Resort met all of our expectations

The resort was fantastic, the food was excellent and no shortages of any food at all. Staff was fantastic and very welcoming. I would absolutely return tomorrow if I could but I will be going back.

Love this resort

This is my second time in a year. Very friendly staff in every service they submit. I am grateful for a friend of mine who suggested to try it and I did and now I am not thinking to go somewhere else.

Had fun..?

It was much better than I expected. The beach is amazing and the proximity to the shops and the beatles bar is a great plus. The food was good and the drinks were decent. The rooms were kept clean and the air-conditioning was working just enough to keep the room cool. It was overall a good choice. I would go back.

Nice resort

The resort is small and easy to get around. The entertainment staff are very engaged and a lot of fun. The food was good by Cuba standards. Beach is beautiful. There are some great staff members as well.

Absolutely Amazing

When we booked this originally. It was based on old pictures. They have recently updated the resort. We weren't sure what to expect when getting there. This resort was absolutely incredible. Beautiful updated rooms. Beach was one of a kind. There was quite a bit of selection for the buffet food. Also the 24 hour snack bar was on point. I don't think there was anything negative about this resort. Side note. 90% of the resort was French Canadian. Not that anything is wrong with that, just as a c [... read more]ouple that only speaks English it was limited in finding good conversations. Maybe just coincidence. Service was amazing as usual for Cuba.

Beautiful Resort But........

The resort is beautiful, and staff work so hard to keep it immaculate and well manicured. The beach is also gorgeous. I cant say enough about how friendly the staff are and how hard they work. However there are definite short comings to this resort and the biggest is the food. The food is bland, and buffets are beyond repetitive. My initial thought was "they" simply did not have access to certain food & beverage items, that was until I saw them at other resorts and heard about very good food [... read more] at other Melia Resorts in Varadero while on a catamaran trip with folks staying at other Melia Resorts. We went 9 days with out any cola of any kind at our resort, so we were forced to buy some at the resort next door for a simple Rum & Coke. The liquor & beer selection was also extremely limited. Food was always cold with the exception of eggs made to order for breakfast. The 24 hour snack bar was no better with the exception of hamburger. Our West Jet representative Yoan did locate some coke and hand delivered it to us. Throughout the 2 weeks I was there I often saw Sr. Staff sitting with returning guests (identified by their arm band) and the Hotel Manager appeared to be there 24/7. That said I never observed the Hotel Manager speak to a guest. That said this was my 3rd trip to Cuba and went in knowing full well that food in Cuba is never great, and perhaps if I had only been there for one week it wouldn't have been so taxing. I recommend Waco's in town, we had a beautiful lobster dinner for around $25.00 USD.

Nice Resort

The resort overall is small and it’s easy to get around. Rooms are clean and resort is well kept. Staff is friendly and the beach is stunning. Food isn’t great but expected from a resort in Cuba. Overall, a nice hotel since they did renovations. The pool is right in the center of the resort with a swim up bar.

Wonderful week away!

We have travelled to Cuba many times, probably 18 in total. It's been a number of years since we were in the Varadero area. The beach is AMAZING!!!! You can't go wrong when it comes to Varadero beaches. The hotel itself has done an outstanding job fixing up and renovating the grounds, they are extremely clean and well maintained. The staff were very friendly and always willing to assist. The one downfall in our opinion would be the food. Very hit or miss and not very much selection at a [... read more]ll. The drinks were wonderful and had plenty to choose from.

Ok resort

Sol all inclusive Well all we can say about this resort ,it's not up to its standards First A/C.... was kept at 24, we called it in no one came, the front desk said they went, so we left it .2nd the first day we checked in , got to the room the whole room stunk, the pillows , sheets , curtains .etc etc we told our guide about it , he went to tell the front desk , not sure if they did anything....entertainment was held late after9pm. No entertainment during the day , like other resorts we have  [... read more]been, sat we get there 1 other restaurant was open till maybe tuesday/Wednesday the other days just the same menu buffet. They should put caution signs everywhere that's wet floors ...other then this which I need more space ...ITS OKAY RESORT

Great resort!

The rooms were clean and modern with AC! I did think the buffet was better then any a la carte, the food was not the best. Beach view is beautiful! Not a party resort but great for relaxing and enjoying a drink! Not a lot of young age group population (19-25) still had a great time though.

Good hotel

Comfortable hotel, everything is clean and tidy. The reception helped whis all questions I had. The ocean is beyond praise, clean and warm water of 25 degrees. The food in the restaurant is delicious, but every day is the same. In general, satisfied.

Fantastic time at Sol Varadero Beach

The rooms were very nice The beach was fantastic snd the pool was beautiful. The food was good for Cuba and the service was excellent. Works definitely recommend this hotel. The location was great and can walk to Varadero on the beach.

Good resort

Good: new, nice beach, shower in room. Lobby bar was great. Bad: Slow service, freezing cold pool, always out of toilet paper, not enough bar staff to keep up, fire alarms kept going off, no stocked fridge in room,

Great resort

The hotel was great! Excellent service from all the staff, comfortable and modern looking rooms, beautiful and well kept beach made lounging around a daily habit and everything was so easily accessible.

Mostly great

The renovated resort is very clean and the rooms are lovely. We were upgraded to the Superior building, because we were return guests. Had an issue with a smell in the room the first two nights, and was told by reception that the hotel was full and to keep coming back to check in the afternoon. I went searching for the Tour operator rep to see if she could help, and ironically ran into the Customer Service Manager, and she was the absolute best, and had a new room for us that afternoon!  [... read more]The staff are extremely friendly, and work long hours, but still show up with a smile each and every day. The buffet was a little better than average for Cuba, but expect the normal issues of repetition, and running out of items. The ala cartes were good, our fav was the Italian. The beach is beautiful as always, with lots of palapas for shade, but no shade at the pool at all. The entertainment was excellent, each night performances in different areas of the resort, which we found refreshing over the typical shows experienced in all inclusive before. I would def recommend this resort. As long as you are aware of the common issues Cuba experiences with getting supplies, and controls by the government, which are usually beyond the control of resort management, you will not be disappointed.

Stayed at the Cosmanot

It was very high end, nice and clean, service was excellent. Wasn’t a lot open at the time I went due to the season low time but enjoyed my stay very much. Would like to return but at a different time as I found it too hot for me.

Deceiving Pics of Hotel grounds and rooms!

April 1st 2019 trip I was initially excited to book at the Sol Sirenas Coral from seeing really nice pics of the hotel, grounds and rooms. Our flight was an early morning flight and we arrived at the hotel around 11:30am.From the moment we checked in I was disappointed and frustrated as we couldn't get settled into a room until 4:00pm. We had to hang out by the snack bar near the front lobby in our winter clothes and carry on bags. Our first food experience was at the snack bar where we waite [... read more]d for a room. Food there was not great, they served us a burger with french fries which were deep fried potato chips dripping in oil. Pretty grose! Close to the time to get our room, I had asked the front check-in lady to please try and give us either the first or second floor level as my partner can not go up stairs due to health issues. They immediately shut me down and said it has to be on the third floor. They do have elevators however they often stop working. The front desk personnel simply didn't have a care in the world of our situation. When we got to our room I was disappointed once again...the room was very old run down extremely old mattress, washroom doors didn't even close properly, all very dated. The only good thing from the room was the view from balcony overseeing the pool area and 3 hot showers with pressure for our 1 week stay. The pool area very nice from afar and probably the highlight of this hotel as it is surrounded by beautiful coconut and palm trees. Once walking through property you see that it was once a very nice hotel but unfortunately it is run down all over. One thing we couldn't understand was the food locations for the day. Breakfast was at the buffet by the lobby and lunch and dinner at beach bar/restaurant. I understand if lunch is there because it makes sense everyone is at the beach or pool but to walk back there for dinner close to the beach didn't makes sense. They should of made dinner at the buffet by the lobby.There is no point in dressing up for dinner as you will probably get dirty with sand again! Flip flops it is! And they can't use excuse of being understaffed as the staff for dinner was different then the one for breakfast and lunch. Everyday for a week it was the exact menu for all three meals, lunch and dinner chicken, pork, no fish, white rice, pasta, pasta, pasta and some veggies or salads same pastries and ice-cream fruits not too great. Breakfast eggs pancakes no fruits...No bananas!! On the upside beach was beautiful as always in Varadero and had great time spending the day there. I have been traveling to Cuba for the past 20 years and I love the Cuban people and history and I also speak the language so I get by easier, but on the last couple of trips but specially this one I found all staff from front desk personnel to waiters and housekeeping to be very nonchalant about everything and didn't seem they even wanted to be there working.... We took a tour to Habana and it was truly amazing experience, $100.00CAD p/person and 12Pesos p/person for a ride in a vintage 1950 to 1965 car, it's an hour car ride in Habana (part of the tour, they will mention it once your in the bus on the way there) I recommend it to anyone going to Varadero. And on your way to Habana make sure you stop at the Pina Colada Hut for the Best one in the world. It REALLY IS THE BEST!! Over all no high expectations for this hotel, I wish I had spend a couple hundred dollars more for us on a better hotel in Varadero. Safe travels!!

Nice Resort

The grounds were beautiful. BBQ lunches and dinner the best and breakfast omelets tastety. Rooms very clean. Waitresses very friendly especially Elisa. The only complaint would be out of the 9 days we had a bottle of water only two times. We had to beg for water which was very upseting. Talked with Customer service twice and said problem would be solved. Well she went to the office and gave a bottle after I had to demand it. We had to demand water prior to talking to her. This should NOT happ [... read more]en. Talked with three other people at the resort and said they received water daily.

Beautiful Hotel, Awful Service

We stayed at this hotel for one week (first time in Cuba), and we found the resort lovely. It's right by the beach which was a bonus. It's beautiful and well maintained and also very safe. However, the service we received was terrible. We decided to eat at the snack bar most of the time because we didn't care for the buffet (no flavour, not appetizing), and we would have to wait approx. 20 mins just to get a hot dog. Half the time they didn't even have their full menu (hamburger, hot dog, ham &  [... read more]cheese or chicken sandwich). We tried tipping the staff to ensure we could get good service, but they didn't care. They couldn't care less about customer satisfaction nor did they care if you had to wait on them being lazy. Also, if you were to ask them to add an extra piece of cheese or ham on your sandwich (because it comes with only one piece of each) they would tell you no. I would rate this a 3 star experience just because of the location and maintenance of the resort.

Feb trip 2019

Hotel run down and has bugs.legs totally bitten..the quiet swimming pool has no safe ladder to get out of pool..i fell off and cracked my shin bone and bruised my wrist...food was repetative..only one a la carte open each night, so it was a rush to get in line everyday...there was a large group there so 2 days at 930 the a la carte was already full..no one speaks good English..and so many rude russians...can't believe we ran into maybe 5 couples who spoke english..beach was nice but sand fleas. [... read more].no one cleans beach and chairs on beach are old and ripped.we love cuba but would nrever go back to this resort...