Great Resort. Tirelessly work for Guest Satisfaction

Its a very large complex. The lay out isn't straight forward at all. But.... the food, drink and service were unbelievable. There were some minor hiccups but they work tirelessly to ensure client satisfaction. Beach is flour like sand but rough surf and sargassum

Fantastic resort

The hotel was beautiful. The grounds were very well kept the rooms were clean. The food was excellent. The people are lovely. We made some friends. It was one of the best holidays we had they sing us goodbye which was really nice, but they have a lot of little special touches that you’ll enjoy best holiday ever

A great resort but....

We were at Sandals Barbados but really this resort and Sandals Royal Barbados is 1 big resort. It is a beautiful resort, lots of gardens and flowers. They have a great selection of restaurants, 20 in total. Loved the French restaurant on top of one of the 6 story buildings. It had a great view. Its only 15 min from the airport which is a bonus. We went off resort into Barbados 2x and it is very very safe. The only criticism I have about these 2 Sandals is that it is not in a bay, but [... read more] rather right on the ocean. When we were there the winds were high, so high that it was red flags in the ocean, and you couldn't really go in safely above your knees. When you laid on the beach you were dealing with sand blowing in your face. Also, while we were there, due to the high winds I suppose, there were absolutely no water activities. the report doesn't even have a pier at it.

Not worth the money

It seems as if the resort is woefully understaffed and it shows in their customer service. I know they say no tipping but I don't know where that came from because it is allowed and you may get treated a little nicer if you do. The infinity pool is always packed and the beach had a lot of seaweed for a so called five star. Food was okay. I wouldn't say award winning but ok if you got a reservation. It was more like a 3.5 star dining experience but still okay. Overall and okay time

Just what we needed

After a very hectic year, we couldn't wait for a week of relaxation in the sun, and we weren't disappointed. This was our first visit to Barbados and we've been to five other Carribean islands over the years. The island is beautiful, the sandy beaches are clean and soft like flour, the ocean water was warm (but usually too rough to swim in or do any water sports). We weren't expecting the wind to be so strong all week or the water to be so rough, but we still enjoyed morning walks along the bea [... read more]ch, splashing along in the warm water. This was our first Sandals but not our first adult-only all inclusive in the Carribean. Sandals Barbados is smaller than most mega-resorts, which we really appreciated, and it was easy to walk everywhere and enjoy all the restaurants and amenities between the Royal and Sandals. The food was excellent in each of the 7 restaurants we dined at. If you want quiet, low key nights, stay at the Sandals, but if you want night life and live stage performances and a more party atmosphere, visit the Royal Barbados. Our room was wonderfully quiet, we had an ocean and beach view, and could hear the surf. Our room was a bit 'tired' but it suited us just fine, we only slept and changed there anyway. Overall we had a fantastic week that was just what we needed....lots of sun, reading, met great people and enjoyed great food.

Sandals Barbados

Overall lovely stay. The service was a bit slow at some restaurants. Our room wasn’t cleaned one day. And we were disappointed that they forgot about our anniversary, on arrival they assured us they would do something special.

Hit and Miss

This is the second Sandals resort I have been to and have to say that I did have a lovely vacation. However, the service was very hit and miss. Some really excellent staff to some not so excellent staff. Room service is available however expect to wait at least 2 hours. Bartenders mix drinks completely differently from one bar to another or one restaurant to another. Our rooms TV didn't work very well. A la carte restaurants very good, buffets ok. Entertainment also hit and miss. Same t [... read more]hree singers each night. Often pool activities didn't happen at all. Again hit and miss.

Great Resort physically, Poorly Managed in certain aspects

Great features, great staff mostly, although signs of " quiet quitters" among the younger staff members. Many of the older staff that remain after mass lay-offs due to Covid are very customer oriented but a lot of the younger staff have less fire in their eyes compared to previous visits pre Covid. No Air Canada Vacations rep on site, also no other Airline reps for assistance or dialogue for clients. Of particular irritation is the lack of enforcement of dress code in the restaurants that cal [... read more]l for it. WE get dressed up for a nice dinner ( following the rules of the resort ) and then sit next to some slob, wearing a baseball cap sideways or backward, and in swim shorts. Either you have a rule and enforce it or discontinue the rule. WE lost a lot of respect for the Sandals brand this trip, and will probably pay far less to stay at a competitor brand next trip. Small touches like turndown service, pillow chocolates, towel sculpture, shower caps, vanity kits etc absent. This is no longer a 5 star resort in our opinion or our checkbook

Beautiful resort!

We stayed as a group of 16 at Sandals Barbados from Nov 8-15th 2022. The resort has beautiful grounds, rooms, pools, and restaurants and it was a bonus to have access to the Royal side for food, activities and amenities. Restaurant booking was not efficient or easy to do, however we did secure group reservations by the end of our week at most of the restaurants and very much enjoyed. We also enjoyed a morning of snorkelling which is offered complimentary by Sandals- such a lovely experience to [... read more] snorkel over shipwrecks! Only complaints would be service at the beach and pool bars as it was hit or miss and tree maintenance which was being done through the day at the busiest time on the beach. Maybe this could be done at an alternate time which would be less disturbing to guests. Overall we had a great week on this beautiful island. Would highly recommend!

Sandals does not live up to reputation

The hotel and grounds were beautiful. The food was very good. Fifty percent of the staff was very friendly and helpful, the other fifty percent were miserable. Service level was terrible. Room was not cleaned until after 5 pm more than half the time. There is no poolside or beachside drink service and it takes up to 1/2 an hour at the bar to be served during the day. Despite a no tipping policy, it was happening all the time so that those people would receive service over others. Dinner reservat [... read more]ions are impossible to get even a week out before 8pm. Compared to other all inclusive resorts the service and availability of restaurants was terrible. Not sold at all on the Sandals hype and will not be doing another one.

Would Highly Recommend

This resort was absolutely amazing and impeccably clean. Meals are 5 star. Staff were super friendly. In terms of Covid 19 they are very cautious. Masks are required where you eat and hand sanitization mandatory.

Mediocre older sandals

Older bathrooms in guest rooms, not much happening entertainment wise, first morning security rang our doorbell at 6am and barged in screaming security only to say oh sorry wrong room, when I reported the incident to manager they said security would contact me, never did

Christmas in Barbados

Just returned from this resort after spending Christmas there. The Merry Monkey English Pub was the best place for service by far. The staff there was amazing. Especially Jack & Joy!!! Beach/sand is beautiful! The water is a beautiful turquoise blue/green. Water was rough every day so we couldn’t snorkel. Cafe de Paris is a great spot for crepes, red velvet cupcakes, homemade ice cream, and lattes. Sushi was fantastic. Butch’s was delicious. We had an oceanfront room which was spacious wit [... read more]h sliding doors that opened right on to your spacious patio with a pool and ocean view. It wasn’t what I would call oceanfront. It would be more like an ocean view room, as a huge pool and restaurant separate the building from the ocean. This was disappointing as we feel like we didn’t get what we paid for. The Sky Lounge is a must see. Your pre-departure PCR test with quick test results is part of your all-inclusive package . That was a nice perk. COVID protocols were pretty good. They enforced mask wearing. A lot of the wall-mounted hand sanitizer dispensers were empty, but there were lots bottles of hand sanitizer on the bars. It would have been nice if they had someone enforcing social distancing when lining up for restaurants. The person/s behind you were uncomfortably close at times. We had a great time and absolutely loved the beach. Although it was nice to experience another country, our next Sandals vacation will be Sandals Grenada again.

Outstanding Resort

We had one week at the Sandals in Barbados and enjoyed every moment. The resort grounds and pools were fantastic and clean. We loved the white sand beach on the South Caribbean Sea and the food was exceptional at every restaurant. The staff was attentive and friendly. We appreciated the strict Covid protocols that were in place and felt safe. The resort went beyond by ensuring we had our PCR tests done in good time for our return trip home. Highly recommend!

Perfect Resort

If you have already been to a Sandals this one keeps up with all the things that Sandals does right. Clean rooms, great staff, amazing food. The resort had a ton of fun things to do and entertainment every night. COVID rules are still in place. Sanitizing hands when entering restaurants and wearing masks is mandatory. Walking outside things are a bit looser, but masks are expected still. Testing to go home is provided by the resort for free which made it so much easier and we didn’t loose half [... read more] a day doing it. Sandals is our favourite place to stay, always meet our expectations.

Sandals Barbados

We were there on the 1 august until the 8 As for my comments on the resort the personal is very nice ,the room are clean the foods is average not a 5 stars most of the restaurant were closed Du to the COVID they kept it limited Still some construction going on they should tell they’re clientele especially The resort is pricy for what they are offering most of my travelling is in 5 stars Don’t mind paying but I expect more for resort that advertise what they cannot delivered

Epic Wedding

Sandals Barbados / Royal Sandals was the perfect venue for such a large destination wedding. The choice of a la Carte restaurants, the numerous bars/pools and fantastic staff made the week extremely enjoyable. Only negative was the 2 hours wait at the airport when we arrived.

Beautiful Resort

We enjoyed all aspects of the resort, the room was very clean and comfortable. The Food at all of the restaurants was very good. We especially enjoyed Kimonos and Soy. All of the staff was very friendly and accommodating to our needs.

Sandals - Barbados

I was pleasantly surprised with the resort. I thought that staying at Sandals Barbados vs Sandals Royale there would be a significant difference, but it was seamless. No difference at all. The room was great, clean with an attentive housekeeping staff. The grounds are beautiful. The one thing that was very annoying was the having to reserve at 5-6 of the better restaurants - and yet, there always seemed to be empty table when you walked by in the evening. So many people would make reservat [... read more]ions and not show up. We found this a very frustrating thing considering the cost of the holiday. As a large group (wedding) everything went off superbly.

Thank heavens for the trade winds 😘🤙

Overall a great stay. This was our first stay with Sandals and our first visit to Barbados. Immediately we felt comfortable and safe due to the sincerity and friendliness of all locals we encountered from start to finish. We are avid travelers, admittedly a more Boutique Hotel experience is our thing, but the overwhelming majority of the Sandals employees proved that bigger hotels can be made too feel small. With a simple “good morning”, with a warm smile, an extended moment of acknowledgeme [... read more]nt that, yes you do exist and yes I’m happy you are here with us, all of which is so greatly appreciated. Thanks folks for your hospitality...we’ll be back! To Rodney and guys working the Sky bar.. You rock!!