Our Verified Customer Rating 3.5

Our Verified Customer Rating 3.5

(123 Reviews)

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Hana AL  - 

Verified Purchaser

Amazing Resort

We had an amazing stay at this resort and truly enjoyed every moment. From the moment we arrived, the staff were welcoming, friendly, and always ready to help with a smile. The check-in process was smooth, and we immediately felt relaxed and well taken care of. The resort itself is beautiful, clean, and very well maintained. Our room was comfortable, spacious, and spotless, with everything we needed for a relaxing vacation. The food was excellent, with a great variety of options every day, an [... read more]

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Private  - 

Verified Purchaser

Brisa’s del caribe

Grounds are beautifully kept.lobby is empresive,bright and clean.rooms needs to be upgraded,needs fresh coat of paint although in notice they started doing that in the upper floors.theres one problem by the dining room Area,there’s offensive odor coming from underneath those counters where they displays the foods,this has to be addressed.

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Private  - 

Verified Purchaser

Surprisingly good

everything was good, even the food choice was good. The only problem are the mattress.They were really not comfortable. Other than that the employees were friendly and the animation team were doing a great job to entertain when it was raining.

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Andy44  - 

Verified Purchaser

Nice resort

Well half the resort was closed to renovations which limited a lot and 1 less pool. Beach was beautiful. Room was fine and ac and wifi worked well. Pools really needed maintenance. But I only paid $439 so worth the price

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Private  - 

Verified Purchaser

A week in paradise

Brisas del Caribe was more than we were hoping for! Last minute booking and not so great reviews for Cuba. Beautiful beach. Rooms a little outdated but the food was great and drinks plentiful! I say go for it! Will be returning

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Private  - 

Verified Purchaser

Horrible Resort

The only thing going for that resort were the workers.The place was falling apart,no food or tissues.RUSSIANS everywhere.They were drunk and loud the entire time ?Music didn’t start till late morning and was crappy.No games.All the drinks were watered down,even the pop!!!

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Private  - 

Verified Purchaser

Canadians Beware

Unless you’re Russian,l do not recommend this place.They took over the place,music and all.The little food u get at the buffet is gone in minutes,because they would line up and as soon as the doors open would take three plates each leaving scraps.Thats if they didn’t already bush u out of the way.The staff were really nice but the resort was really run down.Everything was watered down and noooooo napkins?

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Janie Em  - 

Verified Purchaser

Beautiful Brisas! Will go again!

It is a beautiful comfortable quiet spacious place. The hotel is 45 min away from Varadero Airport, right on an awesome white sand beach = the 3rd one on the Varadero stretch, with lots of palapas and beach chairs. Very well maintained green grounds and several different shape and size pools. Unfortunately I visited in January and did not try the water as some "brave" young people did. But it looked very clean as they cleaned it every day. Rooms are spacious, with a fridge, balcony, fur [... read more]

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Private  - 

Verified Purchaser

Amazing resort

The resort is exactly as it has been for the past five trips that we have been there, the staff are friendly and helpful, there was no problems with food or drinks, Weather was excellent. Will be going back again.

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Private  - 

Verified Purchaser

Pathetic

They first day. The food unedible, even bottled water. The hotel rooms run down and old. The salad in invisible. I am so sorry to see how bad things have gotten in Cuba. Medical care # 1 with compassion. These ppl are so crushed and over worked. It is sad to go there. The smell, the air filled with urine and gasoline. Ppl working 14 hour days so hot. The place is dirty and unkempt and the employees are too exhausted to try.

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Moni-Q !  - 

Verified Purchaser

Great hotel!

This was my 3rd stay at Brises del Caribe, near Varadero, Cuba. The hotel staff are great; warm & courteous. Quick to serve you, or resolve issues as they arise. My only issue, there were not too many who spoke basic English. I speak basic Spanish, so I could get by, but my 3 travel companions were only English speaking. Otherwise I would definitely return here, & invite others to join me!

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JaeJae  - 

Verified Purchaser

Wonderful resort & staff!!!!

Just got home two days ago, was my 2nd visit to this resort. Room 345, not a single issue! Tipped the maid $5cdn and treats almost every day and received more the enough water bottles of water each day, as well as toilet paper. Beer and soft drinks in fridge as well!! Wonderful staff from Maikel Cuba Ramirez to the reception, maids, animation team, and bartenders. Beach was gorgeous as always for Varadero. However there was this one Russian who left her stuff on 3 different beach beds [... read more]

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KimBell  - 

Verified Purchaser

Amazing resort

Everything was amazing after covid felt so safe, room cleaned everyday. Aida hairstylist is amazing, Jorge the amazing egg man can’t ask for a better omelet,,Julio best waiter in resort. Pool entertainment is amazing. Clean beach . Lots to eat. Wonderful shows every night at 10 pm lots for kids to do

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Private  - 

Verified Purchaser

Great Resort and Great people

First time at this resort. The staff was great and so is the resort. I have been to many resorts over the years. I have stayed in Hostels and in 5 star resorts. This Resort is middle of the road. I will say. It was clean. The service is good. The A La Carte and everyday open BBQ lunch is really good. It is close to the beach and the pools are clean. All and All. I had a good experience and would recommend it for the price.

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Private  - 

Verified Purchaser

Not so amazing

The grounds, pool, beach were great, however the management and food was terrible.No toast, jams, syrup etc all food the same everyday, 3 times a day. No glasses no spoons, toilet paper at a premium.Only rum and beer, and I could go on and on. We will not be going back. Russian owned and mostly Russians there, no English spoken

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Alex  - 

Verified Purchaser

Hotel maximum three stars definitely not four

Hotel was busy and was not ready for so many people. In the all bars was not enough glasses. In dining area was not any cups for coffee or tea. They served beverages in glass. Entertainment very poor. Food was exceptionally good . All areas was very clean. Was not enough beach towels. Three stars max .

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Private  - 

Verified Purchaser

Not as tall as represented

We booked in all inclusive trip from Toronto to veridara Cuba at this Resort needless to say it was not all inclusive if we wanted anything extra we had to pay for it everyday for breakfast dinner lunch it was rice and beans Meats vegetables or fruit the food handling practices were atrocious there is always a shortage of dishes glasses and cups or silverware a lot of the time there was no toilet paper in our room or in the public bathrooms he had to chase the maids down to get water the elevato [... read more]

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Private  - 

Verified Purchaser

Won’t go back again

First, I’d like to say that the staff is a 10/10 (the only 10/10 I’d give to this place).Really nice and accomodating. Now for the hotel: I think we must have been the only people there that didn’t ask to change room even if ours wasn’t really better.. (mold, door broken, springs comig out of the bed, no water, etc.) We knew that Cuba was experiencing a shortage on foods and goods so we didn’t make a big deal about the low (really low) diversity of food and drinks, just to find  [... read more]

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Campy  - 

Verified Purchaser

Excellent resort

The resort was excellent. I would recommend it to everyone. To all the hotel staff, specially the entertainment, pool and the food was surprisingly good. Brought spices and didn't even have to open any of it. Only down fall was always shortage of cups so bring your own and drink selections were blah.

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Private  - 

Verified Purchaser

Not Expected

Unfortunately, I only have past experiences with resorts or all inclusives in Mexico. Many holiday's in Bahamas, Canada, England and the USA. I'm honestly at a lost of words to express my disappointment.

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