Charming resort

Had a wonderful week at Sol Cayo Coco. The people were amazing -- both staff and other guests. The beach was fabulous and the room basic but clean. The food was not the greatest. Breakfast was the best meal of the day, but options were very limited for lunch and dinner. There seemed to be a shortage of just about everything, even a couple of days when there were no potatoes. However, I think they did they could with what was available. What I liked best about the resort is that it is very compa [... read more]ct. Everything is easy to find and within easy walking distance. Service was cheerful and friendly with one glaring exception -- the Air Canada rep, who was unbelievably rude.

A waste of money

One thousand dollars wasted on the premium package. Small selection and amount of food, poor selection of drinks. Cockroaches in bread basket and on the toaster in dining room. It goes on and on. Very friendly staff but they have nothing to work with. I blame the resort owners. Read the 1 star reviews, they are tell you the truth.

Resort needs work

The best part of this resort is the beach and pool. This resort is on the LOW end of the scale. There is NO cola, pepsi, or coke, just sprite and orange. Mixed drinks are hard to come by on some days. Found a cockroach in the bread at breakfast service and also one in my room. I paid for the superior room with ocean view. Cayo Coco is in the middle of nowhere...you have to drive 1 hour to get to a town. I DO NOT RECOMMEND this resort. This resort needs a MAJOR renovation!

Small .. amazing resort

Even though was off season .. with low capacity .. we love it! It’s very cozy-small and works for us .. rooms are large and beds are very comfortable and new ..had an amazing room with breath taking view .. in resort everything is close by .. rooms,pool,teatar ,beach .. clean and well kept .. but mostly.. people (staff) and the beach are exceptional .. welcoming and friendly !! Will be back for sure

Awesome Trip and stay

My Family and I had a great stay at Sol Cayo Coco. The staff were all fantastic; the beaches were awesome. We enjoyed snorkelling, and the kids spent a great deal of time in the pool. Our hotel room was clean from the start until the time we left. A lot to choose from at the buffet, and the hotel grounds well kept and maintained. I would recommend this Resort to anyone. My family and I felt safe

Frequent traveler

Sol Cayo Coco is an older family resort... Everything is close at hand, restaurants, lobby, pool area, beach.. etc. plenty of food, very well presented and very good. The staff is amazing and caring. My room was very clean, very comfortable bed and lovely chamber lady whom I met. Beach is great for long walks . The only negative is they play excercise music between the hours of 4 pm and 6pm which is much too loud, not a healthy volume.. I had requested to turn in down as it was impossi [... read more]ble to rest / have a nap before diner . it was done only once. .

Absolutely no negative remarks about this resort. Three visits and going again.

Staff without a doubt the best anywhere. They treat you like family. Have made lasting friendships with staff and wish I could see them more often. Will be returning next year if all goes well! Thank you all at the SOL.

All Is Well At The Sol

February 2025 First time to Sol Cayo Coco, We have been to other resorts on Cayo Coco but feel the Sol is the best, The staff are amazing, friendly and go above and beyond to help, too many to name and I do not want to miss anyone. We loved that it is a small resort with paved ramps for those with mobility issues and everything is close in proximity. There is a large pool and a smaller quiet pool with lots of chairs and shade areas at both. At the beach we had a good choose of loungers and be [... read more]ds. There is also a path to a small beach past the rock cliff that is part of Sol. No shortages of food. We had lots to eat and a good variety. Buffet had grill station with beef, chicken, fish, mussels, sometimes pork chops and clams; also pasta station,on 2 different nights we had turkey also,salad fixings,cold cuts and hot trays of vegetables,beef stew ( delicious), etc. All the beef was tender( the first time we have experienced this in Cuba). For us lunch was at the pool snack bar which served pizza, hamburgers, fries and grilled ham and cheese. Ala carte's were Cuban and Mediterranean. Both were good. Our room was on ground floor with nice balcony. Was renovated, had walk in shower, comfortable bed ( new pillow top Mattress). Lots of hot water. the Cayos have their own power so no outages. Entertainment was good. Liked the outdoor covered stage area. Especially enjoyed the night the organ grinder provided the music in the lobby area and the young lady playing the saxophone . We didn't care for the nights that it was in the disco as the sound seemed distorted and loud. The guests from Canada and other countries were very friendly and always ready for a chat or to answer questions. Definitely will return to the Sol.

Love this resort

Our room wasn't quite done yet. Everyone was friendly and polite. We were disappointed that the toaster was broke and not fixed with in our 2 week holiday. The upgraded areas were fantastic. The disco, the outside concert was covered and amazing. However the timing of our flight was very difficult for many people and may prevent us coming back which would break our hearts. We were making plans for our family to join us next next January but in questionle. I will be contacting Air Transit as [... read more]king for better times. We were up 30 hours and 20 hours coming back. Not reasonable. We love everything about this resort. Thank you for everything. Larry and Debbie

A Lovely Vacation!

Very happy! Among several hotels considered for our first time to CC, I always came back to Sol. Great staff who are hospitable, work hard and go out of their way. Security staff found my lost sweatshirt. Grounds/building maintained well considering materials on hand and the beachfront is the best along that stretch of three hotels. Good food and service at the buffet. Beautiful clean room?

Fantastic resort

The resort is great. It’s not fancy, but very well maintained and clean.very quiet, not too busy. There was always plenty of places to sit and relax. The food was good, we could always find something we liked to eat. The most amazing part of our trip was the resort staff, from the front desk to the bar and restaurant staff to housekeepers to the groundskeepers and the amazing entertainment staff. The people who work there are always kind and caring and do their best to make your stay amazing. I  [... read more]can’t say enough good things about this resort and the people who work there. This was my second time at Sol Cayo Coco and I will definitely be back!

Resort amazing, clean, well kept, waitresses and waiters very good, a la cartes terrific.

The lobby was impressive, large, airy, and comfortable, with an excellent bar. Bartenders were great, as were staff in general. Room was clean and bed was very comfy. Entertainment impressed us. Though first time, I would go again.

Awesome resort

We where at least 15 times in Cuba, from Havana down to the south. The Sol, Cayo Coco was one of the best experiences we had on the Island! This was our second time at this resort and not the last time. If you don't need to venture out in the evening or want "City nightlife" this is one secret paradise

Terrific two weeks

Enjoyed our vacation immensely. Found our room spotless each and every day. Food was also terrific. Staff was always most helpful with a huge smile. But the best part was the beach and weather. Both were absolutely perfect. But I do have a few concerns which I’m hoping will find their way into the hands of the resort owners. PLease take a close look at your hard working upfront staff and I really do mean hard working. In many cases although their attire was always spotless it was quite worn  [... read more]and poorly fitting . Same with footwear. If you want your resort to stand out snd be celebrated take better care of your front line workers. Tourists notice snd question the ethics of their employers. Appreciate theses hard working people. Finally we loved your beach at Sol but you need well maintained garbage containers badly.

Amazing resort

Had a 2 week stay at Sol and have to give nothing but praise. Rooms were spacious, comfy beds and very clean. Had bottle of water everyday in room and lots of towels, always stocked. Food was phenomenal, I never experienced any shortage of anything in the 2 weeks. Fresh eggs and bacon everyday, lots of fresh fruit and for dinner you always had choice of pork, beef, chicken or fish. Some nights even veal - pasta station was great as well! We skipped lunch and opted for snack bar pizzas and fries [... read more] which were fantastic! No illness experienced whatsoever. Entertainment team was exceptional and always had lots going on if you were wanting activities, otherwise shows were fantastic with authentic Cuban bands. Music was not too loud and they cater to all ages. Special mention to all staff at Sol who are genuine, friendly and will go out of their way to make your vacation enjoyable and memorable! Will definitely return and I recommend to those looking for a solid, great place with a fantastic vibe and is budget friendly. Have been to Cuba over 30 times and this by far is the fav! Have stayed at newer resorts, but they don’t compare to the warmth, care and kindness experienced here.

Nice Resort

A smaller and older hotel than others. It is definitely looking tired and worn, but the location is fabulous. Beautiful beach and a deserted hidden cove make this quiet hotel a relaxing find. Food was restricted in choice, but lots of fish, rice, vegetables. Limited salad items. The staff went out of their way to help and were all very friendly. Nice quiet background music during the day, attentive poolside bar staff, choice of four pools. Only 20 minutes from the airport.

Excellent service

We had a great time with our young family. The resort is dated, but other than that it is a wonderful place to stay. The staff goes above and beyond to make your stay special. Food is good and the kids club was wonderful! Will definitely be returning.

Great vacation

The resort is still recovering from a hurricane 3 years ago and from Covid. Our room was dated but clean and although we hadn’t requested it we had a lovely ocean view and even were able to get wifi. The Buffett was fairly good though repetitive after 2 weeks! The staff in it were great and we certainly didn’t starve. There are obviously some shortages but that would be the same for any hotel. Only one a la carte which wasn’t worth the trouble! The beach is amazing and you can walk for [... read more] miles. There were always lots of sun beds available . The front desk staff were pleasant and helpful and the bar staff were also great. Whether or not I would recommend it would depend on who was asking. Some of my friends would love it and others might not!

Sol Cato coco

Resort was great for the money. The food was okay we were able to find what we needed. The beaches are amazing and great for kids. It wasn’t over crowded. We wanted sun sand and pool and where happy with all. For the price of this vacation it was good.

Did Not Disappoint

Love the location, the beach, the rooms, the staff. The food can always be more interesting but definitely OK. There was a real problem with hot water when we were there - never really hot, sometimes warm. Also, a problem with the room safes not working. Apparently only one fellow really knew how to fix them and he did. Very pleased with airline OWG although we were not familiar with it. Reccomend.