The resort is older but clean. The first morning after Breakfast there are folks waiting for you so they can take you on tour of the resort to show you what you can buy. with our guy their was no pleasure to buy and you start the tour of with a gift and a drink. Did not mind this as it was a good way to see the resort around and learn. In the end we said no to buying and that was it no pleasure. The rooms where clean and the house staff was very helpful. The food was really good and the entertai[... read more]nment was good for both adults and kids. For what we paid for this trip it was a good week and no complaints I would recommend this resort
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Bad Choice -
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Terrible Resort
I unfortunately do not have a good review of this resort. They are so focused on their “members” the rest of the resort fails. Food was some of the worst we have had at a resort. We have travelled all over the Caribbean and that includes that Cubas food is a smidge better than what was experienced. The rooms are very outdated and have no storage for your clothes, our toilet leaked from the bottom all over the floors (made our room smell like pee), the smell of sewage was very bad especially on t[... read more]he shuttle between the different restaurants. The beach was not clean, nice or inviting, garbage, and the seaweed was very bad on beach and in the water. You couldn’t tell if you were going to step on rocks or break an ankle falling into a little valley. Had to go down and get a bed/chair by 7:30 am or none left. Their reservation for restaurants was the worst i have ever seen. Had to go 3 days in a row to for them to keep telling us the system resets. We finally got reservations only to be in 2 places at once and only found out when arrived at the Italian Restaurant and it was VIP only which was weird because we were considered VIP but apparently not the right kind of VIP. Even offered them $20 American to let us in and they said no. Entertainment was great until they had hard stops so people will go watch the dumb shows that they put on. If you can see the people are having fun you don’t stop but not here no matter how many people are having fun. AND to top it all off everyone in our party got sick, not just one every single one of. It was so horrible. We had prepared for all of this as we have travelled a million times. But this was unstoppable we could not get better. Almost kicked me off of the flight because I was still throwing up.
The other thing that was annoying were the small cold pools by our beds and the beach, the parents let the kids use them as a fun playing pool even if adults were sitting in them to cool off. They have children’s pools but parents didn’t care. No lobby so there was no entertainment in the evening after dinner to sit and have a drink and watch. We left money in the fridge to see if they would refill our beer must not have even opened the fridge cause money still there. Also with 2 people in each room we only received 1 beer and one Pepsi. Let’s not forget the peacocks, excited to see them but at night they were VERY loud and would wake us up or keep us up. This is the worst trip ever and I/we will never go back to puerto Plata. If I could give a zero rating I would.
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Private -
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Terrible
The food is worse than Cuba. It was unbearable. The rooms need service all the time. Not enough lounge chairs so you are constantly looking for one or standing around . No coffee unless the restaurant is open (at 7am). No activities for kids. No entertainment.
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Private -
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Okay resort
room was okay, air conditioning was broken and no one came to fix it after being asked, lots of workers try to get you to take a “tour”, which is a 3 hour waste of time trying to upgrade you for money
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Vulcan -
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Mediocre Resort
Very disappointed. First day there we were solicited by one of the staff claiming to take us on a "tour" of the resort so we would know where we could and couldn't go. Incidentally, even though Trip Central and Lifestyle's website say you can venture between the two, there are a lot of areas you can't. Turned out this was a scam to get us across the street to try and hard sell us a very expensive membership to a club. We were held over an hour before we came up with an excuse to get out of there[... read more] ! Another couple we spoke to said they were held for three hours in a separate room against there will and when they tried to leave the resort employee called his manager for additional intimidation. The beach was not great. There is an upper level equipped with pagodas which are very comfortable and a good bar where the food is acceptable. Pools are nice and the foam party is lots of fun ! The buffet is excellent with most foods available every day. Rooms are very dated and the resort is noisy all the time even at night when the peacocks start there wailing (didn't know they even made such a racket ).If you are looking for a place to relax this is NOT the place to be !
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Jennifer -
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Nice resort
Hotel was dated but was clean, staff was friendly! Food was ok! A lot of stuff missing with the resort or have no access to which was disappointing! Room was clean but very loud, the resort doesn’t sleep! ( at least where we were)
No beaches so if you’re going to relax in the sand! Not the resort you’re looking for!
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Private -
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Love this resort
This resort is huge and there is plenty to do, tons of amazing restaurants and lots of yummy cocktails!!! Pool options, palm trees and an ocean breeze!!! We loved the sushi, Brazilian and Mexican restaurants and the handmade pizza at Bellini is incredible! The staff are friendly, accommodating, and always smiling. Definitely recommend.
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Katou -
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Amazing Resort
We just returned from the Lifestyles Resort & Spa in the Dominican Republic, and it was great! It was my first time going to the Dominican Republic with my husband and good friend, and it did not disappoint. The weather was fantastic—nothing below +28, but it was very humid
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We stayed around the adults-only pool because the ocean was very nasty, with huge waves and a lot of algae on the beach.
The food was your typical buffet, with lots to choose from therefore you will not go hungry.
[... read more]We decided to take in an "a la cart" restaurant so we chose the Brazilian and it was such a nice experience, with the waiters bringing you the meats on a large skewer to your table, the meats included were chicken, turkey, pork ribs, steak and to finish a pineapple dessert and it was all delicious.
The only downfall here was 2 things first - the peacocks, they sounded like 10 male cats fighting, they were very loud noisy birds but beautiful to see at the same time.
And second, the good people that worked at the spa, they don't leave you alone they were obnoxious!!!
Rooms were cleaned every day, the bottled water was replenished also everyday, the grounds were beautiful, and the day beds were also changed on a daily basis.
The buffet napkins smelled like fleecy, yes they smelled like fleecy and so did the towels & sheets which was refreshing.
All in all I will give this resort 9.5 out of 10...
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Private -
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Lifestyle Tropical Resort
Lobby was under construction. No heads up about this. we arrived at night. The make shift lobby was very dark. December 10 and no Christmas decorations at all. Very poorly lit as we checked in. We had 3 guests and the safe in the room which is paid for daily had only one key. building 5. Very sporadic hot water for showering. Patio door handle broken and very difficult to open and close. We requested to be moved to Building 6. Better hot water situation. Safe with code entry easier for the 3 gu[... read more]ests. Requested 3rd patio chair and told not available. Room towel service usually for 2 guest and always needed to ask 3 guests. Sunwing rep not found. at one point guest services said to look around the pool area for him. Room pillows were TERRIBLE. Very lumpy like balls /bunches of cotton. We asked for better pillows which were just as bad. Air conditioning vent in the ceiling gave lots of condensation on the ceiling that then dripped onto the floor that would leave a large puddle of water creating a danger for a slip and fall so a towel had to be left on floor to absorb the water. Buffet food was usually good with good selection. Brazillian Mexican and Blue Lagoon restaurants were very good. Bar service and drinks very good. The beach at the resort is down may steps and /or steep walkways which can be a problem for some guests. The beachfront is not the best with usually rough water no lounge chairs and is a public beach with vendors and some small shops. Not ideal if you are a beach person. All of the entertainment
staff by the pools were GREAT. Very engaging and friendly with morning and afternoon games and water aroebics. Our 2 week stay Dec10-24 had LOTS OF RAIN during the evenings leaving very little in places to go during the evening. no disco or meeting places. upon departure our luggage was left in the open temporary lobby which was very humid from all the rain. Shuttle to airport booked for 7pm even though Sunwing departure had been delayed by one hour at this point. we missed out on the Christmas dinner and show by 1hr.which the sunwing rep could have changed the shuttle time. The seats in this lobby were very hare and uncomfortable and the ants or sand fleas were biting. Overall we had a good time DESPITE THE MANY DEFICIENCIES AS MENTIONED ABOVE. Would I return as a guest? I would have to think hard about this.
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Private -
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Sub-par hotel
The food, although somewhat bland is the only thing I can recommend. From the high-pressure sales for the timeshare to the lack of hot water in the room to the un-enthusiastic waitstaff, I would not recommend this hotel to my friends. I have been to the DR about 10 times and this has been by far the worst resort.
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Private -
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Wonderful Vacation if You Have Reasonable Expectations
We went to the Lifestyle Tropical Beach Resort for a two week all inclusive vacation. It was a positive experience on the most part. We had requested a ground floor room with pool access and that's what we got. The room was a basic hotel room with nothing special. King size bed with no sitting area. The bathroom (shower and toilet) are individually enclosed with frosted glass without any partition between the sleeping area. Sink is open between the two enclosures. This wasn't an issue for us oth[... read more]er than a night time run to the bathroom meant the whole room was illuminated when the light was turned on. The safe in the closet was not working, but we didn't really need it. The room was not squeaky clean but was passable. Things like the ceiling fan and air-conditioned vent needed to be cleaned and corners in the bathroom really needed to be scrubbed. Linen and towels were clean and the room smelled fresh. Pillows were good which is not always the case in hotel rooms. Shampoo, conditioner, body wash and lotion as well as soap and basic amenities like a small sewing kit, shaving kit and even toothbrush were all provided and packaged nicely. The room was cleaned daily, fresh towels and linen were provided as often as requested. The cleaning and dining room staff were wonderful and very happy to help in anyway they could.
The food in the main buffet restaurant and the al-a-carte restaurants was good to very good. Moonlight restaurant in particular was awesome (great food, service and located right in the sand on the beach). The fresh grilling stations around the buffet always had great options and the cooks were happy to grill your bacon a little longer if it wasn't crispy enough from the buffet. Salad and fruit bars were clean and well stocked at every meal. Desert section was a real treat every lunch and dinner meal. Table servers were very attentive and courteous (just a side note: when you arrive at the buffet restaurant find a table before you head to the buffet, the staff will come with your cutlery and take your drink orders, then when you come back to the table with your food everything will be waiting for you).
The pool areas were clean and well maintained. There is a large multi pool area that is open to everyone. We were located next to the adult only pool which is smaller, but also every nice. Pool areas were monitored by lifeguards and security staff regularly throughout the day. Cabanas and lounge chairs were cleaned daily (and as at other resorts you have to get there early if you want something).
The beach access was limited (you had to go through the VIP membership area and down multiple sets of stairs to get to the water level. Not the nicest beach (it is the Atlantic side of the island and to many shops and vendors to really be beautiful). However the view out to the ocean and the sounds of the surf are captivating.
Travel to and from the airport was on large air-conditioned buses that were clean.
While we really enjoyed our vacation and came home rested and refreshed there were some things that made our vacation less than ideal. The constant badgering by the Lifestyle sales people (don't get suckered into the welcome tour, it's just a 3 hour long high pressure sales pitch for membership into Lifestyle timeshare stuff) was a pain in the ass. The hustling for cigar sales, spa treatments and everything else really gets tiring after a few days. Everywhere you went there was a tipping box or jar prominently displayed. We're generous, but after two weeks of everyone with their hand out it just got to you.
Night time entertainment was pretty awesome. Incredible dancers, costumes and staging. Sometimes the music was too loud. Daytime entertainment and activities around the main pool were fun and loud with lots of laughing and sometimes live music.
Lastly, we found that the clientele of this resort seemed to be friendlier that other places that we've been. Lots of people were happy to stop and visit and introduce themselves. We met a number of very nice folks and families that were enjoying their vacation just like we were. I would recommend this location to others as long as you go with reasonable expectation (you get what you pay for - it's 3 star, not 5 star).
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Carol -
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Nice Hotel, very clean and food was good
Well, it was not a great vacation. When the bus took us to the hotel they left us away from Lobby so we had to walk. Then I was on the side walk which was not too big and decided to step on the road and fell. split my knee open and baby finger and bruised left hip and elbow. Bleeding every where. finally got to lobby and front desk rushed over and tried there best to bandage everything. Why the bus did not let us off at Lobby . No one could tell us. Next day put in a complaint to Sunwing guy. H[... read more]e made a report but would not give Bill a copy. We where on second floor so the next day they put us on First as I was pretty sore walking. Went to the doctors and he looked at knee and put stuff on it and gave me antibotics and pain killers. Put a needle in my arm and put antibotics in also. No going in water for a week. My knee is still swollen as also my ankle. Still pretty sore walking. I will not use sunwing again and it was a west Jet plane. It was just too much at airport going in a shuttle over to sunwing buiding people squeezed in. Waited nearly 2 hours for our luggage coming home. Will go out of Hamilton next time. But not sunwing.
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Jude and Cecilia -
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Vacation time
We really had a good time in the resort. Food, people, staff and ambience were good.
Couple of things we missed:
1. No hot water to shower
2. Only 1 hour of free wifi
If the above can be fixed, we will definitely come back again.
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Corey and Jo -
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Great family vacation
The hotel was huge and we didn't get to see the whole resort in our 7 day stay but what we did see was amazing. There were shuttles to take you around and never had to wait long for one to show up. The food was very good and plentiful. Drinks were good. large gift shop on site. Rooms were clean.
Wifi was expensive but we went to the pharmacy at confressi next door(5 min walk) and got sim cards for our phones for 15us dollars and that gave us 10 GB of data which was more than enough for the 7 d[... read more]ays. No complaints.
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LA416 -
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5th time with more to come!!
Absolutely love the property the people the size of the property is massive use of all of the facilities is great the pool is clean the drinks are good the food is tasty the only problem was that we didn't have hot water for showers hopefully this can be fixed by adding more hot water tanks so that when the resort is busy this isn't an issue otherwise the renovated Superior Suites was beautiful and I will definitely be coming back again in the near future thank you lifestyle!
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Tina -
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Lifestyles spa
The resort is beautiful,clean, good food. There is no disco at this time. The v I p party is no longer as well as the foam party.if you want to go 5o sea world you need to hire a taxi to go to the disco. Drinks are not free there. They still have shows at the Coliseum some nights. There is a silent disco at lifestyles and cofresi, that was fun. The staff at the pool bar are amazing. The roome in building 5 are very clean. The locals come in on weekend and take over. This was my 6th or 7th time [... read more]there. I would go back.
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Roberto 1 -
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Great value for the money
The Lifestyle Tropical resort is a beautiful well maintained property ...consisting of 2 large hotels and other accomodations
Room are large...excellent houskeeping..staff are great and friendly
Very high security to enter property
Food is very good from the buffet to al carte restaurants..nightly entertainment
Family friendly
.good place to stay for a vacation
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Ovi4207 -
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Excellent resort!
The hotel is very clean, with nice rooms, a nice view to the garden; it is close to the beach, with very friendly employees, and variety of good food and drinks. The barmaids are not looking for tip to serve you; it is up to you to leave a tip or not. The restaurants around are very good with lot of choices.
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Clarks&Jones -
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Fun at Lifestyle Tropical
A wonderful resort for the money. Clean. All in good repair. Buffets more than adequate. Didn’t visit many a la carte. Beach not much and not easy to get to but there. Food was served and staff gloved, masked etc Pools good. Shortage of lounge’s but still good. Unfortunately some bartenders got a bit demanding for tips. All in all a good value and we will return.
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Private -
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Clean resort
We don’t travel much, but it was nice to see the sun, the staff is super friendly, the rooms are clean we had hot water, I was not a fan of the beach , it is small, and closes at 6 , its not a big resort so not much walking to get where you need to go, but maybe thats what I missed big long walks I felt closed in, we did a few day trips they where fantastic, its a very interesting Country.
And the food was also fantastic.