Wonderful Week

Just returned from Memories Cayo Largo. My impression of the resort is it’s a small gem of a resort. Beautiful tucked away resort on a stretch of mind blowing beaches. Though the beach on site is a bit difficult to go down because of the surf destruction once you tackle the first 20 feet you will be in beach heaven, let me add there are stairs as well. The food for the entire week was quite good and some days delicious. The staff was terrific especially Danger on the seafood grill, Lucas in the  [... read more]Ranchon restaurant and Mike at bites in the pool bar/restaurant The only thing that could be better is the bathrooms in your room. They are a bit tired in some of the rooms but in honesty I’m never in my room and not there for that reason. After spending time with many people at the resort for the week I can now understand why they have been countless times and call it there cottage I hope to return some day in years to come.

Loved Cayo Largo

Cayo Largo is a Beautiful small Island! We stayed at Memories Cayo Largo, the rooms are very outdated and falling apart but we didn’t care to much about the room, you just sleep and shower there. Apparently the Hotel is updating the rooms this Summer. The food was great, there’s a meat station that had, chicken, pork or ham, a pasta/pizza station and a fish station. They also had salads,Turkey 3 nights and Lobster or Filet Mignon that you paid $30 USD for. We loved the Sunset Cruise, we stop [... read more]ped at 3 islands that were spectacular, had Lobster or Chicken to choose from for Dinner, then watched the Sunset!!! I used the spa and had 2 90 min massages during my week stay. There are some bugs at night if your around vegetation but they only seemed to bite me and not the other 5 people we were with. We will definitely go back when the rooms are renovated. The staff are amazing! Bring Cat Food if you love cats, there’s approximately 50 on the resort. Bring a lot of $1 bills for tips, approximately $20 per day. Don’t give Canadian change to them, it’s useless money in Cuba but they can use Canadian Dollar Bills. You can pay your excursions with Canadian Bills also. The Premium package is worth it just for the Butler service, but you also save 30% at the spa. This Resort was an older crowd with very few children or younger adults which we like, were in our early 50’s. We will be returning again!!!

Beautiful beach!

This was our first time in Cayo Largo. As always the people are wonderful and the beaches are spectacular. The food was good, the bed was comfortable, the shower had no pressure. The pool was good, the bars ran out of vodka and lacked basic mix like club soda and tonic but they always had cerveza (so that was good!).

Lovely resort.

I was at here at end of Sept with relatives. Had a great time. The beach was gorgeous and the water amazing. Not my first time in Cuba. This was my first time to Cayo Largo. No problems with the food. Not alot of fresh fruit or veggies. Had amazing omelets every morning. They did have an exceptional baker, we had fresh bread and desserts every day. Yummy. Loved the bungalows. Plenty of room and a well working a/c unit. Bathroom was dated but servicable. Got water every day. I am glad it did n [... read more]ot rain while I was there (no umbrella in my room). I was in bungalow 20, so I was pretty close to everything. Also resort was not full. That makes a big difference. All the people at the resort were very friendly and helpful. Shout out to Renaldo at the buffet.

NIce resort

The resort is old but the staff work hard to maintain the grounds and facilities. The housekeeping is excellent. The control of insects is poor. The difficulties with supplies make it difficult but the staff are the very best

Would we go again? Yes!

Detailed review of Memories, if you're interested.....thanks to others who have posted helpful posts in the past. ? We went to Memories Cayo Largo – week of March 9th/2024 Background – we’ve been to Cuba before (Holguin) as well as Dominican, Mexico etc. First time in Cayo Largo. Would we go again? Yes. Would we recommend it? Only to those who can roll with things and aren’t picky. Airport – Quick flight from Ottawa. Tiny airport in Cayo Largo. Less than 10 minutes to the resort – am [... read more]azing! Check in – Super quick, even though we arrived at 11am the room was ready. Not a lot of info at check in was given (we did later meet as a group around 4pm with the Sunwing rep who told us a bit more). Towels – Card given at check in for 2 beach towels. Lose the towels, $10 each. We were able to replace daily. Need to bring towels to check out desk, when leaving. Wifi – They don’t tell you at check in, but you can ask and they’ll give you a ticket with a login and password for 35 hours of wifi. You have to log in every time you want to use it. Quality was decent around lobby/pools. At our room it was hit and miss (building 18). Beaches – Beach at the resort is quite rough/choppy. There’s a narrow area of beach, beautiful coloured water, but rough. We took the train/trolley to Sirena Beach twice. It leaves from the lobby at certain times (check the front desk sign for times). It’s first come, first served for getting on the trolley. The ride is almost 30 minutes….free….but can be very rough/bumpy. Otherwise you can take a cab (not expensive). Trolley returns from beach at set times as well. Sirena Beach is GORGEOUS. If you walk to the right and down the beach to the end area – lots of starfish. Beautiful! There are sun loungers there (lots) and umbrellas. There’s an area you can go buy a beer if you want (not sure about food, we brought snacks) and rent some boats to go out on. Food – We didn’t go hungry. We ate a lot of the same types of things every day. Some days some items were there, the next they might not be (ie – pasta station – sometimes lots of options for toppings, some days barely any). Most nights we had a mini pizza from the pizza/pasta station. If you’re a picky eater or quickly tire of the same things – you might struggle. We brought sauces (mustard, ketchup etc) never used any of it, except we made ourselves the odd peanut butter sandwich to go to the beach, for something different. We brought some snacks & had a few, but didn’t need them. We did the a-la-carte once (which is what we were allowed, not being Diamond Club) and it was fine. A little different than the buffet, which was nice. Didn’t seem to be a dress code in general. Are there flies around the food? Some, yes. Bars – No wine, always had beer (when we were there). Other drinks – some days they had things, some days they didn’t. Room – The room itself was fine. Basic. Comfortable beds etc. The bathroom – the sink was fine – the tub was in ROUGH shape. Stains on it, kinda falling apart. Ceiling area in rough shape. Could we manage? Yes. Was the bathroom nice? No. Room also has a safe in it – you need to tap it with your room card to activate it, then put in a 5 digit code (again things they didn’t tell you at check in and had to ask). Staff – WONDERFUL. Lovely, kind. Pools – Both of them were in older shape for sure. The one with the swim up bar seemed like it was in a bit rougher shape (was always kind of a green colour) as opposed to the other pool that was nice, bright blue. Shows – There was something every night. Entertaining for an hour or so. Bugs – I got quite a few itchy bites. My husband got none. Pretty typical for when we’re down south. For it being March Break for Ontario, we were very surprised how quiet it was. Lots of days around the pool there were very few people there. Clothing optional – As you walked down from Memories to the Starfish area of the beach you saw the “clothing optional” sign. There were some nude folks there and on Sirena Beach. Mostly men. Other items? For our time there – we always had two new bottles of water in our room daily. Never ran out of toilet paper (we brought some with us just in case). Fortunately, we were never sick, a huge bonus. I think that’s always hit and miss. Friends just got back from Dominican, they were sick there, not when they were in Cuba a few months ago. You never know. Good to bring meds just in case, of course. So again, would we return? Yes. We know what we’re getting – beautiful weather, beaches, kind staff, food that we won’t go hungry. If you’re wanting something fancy and higher end this isn’t for you. For the price we paid we were happy with the week we had for sure. You have to be able to roll with things & not have the mentality of “I had a Pina Colada yesterday they HAVE to be available today?!”. If that’s the type of person you are, you’ll be disappointed. We had a great week!

A week of happiness at Memories Cayo Largo

This place is amazing, small island with the turquoise color of the sea and long white beaches.. But despite some problems and small lack, the beach, the sun and the beauty of the place makes me forget all that. The resort was great, the staff was super helpful and made my vacation special. We spent most of time on the beautiful and virgin beach next to our hotel and one day at Playa Paraiso - just a short ride away. We spent a great day at sea aboard a comfortable catamaran, see iguanas on a vi [... read more]rgin island, stop for snorkeling, see coral fish, sting ray and even a shark. I like to say thank you to everyone of staff who listens to our needs. The animation team is amazing: dynamic, positive, and energetic! And the band for fantastic music playing everyday. The buffet was good, and we had a good dinner at the a la carte restaurant. A HUGE thank you to Daniel Rodriguez M. for helping to create my stay lovely and very pleasant. Most importantly for taking a special care of my friend when she got seriously ill. She received very good care; her issue was dealt with promptly and efficiently. I thought the whole situation was handled very professionally. No worries whatsoever. I speak some Spanish...but no need. They spoke perfect English. This kind of thing could happen anywhere at any time. The doctors and nurse were treating people in the clinic and in their ROOMS in a timely manner, It was a wonderful getaway from cold Winter days in Ottawa. Thanks for everything. Hasta próxima vez Amigos.

Awesome stay at Memories Cayo Largo, Feb 2024

Awesome island, beautiful white beaches and turquoise color of the sea. Fantastic staff, entertainment which is omnipresent for our entertainment and all the rest of the employees who always says hello when passing you. The animation team is amazing: dynamic, positive, and energetic! I And the band for fantastic music playing everyday. I take my hat off to them. The buffet was good, and we had a good dinner at the a la carte restaurant. A HUGE thank you to Daniel Rodriguez Meneces for helping t [... read more]o create my stay lovely and very pleasant. Most importantly for taking a special care of my friend when she got seriously ill. She received very good care; her issue was dealt with promptly and efficiently. I thought the whole situation was handled very professionally. No worries whatsoever. I speak some Spanish...but no need. They spoke perfect English. This kind of thing could happen anywhere at any time. The doctors and nurse were treating people in the clinic and in their ROOMS in a timely manner, It was a wonderful getaway from cold Winter days in Ottawa. Thanks for everything. Hasta próxima vez Amigos

Amazing Resort

We have been to Cuba many times but first time in Cayo Largo and it did not disappoint. The staff at Memories went out of their way to make sure we had a good time. Our amazing butler Elba made sure we had everything we needed and more! Remember that Cuba struggles with getting supplies some weeks but we never had an issue. Can't wait to go back.

Gorgeous white sand Beaches/Poor food quality Georgia

This hotel was fine,great beds changed only once a week,clean Bungalow style four per unit, Diamond Club had ocean view but far from things lots of walking. Clean washrooms lots of toilet paper. Very quiet Rock no beach had to take cab or mini train to the beaches 15 - 20 minutes away but sooo worth it FOOD I’d give it a 2 ran out of beer for the first 3 days then no cheese, yogurt,or any dairy all week no fresh eggs only pre mix in a jug… Food at a lacarte was the same food as at the buffet th [... read more]ey had lobster for an extra $20 us BUT seriously have to do something about the food.

Worst experiance of any trip I’ve ever been on!!

The restaurant manager and restaurant host shook me, my gf and 70 YO father down for $75USD. After I disputed the charge I was forced to pay. They called police, immigration and forced me to sign a document under distress. 2 sunwing reps did nothing to help. They came to my room at 11:45pm when I was sleeping to scare and intimidate me further. The absolute worst! The two hotel staff and two sunwing staff should be fired immediately. They probably do this to ppl all the time. I’ve been to over 1 [... read more]0 different island nations, been to Cuba 10 plus times and I would never believed what happened to us in a million years. This was my second visit to the resort, I will never return. I will never go to Cuba ever again! I have never left a review before but wanted to let everyone know what happened! So scary. Such a bad experiance. Other than the worst experiance of my life here are the other reasons why I wouldn’t return. 1. No toilet paper, anywhere!! 2. No beach, it was washed out 3. Ran out of beer 4. Ran out of wine 5. There was no toilet paper!! Wtf Oh and I got shook down and got the police and immigration called on myself, gf, and 70YO father!! Crazy!! Go anywhere but this place!! It’s the worst!!

Great resort

The resort itself was very nice. It was clean and well maintained. Not too big and not too busy either. The rooms were spacious and clean. The beach was beautiful especially on the calm days. The water was the most beautiful color of blue and the sand was soft powdery white. The food was basic, which we were prepared for, but also good. We were always able to find something and never went hungry. The staff really take this resort to the next level. Everyone was so friendly and helpful and they a [... read more]ll went above and beyond. I don't think I've ever stayed somewhere with such amazing staff. We would definitely return.

So below our expectations, very sad...

Accomodation found old but fairly clean, people are very friendly, Sunwing both fly delayed, food is terrible and dangerous as it was served for lunch at dead cold temperature, no resort beach at all, washed out.

Average Resort - Decent Price

Not what I expected from a Memories resort in Cayo Largo during the Xmas break with my family. We had met quite of few people who were returning to the resort as I think it was much better in past years. The shows next to the main bar were great and the bar staff were awesome. The beaches in Cuba are amazing but this one was very small and had to use the beach next to us at Starfish resort. There seems to be a food shortage as well, no fruit or vegetables and not much change to the selection f [... read more]rom day to day at the buffet. Breakfast was decent as soon as something was out like Pineapple on the rare day it was gone in an hour. Our Oceanview room had a nice view but the room itself needed lots of attention, older with very little upkeep. What made the trip was the staff and the people we had met. The airport was less than 10 min away which was really good and the Turtle Sanctuary at the Marina was also nice to visit. Jenn Black at Trip Central was amazing to deal with and was very helpful with the booking.

Exellent Vacation

This was my first time at Memories Cayo Largo but for sure not the last one. The resort is Beautiful and the service was very good. Special thanks for excellent service from Diamond Club employee for Melissa and Yagmara, any question and request was done write away. Carlos from the restaurant was like a brother to me, very friendly and the service from him was excellent. I relay recommended this resort. The room was clean and the food was very good. We have twice Lobster and a lot of see food. [... read more] We have very good time from Nov17 to Nov24. Thank you all of you for everything. Slawek and Danuta.

Disappointing resort

Just got back from 2 weeks. Oceanview room was great. Lots of water and pressure. Resort ran out of wine and beer more than half of stay. No vegetables. Butter for four days. A lot of variety of food was missing. Pool was filthy and dangerous with broken and missing side panels covering overflow. Not much beach because of high tide. Thank goodness weather was perfect and staff was as well. a train ride to nicer beach was rough. Strongly recommend to take a taxi

Cayo Largo 2023

The hotel is a bit dated, but it is clean and small enough to be able to access the beach or pool which ever you choose. We had 3 days on the beach which is the best part of this resort, the ocean was clear blue and warm enough to just walk in a float around for hours. The selection of food was lacking but we didn't go hungry and the service was excellent both at the restaurants and bars. We have been to this resort many times over the years mainly because of the staff, the resort size and  [... read more]how easy it is to get to the resort not to mention the price. We will return.

Wonderful week!

We have found a new spot to love in Cuba! Our last visit to Cayo Largo was 2018 and so much has changed in Cuba since we were curious how it would be now. This was our first time to the Memories and we were very satisfied. The hotel overall was very nice. Our room was in block one, overlooking the pool and close to everything. It was clean, no musty smell and super comfy bed. It was next to the theater and there was music, etc most nights till 11, so if you want early nights I would ask for a  [... read more]quiet area. The grounds were well kept and it was easy to get around. The restaurants a good and tasty variety,our favorite was the Ranchon on the beach. The bars were well stocked. One area that does need work is the pool, especially the grates on the overflow. If you were not paying attention they could be dangerous. We enjoyed the possibility of going for the day to Playa Sirena and the lunch buffet and service was excellent. The main reason for us returning to Cuba is the people and Memories did not disappoint. Every member of the staff was welcoming and kind.We had a marvelous week and will definitely return. Thanks again to Jenn Black for taking g care of the booking once again.😊👍

Amazing resort!

The resort was amazing ...great staff and room was very nice an clean everyday...the food was good an fresh everyday an different items to choose from on the buffet...the setting of the dining was very relaxing an atmosphere was great...

Beautiful!

Amazing vacation. Staff went out of their way to make it special and it was. Only downside were the mosquitoes. They did spray several times. Can't escape nature. Just general info: you pay for everything with credit card but wifi not always reliable. Cuban currency not wanted. Not even at the airport.