Great Vacation!

We have nothing bad to say about this resort. Food was quite good and the service was very good. Staff is second to non with drink service throughout the pool and beach areas. Our room was kept very clean and well stocked.

Average unfortunately

We have been going to this resort since 2009 , this being our 8th visit . We were sad to learn it is no longer family owned and now belongs to corporate, and you can definitely tell! The Al a carte restaurants are down to 2 from 5 , poor food quality and choice compared to the past ! The tiles are broken in the pools etc , the furniture ( fridges, dressers, couches etc) have been removed from the rooms . The gardens are not maintained as they once were ! Used to be amazing and now average

Great value at this resort close to Airport and shopping

The Friendly Fun Vallarta is a smaller resort with not too much walking required to get from your room to the buffet or pool - perfect for me with a bad knee. I had the very best room that I have ever had at any Caribbean/Mexican resort. It was very clean, had daily maid service, was spacious and had a direct view of the ocean. I couldn't have asked for anything better. The beach was very nice, gentle waves right in front of the hotel, bigger waves further along the beach. Pools and hot tub w [... read more]ere great. The staff were super friendly and helpful. The hotel is on a beautiful main street just 10 minutes from the airport and close to a very large indoor mall with a large grocery store. The lobby had a nice coffee shop and bar and they played the hockey games for us Canadians. It was filled with a cool breeze all day. Weather was perfect. If I had two complaints, I would ask for more lactose free food options and more shade on the beach. The beach loungers were crowded so close together that you couldn't put a leg in between them. Great pool side and beach service. All in all we had a great time and for the money, it was extremely good value. One more thing - I felt completely safe on the resort and walking down the main street.

We love this resort

This is our fifth time at this resort. Each time there is something new. Its an older resort but it is kept up and very clean. Because the resort is on the smaller side, you get to know the Friendly staff. The food is good and the location right on the beach is perfect.

Good yet disappointing

The grounds staff, room staff, front desk staff and restaurant staff were all amazing. Incredibly friendly and helpful. ? The grounds were kept spotless. ???? The hotel rooms were spacious, spotless, cleaned daily and offered an amazing oceanview from the balcony. The beach area was nice but we were not able to swim in the ocean due to strong currents, and warnings of dangerous animals such as scorpions, jelly fish and crocodiles. So everyone just used the pools and hot tubs. Some of the s [... read more]pecialty restaurants were closed, one for the entire vacation and another open from time to time only. The food (buffet style) rarely changed and was basically the same every day in all 3 buffet locations. Entertainment….one night there was an hour-long 12-person Mariachi band and they were incredible. They could have played 3 hours and attracted a massive audience. Other evenings the entertainment was rather bland…..loud dance music aimed at a younger crowd despite the fact that the hotel guests were mostly in their 50s, 60s, 70s and 80s. The one disappointing daily complaint was the ongoing extremely loud music that blared from numerous loudspeakers every day from 11 a.m. to 11 p.m. You couldn’t get away from it. It was mostly Latin and Salsa music, not music most guests were familiar with. And it was so loud that enjoying nice conversations with anyone was often impossible unless you were shouting. Several people asked that the music level be turned down but those requests were totally ignored. For all the friendliness and kindness shown by the staff members, the overall rating was for this resort is just average due to the lack of variety in cuisine and the ongoing loud music that didn’t stop until 11 p.m.

Friendly Hotel Puerta Vallarta

We had a great time. Accommodations were perfect, amenities were very well used by all & food was excellent. Great location for getting around. Only downside was the volume of the music played by the pool, everyone yelling & no one could hear each other, most over heard was WHAT. Other than that great vacation!

Amazing resort!

Wonderful vacation with family of 8! Resort was everything you would want for a holiday. Food was delicious and plentiful. Hotel was spotless. Staff were always cleaning something. Rooms were superb!

Nice Resort - Borderline boring.

The resort was nice, rooms good, stocked the mini fridge every day, buffets were very good, Clean facilities, lovely staff . There are 3 pools, kiddie adult, youth & adult, then adult only with a fully stocked bar & appitizer kitchen, which was wonderful. The entertainmant was basically NONE EXISTING. They had beach volleyball but needed a resort staffer to call people in to organize it. . There were in 8 days , 6 weddings on the resort beach area ....which left no space for entert [... read more]ainment because the wedding music and entertainment music would have clashed. They prefer you stay on the resort but threre is nothing to do there. We have been there approx 8 times in 20 years and resort/entertainment has been declining. In conclusion, I would recomend this resort if all you wanted to do was, eat ,drink & lay around all day, again boring.

A great home base to explore Puerto Vallarta

We really enjoyed our stay at Friendly Fun Vallarta. The general vibe of the place is quite relaxed and pleasant, perfect to rest and recharge away from the Canadian winter. It is very conveniently located on the beach within a 40 minute walk to the Malacon and a 20 minute walk to the Port. The public areas were clean and bright, staff were very courteous and efficient. We found the food quality and selection to be quite good at both the buffet and a la carte restaurants. Pools were beautiful.  [... read more]Rooms were spacious and clean but a bit dated. Beds were comfortable with great pillows. Good pressure and lots of hot water in the shower. There were, however, a few things that were mildly inconvenient. First, in a room with 2 queen sized beds, there was only one bedside table between the two, while my husband and I each had glasses, phones, books, and other accessories that would have been much more convenient if they were located on tables on each side of the bed. We also ended up leaving our suitcases lying open on the second bed as there were no drawers, cabinets or places to put our clothing in the room other than on the coat hangers in the closet. We also found it odd that there were both a table and a desk in the room but only a single chair despite the occupancy of the room being up to 4 adults. These things aside, we had a wonderful week exploring the city and enjoying perfect weather and would not hesitate to plan a return visit to Friendly Fun Vallarta for another stay in the future.

We love this resort

This was our 4th time in Puerto Vallarta and 4th time at this resort. We wouldn't even think of staying anywhere else. The staff are amazing and go out of their way to help you have a great time! We spent most of our time in the adult only area which was perfect for us. This is a smaller, quieter resort. If you are looking for lots of party-like events, The Friendly Fun is not for you.

Excellent resort

The hotel is a very good place for couples and families. We were amazed how polite and respectful their staffs were. A true name “FUN”and really “FRIENDLY”. I would definitely go back to this place.

Amazing resort

Excellent service and very nice and polite staffs. Nice pools and beaches. Best place for families with kids. We had a wonderful time there. Rooms are not luxury but comfortable and good for the price.

Great place

We were last at The Friendly 14 years ago. It's improved a lot with new pools, new restaurants and new loungers. Food is still good and the staff is fantastic. Will definately go back soon! If you would like a clean, a little dated, awesome staff and location...this place is for you!!

Nice resort clean

Food was good beach was great Hotel was older but staff kept it clean Would go back again ......................................................................................... ..................

Nice resort

We really like this resort. Food is good with excellent selection and quality. Rooms are spacious and clean. Beds are typically hard Mexican quality. Tennis court is in good shape with afternoon shade.

Beautiful resort with some disappointments.

Have been there 6 times, this last time was with new management. Beds replaced many loungers which left many people without a place to lounge . Need more of assortment of genres of music. Activity board, we were there 14 days & never saw an activity board until the last 2 days. Food was warm at best at La Palmar Buffet. Lacking activities, during day and night entertainment. Had to redo our Door key/ Pass key 6 times. Mirror in bathroom only. Bar fridge , we ha [... read more]d to call everyday to get it refilled. Everyone had trouble with their TV . A smart notice would appear / disappear approx. every 2 minutes. Frustrating. Many other guests had the same complaints.

Average hotel, great experience

Hotel was ok for what we paid for! We had a great time. Food wasn't great tho staff frendly...DJ blasts electronic music non stop for most of the afternoon. Nightlife non existent. This is a family resort

Enjoyable Resort!

Although the hotel is older we were very comfortable. The service was great! We especially enjoyed using the adult section which consisted of an adult area bar with food availability, pool, hot tub and beach area! The beach was great and you could walk long distances. The food was very good and the service was always quick and friendly! The standard room did not have a bar fridge and the shower pressure was inconsistent when using hot water. We really enjoyed the guest musicians, the guitar , tr [... read more]umpet and saxophone. The music at the pool area was sometimes too loud and the chairs were difficult to find and were not comfortable. The outside beds were comfortable if you were fortunate enough to find one that was available. No other entertainment to speak of in the evening although they did have a DJ and dancing at the beach every night. We were surprised to meet so many Canadians at this Resort ! It was nice getting to meet and chat with other people, many of them repeat visitors. We enjoyed our vacation but most of all the adult section of this hotel was a real plus for us! We booked this trip with Sandra Taylor from Tripcentral.ca. She was very knowledgeable and did a great job for us. Would not hesitate using Sandra again.

Great resort

The hotel was really nice. The staff was very friendly and welcoming. The food was really good. My only complaint is that they should have more staff that speak English and advertise their activities better. Also not much entertainment at night as advertised. The room was very clean. I would have liked a coffee maker in the room. Overall it was a very lovely and enjoyable resort and would return there.

Relaxing resort

Good value, rooms and public areas clean, food mostly hot and fresh Drinks good Not much entertainment All chairs, beach and poolside reserved with towels or personal items by guests by 7 am Sign posted, 30 min max to hold chairs, not enforced Pools clean and nice temperatures Not enough face cloths and hand towels Many staff speak only Spanish