Awesome place

We absolutely love this hotel. It is right on the beach. It's right in the middle of town. You can walk to the markets the bank and restaurants. The staff are so lovely and thoughtful. We go often and know most of them on a personal level. It's a great place!!

Club tropical 1 ave Varadero

This is the 3rd time at this hotel. Very well managed, personnel always cleaning outside. Very clean, rooms as well. Very good beach and pool. Activities also. Management always around checking everything. will go again.

All around lovely

the staff are friendly, inviting and accommodating. the entertainment staff are awesome! there is something for everyone on the buffet. the grounds are kept clean and so are the rooms although the beds could stand to be updated!

Affordable and amazing resort!

For the rating what was given, this hotel is at the best standing , the beach is safe and meet the safety standards, but blue sunbeds need to be replaced or fixed and cleaned. The area is compact ,the swimming pool and beach are at a few steps from hotel. The staff is neat, friendly and professional. The food is good, the entertainment is amazing. I love the time spent there.

Love this place!!

The hotel is just the right size. The staff is so amazing. They go above and beyond to make your stay amazing. Everything is very clean. Our favorite place to stay! It is located right in the middle of Veradero. You can walk anywhere.

Quiet

Not bad. Small wuiet. Food is not good. Drinks not good mix for drinks not available. Hard to get ice and water. Workers nice and polite. Grounds nice beach nice pool nice but needs food to be displayed . People with allergies have to be very careful eating anything .,

Quiet

Not bad. Small wuiet. Food is not good. Drinks not good mix for drinks not available. Hard to get ice and water. Workers nice and polite. Grounds nice beach nice pool nice but needs food to be displayed . People with allergies have to be very careful eating anything .,

Didnt feel like a holiday

I have taken so long to write a review, as I did not know where to start! I only.had 7 days booked. Arrived at my hotel (Club Tropical) at approximately 4:00PM. I noticed that thought of giving a tip, is somewhat expected. I have worked hard to get a trip to Cuba, even though I give a fair amount of gifts and money to the workers of the hotel and workers for the hotel (evening performers). I have no problem with tipping, actually - I encourage it!, but when it is expected of me ~ I just want [... read more] to back off my tipping! This year I REALLY noticed the ungratefulness, mainly the workers of the hotel. There is a small group of us that would like to meet up at Club Tropical, as many of us have friends that live close by. Due to the language barrier, I could not get a room on the 1st floor, until I met up with Sunwing the following day - we had success! This was a BIG deal, as I have had 2 back surgeries. Two days went by and was enjoying my trip. One evening the power flickered and eventually went out. The power was out still the next day. At 9:15 AM we were told that Sunwing customers were being sent to Iberostar and TransAt was being sent to Tuxpan, and we were told to be ready by 10:00AM. THIS IS WHERE MY VACATION, took a deep dive! I was unable to find my passport, trying to get answers from someone and was having a difficult time with that. Been through the 2 rooms that I had been assigned to...had maids help, had friends help. Looked through my luggage 5 times, my friend went through it a couple times too! Up until this point I have not been off the resort other than to check hours for the consulate and to talk with a friend of mine, directly across the street. Nobody had been invited into my room, not even the maids. One of the front desk clerks had to vouch for me, at the new hotel. The front desk staff at the new hotel(Iberostar)knew about my situation. I got my keys for my room, so dropped off my luggage off and went to the bar for a couple drinks. As I was leaving to go back to my room, a lady told me my passport was at the front desk. I immediately went to the front desk and I was given my passport back...such a relief, as this situation could have gone a multiple different ways. Club Tropical front desk staff gave my passport to someone else, we dont even look like each other. I have to say a BIG KOO~DOOS to the front desk staff at Iberostar!! We could not do the activities that the group wanted to, as we were split up. At the new resort we couldn't make arrangements for ala carte...we had no idea when were going back to Club Tropical. Two days at Iberostar and then back to Club Tropical, pack up again. We were to be ready for 10AM, for the buses to pick us up to return to Club Tropical. One more day of my vacation and all Ive done is move from here to there and back. Repacked up one more time, for my return flight home. We had a 2 hour delay but everything seemed to work out from there!. Arrived home at 12:08 AM, this trip left a terrible taste in my mouth. I spent $1300 for this trip, I really feel that I was taken advantage of and dont think Ill be able to do this next year! I have been to Varadero, Cuba many times and I know not to expect much...specifically this hotel, 9 times. Apparently, I was suppose to be offered a voucher for a submarine on the security side(because of the 2 hour delay), at the airport...I was not offered anything! I cant tell you the level of stress I was put through, once I realized my passport was missing! The hotel(Club Tropical)staff, also made me feel like I had lost my passport. They had, complete opportunity to return my passport to myself, as I was within 50 feet of the front desk, until midnight. Even after finding my passport, I had an extremely difficult time enjoying myself. Did not feel like a holiday, whatsoever... Rooms were clean, pools looked clean, the grounds workers do daily work, restaurant is buffet style and cooked fish, beef, chicken and pork. Saturday is Cuban Days... Most staff are great to talk to!

Very good hotel

Hotel is not fancy but very good and clean, location, beach, food and staff not complains at all. We stay there for 2 weeks and never regret that. Close to bars, restaurants, market, stores and right on the beach.

Perfect

The hotel is wonderful! We shared the apartment on the beach with friends of ours. The scenic views and hypnotic sounds of the ocean waves crashing on the beach...amazing! The staff and bosses are great. They do everything possible for you to enjoy your stay. Some things are beyond their control...everything else is ?%

Good Resort

Property was well kept, washroom we're mostly clean always, but the actual toilets had no seats.. Staff was all great, food was ok, but not much of a selection, very repetitive, same foods daily. Snack bar only served bread and cheese(cheese sandwich). Good if you wanna relax, not many activities on site. Many sightseeing experiences.

Compact Family Resort

Everything is close to the Ocean. The water was between 90 and 95. The staff is very good from the front desk to the management, to all the waiters and waitresses. One thing about a smaller Hotel. You meet alot of friends. We had a 2 bedroom apartment on the water. There was 3 of us. The drinks were excellent from the Pina Coladas to the Sangria. Breakfast was excellent , Lunch and dinner changed daily. We went out for dinner 3 times in a week. Lobster and Lobster pizza was our favourite. I just [... read more] had a knee replacement so exercising in the warm ocean water was great, very helpful. I want to thank everybody at Club Tropical for there hospitality. I want to thank Kevin at Tripcentral. The only problem we had was the travelling. Waiting in lines at the Cuban Airport for 2 hours arriving and leaving. We wish we could do more for our Cuban friends.

Nice hotel

The staff are so great!! The hotel and resort are great.I love to be downtown Veradrro . The city is amazing...lots of restaurants and markets. The people of Veradrro are very friendly. What a great experience!

Older Resort coming backto life

Beach is excellent, Food and staff were very good. Had nice drinks . Double decker Bus right out front. You can travel all over Varadero On/Off for $5 A couple of problems, take your own sheets single or double will work . Mainly Canadians from Quebec when we were there. They are putting New Air conditioners in. Very Nice and Quiet. Mattresses OK. Only Buffet Restaurant there but Staff very Nice. We did know some of the staff from our previous resort and they were very helpful. There is a medi [... read more]cal Outlet close by. I don't recommend taking kids there because of the sex trade going on. It is tough in Cuba. They could pay travelers to bring down plumbing fixtures. This could be arranged through Sunwing. I was a home builder for 40 years. You never renovate a bathroom around 60 year old faucets. Just reduce our trip cost by the price of a certain specified faucet. Great marketing for say Canadian Tire, Home Hardware. Rona, Canadian Companies. The one main plus about this resort, they are really trying.. Another problem. NO ELEVATOR. I am older with a bad knee. We had to be moved from 6 flights of stairs to 2 . I could not have managed at our first room but they moved us down after 1 1/2 days. If you are older you must be on the lowest floor which is up two flights of stairs.

Compact hotel at a convenient location

Pros: Location is great, beach is well kept and clean. Some shows were well choreographed. Room was clean and the AC worked well. Got a nice beach view. Close to the flea market. Cons: Was on the 3rd floor, no elevators. NIghtly Entertainment was average. Limited cocktail mixes.

Amazing Resort

Excellent location! Beautiful beach! Friendly staff! I have been to Cuba 15 times and this will be the hotel I call home now! The rooms are all great and the food and drinks were the best I have had from any hotel I have stayed at in Cuba. The entertainment was fun and lively. Their Cuban Day is filled with lots of treats for adults and children. Oh and the foam party is a hit! Can’t wait to return.

Great resort

Friendly staff,great food , room great. Near ocean,plus good pool . Rooms kept clean. Any problem e.g. television broken-fixed immediately. Lots of security people ready to help. Grounds kept clean and in good condition, great food schedule for breakfast, dinner and supper,starting at 7 30 am.

Great updates!

The updates, paint and improvements are great! The people are so wonderful! We had no power at all one day. Everyone not just our resort. The sun, the beach and the pool, FANTASTIC! ☀️🍹🏖️❤️😎 We will return soon! Thank you to everyone there!

Nightmare Resort

The noise was unbearable, my room was on top of the bar and the entertainment area. Very noisy all day and evenings. The lobby is under renovations therefore the electricity would go off intermittently , lots of construction noise. The breakfast is a regular fare not much to be said. Other than the grills where the omelets were made needed a good scrub. The food was lacking, only chicken, grilled ham and fish, white rice, rice with beans. Beans, chick peas, eggplant with cabbage served eve [... read more]ryday. most of the food was recycled from the previous day No afternoon snacks were offered unless you asked. Only ham sandwiches were offered no cheese was available The last day I was offered half of a hamburger patty. The office staff very rude and unwilling to help. Lots of ants in the room , lack of water in the bathroom. The pool is about 3-4 feet . The beach is very good .Should I say more ? This is a place where most of the guests go there to drink and sit around at the bar. There is no dining other than the buffet restaurant where all the meals are served .No variety of food available. Having said all this we must understand that Cuba is going through a difficult time and food is scarce even in the restaurants. Therefore if you want good weather a lovely beach lots sunshine and are there to drink this is the place for you . Next time no two star hotels for me. Adios.

Great resort by the beach!

The staff is very friendly and always willing to help. The rooms are clean. The food is fine but there are annoying flies in the dining room. I have been there 3X and would go again. Great vacation. I can't wait to return!