, water slides, and of course nice clean beach areas.

Very bad restaurants and buffet

The food in the buffet is mostly same every day and when you try to book a restaurant for dinner always unavailable, the price this resort charges are completely insane , I will not recommend anyone to this resort.

Beautiful resort

The rooms were bright, clean and perfect space Grounds were well kept, very very friendly staff....restaurants were fabulous!!! Would 100% come back.... Love the access to the Royalton side, nice size of resort as not too big or small

Paradise in Jamaica!

We had an amazing vacation at the Hideaway Blue Waters! The food, drinks, employees, amenities were all FANTASTIC! We will definitely be back. This resort is perfection! The employees are friendly and go above and beyond to take care of your needs to ensure the best experience.

Amazing Vacation!

This resort was the perfect place for our vacation. The resort itself is beautiful and was kept in pristine condition. The staff was amazing, accommodating and just wonderful people. The restaurants were all beautiful and had an exellent variety of food options. We will definitely be back!

Amazing Resort!!

We were so pleasantly surprised by this resort. From the moment we arrived until the time we left, the employees made sure to remember our names. The rooms, while small, were immaculate and up-to-date. The pools were clean and inviting as was the beach. The food was top notch! They went over and above to customize your orders if you wished to add or change something.

Great week!!

Food, service, live entertainment and accommodations were all amaizing! Was a great week. Only complaint is there were not enough lounge chairs and we could not watch NHL hockey games at the sports bar.

Nice quiet resort

The resort was very nice, staff was friendly and helpful. Our first room was very tiny, but we were moved to a new room which was great, and spacious and had a wonderful view. Food in the restaurants we tried was amazing!

Beautiful resort

This resort is amazing. From the cleanliness of everything, to the yummy food, to the amazing staff. It has absolutely everything you could want. Best restaurant was the Mexican although they were all very good. The live music they have every night is wonderful.

Beautiful resort

Very clean, bartender Raymond was amazing making us feel special and makes amazing espresso martinis. Beach was beautiful and clean. Food was delicious at the buffet, so much variety to chose from. Tyrone Morgan from the Vibe Team also very social and hospitable. All in all we enjoyed our stay and would go back in a second.

Beautiful beach & Great Food!

This was our second time in Jamaica. First time at Hideaway Blue Waters! Resort is lovely, food is fantastic and the beach is amazing. There were a few things we had issues with but they didn't make or break our experience. The AC in our room didn't work well so it was very warm which was unfortunate. The closet door was broken and beat up and the door to the bathroom didn't actually shut. We obviously weren't happy about any of it but we didn't spend much time in the room. The rooms def [... read more]initely need updates and TLC. A few other things we left on comment cards were that it's very hard to book resturants as it's all on an app and not user friendly, the pool shuts down at 5pm which was very odd at an adult only resort and the nightlife entertainment could use work! We still had a great time overall those are just a few things that we questioned!

Great resort

The Hideaway at royalton blue waters is a great resort. The food was good and the beach spectacular. Wish there was more to do on resort like sailing or kayaking. Drinks and food were great. Entertainment was average but fun.

Not a luxury resort

Rooms were not in great condition, were small and typical of luxury rooms. The resort grounds were well kept and clean. The food at the buffet was very good however the a la carte dinning experiences were disappointing. The food was served cold, lacked flavor and long wait times.

Fabulous resort!

We spent a week here with a group of 10 from Feb 3-10. We were very impressed by how accommodating the staff was to larger groups. We were always able to be seated together for meals in the buffet, and able to book meals together at the specialty restaurants. The Zen restaurant was by far my fav! Great entertainment, and delicious food! We had no trouble finding beach/pool chairs even when we showed up later to the beach or pool. We loved the wait staff who brought drinks right to our seats &  [... read more]cannot say enough about the plethora of drink options. The only downfalls for me were the high winds & rough waters at the beach. However, it was not bad enough to detur me from enjoying the beach. We will definitely be back!

Loved it

cant go wrong with the beach, the food is pretty good too , they do have a weird window where you cant really eat anything for an hour because all of the restaurants, lunches / buffets all open at once

Hideaway Blue waters Jamaica

Stayed in presidential diamond club suite. Beautiful clean room. Came with diamond club service. This was non existent. Other than having someone book your restaurants for you - there wasn't any other perks noted. it certainly is not what is advertised. So to answer your question is it worth the upgrade, my experience is that it is absolutely not. And yes I have booked diamond club in other countries/resorts. The beach is beautiful and grounds are gorgeous. The music the week we were there st [... read more]arted at 10 am until 5 pm around the pool and then most days started up across from our particular room around 6pm for wedding or gathering that was hosted for a specific group at that time. Then after the evening shows the sports bar would play music until 2am. I love music, however after 6 days of listening to music very loudly for basically all day and night - with the base up much higher than the music itself (which I think was the worst part of it) it was way too much. The music I felt was much louder than all other places I have gone to. There needs to be down time for some of us and I could not escape it as where my room was located. I could even hear the base when in bed in the night from the sports bar, with all doors closed. So if you are looking for any relaxation and quite time - this is not the place to go. I found that the service was very poor. It was very difficult to get service at just about any of the bars - and not because they were busy, there were issues with service with just about anywhere on the resort. I also found there to be rudeness. Honestly I have travelled to many countries and the lack of interest to serve someone I had not experienced before. It may be just the people during my visit that I ran into, as others have commented on excellent service. I felt that they just didn't care or seem to even want to be there. Overall I would not recommend this resort, yes it is beautiful and the accommodations were lovely however because of the service and value I feel that for the price paid $6200, I would certainly try somewhere different. Again this was just my experience, I don't consider myself to have high expectations

Jamaican Hideaway

The hotel was clean, bright and well maintained. Staff were friendly, courteous and helpful. There are a lot of restaurants with a variety of food options. Service is quick and the food was tasty. Please note that rooms are very small and a double room contains 2 single beds—not double. This was unexpected for the price of the room.

Outstanding Resort. Beautiful ambiance and beach.

Location was excellent, just 30 to 40 minutes away from the airport. Beach was very clean. It was cleaned off weeds ever so often. The beach has a gradual slope and shallow so safe to swim. The nightly entertainment was amazing with plenty of variety. There was an extensive spread of buffet Italian, Mexican, Caribbean, Asian stir fries etc. They could do better for vegetarians/vegans and Indian Cuisine other than beans, lentils, couscous and quinoa. The security within the facility is tigh [... read more]t so felt very safe. The staff are very helpful and quick to respond to requests. Always service with a smile. Shout out to Siesha Addo and Bianca at reception and Fernando who went over and above their call of duty to help us. Housekeeping could do better to deliver on requests. Overall it was a great experience and would love to go back in the future.