Another Great Stay

This was our second stay at this resort (the first was 3 years ago), and overall we had a great experience both times. The staff were very friendly and hardworking. Communication could sometimes be challenging as many staff members spoke limited English, and we speak very little Spanish, but everyone was always kind and helpful. The food was decent overall. We mostly ate at the à la carte restaurants, which could be a bit hit or miss. The French restaurant was our favourite. We also discov [... read more]ered the beach restaurant partway through our trip and ended up going there several times. The BBQ was excellent and probably the best food we had during our stay. Lunches by the beach were also very good, especially the burgers and steaks. The fresh pineapple was amazing, and the drinks were consistently great. Our room was comfortable and well-maintained. We did find a cockroach on the first day, but given the tropical climate, it can be expected. The beach was one of the highlights. There was very little seaweed compared to neighbouring resorts, and after walking along the beach to check out other properties, we felt our section was easily one of the nicest. Finding a lounge chair could sometimes be difficult later in the day, but if you went early, it wasn't a problem. The gym deserves special mention. It's one of the best resort gyms we've seen, with modern equipment and plenty of variety for a good workout. We also thought the night entertainment was well done! Overall, we really enjoyed our stay and would happily return again.

Amazing Resort

I have come back to this resort three times. The grounds are meticulously maintained and the people are so friendly and happy to help you. The food was amazing, the drinks were delicious and the pools are fabulous and well maintained! I would definitely return. The only thing I feel this resort needs to do is upgrade the rooms and bathrooms.

Repeat customer

I have stayed at Iberostar hotels number of times. Generally speaking, our overall experience has been great. However this time, I found the breakfast was not as good as I have always expereinced. Choice of fruit was less than satisfactory, bacon trays were empty at both ends of buffet, service was not as good, coffee served at the table was cold. Tables were not cleaned and cutlery not setup promptly. I had some time spend a bit of time looking for a clean table.

Iberostar Dominicana

It was a very good hotel. They have excellent Food. Buffet had great selection. Service is great. Our major complain is the beach and the pools. There were so much seaweed that you can't swim. It looks nasty. I got rashes afterwards. We had to walk a kilometer away to find a nicer beach area. The pools are not well maintained. There were some ducks on the pool the first day we got there. I kept telling the staff there to clean the pool where the ducks are since it has something fo [... read more]amy floating around and leaves from the surrounding trees. After 4 days, the other pool was closed due to bacteria. The water looks like there are algae in the pool. We didn't use the pool anymore. It was still closed when we left. The tennis and pickleball courts are good. Easy to book and the court takes provides an excellent service. Unfortunately, around the same time when the pool got closed, they had a sewage issue beside the courts so the smell was so disgusting. We couldn't play for a couple of days until the issue was resolved.

Worth your money

The resort is amazing. Very beautiful landscaping. Great rooms, cleanand spacious. I love the tennis court and pickleball court The gym is great. Food is awesome, although some dishes were quite salty. Negative is, pool is dirty, can be improved,

Family vacation.

Our kids are 2.5 and 1 - this resort was perfect for them. I cannot stress enough how the staff went above and beyond making our kids feel special each and every day. A very special shout out to Wescar and Lus in the buffet dining room - your kindness and smiles are contagious and you brightened my kids days every time we ate there. Thank you.

SPANISH ONLY PLEASE

As the name of the resort says: WAVES, it is extremely wavy, windy, and some days rainy. It is not more than a 3-star resort with management that changes things without communicating with guests, with staff that barely speaks English or other languages than Spanish. POSITIVES: well-kept grounds and hardworking maids, bellboys, waiters. There is very good food in the buffets, with a variety of choices.Very flexible with check-in and out. NEGATIVES: no access to A la carte restaurants UNLESS YOU [... read more] MAKE A RESERVATION, even if all over the resort they have huge panels advertising first come first serve protocol. Lines are hours long even if resto operates on a 50 percent basis each day. Resort has an app but no useful info is ever posted for anyone. Room cards need recharged daily because they don't work, so you need daily visits to the reception and wait until someone speaks English. There is no beach service unless you are a club member and most South American guests(far from being biased) smoke weed on the beach beside their newborn kids. Sad situation. If you are a beach person this is not the place to be, because is very busy, and overpopulated and a lot of screaming kids running around and you can smell the weed all the time. Almost impossible to swim due to the rough winds and waves.The rooms are dated and need a redo. Very small wash/bathrooms with a toilet behind the door, no fans. AC Rep connected with us when we arrived to get our departure info and told us that pick up would be on January 6, at 7.30. Although I exchanged phone numbers with Fritz and he called us during the week to ask if we would do any trips, when OUR PICK UP DID NOT HAPPEN on JANUARY 6, I CALLED SEVERAL TIMES AND TEXTED AC REP FRITZ, but MY CALLS, AND TEXTS WERE NOT RESPONDED. He was much more interested in making some cash on the side for trips rather than doing his job ensuring transfers to the airport as we paid for. We used a taxi to get to the airport and used our cash to pay for it. Communicating anywhere in the resort is difficult as an understanding English is not happening and speaking is even more problematic unless you are in the Club section where rudeness has its powers.My husband entered the Club coffee shop there and politely asked if he is allowed to be there.The response was: GET THE F. OUT OF HERE. Welcome to IBEROSTAR, only no stars can be added to their service.We travel a lot and we have seen many resorts but this was our first and last booking with IBEROSTAR.

Iberostar Dominicana

It was second time staying there. The hotel was good location not to far from airport, very clean, cute little casino and golfing close by. The staff was amazing great food. Pools and beach are really over and above.

Amazing vacation!

I recently stayed at the Iberostar Dominicana during our vacation, and it exceeded all our expectations. From the moment we arrived, we were impressed by the cleanliness of the hotel and the warmth of the staff. Everyone we encountered was incredibly friendly and accommodating, making us feel welcome throughout our stay.   One of the highlights for us was the buffet, which offered a wide variety of delicious dishes. As someone with dietary restrictions, I was pleased to see that they had glute [... read more]n-free options available and were willing to make accommodations to ensure everyone could enjoy their meals.   Our room was spacious, comfortable, and impeccably clean. We were pleasantly surprised when they added a third bed for us without any hassle, making our stay even more convenient.   Overall, our experience at the Iberostar Dominicana was fantastic, and we couldn't have asked for a better vacation. We are already planning our next trip back and will definitely be staying at this hotel again. Highly recommended for anyone looking for a relaxing and enjoyable getaway.

Amazing Resort

1 - Great choice of restaurants 2 - 3 pools (deep one, walkable one and a kiddie pool 3 - Nice clean beach The location is perfect if you like long walks along the beach. The only thing I didn't like is you couldn't put the room access cards anywhere near your cell phone or it would get demagnetized. Free WiFi is available throughout the resort.

Great resort

This is my 4th time at this resort. The staff are super friendly. Clean rooms and the food at the buffet had lots of options and so much fresh fruit and vegetables. The beach is beautiful but it was very windy when we were there Feb.7-14/2024. Pools are great, we had no problems getting a lounge chair but we are early risers. Drinks are great and so many options. The only beer that is served is Presidente but I like their local beer. The rum punch at the pool bar is the best and they make a grea [... read more]t coco loco and dirty monkey. The gardens are taken care of and you can get a free coconut from the lawn care guys that open for you to drink.

A Wonderful Resort!

It was my first winter vacation and it was so great. The grounds were beautiful and clean, rooms had everything you needed, and the staff were kind and attentive. The buffet and restaurants that we attended had good food with lots to choose from!

Mixed feelings

Bad first impression as they assigned us to a room with one bed when we had requested two. Do not stay on the 2nd floor as the architecture provides a view of the concrete supports, not premium tropical view. The rooms are very small and plain. Beach has a "Blue Flag" designation with plenty of loungers there and at the pools. Staff are friendly and helpful. The French restaurant is amazing but the Smokehouse was awful. I had a bad reaction at the Asian restaurant so beware if you have allergies [... read more]. The buffets have a good variety though. Evening entertainment was nice enough. Daytime crew were energetic and fun.

Beautiful resort

Resort was beautiful and spotless. We got to know 2 waitresses at the main buffet and they were amazing. Food at main buffet was outstanding - presentation impeccable. Our maid was top notch - made sure we had everything we needed. Rooms were clean but dated. Beach was beautiful and pool was nice with plenty of loungers available at both. Ocean was a little choppy but that is normal for this area. No issues with seaweed. We were told that this resort was going to be renovated and shutting [... read more] down for approximately 6 months in September 2024. We will definitely return!!

Wonderful vacation at this resort!

Lovely vacation here. The resort is about 28 years old and could use a facelift, as the Punta Cana next door just received. I had a peak a couple of days before it reopened. Just lovely. The rooms are very dated, but spotless, as is the whole facility. My hat is off to them! Staff is very well trained and extremely attentive, outgoing and polite. Just lovely. The food, selection and presentation is fantastic! One minor complaint was communication a couple of times and bartending. I ordered a Te [... read more]quila Sunrise one morning and was presented with a Greyhound(vodka and grapefruit juice). A Sunrise should not be stirred at all. They stirred every one I had there. On another note, I ordered Barcelona rum with pineapple juice one evening and received bourbon instead of rum. The day of our departure, I walked to the lobby to confirm our airline pick up to travel to the airport. The young woman at the concierge desk had no clue as to my question. Did not at all understand me. She was very polite but should have not been placed at this station. Overall, a wonderful 10 days in paradise. I will attempt to book the Iberostar Grand for a trip this coming March.

Great resort

This was our second time at this resort we went just before COVID. The resort is beautiful and the grounds are very well kept. The staff is super friendly. We noticed that this time around that there is less staff who speak English but we just used a translator app, especially if you want decaf coffee in the buffet, lol. The food in the buffet was wonderful with lots of options and we preferred it to the a la carte. We did go to the French restaurant which we thought was the best, the Smokehou [... read more]se was good , the Mexican restaurant we were not a fan of. The beach is beautiful and very little seaweed as they clean the beach twice a day. The rooms are ok, the bed and pillows were extremely comfortable. We will return, love this resort.

Iberostar revisited

We were last in this resort 21 years ago. The lobby and restaurants have been renovated and I think the pool as well. It all looks good. The food and service were excellent and we plan to bring our whole family here. What impressed me most was the enivornmental changes made. We were last in the DR 5 years ago and things have come a long way. Water stations on each floor and in bars. Refillable water bottles provided in the rooms. Very little disposable take out dishes. Paper straws and only on [... read more] request. Garbage is sorted. Shampoo and soap dispensers in the bathroom. Electronic hand dryers in the public restrooms. Digital communications. All very impressive.

Beautiful resort

It is a Great Amazing clean and nice resort Perfect setup Beautiful pool Really nice beach Food was good Staff was nice The shows good be a litlle bit better But still ok The room was kept clean There was every day a Sunwing person

Great experience

we had no expectations, good or bad for Iberostar Dominicana as we registered there so we could scuba dive with Dressel Divers which operates out of the resort grounds. we were pleasantly surprised by the experience and would return. in short, the facility was immaculate, staff friendly for the most part and food and lodging excellent.

Excellent Resort, Fantastic Beach, Great Location

Overall: excellent quality for money The Room: Ours was in the middle of the building, second floor facing the pool, we could see the ocean from our balcony too. We could hear the entertainment in the evening but never found it too disruptive. Our room had been updated sometime in the last few years. I wish the bathroom had been bigger or that the toilet was separated but it wasn't a huge issue. The bed was comfortable enough though still on the harder side. The Food: The food was fine, a  [... read more]lot of variety but things were often not labeled correctly. Quality was good but not amazing. The a la carte restaurants were also ok but not amazing. I had no stomach issues at the resort whatsoever from either the food or the filtered water they serve. The Beach - AMAZING what a fantastic location and great swimming. It does drop off fairly quickly for folks travelling with little ones but it's a nice sandy bottom. It can get rough but we swam even on the red flag days. Despite the signs, everyone reserves chairs so it's best to get out in the morning and do so if you want a prime spot in the busy seasons like march break. The beach vendors can be annoying but are generally respectful when you say no. We also felt comfortable leaving our bags on our chairs while swimming. The Staff - helpful and friendly regardless of whether you tipped or not (though we almost always did.)