Location, Location, Location

I will start my review with the positives charming older hotel, clean, very nice friendly staff.We had booked a superior room because it had a balcony we had a great ocean view. The location is great we love staying in old town as it is within walking distance of restaurants, bars, shops. What we didn’t know was that our room was an adjoining room. There were guests in the adjoining room and u could hear everything from coughing to sneezing to conversation. Another negative is there is no fridge [... read more] or ice available at the hotel so we had to buy a cooler, ice and water.We stayed for 2 weeks so the cost did add up. The beach is very nice they have palapas and umbrellas but old wooden chairs that lounge back are rickety and not maintained. They should probably be thrown into a bonfire.It also is a public beach so u may have a great ocean until about noon people come and set up. The pools are heated it is a small area really cramped. This hotel could be so much better with some improvements .

Good value

Grounds,pools and beach area excellent. Could upgrade pool recliners. Hotel doesn’t guarantee double beds. You could end up in a King size. Restaurant nothing special. Morning coffee is good. Cleaning service was excellent. Room Price with Airfare a good deal. Included free transportation to and from airport.

I will visit again!

Best location, old school vibes, comfortable, right on Pacific ocean, could not be a better combo than this. Big spacious rooms, working AC & TV, delicious breakfast, courteous staff. I loved it. Thank you so much for making my vacation memorable.

Loved the Tropicana!

The Tropicana is located in the Romantic Zone, amid the cobblestone streets and directly on the beach. The rooms all have a balcony overlooking the grounds and the beach. The room is large and spotless; housekeeping cleans it and replaces the towels daily. The tv has Canadian, American and Spanish stations. The restaurant is clean with very attentive wait staff. We had breakfast included in our fee but it wasn’t a great idea because there was little choice. We basically ate the same thing every  [... read more]day. No matter, the hotel is close to literally hundreds of restaurants. The hotel had two lovely pools but not a lot of room around them for chairs. People lined up before 9 when the chairs were put out and threw their towels on them to reserve them and sometimes didn’t come back for hours. Although this is against the hotel rules, they didn’t enforce it. Before 8 am, people lined up to get the best chairs on the beach. No matter though as the staff brought out as many as needed, and they were under regular or palm umbrellas. The scenery and sunsets from our balcony were spectacular. I really loved this hotel and Puerto Vallarta, and wouldn’t hesitate to stay here again. I should mention also that it is evident that PV is very gay friendly. I was happy to see our lgbt+ brothers and sisters enjoy themselves in a beautiful, safe place where they are catered to.

Great Location and Great Value

The Tropicana Hotel in Puerto Vallarta is great value for your money. The hotel is very clean and the service was very good. They are continuously making improvements for example, this year a new beach grill. Last year, they installed wifi in all of the rooms. The breakfast plan options are limited, simple but adequate. It is worth the convenience and cost not to have to go out for breakfast. The security, gardners, reception staff, bellhops, pool cleaners, towel lady, cleaners and waiters [... read more] all work extremely hard to provide an exceptional experience. One suggestion would be to upgrade the lounges at the pool and to provide additional plugs in the rooms. At times, the wait staff were short staffed on the beach, but they did their best to keep up with the demands. The location is perfect for exploring the Romantic Zone and there are restaurants and stores just steps away. It is easy to walk many places from the Tropicana Hotel.

Great Location!

This hotel has a great location on Los Muertos beach close to the pier. Very friendly and efficient staff, clean rooms and very good meals. Nicely manicured grounds. Enjoyed the daily happy hour and live music.

Tropicana Hotel - Romantic Zone, PV Mexico

Have always loved the Tropicana. Still do, but had some issues this time around. Our flight got us into Puerto Vallarta late, like, 10:45 at night. Got to the hotel and checked in. Were put in a room on the 2nd floor overlooking the storage lot. Worst room in the place! Furniture was all chipped and peeling. Surface of the desk was almost non-existent. The next morning I went back to the front desk and told her we were not staying in that room for 2 weeks and that it was the worst room we hav [... read more]e EVER been put in at the Tropicana. She told me they were full and maybe tomorrow if I come and speak to her there may be something else. Went down at 10:00 a.m. she was not in yet. Went down at 10:20 a.m., told another 20 minutes. Basically wasted that first day in Puerto Vallarta arranging a room. All was fine until I requested a later check out time on the 22nd of March, 2024. Again, come see us in the morning of that day. I did and was told it was full. Wasted our last day walking around wasting time until 6:30 p.m. for our arranged transport back to the airport. Which did not show up. Another couple waiting who booked through Sunwing had a no show. We all took cabs to the airport. Love the Tropicana but some of these issues are becoming too stressful for what should be a stressless vacation in Mexico!

Better than average hotel for PV

BIG thing - shuttle bus did not wait until we were through long lines at airport and left without us. We had to take a taxi. No one we've talked to has ever heard of such a thing. small things - only one room key - inconvenient for 2 guests old style safe with key to unlock and avoid losing letting guests keep cabana chairs all day long with a towel while not at the beach or the pool need card in room explaining how phone works locally or between rooms another card could have list of T [... read more]V channels

Great location not so great hotel

We stayed in their economy room which we will refer to as the dungeon The air conditioner at night would sound like a squealing plane so loud I recorded it and played it for them but would be fine during the day latch on the door had been broken off poorly kept room hole in shower ceiling. The hotel staff didn’t seem very happy that we were unhappy with our room told us the hotel was full yet walking around say loads of empty rooms the only positive was our maid super friendly and did a grea [... read more]t job also for a no smoking hotel staff was eager to hand out ashtrays by the pool and in the restaurant. At check in we had to request our wristband for our paid breakfast and were given the wrong tv remote we had to have someone come to our room to figure that out. Back to the air conditioning when it squealed at night we would turn it off turn on the ceiling fan which made a loud squeak on every turn

Great Value and Perfect Location

We were very impressed with our stay at the Tropicana Hotel. I feel that it surpassed its 3-star rating in many ways. Jorge at the front desk was very friendly and helpful. We requested an Ocean View room, and he was able to move us into a beautiful room the next day for the remainder of our stay. It had a million-dollar view of the beach, pool, pier, and fabulous sunsets from the balcony. We had a standard room which did not have a mini fridge. Bottled water was only provided the first day. [... read more] Since it is not recommended that foreigners drink the tap water, we purchased bottled water during our stay. The room was freshly updated, very clean and comfortable. The maid service was excellent. She cleaned and gave us fresh towels daily. The hotel was beautiful and very well kept. There were many people continuously cleaning and gardening throughout the hotel. Wi-Fi is only available in the lobby, restaurant, and pool area, but we were told that the hotel is in the process of providing Wi-Fi in the rooms. We had our breakfasts included for a very reasonable price. The full hot breakfasts were served at the hotel restaurant which was very convenient. We also ate lunch on the beach in the private Tropicana area most days and had a few dinners there as well. We thought that the menu at the restaurant, although not a huge selection, was very reasonably priced compared to other similar restaurants in the area. The waiters at the restaurant were very efficient and continuously attentive to details. The waiter on the beach, Ulysses, did a great job of bringing us whatever we wanted. The other employees on the beach; the security guard and the person who set up the chairs and palapas were always very friendly and quick to help. The Tropicana Hotel is located right on the beach and in the Romantic Zone of Puerto Vallarta. It is within walking distance to the old town along the Malecon or on the cobble stoned streets. It is close to many amazing restaurants, shops, and amenities. We will definitely return to the Tropicana Hotel. It is very good value for the money and is the perfect location for a relaxing beach vacation.

Nice stay

Check in was quick and easy. I was upgraded to an ocean view room. The room was large and clean. No wifi in the room, but it was easily available in the lobby so that was not a problem. The bed was a bit hard, but I was able to sleep well. I was visiting friends who live in PV so I did not take advantage of the beach or pool areas. I would stay here again.

Million dollar view

Upon arrival the staff were super helpful ensuring we were satisfied with our room after a minor issue. Cleaning staff and beach staff were super friendly and helpful. The hotel itself is clean and we enjoyed lounging by the pool, on the beach, and in many of the lobby seating areas as we connected to wifi and downloaded movies. We will be returning next year for sure and highly recommend Hotel Tropicana for a reasonably priced experience right in the middle of the bustling romantic zone.

Million dollar view

Upon arrival the staff were super helpful ensuring we were satisfied with our room after a minor issue. Cleaning staff and beach staff were super friendly and helpful. The hotel itself is clean and we enjoyed lounging by the pool, on the beach, and in many of the lobby seating areas as we connected to wifi and downloaded movies. We will be returning next year for sure and highly recommend Hotel Tropicana for a reasonably priced experience right in the middle of the bustling romantic zone.

Very clean resort

One of the best maintained hotel grounds, garden and pool area in Puerto Vallarta. From the turtles to the flowering gardens, from the pool areas to the beach front, Tropicana is just stunning. Old style charm in the heart of gay Puerto Vallarta !

Close to everything

yes the resort needs some up upgrades. our room was clean and everything worked. Staff was great. pool was great. beach was great. short comings are WFi only in lobby, and the restaurant is bad..really bad. but everything else good. It is not fancy but works great for us. Also a mini fridge would be great.

Favourite hotel in PV

We've stayed at the Trop a number of times, and have had good experiences. The central location near the action of old town can't be beat. Rooms are basic, but clean and most have great ocean views. Staff is generally friendly and helpful. Great pool with views of the water.

Great location, but that's it!

Bit of a bait and switch as what you've booked may end up being a very old, unacceptable, unrenovated unit on the second floor, or a very small unit with no balcony facing the street (versus the bay and a nice room). The place is a basic - 3* and could be a lot better with just a little bit of upgrading and support from the family ownership/management group. Staff try their best with what they have to work with.

Better then expected

After staying over 30 times in all inclusive resorts in hotel zone our stay in Tropicana was a nice break to enjoy the old town area ,the atmosphere ,food, etc ., Hotel was just great....nice room. excellent view , bed good , a/c excellent, nice towels and facecloth's, hair dryer... Tv was great,even CTV and CBC .Breakfast was not super ,but for $30/CDN /week..was ok..We never spent much time at hotel.but pool looked v good ,and the beach area and many palapas also . dec/2019 Saskatoon se [... read more]niors

Great vacation spot

Tropicana is in a perfect location especially for gay travelers to PVR. The hotel is very clean and comfortable. Staff are extremely helpful and friendly. I've stayed here many times and have never been disipointed

Great location

The hotel is sort of need a bit of freshen up, they have a newer addition adjacent to the original building which is nicely appointed. The beach is nice with enough beach chairs and lounge chairs for everyone. The location is excellent as it is in the Zona Romantica rather than in the Hotel strip like Florida, it is within walking distance to everywhere in downtown Puerto Vallarta. Restaurants and Street Eats everywhere. Overall, it is good value for the price I paid, I enjoyed my stay there and [... read more] I probably will return.