Not the same any longer

I have been here before when it was more vibrant, Although the staff are great and the food is on par with the ratings, I honestly will no longer return. Bucerias has beautiful beaches but the local authenticity of humble kindness is no longer, it has been pushed out by xpats, apartment buildings and big corporations. You can see the struggle of the locals and it saddens my heart. If I do come back to bucerias it will be to stay at a local small hotel or homestay. The Decameron is bland l [... read more]ooking, lost its sparkle and shine. But I do stress the employees are as beautiful as ever. Special shout out to Jenny and Marisol in the restaurant by building 4. I would also like to add that this place right now is under loud construction of the roofs so if you want a good sleep I suggest building 6 or somewhere else. Thats it for now, I have been to Bucerias many times, this is my last time staying here.

Decameron

We have stayed at the Decameron for many years. The upgrades they have made are greatly appreciated. The new lounge chairs were comfortable around the pool. The specialty restaurants did not disappoint. There was a huge group of seniors which completely booked the middle buffet and we were not allowed to sit and eat in there. The morning coffee was not available from the machine until 7 am. It was nice to see regular staff there. We were disappointed that they put us on the fourth floor beca [... read more]use I was unable to do the stairs due to upcoming surgery but they moved us the following day. I would highly recommend that the salad buffet be enclosed with plastic doors to prevent the birds from flying in and taking items. Based on our price package we would return again. Our trip agent was very helpful.

An economical resort that is nice, but could do some improvements

Workers are fantastic. The hotel is an older style. Improvements have been made over the years, but there could be much more done. A list of suggestions . . . ROOM [ ] No plug in sink [ ] Smell from sink, no P trap [ ] Need to ask face cloth daily [ ] Light need fixing, stand up and bed side light [ ] CNN channel drops on the TV on occasion [ ] Patio door doesn't roll closed properly [ ] Room door has to be pulled to close [ ] Closet door hits the front door hinge RESO [... read more]RT [ ] Bird issue, cover food with plastic Covers, give waitress laser lights. Close in eating area with netting or blinds [ ] Cook the beef more in a la carts [ ] Beef is tough and grissly most of the time [ ] Disco noise is too loud for sleeping [ ] Coffee maker in room would be nice [ ] More palapas and umbrellas so less saving chairs. Many want shade. [ ] Get a la cart reservations fixed on line [ ] 7.30 a.m. bug guy sprayer is so loud [ ] Buy electric mowers, trimmers. Gas is noisy and smelly [ ] Get pads or better seating for nightly show. The cement is hard to sit on [ ] Upgrade food in restaurants [ ] Put more salt or seasoning in food. [ ] Many desserts have no flavour

Hidden Gem

2nd stay at this hotel and we have nothing bad to say about it. Good value for your money, ocean front property, lots of food options. Rooms are clean, we had a king size bed, mini fridge in room but not stocked. Large bottle of drinking water left in room daily. Property is kept up, staff are very friendly. Walk or taxi into town for restaurants and markets.

In need of upgrading but we'll be back.

We have been returning to this hotel yearly for years. We love it. Definitely needs some work on the rooms...exterior renos seem to be in progress. We will continue to come here each year. Grounds are great. Pools great. Food was better from a 4 to 6 or 7.

Great place

Rooms and grounds well maintained and beds were great along with such responsive friendly staff. Pools and beach area beautiful Restaurants and bars conveniently located with good friendly service Gorgeous location

Fabulous resort !

This resort is excellent- we have gone many times - with the 2 of us- and with groups of people. The service and staff are excellent ! The rooms are large- we had a fridge and a safe. The beds and pillows were super comfortable, the bathroom and shower are large. The food is good, with special mexican nights, seafood nights, Italian nights etc. They have 5 specialty restaurants, and the buffets are very good. The shows at night are good. The beach is amazing, and there are many pools in the reso [... read more]rt, including a quiet pool. The location for this resort is really good. It is an hour to Puerto Vallarta so it is very easy to go there. We travelled with Air transat and they had a representative at the resort every morning if we had questions or wanted to book tours. The resort is in the town of Bucerias and a short walk to the shops on the street and the local market. There are many really good restaurants and bars right on the beach in the centre of town. If you like to bike, check out Bici Bucerias- we rented bikes there and they are excellent- they are a 3 minute walk from Decameron. I would highly recommend this resort.

Best holiday we never had.

We cancelled our vacation at grand Decameron due to the civil unrest. This would have been our milestone birthdays holiday. We had planned this vacation for a couple of years only to have it cancelled due to the cartel uprising

This resort exceeded our expectations!

From the moment we arrived, we were taken care of. When I needed a playpen, they were so quick and brought it to our room. Room service even made the sheets in the playpen when they cleaned. The staff are some of the friendliest people I’ve met, and felt like friends/family when we left. The food is incredible, never tried the restaurants but also didn’t feel like we missed out. Even when I went to grab a highchair, someone was quick to stop me and bring it to the table. This resort is incredibl [... read more]y clean, you notice staff cleaning all throughout the day. We cannot wait to go back!

Resort fine, but not the Tripcentral staff person.

i would like to comment on the staff member Eliana. She did not seem to understand basic concepts of travel. For example, i told her we wanted Premium seats, but definitely not the bulkhead. So she went ahead and assigned us to bulkhead seats. I tried to explain to her we absolutely did not want bulkhead. But she did not seem to understand. She wrote back in an email that she had checked with Westjet, and these seats (in bulkhead row) were definitely Premium (??). She just did not understa [... read more]nd. We went ahead and did out own booking in Premium row 3. I would never use her as an agent again. If this is not the right place to make this comment, please forward this on to the appropriate dept. I have used Tripcentral many times in the past, but would never use her (Eliana) again. So i am not sure how i can screen for suitable trip advisors in future. Perhaps you can advise.

Great resort!

Loved the resort start to finish. Multiple pools. Beautiful beach to walk. Food was plentiful. If you couldn't find something to eat ,your problem. Multiple bars & washrooms. I loved the whole experience because I wanted relaxation. I did not want to come home. I will go back again next year to Grand Decameron Complex.

OK resort - great location, great beach

We were in Block 2 in an oceanview room - the room furnishings had not been updated but it was very clean and comfortable with Air Condioning, a mini fridge, an electronic safe, electronic key card entry, bathroom with shower ony and small bottles of shampoo, conditiner and lotion along with small bars of soap provided. They also provided one large bottle of water daily and if we happened to see the maid in the hall she was happy to gie us another. The buffet food was ok, some days the offerin [... read more]gs weren't quite what we were looking for but we always found something to eat - food temp could have been warmer. The a-la-carte restaurants were all very good, we tried the Japanese, Thai, Mexican and Italian. We did not find the cocktail list to be quite to our liking so stuck with beer, wine and sangria. My only caution is this - security will go and remove all of your belongings from the lounge chairs if someone is looking for a spot and you have been "gone too long".... how long is too long? who decides?? this is the problem.... we told security that the people who were beside us on the beach one day had just gone for lunch, but he either did not understand or did not care- scooped up all their things and when they came back from lunch they no longer had a spot... not really my kind of vacation vibe - why dont they just get more chairs?

Great location

Hotels showing its age but grounds are beautifully maintained, staff are wonderful, premises immaculate, beautiful beach. Preferred the colours they used to have - beige is so boring. We keep going back because of the location, the ability to walk beyond the resort in safety. Food is mediocre but you will always find something. Many restaurants, bars within walking distance so eating out is a bonus.

Nice all round Experience

This was our second stay with Grand Decameron in Bucerias. We were a little surprised when the vibrant building colors from last year were more muted this year. Again, we booked into an adults-centric block of 5 or 6. That was good for our requirements, and we could wander over to the other Blocks and Pools for a more lively and upbeat ambience. The rooms in Block 6 seemed more refreshed than last year. Maid service was prompt and friendly. The bar lady at Block 6 was excellent, cheerful [... read more] and willing to play along with peoples' attempts at speaking Spanish. The ala carte restos were generally good. However JAP JAP resto had each of the courses served looking suspiciously like the previous course. We actually saw 2 tables leave after the second course and went to dine elsewhere. This year, being able to book the ala carte restos online was a welcome upgrade. However for our last two days onsite, our registration mysteriously disappeared from the reservation system, so we had to resort to the old standard standing in line for making your restaurant reservation. All in all, we would definitely consider coming back here.

Great Location!

We have been going to his resort for the past 10 years. We love the location, right on the ocean, we love the friendly staff, the cleanliness everywhere, rooms, pools, grounds, facilities, and the lovely little town of Bucerias, walking distance from the resort.

Fantastic Trip

This was our first time to this resort and we will definitely return. Our stay at Decameron exceeded our expectations. The resort was very clean and the beds were quite comfortable. The room was made up fresh everyday and we had lots of bottled water. The mini fridge worked great and kept our ice frozen. Overall the food was very good and no complaints whatsoever. However, the red wine was inconsistent, but ok. We will bring a couple bottles of our own next time. The employees were all  [... read more]fantastic and very friendly. The ocean was awesome to look at but a bit rough for swimming (for our liking). The fact that this resort has several pools and bars is a real plus. The staff work hard to keep them well maintained and clean. A plus for the resort was the friendly gentleman operating the pottery painting opportunity. Many people spent countless hours enjoying painting their pieces. We have never seen this at a resort before and we really enjoyed it. The iguanas were wonderful to watch and quite entertaining. The only downfall to the whole trip, which is no fault of the resort, was that we got "tricked" into a conversation at the airport; someone selling excursions, which was really a timeshare scam. We got taken for $120 USD. - Beware! Live and Learn.

Good budget resort

Food was ok, rooms were alright, however there are no elevators except in one building. If you were to end up on the 4th floor there is alot of stair climbing. Nice short walk to Bucerias Centro square with lots of shopping, bands playing and awesome street tacos.

Great resort

I visited this resort 18yrs ago, I must say not much has changed, just some fresh paint. We really enjoyed it again. Everything is clean, staff are friendly and helpful and the food was great. I only have one complaint, the à la carte booking was ridiculous having to line up early in the morning just to try to book and you could only book for the day of. The recommended App did not work. We never ate at an à la carte as I was not wasting a few hours of our holiday standing in line.

First Time All Inclusive

I’ve never been to an all inclusive resort previously and I would definitely look for a different set of qualities in a resort next time. I found the hotel clean, the staff friendly and the overall environment very inviting. The food was consistent but pretty bland for my liking. The alcohol served was poor and I’m pretty sure watered down. I don’t drink much but when I do I would like a premium alcohol which isn’t watered down. I purchased my own beer from the local grocery store as a result. [... read more] I did notice other patrons had done the same.

Very Disappointing

Food was cold and poor selection. Salad bar always good. Very limited staff everywhere- Canadian Club Rye only 2 days !! Never had this happen any resort in Mexico Few English speaking staff--even bar tenders. Loud speakers We will not return to Grand Decameron Bucerias.