Très belle endroit, nous avons adoré notre séjour ! Le personnel était très accueillant ! L'endroit est magnifique ! Nous avons bien mangé. Nous avons été bien conseillé pour les activités. Je recommande fortement cette endroit
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Vacaciones de relajo
Been to punta cana many times all
Different all inclusive ., and this was our first time at the caribe deluxe princess ., just have to say that we would never go back!! The minus is more than the pluses !!
1- services at the front desk awful
2- got there and the music was country music in English I was excepting salsa merengue bachata none to be found
3-food out of 10 a 3 not good !! After 3 days had to eat toast . Don’t expect meat and if there is can’t be eaten so hard!!!!
4-people [... read more]that serve at the buffet look like they were in pain and not wanted to be there felt sorry for them no smiles no hello nothing!!!
5- they always forgot to leave toilet paper in the room. Towels uff you get two at the most
Call to have some coffee so I can make in the room never show!!!
At the end service was the worst
The special restaurants not good
Pluses
1- beach super nice
2 - buildings beautiful
3-rooms very nice
4-swimming pools nice
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Great resort
Very clean and well kept. Great food, long Beach strip, 3 pools, large rooms.
Restaurants are great, Japanese grill was great so was Italian. And one must try the local dominican food.
Buffet has great and ever changing chouces
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Gerry -
Verified Purchaser
Exceptional service
5 stars all the way
Everything was good. One restaurant -italien- was not to the level of all the other restaurants. The Brazilian restaurant was the best.
The tropical environment and the faune were like a paradise.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Robin Hood -
Verified Purchaser
Fun in the Sun
The resort was lovely and so were the people working there. Always making us feel special.
The food was amazing and a huge variety to choose from
This was our 6th time at this resort in a row.
One suggestion for improvement to consider, if the archery time could increase from 30 minutes to 60 minutes. When more people show up you are given a very short time to participate within the current 30 minutes.
Overall a 8/10
See you next year.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Robin Hood -
Verified Purchaser
Fun in the Sun
The resort was lovely and so were the people working there. Always making us feel special.
The food was amazing and a huge variety to choose from
This was our 6th time at this resort in a row.
One suggestion for improvement to consider, if the archery time could increase from 30 minutes to 60 minutes. When more people show up you are given a very short time to participate within the current 30 minutes.
Overall a 8/10
See you next year.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Amy79 -
Verified Purchaser
Great Resort!
The design of the resort is nice. There are multiple pools to choose from depending on your needs. If you are a beach person there is alot of beach in front of this resort and it is cleaned every morning. The resort itself is clean and well kept by staff. Staff are friendly and always willing to help. The food at this resort was very good, there was always a good selection at the buffet. There were a few times at the a lacarte restaurants that the food could have been warmer however the flav[... read more]our of the food was good.The only issue we had while on vacation was a cold shower here and there (usually morning) due to so many people using it at the same time. We would definitly reccomend this resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Alexi -
Verified Purchaser
Best Experience at a Resort
The hotel was absolutely beautiful! The food was amazing, and we loved the animation team at the resort, everyone was committed to ensuring you had a wonderful trip. I would recommend this resort for families, and couples! There’s something for everyone!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Great Resort
Pool is clean, beach is great. Good variety of food and a la carte restaurants. Love the nature habitat. Rooms are pretty decent. Never had an issue with air conditioner or hot water. Depends on where are you in the resort, some staff do not speak english.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Nancy D -
Verified Purchaser
Very nice resort.
Grounds were clean. Entertainment was great. Rooms were spacious and clean. Maid was great. Servers were courteous. Women’s bathrooms could use a little more attention.
Food was good. Some food dishes could be warmer.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
My Honest Review
This is an honest review, but ultimately it is from my perspective.
First, the hotel: Room: Well-thought out room lay-outs. Comfy bedding, black-out curtains. We love the key bracelets! Efficient, quiet air-conditioner. Plenty of storage space. Wonderful hot showers with great water pressure. Double sinks, although one didn’t drain properly leading to a yucky mess. Reported 3 times to no avail.
We had a ground floor room in Block A, walk out to patio, flush with ground. Those that have a step [... read more]down have perspex barriers.
We did lose power a few times in the early morning which was a problem for me because I use a CPAP machine. Our friends next door ‘blew up’ one hairdryer and another shorted both our rooms. Other times, power failed within seconds of my partner leaving the room. Coincidence I’m told.
The grounds are fabulous. Workers are constantly clearing, cutting, pruning and maintaining the grounds. Walk the path from lobby to rooms… a slice of tranquility. Love the wild life.
Dining: Buffet: Lots of choice and variety each night. Surprising buffet dishes included lagostina, smoked crab legs (huge) and duck.
A la Carte: We only did 2, but did the Teppanyaki in Tao twice because it was so good. Servers and chef here were excellent. However, the Italian La Tagliata was very disappointing. The seafood risotto only had shrimp. When I asked where the muscles, calamari and white fish were, I was told there was none. I wish I had been told this when I ordered. What I had was excellent, and the tiramisu dessert was delicious. Two of my friends had the pasta. Different content in each: one had shrimp, one didn’t, one had white-fish and calamari (remember there wasn’t any in the risotto) and the other didn’t. I hear the lasagna is excellent from others who ate there. We also felt rushed here. We were in and out in 50 minutes. Not what you expect from an a la carte, but does show how efficient they can be!
Best food of the week: the fried chicken at the Beach House! A daily staple.
The Beach: The highlight! Powder white sand, long for walking. Three little shops close by for souvenirs. We reserved our spot early to ensure shade. For 2 days, jumping the waves was fun, but not a sea for swimming in. Nice sandy entry. Some days the waves were knocking grown men over! Great for fun, but not swimming. No sargassum at beginning of holiday, but as wind picked up, sea got rougher and some came in.
The 3 pool areas: Disclosure, we didn’t go in any. First, the ‘fun’ pool. Swim-up bar. Aerobics daily at 3. May have been other activities. Music playing. Foam party once a week.
Second, the quieter pool. Had the most sun.
Third, the kids pool with a great looking play area with slide etc. Beware here… we met a lady who missed a step-down by the bar, fell and broke her shoulder. Apparently, many people have taken a tumble here, and for some reason the hotel will not put any warning signs or mark the step. (Something to do with admitting there’s an issue and therefore liability, I’m told.)
Entertainment: Out of 10 nights, we only had music at the outside bar once… our last night. Solo guy (playing guitar and playing back tracks) sang covers and was excellent. Would have loved to see him more. I hear most entertainment was up at the lobby theatre, which is a hike in the evening. The trolleys running between lobby and rest of resort are fabulous though running frequently during the day and evening.
Finally the big downer of the week: the service. Everywhere. We constantly had to go in search of towels or a hand towel or a bath mat. Face cloths were hit or miss. Once our room didn’t get made up at all, but we missed breakfast that day so probably our fault despite letting them know. I’m sure I wasn’t the first person to complain about the blocked sink, but after 3 days, I realized it was a waste of time. After the first power failure in Block A, it took a couple of hours for someone to come to reset the tripped fuse.
In the buffet area, Ana, Christian and Morales were pleasant and personable, but the majority didn’t seem happy or smile. At breakfast, even if it wasn’t busy, we always had to wait for the coffee person and if the table wasn’t laid when we were seated, it still wasn’t laid when we got back. It’s almost as if there was a reluctance to provide good service, which IMHO may be an in your-face for the supervisor’s constantly watching them. It doesn’t take a lot to make guests feel welcome: a smile, a hello. Maybe some attitude training?
Summary: We were a group of 4 and had a great time. Were we to go back to Punta Cana, we would go here. It wasn’t a massive resort, and the beach didn’t feel over-crowded, maybe due to the vacant lot beside it. However, as fabulous as the beach was, I personally like sea I can swim in.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Superb location and facilities
The location is simply superb, the wide beach and the white sand, with perfect waves and excellent weather in early December. The resort is very nice as well, the room was large, with excellent furniture and bathroom fixtures. It has several a la carte restaurants and we did not have time to sample them all, but the ones we did were very good. Even the buffet restaurant was good, with plentiful and varied food, if quite bland. There are also several bars, but the offer of drinks was not great, t[... read more]he beer on tap was quite watery and the house wines were nothing special. Beside the normal suite of liquors and spirits they do mix some cocktails, but we only sampled a few, reasonably good but again as expected. Service is ok, sometimes better, sometimes worse, it definitely matches the resonable price we paid. It was not crowded, we were able to find palapas free at any time of the day, if not in the first row. But the best seats were taken early and left with beach towels on them. Also annoying was the multitude of people trying to sell things, not only on the beach but also inside the resort. We booked a couple of day trips online before we arrived, and we were able to get a much better price than we saw locally. All in all a very nice all inclusive resort and week at the beach, well worth the price. There are though many other beautiful places to visit, so we probably will not return.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Bribri36 -
Verified Purchaser
Great experience
The resort was clean and beautiful. Lots of animals on site, very cool experience. Good variety of restaurants, but sometimes service was subpar. Great bar staff. Nice beach, but sometimes hard to find two chairs together. Decent night entertainment. Overall, good experience!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Beautiful grounds! Great activities for families and kids.
The hotel is beautifully done! Exceptional landscape and overall design. Modern rooms. Varying pools to choose from. Great white sandy beach and great for long walks.
However, would have expected better quality food! It was ok. Nothing special. Typical resort offerings. Service was extremely slow. Would need to ask multiple times for coffee cup to be filled! There was no great effort by staff to ensure timely service!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
KARHEN 11 -
Verified Purchaser
Overall this was a very nice resort.
The grounds of the hotel were beautiful. To get from the lobby area to the rooms and pools you went thru a jungle that was filled with exotic birds, iguanas and turtles. The beach was wonderful, groomed daily every morning. Once we got our room sorted, first one had just been painted smelled of paint and was small, second was facing the back of the hotel, balcony overlooked a brick wall with meshing, finally last room was on second floor overlooking the pool and beach, lovely balcony and very [... read more]spacious. The restaurants were good, had to book in advance a reservation if you wanted to get it. Buffet was always well stocked and had plenty of choices. Most of the staff were pleasant, there were a few that looked like they really did'nt want to be there! The nightly shows in the outdoor theatre were fun to watch. Lots of variety of drinks at the various bars around the resort!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Awesome vacation
Everything was great. Our room was lovely, the food at the buffet was always delicious, the specialty restaurants we tried were very good, the pools great, the staff very accommodating, beach/ resort very clean. Love everything.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Smada -
Verified Purchaser
Nice resort
The place was clean, the staff could be a bit nicer.
Food was good but restaurants needed to be booked early, so difficult to get into them. The food at restaurants were much better than buffet.
The grounds and beach was amazing.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Iouri P. -
Verified Purchaser
Amazing resort!
The room was quite large and updated. Mini fridge restock with water, beer and soda everyday. Ground are super clean and looked after. Beach huge and cleaned every day, aerobic , daily activities on the beach every single day. A la carte quite nice, tried only three as buffet was great. Would come back for sure.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
OLiver -
Verified Purchaser
Caribe Deluxe Princess
Arrived Feb,19 th. .Room view was dissapointed,Construction fence blocking view..The hotel finally gave us new room,balance of week was great.Would recommend other than there where too many babies crying in restaurants,Staff was excellent,
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Amazing get away in the sun
Hi Beth
As you are aware this was our 4th time same resort. So once again it was amazing as always. Great people great food and fantastic weather. 2 weeks was the perfect amount of time!
Having you as our travel agent was also the best. You were always available to help plan and support when needed. Things ran very smoothly under your direction. Thank you!
We look forward to our next vacation having you once again looking after us. Great Job Beth.
Cheers!