Great resort

Top notch as expected from Westin, big potential for long walks but shuttles always available very quiet in Aug /sept staff amazing food good at buffet but restaurants top notch. Golf quite expensive factoring exchange rate so we skipped.. lots of animals on resort .. that was great Recommended

Costa Rica 2024

I stayed at The Westin Playa Conchal Resort in November 2024 with a group of ten friends, and our experience was excellent. The service and hospitality exceeded our expectations. The staff were consistently professional, courteous, and attentive, ensuring that every detail of our stay was taken care of. The resort itself is beautifully maintained golf grounds, beautiful beach, and facilities that balance luxury with comfort. Our accommodations were spacious, modern, and well-appointed, provid [... read more]ing the perfect vacation experience. Dining was exceptional, with a diverse selection of restaurants offering high-quality cuisine and excellent service. The atmosphere throughout the resort was relaxed yet refined, making it ideal for both groups and couples seeking a premium all-inclusive experience. The pool, beach area, and evening entertainment all contributed to a memorable and enjoyable stay. Overall, The Westin Playa Conchal exceeded all expectations in terms of service, quality, and experience. I would highly recommend this resort to anyone seeking a first-class getaway in Costa Rica. We look forward to returning in the future.

The Best All-Inclusive Experience in Costa Rica

I recently stayed at The Westin Reserva Conchal and I cannot say enough wonderful things about this resort. From the moment I arrived, I was impressed by how beautifully maintained the property is—lush greenery, stunning wildlife, and a peaceful atmosphere everywhere you go. The rooms were spacious, spotless, and very comfortable, with everything you need for a relaxing stay. The beds were heavenly, and I always woke up refreshed and ready to enjoy the day. The food and drinks exceeded my expe [... read more]ctations for an all-inclusive. There was a wide variety of options at every restaurant, and everything I tried was delicious. Service was attentive and friendly—staff truly went above and beyond to make sure guests felt welcome and cared for. The pool and beach areas were incredible. The pool is huge and relaxing, while the beach at Playa Conchal is simply breathtaking—soft sand, warm water, and plenty of space to unwind. It felt like a tropical paradise. Overall, the resort offers the perfect balance of relaxation and activities. Whether lounging by the pool, enjoying the ocean, or exploring the property, every moment was enjoyable. This was an unforgettable stay, and I would highly recommend The Westin Reserva Conchal to anyone visiting Costa Rica. I am already looking forward to returning!

Outstanding Resort

We recently returned from this resort and cannot say enough about the great quality of the food, accommodations, service and surroundings. The weather was a bit windy but a welcome relief from the heat. The beach was clean and water a beautiful temperature. Vendors selling their wares kept a very respectful distance so we didn’t feel like we were being overwhelmed. Although we had a flight delay on our last day our concierge went above and beyond to arrange our shuttle to the airport. All that s [... read more]aid we are already planning our return trip to beautiful Costa Rica.

Excellent resort

Great resort with the best service from concierge to pool staff. Every staff member we encountered were always asking if we needed anything. Rooms in the towers are a little outdated but understand they are renovating this summer. Grounds are beautiful with lots of wildlife. Food at this resort was average for all inclusive. Definitely need more lighting on the walkways around resort.

Not Good - Disappointing Hotel

This hotel was disappointing. Here's my feedback: transfer to hotel did not have my name on so I had to wait for 30 minutes to get services; buffet closed twice during my stay with no communication; food was not good (i.e., birds pecked holes in buns); pool servers did not bring bottled water when asked (had to confront them to get service); water main broke and staff had to take water from the pool to flush toilets for a whole day; adult pool is cold and takes until noon to get to a somewhat  [... read more]alright temperature, plus is only 5' deep; lots of howler monkeys and iguanas around the hotel/pool area which also means there's poop on walkways; poor beach access as there's a stone wall at the beach area; one opening to walk to the beach but no service/lounge chairs unless you ask, then the locals try selling you everything possible; during my 2nd week, the room above me was occupied by a bride who used the room as 'control central' and was so noisy after a few days that I had to be relocated to another room; mini bar and coffee was often left unstocked; and someone was smoking nearby which was noticed in both rooms that I occupied. Go to another resort as this one needs much better management and services. :(

Great Resort!

The staff, grounds and restaurants were all fantastic. Our rooms were very clean and close to the beach. I would definitely recommend this resort especially for families with small children….the staff at the Kids Club were amazing!

Fantastic resort, great golf

We love Costa Rica for the people, the weather and the natural beauty. The Westin gives us all this plus the comfort of an excellent resort. I find the golf course beautiful yet challenging.This is our go to in December and January.

Worth Every Penny!

This was our first trip to Costa Rica and I can not wait to go back! The resort is beautiful, the people are beautiful, EVERYTHING is beautiful. For those of you who want details, we have no complaints but for those who might... 1. The Resort: The Westin is about an hour from the airport but the drive is scenic and the roads aren't too rough, some twisty roads and curves up and down the mountain though. The resort is on the larger-side but there is a regular shuttle system. We walked eve [... read more]rywhere on the resort to take in the scenery. We didn't go in the pool but it looked like a great spot to hang out as well. The BEST part of the resort is all the lush agriculture and wildlife that you will get to see up close and personal! We saw monkeys, iguanas, cranes, chipmunks, armadillos and many different species of fish, birds, butterflies etc. etc. etc. It was just amazing. 2. The food: We LOVED the food and we are vegetarian/vegan. There are plenty of food options for meat-eaters but we really appreciated the freshness and health-conscious preparation of the food. The fresh fish was great and we also appreciated the unlimited reservations and a la carte food options. 3. The beach: We went to the beach and into the water everyday. Apart from occasional panhandlers, the white sand/shell beach is very serene and beautiful 4. The staff: We have been to Cuba, Mexico and Dominican Republic and what we appreciated about Costa Rica is their ability to communicate almost flawlessly from Spanish to English. The staff was also very pleasant and courteous. 5. The room: We stayed in a Deluxe Junior Suite and we loved the interior design and decoration in the room. Very Feng shui. The only complaint would be that the adjoining wall/door is thin so you can hear EVERYTHING next door. Nothing the T.V. couldn't mask though. It was only my husband and I (ages 38 & 45, married 12 years) this time around but we intend to return with our children (ages ranging from 5-19). This resort has set a new standard for our travels! Thank you for a great experience!

Unbiased

Food and service was excellent. Room was comfortable and clean. Staff friendly and attentive. However, the hotel provides no beach chairs. No security on beach. Many pick pockets in Costa Rica. Few designated smoking areas which were poorly lit. Pool was poorly lit at night. Hard compact sand and murky waters. Bring lots of $$$ everything on resort is expensive.For example $16 USD for a small coffee cup. In addition, the hotel is under staffed. Long check in times. Bring your own steak knife. N [... read more]one of the restaurants provided me with a steak knife for my steak dinner.

Beautiful Resort with Excellent Service and Food

This resort is absolutely beautiful with lots of plants/trees/foilage/wildlife (monkeys, iguanas, etc.) All staff were very pleasant and helpful. Awesome service at the pool bar. The pool itself is huge! The food is very good at the buffet and the specialty restaurants although we did not care for the Latin food (found it quite bland). Our favourite was the Mediterranian restaurant.......amazing Bruschetta! The only down sides are that the beach is public (I believe all beaches are publ [... read more]ic in Costa Rica) so there are no beach chairs. We just brought our towels and used those to lay on. The actual beach itself is quite nice. Also, I got bit a lot at this resort by various bugs (I seemed to be the only one out of our group of 4). Bring bug spray if you are sensitive to bug bites. There is a small town down the beach (about 1.5 km walk) called Brasilito where we went and had lunch at a nice little restaurant just off the beach and did some souvenir shopping. We found the prices were about half the price here as they were at the resort. All in all we loved this resort and Costa Rica itself!

Fantastic Resort and Golf Course

My Boyfriend and I traveled to the Westin the last week of February and it was an excellent week! Beyond the fabulous weather this resort delivered exceptional service, Great golf course and good food. Our favourite restaurants were Bamboo and the French one. We stayed in tower two in the Beach Club which also offered 24 hour room and concierge service and no additional charge! My only recommendation would be that the Westin change up their buffett a little more for breakfast and lunch. Although [... read more] this resort has very little night life I definitely would return.

Beautiful resort and people

This resort is beautiful with clean, spacious rooms. The staff make this resort stand out. Everyone we met had a smile and was friendly and helpful, especially Didier at Imperial bar. Well done 👍 Pura Vida

Nice Resort

It took us a couple days to figure out where we are and what direction to walk the beach/pool in this big place. The good news is that rides to your destination were readily available. I would not say the place is perfect, but the rooms were decent food was very good and the staff extremely friendly. Golf was good as well albeit a lot of the traps were being revamped and void of sand.

Westin Conchal

Lovely hotel, lovely grounds. Great pool staff. This is NOT an all inclusive. For once would like to go to an all inclusive where you didn't have to continuously reach into your pocket!!!!! Food was ok, but the staff need to be educated on how to serve one course at a time and not altogether!

Paradise

We stayed at the Royal Beach club, which is the adult section of this great resort. The rooms are very large, and well appointed. The grounds are beautiful. The staff are amazing. Well trained, polite, and cannot do enough for you. The only negative, is that the food could be better. There is plenty of selection, but they need new chefs. Also, the servers need to be better trained. They tend to bring all the courses at the same time.

Can't Wait To Go Back

This was my second time at the Westin Playa Conchal within 1 year. My husbands' first time and from the minute we arrived he couldn't stop raving. Special thanks to Stephanie at the front desk. The hotel is on a reserve and from the moment you arrive you experience the best that Costa Rica has to offer. From Howler monkies to Magpie Blue Jays it is like being in a wonderland of wildlife. The hotel staff are wonderful and accomodating. The food is diverse and delicious along with a beautiful pres [... read more]entation. The resort offers a variety of day trips, sports, water excercises and a variety of daytime recreation if you are so inclined. The pool is warm and wonderful with a swim up bar. The rooms are large and clean in bungalow configurations that allow the guests to feel like they are at resort that is both indicative of the country and as comfortable as being at home. In a nutshell we loved and now want to go back with our whole family.

Super!!!!

Couldn't ask for anything better - enjoyed the entire experience 😍😍🐾🐾🐾🐾🐾Everyone was friendly and helpful and went over and above to make our stay out of this world‼️‼️‼️‼️Would love to return in the future to do things we didn't have time for.

Amazing Resort

The attentiveness and positive attitude of the staff made our stay very enjoyable. The restaurants offered excellent variety and foods with great service. At the Royal Beach Club pool, we enjoyed relaxing with wonderful service. All requests were addressed as soon as possible with enthusiasm. Regarding the wheelchair accessible room, it could use grab bars in the shower and the walk in closet is not accessible by wheelchair at all. The walkways/ driveways are not conducive to smooth rolling of  [... read more]wheelchair casters. The office building for the Royal beach Club did not have ramped access and the doors are small and heavy to open from the wheelchair without assistance.

Amazing

Exceptional food,service-no complaints I don't know what you expect me to say as I have no complaints except having to type a long review I hate typing and it takes me forever I discovered the dirty monkey drink and the bartender at the main lobby as were leaving on sat dec 3 @11:00 did an amazing artistic touch with a chocolate picture on the top of our drinks! PURA vida! The