Amazing resort!
The resort was really wonderful! The staff, food, pools and beach were very nice. We are very sad to hear that they are closing their doors I'm a few weeks as we would have gone back for many more family vacations.
Fabulous Beach
The esort was beautifully kept. The room we had was a suite, reat view of the ocean. The food was good and plentiful. The dining room servers were very attentive. The ala carte restaurants were all very good, the Mediterranean was fantastic. A special formal dinner was given with entertainment afterwards...very nice. The pools were great. The huts at the end of the beach where they sell the souvenirs and such...they are way too agressive and pricey. One other things is barely any of the [... read more]
Review for Grand Bahia Principe San Juan
went to San Juan Bahia Principe May 14 2019 with 2 other people, resort is beautiful but the buffet food is terrible, (i have never been to a resort that the buffet was open, this attracted birds and bugs) all 3 of us got very sick, other people i met on the resort got sick too. (good thing i brought alot of immodium), It got brought to my attention none of the air conditioner filters got cleaned in the rooms, i checked mine and it was filthy i even have a vidio of cleaning it and clogging the b [... read more]
Nice resort
The hotel was clean, but a bit dated. The beach was nice, very clean, no garbage around, you could walk for hours as long as you don't mind getting off the resort property. The food was OK. Unfortunately, we could not get into the "À la carte" restaurants even with it being the off season.
Best vacation in a long time!!!
Hotel staff were amazing and friendly. Resort gardens and beach were stunning. Food was great! Lots of options. Our suite was great for our family. There was a crib in our room upon arrival. We didn’t even have to ask for it. Cleaners cane to the rooms at reasonable times and felt safe all the time on the resort. Water gym was so fun! Pools were clean and big. Lots of chairs available. Met lots of great people. The Italian and Mediterranean restaurant were out of this world amazing. I would re [... read more]
Average resort
Average resort. Did not think it earned 5 stars. Resort was outdated. Housekeeping required specific instructions to complete tasks. After 11pm only bar open is at the disco which is 3 minutes down the road. Lobby bar is not even open. Inconvenient when you just want to stay in lobby and play games/chat/ watch tv.
Nice resort
Service in restaurants and bars very good. The fan in our room did not work. Advised them of this 4 times and was told they would send somebody right over but nobody ever showed up. Resort very clean and staff friendly.
Fantastic time
This resort was a fantastic place for a wedding and for a large group. The staff were abundant and very helpful. The grounds were always clean. I wished there had been bars open later and with better service, however, the drinks were always delicious.
Nice stay
Had a nice stay with family and friends to celebrate a wedding, staff very nice and helpful. Food was adaquate but did not have trouble finding something to eat, rooms outdated but clean resort . Long distance to excursions and airport.
Good for a week away
The resort itself is beautiful and quiet, staff are friendly and there's plenty to do on resort. It's the only resort for quite a distance so the beach isn't too crowded, it is quite a drive for most off resort activities.
Awesome place
Was satisfied with all. Had a great time the service was great the rooms were clean the only thing I did not like was to put toilet paper in a waste can instead of toilet to me that is not sanitary the beach was nice with plenty of chairs for every one the intertainment was great and also loved the games they play around and in the pool hope some day we will return
Great resort for Wedding
We just recently had our wedding at this resort and. Everything was amazing! The food, the atmosphere, the grounds... We werr a group of 60 that all attended the resort at the same time. It is a Great place to host a wedding! The only complainswe had was that it was far from the airport, you feel like your in the middle of nowhere. The service at the pool bar in the afternoon was very slow and took them forever to serve you, you were better off getting out and walking to another bar. Also there [... read more]
Great resort for Wedding
We just recently had our wedding at this resort and. Everything was amazing! The food, the atmosphere, the grounds... We werr a group of 60 that all attended the resort at the same time. It is a Great place to host a wedding! The only complainswe had was that it was far from the airport, you feel like your in the middle of nowhere. The service at the pool bar in the afternoon was very slow and took them forever to serve you, you were better off getting out and walking to another bar. Also there [... read more]
Grand Bahia Principe San Juan in Playa Grande Area
I found the rooms were a little aged, grounds were beautiful, and food was awesome. The bus ride to the resort from the airport is further than I expected. The bartenders were extremely slow and under staffed.
Somewhat disappointing
We returned to this hotel after 17 years and were a little disappointed in the changes, not positive ones. We arrived to an unacceptably dirty room, sheets had feces on them. We called to have it rectified only to find out they changed the sheets only and not the dirty blanket. The bed was made with the dirty blanket. We did not have outdoor lights at our building during our entire stay when other buildings did. This was rectified the day before we left after complaining to the general mana [... read more]
Ok resort for the price
Ok but not organized for the a la carte restaurant. They were saying to us that it was booked. They even closed one a la carte restaurant during our stay The wine was not the best quality. It was watered down. I was surprise to see that we could not drink the water from the tap.
Great time spent
The vacation was great, the staff was very friendly, the food in the buffet had a lot of options and the a la crate Mediterranean was great. The disco and married were a lot of fun as well, the beach was beautiful,
Amazing time with my 5 years old daughter!!
Wanting to travel with my toddler ..it was to me the best place. It was safe, the beach was shallow... The intertainment team was absolutely mind blowing. All staff was extremely nice and helpfull. Very friendly and took care of the 2 of us. They knew we were mother and daughter alone, They have made our stay easy and fun. I would go back in a heart beat and so my daughter who is asking when will we go back. On another hand Felicia and her team at tripcentral.ca has been helpfull and kind. Than [... read more]
Value for Money Resort
This was a nice resort, I think I got value for money. The food was enjoyable, even though I do not eat meat, there was always a fish/seafood option for me. Staff were friendly and helpful. The rooms were OK, I was not too impressed with the way the room and bathroom was cleaned. the bathroom seemed quite messy to me, even after it was cleaned. The entertainment was enjoyable especially the Michael Jackson show and the Beach Party. I recommend that the Beach Party is held twice during the [... read more]
Incredible Trip
Food was Excellent, Resort room and staff were great. The Excursion “VIP PLAYA GRANDE†amazing what and incredible Vacation. We are already thinking of a return trip in the future. Thank you Victoria from Trip Central 🤟â¤ï¸