Outstanding resort
Excellent and high quality service at front reception. Arrived and requested upgrade and got it! Great to see a family friendly resort with amenities on premises and in beautiful Marina Village in Atlantis, New Providence. Intend to revisit The Cove. Especially for dining experiences at FISH by Jose Andres.
Amazing vacation
Everything about the Royal was 5/5 the food, grounds, staff, beach!! The rooms were a bit dated but very clean. Food was amazing on the expensive side but very worth it! We had an amazing time. Would highly recommend
Ash
The trip was amazing… only because Ash my trip central concierge was unbelievable. He supported us the entire way. I’ve never had such good service ever. When I book my next trip I will reach out to Ash directly. Thanks
Truly Aamazing Resort
The grounds of Atlantis are spectacular. The pictures of the resort do not show how beautiful it really is .Truly a trip of a lifetime.The staff are wonderful and the food delicious.The view of the marina is unbelievable.
AmaZin Resort amazing staff and Tammy at trip central made it happen.
We had a wonderful time staying at the Atlantis Royal. Nicole at the front desk at Atlantis was super friendly and she looked after us from the minute we checked it. The resort had so much to offer for adults and children it was superb. Tammy at trip central was so wonderful and accessible at all times! This was one of the best trips we have taken
Great resort
Great resort, very high end design and attention to details went into the construction. Was built in 1998 I believe so its age is noticeable in the rooms, we stayed in the west tower of the Royal, room smelled musty/moldy but again I believe this is due to age not cleanliness because the entire resort is quite tidy. The Aquaventure park is second to none and the Cove beach and Pools nearest the cove are outstanding. All in all great trip and hassle less thanks to the staff. AL
Amazing!
Everything was amazing. Minus a few minor details -the spa could have been better, there was no bath robe in the room, and we were sent on the wrong excursion by the guest service agent working there. The beach, pool and staff were amazing!
Amazing resort
It was very nice hotel, and everything was fine , just we didn’t know that the resort activity is closed at 5 pm and from 5pm we didn’t know what to do fo kids, after 2,3 days we noticed there is movie for kids and,... if we knew about hotels facility more before our trip we could enjoy more when we were there,
Beautiful resort
Amazing resort just lacks live entertainment at night. Also a all inclusive option would be a overall better experience. Overall the resort layout was very good it would recommend the royal to any other couple looking to stay here.
Royal
Jairus from travel agency was very helpful, knowledgeable and understanding for our family expectations for the trip. Great trip & vacation we totally enjoyed it. Bahamas , hotel , rides and people are great we enjoyed it
Great resort
We were totally happy about The Royal at Atlantis. The service was great. The staffs responded to your request in minutes. The Royal is close to Aquaventure, which is great. A little bit far from the beach, but not too far to complain about. You can save money for not buying meal package. Food are expensive but understandable!!!
Great adventure but the hotel was not in good condition.
The resort was fantastic but I found the hotel (Royal) somewhat falling apart. We were forced to switch rooms 3 times due to water leaking in our bathroom. I notice signs of wear and tear everywhere. This hotel is not a 5 star in my opinion. I regret buying the dining package. I discovered that additional charges not authorized were put on my visa, on the minibar and I was charged for meals that were suppose to be covered under my plan. It was a great adventure but the hotel itself was a huge di [... read more]
Disappointed
Horrible Service, Horrible Rooms We had to upgrade to the Cove as the room that we were placed in smelled like smoke. My kids ended getting sick. This hotel doesnt meet my standards nor should it meet Tripcentrals.
Great Ammenities
Atlantis is an excellent resort all around . great food options, beach access, friendly staff and an abbundance of activities - will keep any traveller occupied during their stay. Located within a five minute drive from downtown naussau, those who wish to go off resort can do so with ease .
Fun Resort
Atlantis is a massive resort with lots to see and do. We stayed at the Beach Towers which was slightly dated but clean and suited us just fine. The All-inclusive package has limits to where you can eat as well as what you can eat. We found this a tad bit challenging as you really needed to get to know the 'approved' locations as the staff were not very helpful when we explained we were with the Sunwing All-inclusive package. We ended up getting charged for some items that we had not realized [... read more]
Value for money...amazing place
The hotel/resort stay was amazing. Staff of hotel was very help. Amenities were too much to cover 😊👠Food was of great taste and huge selection. Comfort of room was good, we got daily maid service. My family enjoyed the stay.
Awesome resort
The hotel is clean and has excellent daily cleaning staff. The grounds, pools and beach area are beautiful and kept clean. The customer service is amazing. So much to do for families and couples. Definitely a good resort choice for both
Trip of a Lifetime!
We have been to Atlantis several times, and every time we go, I have that "pinch me" feeling. The grounds, the food, the atmosphere, is all top notch. There is so much to do, the kids are always entertained, and are able to take part in activities such as getting in the water with sting rays, and small sharks to feed them. They also fed Sea Turtles. Amazing experiences for them. There are too many pools to choose from, you could go to a different one each day. The resort is walkable, even with t [... read more]
Great Trip
This resort was everything that we expected. Very nice. The only negative thing was that We found some of the female employee's were not as friendly as you would expect. Food was great lots of choices for all budgets. Beach was very nice, water park was very good, you were never bored lots to do.
Recent Atlantis Beach Tower Stay Review
The Good: 1. Resort with Good number of Activities 2. Courteous Staff The Bad: 1. Flt Delay by over two hours 2. Too much wait time at the transfer from Airport To Hotel because of insufficient bus 3. 1 hour wait at the registration and line up was not even that long (Slow and insufficient number of staff) 4. Return Transfer instruction not properly provided ( A flyer with an attached chit with instruction. Half the people missed) 5. Not many restaurant choices in Sunwing all inclusi [... read more]