The friendliest staff!

I love the feeling at this resort! It’s smaller and a little older than most, but the grounds are nicely taken care of by the friendly grounds keepers, who are always quick with a greeting and sometimes a flower! The staff in the restaurant are very helpful, Maurice is super friendly and quick to get us to our table and the two young men in our section were very attentive and charming.

Repeated customer

This was our seventh time in this hotel. We love cabanas, beautifull grounds and fantastic beach. We noticed this time that there were a lot less shelters on the beach. We were surprised to find public bathrooms not being cleaned on regular bases and in terrible conditions by supper time. Our room was cleaned very well by the same cleaning lady we had the last time we stayed. The amount of entertainment was cut back a lot and quality was not on the level. It is hard to describe the availability  [... read more]and selection of food that was provided, not expectable by any standards. The enjoined good weather and worm water and wonderful staff that works hard, however will probably not be back to this hotel.

We have been to Breezes AKA Hotel Los Cactus 35 times over 25 years

Hotel Los Cactus was Breezes Varadero. The Hotel still has alot of the same employees. Hard to believe they can be so kind and happy when they get paid almost nothing. Unfortunately before we left on Nov. 24th no one told us about the chikungunya mosquito disease outbreak. Many of my friends in Varadero had it when we were there. Some had been extremely sick since Sept 25. The staff at Los Cactus always treats us great. If I would have known about the outbreak we would not have gone.. We ha [... read more]ve never before had so many Russian people in Los Cactus. Probably about 75% Russian. They seem to be very LOUD and VERY DRUNK.. The Cuban government is not spending much on Los Cactus and could use a major facelift. The food although was fine, no power outages and lots of hot water. The rooms are cleaned well every day and the grounds are kept up to the best of their abillity. The Hotel was far superior when it was Breezes. Things are changing in Cuba.. Apparently Cuba is opening up to investment . Probably because they are broke. I believe Russians are there to payback a large debt. One way to recoup losses. I would NOT recommend right now. Wait til this disease gets under control.

Lovely resort

Frankly a nice resort with a good balance of value and amenities. It’s walking distance to town of Varadero. Beach is terrific. Food decent for Cuba with plenty of fruit, eggs etc. Loved the espressos!

Lovely resort

Frankly a nice resort with a good balance of value and amenities. It’s walking distance to town of Varadero. Beach is terrific. Food decent for Cuba with plenty of fruit, eggs etc. Loved the espressos!

Amazing small resort!

This resort is quiet, fun and most of all has the best staff!! And the best beach! If you are looking to relax and just have fun...this is the place to go. The rooms are older but clean, with working AC, and hot water. What keeps us going back? The friendly staff and just the best atmosphere! I would recommend this resort ?

My favourite resort and staff..

The resort is small, but compact in size. This results in it being easy to meet new people. There is no single supplement fee, so many guests are older and single. We had lobster 2 times each week while I was there. The staff are always smiling and always willing to make your stay enjoyable. The rooms are over sized and clean, but outdated. I will be going back Doug

Very poor hotel

I didn't care to much for this resort. It was a large grounds with Russian tourists taking up half of the resort. The buffet was really bad, I found pebbles in the rice and beans, almost broke some teeth. Black birds eating and defecating in the buffet food. This hotel is now a cubanacan and little effort has been put into the resort. There was no evening shows and I saw no animation staff for my weeks stay. This is one resort to avoid

Great Resort!

The room was clean and bright. There were bars everywhere for convenience. 3 meals a dat, served buffet style with lots of options. Grounds are well kept, and the beach was fantastic! The staff was extremely helpful and welcoming. I'm definitely going back!

Nice cuban hotel

we visited the los cactus hotel in jan 25 the hotel ground and beach are beautiful .the service try out the resort was excellent and beautiful large rooms . if you have the desire for a large amount of food like a cruise ship you may be a little disappointed however the food was tasty and clean and always serviced with a smile we have travelled many many times to many caribbean resorts and this will not be a disappointment if you realize you are in cuba and not in the maya mexico and you paid on [... read more]ly 1/3 the cost to have the beautiful cuba people smile at you everyday

Dissapointed

100% drop from my experience 2 years ago. Staff still fantastic, as were the rooms . Sanitation or lack thereof is another story, however, given the 80% occupancy of absolute animals from a certain powerhouse from oversees, this can be expected. These people, men and women, drank double shots of rum or whatever they could get their mouth around, morning till 3-4am, resulting in many fistfights and harassment of my group and fellow Canadians. We will not return until they find a new vacation spot [... read more] to piratize. Feel free to contact me for details.

Not worth the money!

Dirty and unkept throughout (except for the newly renovated reception area). The pool liner and steps were ripped out, leaving just dangerous bolts and liner remnants in all corners. Entering and leaving the pool via the steep ladders was very hard for older people and people with disabilities. All hot tubs/whirl pools were broken and empty. Very sharp pieces of beach chairs (the foot stoppers) were strewn around the pool, injuring your feet. Garbage around the pool was not removed for the ent [... read more]ire week. The beach was full of debris and dirt for almost the whole week. In former years, the beach was cleaned every morning. The ripped down beach bar is still not rebuilt. It’s just an eyesore. Dirt in the room was mopped into the corner. The food was terrible!: no eggs, no butter, no jam, no coffee, coffee bar closed, watered down juices, unripe fruit, no cola, no wine, no champagne, no tonic, no mojitos, no Cuba libres…!!! The a la carte restaurants both had the same horrible menu!: bruschetta with no tomatoes, tomato cream soup with no tomato, salmon burnt with all bones, and chicken. If you are selling vacations to Cuban resorts, you as the tour operator, have to make sure, that there is sufficient food and drink provided! SunWing raises the prices every year, but the service goes down.

Great Resort and Staff

My wife and I just returned from an 11 day stay at Los Cactus. It was our first time at this resort, and had been recommended by several friends that have been vacationing there for many years. We have been to Cuba and Varadero many times in the past and were pleasantly surprised with this resort, the layout, staff, beach, etc. The staff at this resort are truly amazing and they really go out of their way to make your stay a great experience. We always say that you don't go to Cuba for the foo [... read more]d, but we ate lobster 5 times during our stay there! My wife loved the pasta bar and the A la Carte's were great! Cuba is having some food supply issues (eggs, beef, condiments) and we did enquire with other vacationers that stayed at many other resorts and it became clear that most resorts seem to be having some supply issues. We also determined that the price to stay at this resort was much cheaper than many other resorts in the area, and for you golfers, golf is included in your stay at Los Cactus, so we golfed several times at the Varadero Golf Course, overlooking the ocean. We went into Veradero several times, many markets and restaurants to include the Varadero 60 (make a reservation), great venue and menu, highly recommended, 3 piece classic rock band, amazing food and service. We also went into Cardenas by taxi (25 minute ride) and ate at a fantastic restaurant there too. A great night at the Beatles bar in Varadero, this is a don't miss for anyone wanting a "fun night on the town", and meeting many other Canadians having a great time. As mentioned in other reviews, there are Russians vacationing at this resort (separate buildings), and all the other resorts in Cuba. It came to our attention that they are getting reduced pricing from the Cuban government. We met some very nice Russian people, and others we chose to not to meet, no different than how we choose to socialize with people from other countries. A big thanks to all the staff at Los Cactus for all your hard work, your endless smiles and friendship. We would definitely return to Los Cactus, and look forward to coming back. The Los Cactus is a 4 star resort, and the staff are 6 star, so we feel totally comfortable giving this resort a 5 star rating.

Great resort

It was good two week at Los Cactus. Was our second time at resort, and if we go agin to Cuba, that’s the place we go. Staff was amazing and frendly. We celebrated our wedding anniversary, first thing Lisebeth from guest relations came to our room with bottle of wine and resarvation to Cuba restaurant for anniversary dinner. She made that we have good time. Beach and grounds arecamazig. Only complain is internet service. Is verry slow and hard to conect.

Returning to Los Cactus

What a wonderful stay we had at this resort! This was my 12th time at Los Cactus and it did not disappoint. The improvements they have made to the resort is impressive with a freshened up main building and work in progress all over the resort. The grounds were always neat and tidy, pool and beach so clean too. Lots of food and no shortages that affected our stay. Best surprise at the buffet were Canadian apples displayed so nicely and delicious and fresh! And the part that keeps us coming ba [... read more]ck to this special place is the people at the resort who work so hard to make guests happy. They are friendly, helpful, warm and hospitable people! Thank you Los Cactus for once again making this a great trip!

Los Cactus, a tired old girl, but wouldn't stay anywhere else.

As always the staff at los cactus goes above and beyond to making sure your stay is the best it can be. The ongoing problem of having access to food has become critical in cuba since covid but the kitchen was always trying their best to try to keep everyone happy. Resort was only 30% full so quiet but the shows still continued. Shout out to all staff who are magicians at making the best out of little and staying positive despite cuts in their hours.

Nice resort!

I have been in this hotel 2 times before Covid and now it’s way different. There are very few entertainment programs and activities, the music ends at 11-12 pm, as for food, this is a separate issue. The hotel and staff are very good and friendly. Clean and large rooms.

Not the best 😕

Been to this resort 17 times, things have changed. Not for the good, didn't get the room i paid for, got a room overlooking the next door resorts service entrance and stinking garbage bins. Stayed one night got another room next morning, paid extra that room air conditioner quit in the middle of the night, next room, couldn't find the remote for the ac,4th room was perfect. Don't know why i was treated like this when there was less than 100 guests in the whole place, don't think that i will retu [... read more]rn unless things improve.

Not the best 😕

I booked a super select run of the house garden view suite, my first room was a view of the next hotels garbage bins, got moved to a "premium room" for more money AC failed in the middle of the night, next room, couldn't find the remote for the AC, final room was great something I should have gotten in the first place its Sunday after by now and there were only about 100 guests. This was my 17th stay at this resort and maybe my last.

Amazing beach

Very nice hotel, good service enjoyed our stay! Amazing beach , quiet place good to relax . Food like everywhere in Cuba but we went there for sun and beach and we were not desaponted. Plus it was only adults.