Awesome vacation

Our 5th time at this resort , was there in May 2025- at this time the AC did not work anywhere and the food/drinks were limited but this time Nov 2025 things were alot better. Rooms- were very clean, the AC did not work well they changed our room and it still wasn't working that well. Beach- Amazing, sand is soft like flour, always place to sit on the beach in the shade Food- was very good, fries, chicken nuggets (like Mcd's), pasta, hamburgers, hotdogs, rice, stew, awesome Bfast, pl [... read more]enty of food ect.. every day, Drinks- always something to drink Staff- Very nice and helpful Would highly recommend and we will return

Excellent resort

This is my second trip to this resort. I have returned because a lunch buffet with a good bathroom is right on the beach. The rooms are large and well supplied with balconies overlooking the pool. The grounds are well maintained with flowering hedges everywhere. Only a few steps from the hotel to The Varadero Boulevard and The Beatles Bar.

Best beach/value

The rooms were terrible, but who cares about a room in sunny Veradero? The beach was incredible. And the food was actually pretty decent. For the price you literally can’t beat it. The staff were also very friendly, especially at the Seafood restaurant and the A La Cartes.

HIGHLY OVERATED

I realize you go to CUBA for the beaches and the friendly people...but...hotel needs a major upgrade...1 elevator out of 4 working....buffet..repetitive choices every day.. you could use buffet at SOLYMAR once you turned wristband around...back to CUATRO PALMAS next trip...centre of town and great staff

Very nice Resort

We had a very nice time. The hotel was very clean. The beach and pool were beautiful.Staff was very friendly. Lots of food to eat. The only shortage at times was ice. I would recommend this hotel. Felt very safe at all times as well.

Amazing resort

I am a repeat customer at this resort. I was there Sept 13 - 20 and the food, in my opinion, was so much better than the last time I was there in May. The wait staff as well as the front desk staff were great always there to help and same with the wait staff. The location is right downtown Varadero which is a great feature. The rooms are dated and need updates but as ar as cleanliness and the room itself it was great I had no issues with the resort.

Amazing service.

Very good care, a cordial and respectful treatment, excellent supply and abundance, in all senses, in the breakfast, the amuerzo and the meal. Very attentive staff. Only many mosquitoes at dawn and dusk. I repeat my visit and will recommend this hotel to my friends and family. I am sure to return soon with friends and family.

Don't waste your money

It's the worst hotel on the peninsula. I don't recommend it. The buffet has no air conditioning and all the windows are sealed. Not to mention the terrible food. Be prepared to eat ground beef; that's what they offer every day: fish with tons of bones and chicken bones. The staff does everything in their power to provide you with good service, but the place is ready to be shut down. If you don't want to waste your money, don't go to this hotel.

Our happy place

The biggest plus about this hotel is the location and the added bonus of being able to use a second hotel on the property. We have been frequenting this hotel for years mostly because of location and wonderful staff. We just returned (April 2025) and must say they have really improved on their food offerings, there was variety and plenty to eat. We cant wait to go back in December.

Great place

Overall it was a great trip. Quiet hotel, friendly staff. Food was good. Huge spread on Christmas Eve. Obviously there were some shortages of certain food supplies. But this didn't matter to us. We went with the flow and were grateful for such a great holiday. Nobody bugs you to buy stuff on the beach. We felt incredibly safe. Met some amazing people and went on a couple of great trips.

Occidental Arenas Blancas.

It wasn't a horrible trip, but I will never go back. I would also not recommend this trip to a friend or family member. Guests brought by 'Aeroflot' emptied bars. There was no alcohol. They smoked everywhere. And staff persons were grabbing food straight from the food stations by hands touching dirty dishes. Mornings were even more dissatisfied because a person responsible for making fruit juices just used powder and water for payed guests and for her co-workers she used real fruit like: bananas [... read more], pineapple, watermelon and papaya. So many extra cups were there in the mornings. A la carte restaurants were over booked for me, because management decided to eat at the same time.

5/10 Occidental Arenas Blancas

Many things were missed even though the staff was extremely helpful and friendly. The place was good as a stay and location within Varadero. However, many elements were missing or incomplete, such as the phones that never work, dining in restaurants that were never explained well so a week of restaurant booking is missed, dining rooms that are not kept in healthy conditions affecting the food safety and making the dining experience to the tourists extremely exhausting and uncomfertable, not  [... read more]giving a tour of the grounds and explaining what is available to do.

Great resort

The resort was clean. i’ve been to many different countries Jamaica, Dominican Republic, Mexico, and Vadero has the best beach They were doing some update repairs, you need to remember you’re going to Cuba. The food is the food and yes, there is shortages of drinks, food etc. but we go for the beach, to disconnect and relax so it suits our purpose 100% and we will return. If you are going to Cuba for the food and drinks party, etc. This is not the country for you.

Better than we imagined!

Our visit April 2024 was amazing. We went prepared for the worst and got above and beyond service from the resort. Yes the resort is in a process of repairs. To be expected after a lengthy time closed to tourist due to Covid with the added many tropical storms on a already weakened economy. Anyone would be hard pressed to be perfect. The staff at the resort made us feel at home and welcomed. The food was delicious. It's true that they don't have bread and other typical Canadian staples ev [... read more]eryday or at all. But we never went hungry we tried new things. We even tried food off resort and at local restaurants. The only issue we had in our room was TV was out when we arrived. We didn't go to watch TV though. My hubby likes the noise when I get ready to go out. Also our safe didn't work. Not a deal breaker I was prepared for everything. I've read other post with people complainants about bugs and stuff. Every tropical place we have been to had had some form of bugs. In the room or lizard. What do you expect the place is built in tropics and on sand? On that note never even seen an ant in our room. Our room was clean the bed was brand new and more comfortable than my bed at home. The AC was in top notch working order as well. I love the fact of how close the resort is to all the shops along the main drag. How convenient it is to get taxi and other forms of transportation. There are shortages but always had drinks and fun to be had. We will be back again. Can't wait to see what all changes with the repairs. The rep for Air Transit could be more friendly and actually pretend to get your request looked after for excursions and Airport VIP room. We will come back again. She kinda reminded me of how it felt in Mexico that your an annoyance to their day. As for the reps poor service I do not hold it against Air Tansit their planes and overall I have found to be way better than others like Sunwing.

Very good and wide open

We've been there already in November /December of last year and now in April 2024 again. Very close to the beautiful beach and constantly renovations. The staff was great and given the overall situation of shortages in Cuba, the food was plenty.

Awesome Trip and stay

My family and I had a great time at the resort. The rooms are great and the food is edible, we were told to bring salt and pepper and hot sauce to spice things up. We don't have any complaints about Occidental Arenas Blanca. People are awesome the beach is to die for. Varadero is safe outside the resort. We did some great tours to Havana and Matanzas Yumuri tour, the guides were awesome. Do some snorkelling, It'sAwesome. Buy some Cuban rum and cigars. We will definitely go back to Cuba

Excellent Resort

The staff is friendly, the food is local & fresh . The drinks were excellent. The beach is exquisite…the cleanliness of the resort was exceptional. Courteous & helpful staff make all the difference. Will definitely book again

Amazing beach

Dining did not have variety and had poor selection of food. Some was leftover and was not even reheated to serve because it was cold. Service was super slow for coffee and drinks because they were served at table and staff would forget to come by and ask. No coffee for 2 days. Beach was 5 star and room was reasonably good and clean.

It`s Cuba Baby

This was our 4th time to this resort and our first post covid. Things are not the same things run short including the Rum on TWO (2) different days. Everything was OK but as another couple said it Needs a Refresh and We agree a couple of huge windows in the lounge area were missing but on our last day they were working on one so. The Coffee bar was yum the entertainment was fine especially the 2 pcs string group in the coffee bar they are awesome. the BEACH was incredible as ever . The poo [... read more]l was great until the entertainment group cranked the Stereo to 10+ . None of our group went Hungry or Dry but don`t expect Pina Colada`s anymore and think of basic Drinks as the Coconut Liquor and others are not available anywhere even at the tourist shops or the Duty Free. In talking to other people all the resorts seem to be short something for us no Pasta or French fries.. For others no maid service for 2 or more days one resort was short of Toilet Paper.every resort had something short or an issue like no elevators. So No pasta and running the bar s out of Rum was on the whole we did OK. PS the sailing and snorkeling trip had french fries and pasta that fixed that craving oh and Lots of RUM.

Not impressed

The hotel and grounds were fine. The food was almost exactly the same every day for lunch and dinner anyway. The staff were okay for the most part. We were under the impression we could go to solymar also but were told no. That was another disappointment. Overall not a really great vacation o