Wonderful resort

This resort is a rare gem, and tourists are taken care of from the moment they arrive, until they leave. The premises and the rooms are very clean, throughout the resort there is a lot of attention to details and everyone is friendly. We really felt welcome. The menu at "Aquarius" exceeded expectations, with healthy food items, as well as indulgent sweets, to make everyone feel good. This was our second trip to Renaissance Aruba and we will go back.

Renaissance Aruba Ocean Suites

Recently stayed at the Ocean suites in Aruba. Hotel was always clean and staff very friendly and attentive. The food was excellent with a wide variety to taste. Pools and beach were fantastic. The hotel has it's own Island beach so a quick water taxi ride over and you could enjoy the beach , flamingos and the restaurant . We were on an all inclusive package where the Hotel offers different packages such as discounted rates and pay as you go. The draw back was every time you get food or drink you [... read more] had to give your room number to the server and were given a bill to sign. The bill already had a service charge in lieu of tip but was also suggesting tip amounts on the bill even for all inclusive. My wife felt uncomfortable giving the room number at the bar as one time another guest heard her # and then said I bet there will be a party back in the room with the same number she had just given. As a women it did not give her a safe feeling and I think it could be something the Hotel can correct for future guests.

2nd Time to Aruba

My husband and I truly enjoy this resort! It is in a downtown locale and adult only. It is located on top of the luxury mall and attached to casino. We have also have access to Flamingo Island. Yes beautiful real birds!! Wonderful experience. Food is great. Award winning steak house part of our package. Very clean and staff very accommodating. Will be back!

A different type of all-inclusive that you need to experience

Not your typical all inclusive resort. This property is very much a hotel on a street with some very unique features and amenities that set it apart from most other hotel / resorts. We enjoyed our stay. Aruba is amazing, the people are amazing and the food was out of this world. Don't be afraid to venture off into Oranjestad for dinners and entertainment!! The hotel offers a complimentary water taxi takes you to their private island with 2 beaches, restaurant, a bar & plenty of space to fi [... read more]nd a great spot under the sun. You will not be disappointed here. Restaurants, bars & service are excellent you never have to wait for a table. Standard guest rooms are small but adequate. The front desk staff were not my favorite people to deal with. Upon arrival, we waited nearly 30 minutes to check in. It wasn't a big lineup but we were continuously bypassed by Marriott "Platinum Elite" members. This was frustrating and in my mind unacceptable. Our room key cards were disabled 8 times during our 7-day stay. Returning to the front desk to get new key cards was a pain & typically resulted in some lame excuse about a "system upgrade". They were argumentative, cold and offered very little to our experience. A great trip nonetheless.

Amazing Resort

Just got back from a week stay at this resort. We stayed on the adult only side, however had full access to the family side across the street as well. Was a beautiful hotel inside a mall and also had a casino. This hotel is located right in downtown so local shops were within 5 mins walking distance and a 10 min car ride to palm beach. We went with the all inclusive package, which was so worth it. Food and drinks were amazing!! So many choices of different meats, seafood etc. I am vegan and was [... read more] worried about eating, they had a ton of options and are very familiar with what vegan is. If you let them know they will happily make you special things or point on what you can eat. The private island was one of our trips highlights. Took a 5 mins boat ride out every morning and enjoyed a not so packed beach with flamginos and iguanas! Overall very nice hotel. Very clean. Service was best I’ve ever experienced, the servers go way above and beyond. I will definitely be back to Aruba!

Fantastic resort - cannot wait to go back

We did the all inclusive. The best food in any of the Caribbean islands by far. The food and variety at the Aquarius was fantastic. We stayed at the Marina hotel. Great staff.....very helpful and courteous to everyone. One day I saw one of the cleaning ladies helping an elderly woman take her walker up to the pool level to be able to see the ocean from the hotel.

Flamingo Paradise

Truly enjoyed the location of Renaissance. Right downtown across from ships and marina. Shopping and casino right in hotel superb! Walking distance to additional hotel on Ocean front. Pool and furniture nicely kept. No limit on towels. Lobby and bar very nice as well. Staff delightful and very polite. Service for food and beverage a bit slow. Private island stunning!! Would return without a doubt. The option of All Inclusive the way to go. Many wonderful options with that package.

Amazing resort!

The staff were great and the hotel was extremely clean. We loved the pool side bar and the food was good and reasonably priced. Loved that there was a Starbucks in the hotel as we r a fan of their Frapachinos. We would definitely return and recommend the resort to friends.

Great food, drinks and facilities

stayed there for 7 days last week and had a really great time. we paid for all inclusive and the package includes a lot of things except for a few signature cocktails, premium liquor and higher end steaks at the L.G Smith steakhouse. they have a total of 7 restaurants/bars you can pick from. On the Marina side (adults only) they have the blue bar (the bar beside the pool with great variety of good quality food), the aquarius buffet and the LG Smith steakhouse. the lounge (which is the lg smith s [... read more]teakhouse that opens midnight to 6am and obviously with different selection of food than during the day). On the Ocean Suites side (kids friendly), there's the Sole (bar and grill) and the Fresco (italian food). On the renaissance private island, there's the papagayo restaurant on the family friendly side and the mangrove beach bar on the adults only side. my girlfriend and i stayed at the marina side and we got the "island king room". originally we got room #07 but the view was of a shorter building right next door, so we got it changed to room #45 and got good island view and partial ocean/marina view. room is very modern, clean, and bathroom is also the same with a standup shower, no tub. all the staff were very friendly and helpful. eric at the front desk helped us out a lot. in terms of tipping with the all inclusive; we tipped very sporadically. you will see that on every bill (they give you a bill to sign every time even tho you are all inclusive as there are others that aren't) there's a service charge included already, so we weren't very generous with the tip. the private island is the best part of the resort. there's a boat that comes about every 15 minutes to pick you up from either one of the hotels to go to the private island. on the adults side of the private island, that's where the flamingos are and you can buy bird food on the bridge to the beach to feed them. the mangrove beach bar is there and you can also order food. the island spa is also on the adults only side, we got a massage there but i would definitely recommend paying more so you get to use the spa hut for an extra hour and 40 minutes; you get a really nice view of the ocean with 2 lounge chairs and a hammock inside the hut all to yourself. overall, great experience and i would definitely go back to this resort if i come back to aruba.

Very Nice Resort

This is a fabulous hotel with many features. We enjoyed the private Island with the flamingos, the restaurants had a nice variety of food, the staff was friendly, the rooms were clean and nice, the location was great-right on the main street. We enjoyed the pool/beach area as well and enjoyed watching the cruise ships come and go.The only complaint was that we had to carry around our card with us and sign for every meal and drink. It was most inconvenient at the pool bars as the service was s [... read more]lower because they had to enter in our room number, swipe the card, then have us sign it. We would have preferred to wear a bracelet indicating that we were all inclusive. Overall we had a fantastic week and enjoyed exploring the Island.

Amazing experience @ Renaissance Aruba resort

The Renaissance hotel's rooms at bothe side of the resort are renovated and they are clean. The beach and the grounds are very clean and well maintained. Every time that we go there we see changes and improvements. The service at the restaurants and bars It is great. The staff is very genuin helpful any given time. We loved the most the Aquarius and Papagajo restaurants. All the staff are super helpful and serves with a big smile in no time, Lina, Juana @ Aquarius and Vanie and Maria and jenn at [... read more] Paoagajo. All staff know you and your requests without asking. During your stay you are under the impression that you are visiting a big family. This is one happy island and one of the kind hotel. The management of the resort it is very open minded and knows how to please visitors. I been in so many other places beach or other vacations, caraibein islands, like st Barth, st marten, Anguilla, Phuket, Greece and Italy beaches, but the service in Aruba it is in s different level. I consider myself lucky to be introduced and be able to come and spend my vacations in this wonderful resort that I give 6 stars if the highest rating is five stars. Thanks to tripcentral that organize our vacations in such a great way too. Very happy M&L

Great adult resort

All Inclusive Resort stay After reading some reviews about this Resort I wasn't certain what would await me. Checkin was quick and easy although it was a Sunday. He rooms were ok. If there was anything that would elevate this property it would be to refurbish the room. Even some little details. Example , our soap dish had chips on the side. The bed and pillows were top notch, as were all linens. We loved the private island and access to the boat in our lobby. We also loved being abl [... read more]e to use both resorts. The food and drink in the all inclusive were perfect. We basically had access to everything, from delicious buffet breakfast to the Steakhouse ( our favorite) I would definitely recommend the all inclusive. Transportation to and from the airport was provided by Nexis Tours. On our return to the airport we had to take a cab, as the bus was too late. We (8 of us) were reimbursed by cash by a Nexis agent at the airport who apologized and said that an accident caused the pick up bus to be late. We were impressed by the service they gave us.

Great Stay

Excellent hotel for adults looking for an urban/beach holiday. No direct beach access, but the water taxi and private island fill the void well. Pool area was good - but they could change up the unrelenting electronic music. Food and drinks were very good - we did the all-inclusive and it never had that "all inclusive buffet" feel. Staff are lovely and helpful and room was small but clean and best of all - not musty!

Trip of a life time!

The hotel is so very well situated. Right in town, for shopping ( jewelry anyone?) big name designer clothes , souvenir markets. You have so much fun and feel safe there.We did an utv tour - what a blast !!!!! We' re looking forward to going back!

Loved it!

I stayed here with a girlfriend for a week, on the adults-only side. We did venture to the family side for dinner one evening and found it inferior in terms of food quality and service. That being said, we didn't spend any other time on that side. The private island is lovely. We sprung for a cabana one day and definitely recommend! Hotel location is right downtown and convenient for everything but we also did the all inclusive package so did all our eating and drinking on the resort and isl [... read more]and. Quite good food at both places! Especially loved our poolside staff, particularly Nelson!

The worst of all my 38 yr traveling

I found the staff rude I will never stay there again we go to aruba 3 times a tear for the past 8 years this was the worse if your travel agent recommends this place get a new agent, if your going to aruba stay in palm beach please you will thank me for it later

Beautiful Resort

Renaissance lived up to all my expectations. room a little small put clean and the bed was so comfy. Food was great, service staff was excellent. Loved the pirate island, transportation there and back was a breeze. My only suggestion would be add nightly entertainment to BLUE LOUNGE. Entertainment at Casino Lounge was amazing however should be moved to the Blue lounge. $11 to $15.00US cab fare to high rise district, or $2.50 local transit. Aruba has allot of appealing features. Great Restaurants [... read more], great shopping and great entertainment. Wish I was still there.

Wonderful Resort

Stayed at the Renaissance Hotel November 2015 with two other couples and all of us are definately planning a return trip! Wonderful hotel, great people and beautiful island - all made for an excellent vacation. Definitely would recommend.....

Amazing resort!

Great service, diverse buffet and friendly staff! Enjoyed the private island, quality dining, contemporary/modern rooms, great amenities, proximity to shopping area, good night entertainment. Great value!

Very Good Resort

Very clean, exceptionally friendly staff, excellent food. Beaches on the island were so/so, would much rather stay on an actual beach. We were on an all inclusive package and found it well worth it. Lots of shopping in the area